HP Scitex FB500 Printer HP Scitex FB700 Printer User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Table of contents 1 Introduction ..................................................................................................................................................... 1 Operating requirements ........................................................................................................................ 1 Electrical .............................................................................................................................. 1 Environmental ...........................
3 Load inks ....................................................................................................................................................... 19 Load inks ............................................................................................................................................ 19 Unload an empty ink box ................................................................................................... 19 Load a full ink box ............................................
Ink page ............................................................................................................................. 41 System page ...................................................................................................................... 41 7 Calibrate the printer ...................................................................................................................................... 45 When to calibrate ............................................................
Clean carriage wheels (monthly) ........................................................................................................ 73 Vacuum bottom of carriage (monthly) ................................................................................................ 76 Clean the carriage home sensor (monthly) ........................................................................................ 76 Replace the UV lamp filters (quarterly) ...............................................................
1 Introduction Operating requirements Electrical ● Make sure the line voltage meets the requirements. See Specifications on page 83 for details. ● Use the supplied power cord. Plug it directly into a grounded electrical outlet. Do not lengthen the power cord with an extension cord; the resulting drop in voltage could damage the printer.
RIP The printer receives print jobs from a supported raster image processor (RIP). The RIP is installed and connected during the printer installation process. Important operating notes ● UV CURE INK IS PERISHABLE. Unlike other inks used in wide format printing, UV cure ink has a limited shelf life. White ink has a six month shelf life from the date of manufacture. Plan to rotate your ink stock and use it promptly by the date printed on the ink box.
Safety warnings ENWW ● UV light — the ultraviolet (UV) curing lamps emit high power UV light. The printer must be operated with all safety shielding installed to protect the operator from eye and skin damage. When operated according to manufacturer’s instructions, safety glasses or other protective clothing are not necessary. ● Mechanical hazards — Keep fingers away from carriage and media path. Do not exceed the maximum weight load of the input or output tables, as printed on the label.
Quick tour Figure 1-1 Input side 1. Touch-screen control panel 2. UV-filtered observation windows 3. Exhaust vents 4. Rigid media alignment pins 5. Electronics box (inside enclosure) 6. Data ports 7. Main power switch 8. Main power, takeup system power inlet ports, serial number and regulatory label (on lower enclosure) 9. Media drive belt 10. Media input roller (inside cover) 11.
12. Media output roller (inside cover) Figure 1-2 Ink supply compartment 13. Profiler docking station 14. Ink homogenizer power outlet 15. Ink supply rack 16. Ink connections 17. Vacuum system auxiliary power inlet 18. Vacuum adjustment knob (factory adjustment, do not change) Figure 1-3 Output side 19.
20. Printhead maintenance vacuum (inside enclosure) 21. Waste ink spigot Special features Printheads ● Printheads — variable drop size, piezoelectric printheads. Ink system ● Off-Head System (OHS) — bulk ink boxes with integrated filters. No-drip quick connectors simplify ink box replacement. ● Onboard vacuum system — provides vacuum to maintain negative printhead pressure.
Performance and ease-of-use ● Media Wizard — stores and recalls a set of operating parameters by media type and print mode, for optimal printing performance. Includes a set of predefined settings for standard media. You can also create and save custom settings for other media. ● Edge-to-edge printing — provides the look of “full bleed” prints without trimming. ● Stored jobs — stores print jobs on the printer's internal hard disk drive for subsequent reprinting without having to resend it from the RIP.
Download a printer events file The printer maintains a continuous log of its operations and settings in plain text files, which it stores on its internal hard disk drive. These files are useful for troubleshooting. To access these files, select the Get Printer Events Files option from the Embedded Web Server menu. From the list of files, click the link to the file you want to view or save to your computer.
2 Configure and load media Configure media Before the printer will accept a print job, it must be configured for a specific media type. The currentlyconfigured media type, if any, is displayed on the Home page of the control panel. 1. If the control panel displays the media type you intend to load, press Load and go to Load rigid media on page 12. Otherwise, continue to the next step. 2. In the Activity Tray on the control panel, press the Media icon. The Media screen appears.
For each media type, the Media Wizard stores the following settings (as indicated, some settings apply to either roll-fed or sheet-fed media only): ● General Media Settings ◦ Vacuum Fan Level — adjusts the amount of vacuum at the media drive belt. Observe the media as the fan speed changes. If the media is lifting off the belt, increase the fan speed. If the media advance seems impeded by the vacuum, decrease the fan speed.
