HP Business Notebook PC - Getting Started -Vista - Enhanced for Accessibility
Table Of Contents
- Getting Started
- Contents
- First-time setup
- Quick tour
- Next steps
- Troubleshooting
- Backup and recovery
- Specifications
- Index

Troubleshooting
The computer is turned on but not responding
If the computer is turned on, but not responding to software
or keyboard commands, turn off the computer by using the
standard shutdown procedure:
1. Save your work and close all open applications.
2. Shut down the computer through the operating system by
clicking Start, clicking the arrow next to the Lock button,
and then clicking Shut Down.
If you are unable to shut down the computer with this
procedure, try the following emergency shutdown procedures
in the sequence provided:
Ä
CAUTION: Using one of the following emergency shutdown procedures
will result in the loss of unsaved information.
■ Press ctrl+alt+delete. Then, in the lower-right corner of the
screen, click the Power button.
■ Press and hold the power button for at least 5 seconds.
■ Disconnect the computer from external power and remove
the battery.
The computer is unusually warm
It is normal for the computer to feel warm to the touch while it
is in use. But if the computer feels unusually warm, it may be
overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the
computer to cool to room temperature. Then be sure to keep
all vents free from obstructions while you are using the
computer.
4–4 Getting Started