Work with the rigid media tables Figure 2-1 Output (1) and input (2) tables The printer includes a set of standard input and output tables for rigid media handling: one for the input side of the printer, and one for the output side. These tables are assembled, installed and leveled when the printer is installed. The tables are designed to be used only when the tabletop is in the horizontal position and latched to the printer.
safety, print quality, and to provide a ground path to discharge the electrostatic charge from synthetic media. When not attached to the standard tables, the extension table tops are designed to pivot into the storage position under their own weight. CAUTION: The standard and accessory extension tables are intended for use only when attached to the printer as described in these instructions. When not in use, the tables should be stored with the table tops folded in the storage position.
4. On the control panel, enter the approximate or exact thickness of the media you are loading, then press Proceed. 5. Load the sheet of media onto the input table, sliding it forward against the media alignment bar (under the printhead carriage rail), then left along the media alignment bar until the media touches the leftmost alignment pin. 6. Press Sheet Ready on the control panel, or Cancel to cancel the media load process.
When you select a Measure Media option, the Measure Media Type menu appears. This enables you to select a trade-off between image placement accuracy and throughput. ● Minimal — measures the media width once, locates leading edge near the user side on subsequent loads. ● Standard — measures the media width once, estimates skew by locating the leading edge near the user and service sides on subsequent loads.
each pin, before each print be sure to raise the pins over the thickness of the sheets; otherwise the sheets could become skewed. NOTE: When printing multi-sheet N-UP on media that cannot be detected by the printer's media sensor (black, dark colored, reflective, or clear), the sheets in each row must be spaced equally. To print multi-sheet N-UP, load multiple sheets on the printer, then send a print job from the RIP with a quantity greater than or equal to the number of sheets you loaded.
NOTE: See Table A-2 Media sizes on page 83 for a list of supported media sizes. 1. If installed, detach the rigid media input and output tables from the printer, and set them aside. 2. Install the takeup spindle and empty cardboard core, see (8). 3. Load the media centered onto the supply spindle (1). NOTE: To prevent fingerprints from showing on printed output, wear gloves while handling the media. 4. Load the supply spindle onto the supply system bracket, with the media centered.
If you see any wrinkles, turn off the fans and smooth out the wrinkles with your hand. 16. Align the cardboard takeup core to the media and tighten the stops to lock the core in place. 17. Lift the first dancer bar (6) (with the gears), and lock in the upper position. 18. Pull the media under the first dancer bar, over second dancer bar (7), and down to the printer side of takeup roller (8). 19. Looking down the length of the takeup roller from the user end, the roller rotates clockwise.
18 Chapter 2 Configure and load media ENWW
3 Load inks NOTE: UV inks have a limited shelf life. The Warranty Ends date listed on the ink box label should be taken into account when ordering inks, rotating ink in inventory, and planning print jobs. Printing with an ink supply after this date may result in substandard image quality. Load inks The amount of ink in the ink supply box is tracked by the printer software and recorded on its corresponding profiler. The control panel displays a bar graph with the ink levels in each ink box.
NOTE: The pigments in the inks can settle to the bottom of the ink box during storage. To reduce inaccurate color in prints, invert and vigorously shake the ink box for at least one minute before installing it into the printer. 4. Insert the ink tube connector into the metal connector on the printer. The position for each ink color is shown on a label below each ink box and next to the profiler docking station.
4 Printing jobs Available print modes You select a print mode for each print job at the external RIP. Refer to the RIP documentation for instructions. Stored jobs can be printed in the mode originally specified by the RIP, or in any other mode at the same resolution as it was sent from the RIP (see table for resolutions). The printer can print in several different modes for the combination of image quality and speed that you require. The modes are named after their intended applications.
Table 4-2 FB700 print modes and maximum print speeds 1 2 3 4 5 6 7 Print mode Maximum speed, CMYKcm, CMYK, CMYK+W Maximum speed, white flood Max DPI — Saturated: for printing on backlit media) 5.0 sqm/h 2.7 sqm/h Viewing distance: less than 1 m (3 ft) 55 sqft/h 29 sqft/h Photo Plus: near offset quality 5.0 sqm/h n/a Viewing distance: less than 1 m (3 ft) 54 sqft/h Photo: photo gloss 9.9 sqm/h 4.
Figure 4-1 Speed and image quality by print mode Q sqm/h (sqft/h) Stored jobs When you send a print job to the printer, you can save the job automatically on the printer’s hard disk drive, on a rotating first-in-first-out (FIFO) basis. You can “lock” a job to prevent it from being rotated out, but this reduces the amount of space available for subsequent jobs to be saved.
● ● Press Settings to specify how jobs are stored and printed. This setting is saved even when the printer is restarted. ◦ Print & Save — prints the job and saves it to disk. ◦ Save Only — saves the job to disk without printing it. In this mode, the background color of the Stored Jobs section on the Home Page screen turns green. ◦ Print Only — prints without saving the job to disk.
Position and eject options The sheet-fed printing option Position/Eject, on the Printer Options menu, enables you to control how images are positioned and whether the automatic sheet eject feature is enabled. By selecting Auto Eject Off, you can save media by combining print jobs that are smaller than the sheet size onto the same sheet, instead of on separate sheets. In this mode, you can print the jobs one after the other, or “nest” them across the width of the media in rows.
Printing tips CAUTION: Synthetic media commonly used for inkjet printing can build up a static charge, especially in environments with low relative humidity. This charge can pose an electrostatic discharge (ESD) hazard to persons, the printer, and other equipment. It can be safely discharged by draping a grounded chain or tinsel over the top of the media, or by wiping the media with a solution of 90% isopropyl alcohol and allowing it to dry for five minutes before printing.
5 Use white ink Introduction With the white ink option available from HP, you can replace the light magenta and light cyan inks with white ink, resulting in four colors of ink plus white ink. This enables you to print with white ink using various techniques. Printing with white ink may require special preparation of the image to be printed or special setup in the RIP. Refer to the documentation provided with the application software and RIP for step-by-step procedures.
White ink maintenance 28 ● HP White Ink Homogenizer — white inks used in wide-format printing have pigments that have a tendency to settle over time. The printer's white ink option incorporates a vibrating homogenizer base that keeps the white ink pigments in suspension without operator intervention. ● Printhead — the automatic printhead servicing (purging and wiping) must be supplemented with manual printhead cleaning, to enable optimal print quality.
6 Use the control panel Overview The touch-screen control panel shows you the printer’s current status, and enables you to interact with the printer, respond to an error condition, and configure options. The control panel is organized into pages of related functions. To switch between the pages, press the corresponding icon at the bottom of the screen (the Activity Tray, see Figure 6-1 Home page on page 29).
4 Ink levels — shows the current ink level for each color. 5 Printer status — indicates whether the printer is ready to print, and lists any error messages. ● Media — name of the currently configured media. ● UV Lamps — when printing, lamp intensity levels are displayed. Icons show the lamp status: black=off, yellow=on, blinking=warming up. 6 Jobs — displays the Stored Jobs feature. See Stored jobs on page 23 for details.
The messages are dismissed by correcting the condition, or by pressing the applicable button on the Detail screen.
To switch to the Printing page, press the Printing icon in the Activity Tray at the bottom of the screen. 1 Status messages ● Stored Jobs status — current mode (print and save, print only, save only), number of stored jobs, number of locked jobs. See Stored jobs on page 23 for details. ● UV Lamps 2 Jobs — displays the Stored Jobs feature. See Stored jobs on page 23 for details. 3 Options — displays the Printer Options menu. See Printing Options menu on page 32 for details.
Choose Minimal for fastest throughput, Maximal for greatest precision and skew detection when printing edge-to-edge. ● ENWW Measure media (roll-fed) — for roll-fed media, you can choose various levels of precision for finding the left (user end), and right (service end) edges of the media. ◦ When loading — locates the left and right edges only when loading a roll of media. ◦ Before each copy — locates the left and right edges of the media before each print.
Media page Figure 6-4 Media page To switch to the Media page, press the Media icon in the Activity Tray at the bottom of the screen. 34 1 Media information — media name, size, print area, printable length 2 Media Wizard — displays the Media Wizard. See Configure media on page 9 for details. 3 Settings — enbles you to adjust media handing and printing settings. 4 Configure — configures the printer for a media type. See Configure media on page 9 for instructions.
Media Settings menu To display the Media Settings menu, press Settings on the Media page. ● General Media Settings — Media Name, Media Feed Method, Visible to Printer, Vacuum Control, Media Roller Use, Media Weight. For instructions, see Configure media on page 9. ● Print Speed Specific Settings — Printing Delay, Lamp Mode. For instructions, see Media Wizard on page 9. Ink page Figure 6-5 Ink page To switch to the Ink page, press the Ink icon in the Activity Tray at the bottom of the screen.
36 ● Access Printheads — moves the printhead carriage to the center of the rail for inspection. ● Print Recover Jets Pattern — prints a special pattern designed to recover missing inkjets. After printing this pattern, the prime bars are printed. ● Printhead Procedures ◦ Load Ink in All Heads — fills all printheads with ink. Typically used only when installing a new printer. ◦ Fill Heads with Ink — fills the printheads that you select with ink.
System page Figure 6-6 System page To switch to the System page, press the System icon in the Activity Tray at the bottom of the screen. 1 About screen ● Printer model ● Embedded software (firmware) version ● IP address — enter this address in your RIP to send print jobs to the printer, and web browser to access the Embedded Web Server. 2 Tools — displays the Tools menu. See Tools menu on page 37 for details.
User Cleaning and Maintenance For detailed instructions, see User cleaning on page 57. ● Maintenance Reminders — displays a list of scheduled maintenance tasks, the intervals in number of hours of printing for each task, and the elapsed printing time since the task was last performed. User Diagnostics User Diagnostics presents an interactive troubleshooting program to diagnose problems before calling technical support. It walks you through a series of tests and checks for certain printer functions.
Print Menus This option prints all of the menu options in a hierarchical tree format for reference. Settings menu ● Localization — sets English or Metric units of measure, Time and Date formats, Vacuum Pressure Units, and Language for data displayed by the control panel. ● Sleep Wait Time — sets the period of time to wait for a print job before going into Sleep mode.
Menu tree This menu tree reflects version 1.05 of the embedded printer software. Refer to the Release Notes for more recent versions. Options marked with (*) are dynamically hidden depending on whether roll-fed printing is enabled.
Media page Media Wizard ● Create Media Type ● Delete Media Type ● View Media Types ● Set Sort Method Media Settings ● General Media Settings ● Print Mode Specific Settings Ink page Maintenance ● Check Jet Health ● Perform An Air Purge ● Access Carriage ● Print Recover Jets Pattern ● Printhead Procedures ◦ Load Ink In All Heads ◦ Fill Heads with Ink ◦ Empty Heads (Fill with Air) ● Ink Filter Counts ● Purge Type ● Low Ink Warning ● Set Auto Purge & Wipe Interval ● Upgrade P
● ◦ Clean Print Head Orifice Plates ◦ Clean/Lube Service Station Rails ◦ Clean Service Station Wiper ◦ Clean Carriage Wheels ◦ Vacuum Bottom of Carriage ◦ Clean Carriage Home Sensor ◦ Replace UV Lamp Filters ◦ Clean Electronics Box Filters ◦ Replace Service Station Wiper ◦ Drain Waste from Service Station ◦ Clean Media Thickness Sensor Roller User Diagnostics ◦ Carriage Motion ◦ Rail Motion ◦ Calibration ◦ Verify H2H Y Alignment ◦ Print Quality ◦ Service Station ◦ Vacuum
ENWW ● UV Lamps Idle Time ● Attention Sorting ● Auto Maintenance Time ● Expert/Novice Messages ● Printer Name ● Network ● Restore All Defaults Menu tree 43
44 Chapter 6 Use the control panel ENWW
7 Calibrate the printer When to calibrate When to run Calibration Function When loading a new media (but not when loading a new roll or sheet of the same media) Linearization (see RIP documentation for instructions). Linearization of colors for accurate color matching. Horizontal Banding Media Feed Calibrates the media advance.
The control panel shows the progress of this operation as the percentage completed. 4. The printer prints an AutoJet report. NOTE: The AutoJet calibration requires that the printheads are in correct alignment. If AutoJet maps out a large number of jets even though there are no obvious jetting problems, the printhead Y calibration (a factory calibration) may need to be performed again. In this case, contact HP or your authorized service provider.
● Printhead X Calibration — the manual version of Auto Head X Calibration. ● Manual Jet Mapping — the manual version of AutoJet. ● Default Registration Data — sets all registration data to zero. After calibration and jet mapping, perform a linearization or color calibration (as supported by the RIP). See Linearization on page 53.
TIP: To achieve the best results from the ruler-measurement calibrations: Use a good-quality ruler with accurate marks. Use a ruler that is in the same units as the pattern selected. (Do not attempt to use a metric ruler to read an English-units pattern or vice-versa.) Use a ruler that is at least as long as the pattern you are measuring. (Do not attempt to add up shorter ruler measurements to achieve the total length of the pattern.) To avoid ruler issues, use the image-sensor based calibration.
overprinting previous patterns. For best quality when printing on rigid sheet-fed media, position the pattern approximately 20 cm (8 in) from the edge. 4. Use the control panel controls to position the pattern, then press Proceed. The printer prints the registration pattern, then prompts you to advance the media so you can inspect it. 5. Advance the media by pressing Move Belt Forward, then press Proceed. The control panel displays this prompt: Bidi registration Head 1: 0 6.
The control panel asks whether you want to print a manual head-to-head calibration page. ● If you need to print a new calibration pattern, press Proceed. The printer prints a calibration page. When the calibration page has printed, the control panel displays this prompt: Take readings from left side of pattern. ● 3. If you have a calibration pattern from a recent print, you can use it to calibrate the heads. Press Cancel and go to the next step.
Print Jet Map? If you have a calibration pattern from a recent print, you can use it to calibrate the heads. Press Cancel and go to the next step. Otherwise, press Proceed.. The printer prints a jet map test pattern. If a line segment is missing or broken, the jet number shown next to it is out. A code letter if present provides further information: 3.
Clear Individual Bad Jets When you select Clear Individual Bad Jets, the control panel displays the following prompt: Head 1: Press Proceed (►) to clear a bad jet. 1. Press ▲ and ▼ to select a head number, then press Proceed (►). The control panel displays a numeric keyboard that you can use to enter the number of the bad jet. 2. Enter the jet number, then press Enter. 3. When you are finished entering jet numbers, press Cancel. The control panel displays the head selection message again. 4.
The head selection screen appears. 5. Repeat steps 1 through 4 for any other printhead, or press n to return to the menu. Clear All Bad Jets When you select Clear All Bad Jets, the control panel displays the following prompt: Are you sure you want to clear ALL reported bad jets? ● Press Cancel to cancel this function, or ● Press Proceed.
54 Chapter 7 Calibrate the printer ENWW
8 Accessories Order accessories You can order the following accessories for your printer. For more information about the cleaning kit, see User cleaning on page 57.
56 Chapter 8 Accessories ENWW
9 User cleaning Schedule of tasks The parts and supplies required for these procedures may be purchased as a kit (HP product number CQ121A). Consistent and proper use of this kit will contribute to optimal printer performance, extend lamp and printhead life, reduce the number of service calls, increase image quality, and reduce the potential for output artifacts. Follow the cleaning schedule or clean as needed (depending on frequency of use and amount of dust and airflow around the printer).
Table 9-1 Schedule of cleaning tasks (continued) Task and Frequency Required supplies Clean the carriage home sensor (monthly) on page 76 Long stick swab Cleaning fluid Replace the UV lamp filters (quarterly) on page 78 Lamp filter kit Clean the electronics box filters (quarterly) on page 79 Vacuum cleaner Replace the service station wiper (quarterly) on page 80 Wiper blade Drain waste from service station (quarterly) on page 81 Waste ink container Clean the media thickness sensor roller (quarte
● Minimize the quantity of cleaning liquid used during maintenance to avoid spills, contamination, or harm to printer parts. Carefully moisten cleaning cloths or swabs with the cleaning liquid, and ensure that none of it drips onto the printer. Any excess or residual liquid should be removed by cleaning the area with a dry cloth. Failure to clean off any residual cleaning liquid could cause damage to the printer, or could adversely affect the printer’s level of image quality.
8. Disconnect the auxiliary cable from the top of the user-end lamp. Figure 9-1 Disconnect the user-end auxiliary cable Remove the user-end lamp housing 1. Remove the lamp power cable from the side of the lamp housing by turning the coupling counterclockwise.
2. Remove the four sliver screws (A and B in the following figure) that secure the lamp housing to the lower lamp assembly. Figure 9-3 User end screws B B A A 3. LIft up to remove the lamp housing from the printer. Remove the service-end lamp housing ENWW 1. Disconnect the auxiliary cable from the top of the service-end lamp. See Figure 9-1 Disconnect the user-end auxiliary cable on page 60 for location. 2.
3. Remove the four silver screws that secure the lamp housing to the lower lamp assembly, A and B as shown in the following figure. You can access one of the screws through the access hole in the ionizer bracket, as shown in the following figure. Figure 9-4 Service end screws A B B A 4. 62 Lift up to remove the lamp housing from the printer.
Remove the old UV lamp bulb NOTE: Wear cotton gloves to protect the reflector and replacement bulb from fingerprints which would reduce bulb life and reflector efficiency. 1. Pull the spring-loaded clamp (A) from the side of the lamp reflector (B) as shown below. Figure 9-5 Spring-loaded clamp 2. Loosen the two screws that hold the two reflectors together until the outside reflector can be removed. Figure 9-6 Reflector screws 3.
4. Push the lamp bulb to one side slightly (against the spring), and lift it from the lamp housing. Figure 9-7 Removing the bulb Material disposal: mercury lamps This HP product contains the following materials that might require special handling at end-of-life: Mercury is present in the UV lamps. Disposal of mercury can be regulated because of environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance (EIA) (http://www.
3. Install the spring-loaded clamp’s dowels (A and B below) into the reflector. Figure 9-9 Installing the dowels into the reflector 4. Repeat this procedure for the other lamp. Re-install the lamp housings Re-install the user-end lamp housing 1. Secure the lamp housing to the lamp assembly using the original two lower silver screws on the user end of the carriage (see screws A in Figure 9-3 User end screws on page 61 for locations).
Figure 9-11 Squeeze the sides of the lamp base Once the lamp housing is installed into the lamp base, tighten the four screws that you loosened in the previous step. 2. Install the two screws that secure the lamp housing to the carriage cover (see screws B in Figure 9-3 User end screws on page 61 for locations). 3. Connect the auxiliary cable to the top of the lamp. See Figure 9-1 Disconnect the user-end auxiliary cable on page 60 for location. 4. Connect the lamp power cable to the side of the lamp.
NOTE: Users of printers in California must disregard all references to the Printhead Flush or IPA in the instructions or when displayed on the control panel. Instead, the alternative cleaning liquid specified at the beginning of this section must be used. 1. From the control panel (System page > Tools > User Cleaning and Maintenance), select Clean Rail Encoder Strip. 2. Press Proceed to continue. The printer raises the rail and lowering the output roller into position for this operation. 3.
5. Using the brush supplied with the printer (shown n the photo below), clean the ionizer needles (A in the photo below) located beneath the ionizer bar. The ionizer bar is located between the input roller and the alignment bar on the input side of the printer. The needles (A in the photo below) run the length of the ionizer bar. 6. To reset the maintenance counter for this task and complete the procedure, press Proceed. The printer repositions the rail and carriage to their home positions.
4. Lubricate the top carriage-wheel strip from end to end on the rail (moving the carriage to clean the full length of the rail). The included oiled rags can be reused until there is no clear surface remaining on the rag (rags should be replaced quarterly). Clean these surfaces weekly or more frequently, depending on the amount of debris in the environment. CAUTION: Do not add additional oil to the lubrication cloths. The cloths are created to distribute a very thin film of oil.
7. Lubricate the lower carriage-wheel strip from end to end on the rail (moving the carriage to clean the full length of the rail). NOTE: Even if the oiled cloth appears clean, it should be discarded quarterly so that the oil does not become sticky. Figure 9-15 Lower carriage-wheel strip 8. To reset the maintenance counter for this task and complete the procedure, press Proceed.
4. Fully saturate a lint-free cloth with printhead flush solution. 5. For each printhead, press a clean portion of the cloth with two fingers, each on one printhead, and draw the cloth across the printhead toward you (see A in the following figure). NOTE: To avoid pushing debris into the printhead orifice, make sure each wipe is done with a clean area of the cloth. The cloth should be fully saturated with head flush. Figure 9-17 Wiping printheads 6.
3. Open the service door on the output side of the printer. 4. Using a cloth moistened with head flush, wipe ink and debris from the top of the service station. Figure 9-18 Cleaning the top of the service station 5. Using a lint-free cloth, clean both of the wiper rails on both sides of the wiper carriage. Clean the exposed rails on all sides, moving the wiper carriage to clean the full length of the rails. 6. As prompted by the control panel, close the access door, and press Proceed.
NOTE: Users of printers in California must disregard all references to the Printhead Flush or IPA in the instructions or when displayed on the control panel. Instead, the alternative cleaning liquid specified at the beginning of this section must be used. 1. From the control panel (System page > Tools > User Cleaning and Maintenance), select Clean service station wiper. 2. Press Proceed to continue. 3. Wear cloves, such as latex, to protect your hands from ink. 4.
Figure 9-19 Location of carriage wheels A D E B C 1. Raise the rail by selecting the following from the printer’s control panel: System page > Tools > User Cleaning and Maintenance > Clean Carriage Wheels. 2. Press Proceed to continue. The rail and the output roller will raise to the maximum height. You can move the carriage to any position on the rail that is convenient for cleaning. 3.
ENWW 4. Clean the top user-end carriage wheel with an IPA moistened cotton swab. 5. Clean the top slanted wheels by inserting an IPA moistened cotton swab into the opening above the wheels (A) and moving the carriage back and forth.
6. Clean the lower carriage wheel by placing an IPA moistened cotton swab next to the wheel and moving the carriage back and forth. Manually move the carriage over the service station. Access the lower wheel through the service door. Figure 9-21 Lower carriage wheels 7. To reset the maintenance counter for this task and complete the procedure, press Proceed.
NOTE: Users of printers in California must disregard all references to the Printhead Flush or IPA in the instructions or when displayed on the control panel. Instead, the alternative cleaning liquid specified at the beginning of this section must be used. 1. From the control panel (System page > Tools > User Cleaning and Maintenance), select Clean Carriage Home Sensor. 2. Press Proceed to continue. The printer raises the printhead carriage rail and lowers the output roller. 3.
7. Using a long cotton swab that is saturated in isopropyl alcohol, clean the top and bottom slit by inserting the swab into the opening from the input-side of the sensor (versus inserting from the user-end of the sensor). CAUTION: Insert the swab from the input side to keep from pushing debris into the slits. Insert the swab moving from the input-side toward the output-side direction. Do not wipe across the slits, as this will force debris down into the openings. Figure 9-22 Cleaning the home sensor 8.
Clean the electronics box filters (quarterly) Electronics box fan filters keep dust and other debris from entering the air-cooled area of the electronics box. If the filter becomes clogged, the electronics may overheat, causing performance errors. There are two air intake fans to clean. One is located near the power switch on the user-end of the printer (input side). The other is located in the middle area under the printer chassis where the power cord attaches on the user-end. 1.
Replace the service station wiper (quarterly) The wiper blade deteriorates with use. Replacing the wiper blade periodically restores the wiping to optimal performance and wiper height. NOTE: Replace the wiper according to the schedule in Table 9-1 Schedule of cleaning tasks on page 57. The wiper replacement schedule is calculated to be frequent enough to avoid the need for wiper-height calibrations between replacements.
8. Secure the wiper blade clamp to the wiper assembly using the original screw. 9. To reset the maintenance counter for this task and complete the procedure, press Proceed. Drain waste from service station (quarterly) Waste ink accumulates in the service station until drained. Dispose of the collected ink according to local regulations. 1. Place the waste ink container (included with the printer) beneath the waste ink spigot, under the media drive belt at the service end of the printer. 2.
NOTE: Users of printers in California must disregard all references to the Printhead Flush or IPA in the instructions or when displayed on the control panel. Instead, the alternative cleaning liquid specified at the beginning of this section must be used. 82 1. From the control panel (System page > Tools > User Cleaning and Maintenance), select Clean Media Thickness Sensor Roller. 2. Press Proceed to continue. 3.
A Specifications Functional specifications Table A-1 HP Scitex UV pigment ink supplies Printheads 2 heads per color: Cyan, Magenta, Yellow, Black, Light Cyan, Light Magenta. White ink option replaces Light Cyan and Light Magenta with White. Ink cartridges Cartridges containing 3 liters of ink: Cyan (CH216A), Magenta (CH217A), Yellow (CH218A), Black (CH219A), Light Cyan (CH220A), Light Magenta (CH221A).
Table A-3 Functional specifications (continued) Printheads 12 Cleaning solution HP UV Printhead Flush, 1-liter bottle Within California: Methyl Acetate (CAS# 79-20-9).
Table A-5 Printer power specifications (continued) Input frequency 50/60 Hz Maximum load current 12 A Required electrical circuit (North America/ Japan) 200–240 VAC, 20 Amps, 60 Hz, single phase, with NEMA L6-20R locking wall receptacle X G Y NEMA L6-20R Receptacle Required electrical circuit (Europe) 230 VAC, 16 Amps, 50 Hz, single phase, with CEE 7/4 or CEE 7/7 wall receptacle CEE 7/4 ENWW CEE 7/7 Power 85
Table A-5 Printer power specifications (continued) Required power cord Optional auxiliary power for ink system vacuum The printer can use any of the following 4.5 m (14.8 ft) power cords: ● USA: HP part number 8120–6903 ● Europe: HP part number 8120–6899 ● Cord without connector to electric outlet (for use with customersupplied connector): HP part number 8120–6895 When configured as shipped, if the power cord to the printer is removed, power to the ink system vacuum is removed.
B Troubleshooting This appendix explains how to prevent and diagnose printing problems and provides information about getting help from Hewlett-Packard. For other software-specific troubleshooting procedures, refer to your application software documentation or the other documentation listed on page iv of this manual.
5. ● Your computer may not be working properly. Run an application that you know works correctly and print to be sure. ● The computer’s port may not be working properly. Print to another output device that you know works correctly (and is not connected to the RIP) to check this. Is the print quality good? YES: Then the problem is not covered in this checklist. Contact Technical Services.
communication between your third-party support and HP, but again only at the request of an HP support representative. Refer to the documentation CD-ROM disc that comes with the printer for more information: ● CallMe@hp Network Security Guide, which discusses the technology used in CallMe@hp as it relates to network security concerns ● Getting Started with CalMe@hp, which provides an explanation and examples of how the features of CallMe@hp work.
Honduras: 800 0 123 / 1 800 711 2884 Mexico: 52 55 5258-9922 Nicaragua: 1 800 0164 / 800 711 2884 Panama: 001 800 711 2884 Peru: 511 411 2443 / 0 800 10111 El Salvador: 800 6160 Venezuela: 58 212 278 8666 / 0 800 474 68368 CC LAR Nextel: (5255) 1088 0884; ID 52*20115*51 CC LAR e-Mail: carecenter.ipglf.lar@hp.
C Image quality tips Startup and check jet health This section shows you how to configure your printer for best quality printing. Start with the printer in good working order These techniques will be much less likely to work if you are not using a printer that is in good working order: ● The printer was properly installed by an HP-authorized service technician, in a facility and environment that meets HP specifications as published in the Site Preparation Guide.
these are indicated by an asterisk (*). All other Media Wizard entries are user-generated and can be modified when needed. ● Configure and load media as described in Configure media on page 9. ● Wipe down synthetic media with isopropyl alcohol (IPA) before printing to reduce static charge, and remove fingerprints and dust, which could become visible in the print.
Choose a color profile ● Select the profile that matches the media name, or most closely matches the material, you are using. ● For accurate color matching, perform a color calibration (linearization) at least once for each media. Color matching The accuracy of color reproduction by the printer is the result of the interaction of numerous factors, listed below. Correction of errors in color reproduction may involve adjustments in more than one of these factors.
94 Appendix C Image quality tips ENWW
Index A Accessories 55 Air quality regulatory compliance 58 Attention icon 30 Attention messages Actions 30 Errors 30 Warnings 30 Auto calibrations 46 AutoJet 45 Auxiliary power supply 1 C Calibration AutoJet 45 automatic 46 Clear All Bad Jets 53 Clear All Bad Jets for a Head 52 Clear Individual Bad Jets 52 Default Registration Data 53 manual 46 Manual BiDi 48 Manual Jet Mapping 50 Media Feed 47 Printhead X Calibration 49 Report Individual Bad Jets 51 View Current Bad Jets 52 when to perform 45 California r
Media Wizard defined 7 Menu options 40 Menu tree 40 Mercury disposal 64 Multi-sheet N-UP 14 N N-UP 14 O Operating requirements 1 P Parts overview 4 Position and eject options 25 Power 2 Preventive maintenance 57 Print Mode Specific Settings 10 Print modes 21 Print speeds 21 Printer specifications 83 Printer usage data 8 Printhead flush ordering 20 Printhead X Calibration 49 Printing nested output 25 on rigid media 12 on roll-fed media 15 position and eject options 25 tips 26 Q Quick Load 14 Quick tour 4 R R