6/23/99 10:50 am Catapult (UG) US ......................................................................................................................................................... Safety Information © Copyright Hewlett-Packard Company, 1999 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company.
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11/13/98 1:56 am Catapult (UG) Table of Contents Using Your HP Fax Loading Blank Paper - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 1 Sending Faxes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 2 Receiving Faxes - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3 Choosing automatic versus manual fax receiving - - - - - - - - - - - - - - - - - - - 3 Making Copies - - - - - - - - - - - - - - - - - - - - - - - - -
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11/13/98 1:57 am Catapult (US) 1 Using Your HP Fax ............................................................................................................ Loading Blank Paper 1 Pull the Front Tray all the way forward until it snaps into the upright position. Tip!Pulling the tray forward ensures proper paper feeding. Paper extension ABC DEF 2 Pull up the Paper Extension at the back of the HP Fax to support the paper.
11/13/98 1:58 am Catapult (US) Sending Faxes 1 Load your document (up to 20 pages) in the front tray—top down with the printed side facing away from you. If necessary, adjust the document guides on the tray for the width of your document. Note: Always remove staples and paper clips from your original before faxing. You can purchase scan/ copy sleeves to protect fragile or damaged originals during faxing. 2 Dial the fax number.
11/13/98 1:58 am Catapult (US) Receiving Faxes Depending on how you set up your HP Fax, you will either receive faxes automatically or you will need to receive faxes manually. If you change your office equipment setup, be sure to update your fax settings (such as Rings to Answer) or you may not receive faxes properly. Read Chapter 2 to set up your HP Fax for receiving faxes.
11/13/98 1:58 am Catapult (US) Making Copies 1 Load your document (up to 20 pages) in the front tray with the printed side away from you. If necessary, adjust the document guides for the width of your document. Note: Always remove staples and paper clips from your original before copying. You can purchase scan/copy sleeves to protect fragile or damaged originals during copying. Tip! To change copy resolution and reduction settings see page 16. (For example, Text resolution is black and white only.
11/13/98 2:00 am Catapult (US) 2 Set Up to Receive Faxes ............................................................................................................ Your phone line(s), answering machine, modem, and/or voice mail will determine whether you can receive faxes automatically or must receive them manually. Answer these questions to determine how you can receive faxes with your HP Fax. Do you have a dedicated phone line that will receive calls only for your HP Fax? Yes: 1.
11/13/98 2:00 am Catapult (US) Do you have distinctive ringing? This is a feature offered by some phone companies that allows you to have several phone numbers on the same line. Each number has a specific ring pattern. Yes: 1. We recommend that you plug a phone into one of the jacks marked To Phone, Ans. Machine or Modem on the fax connector on the back of your HP Fax. 2. Press Answer Mode until Auto appears in the display. To Phone, Ans. Machine or Modem 3.
/13/98 2:00 am Catapult (US) Are you using the same phone number to receive voice calls and faxes? No: Follow the “dedicated phone line” instructions on page 5. Yes: Continue reading. Do you have an answering machine or other device that takes messages for you when you cannot answer the phone? No: 1. We recommend that you plug a phone into one of the jacks marked To Phone, Ans. Machine or Modem on the fax connector on the back of your HP Fax. 2. Press Answer Mode and select Auto or Manual. 3a.
11/13/98 2:00 am Catapult (US) Yes: What kind of phone answering device do you have? Voice mail from the phone company You dial a phone number and press buttons on your phone in order to hear your phone messages on your telephone. You can receive faxes manually (follow the directions under step 2 on page 7). You cannot receive faxes automatically unless you subscribe to a distinctive ring service. Refer to page 6 for distinctive ringing information and setup instructions.
11/13/98 2:00 am Catapult (US) 4. Make sure the greeting on your answering machine or modem software is longer than 10 and shorter than 30 seconds. 5. Press Answer Mode until Auto appears in the display. 6. Set the number of rings to answer on your answering machine or your voice modem software to 4 or fewer rings. 7. You must set the HP Fax to answer in more rings than your answering machine. Press Menu, 7 (Basic Fax Setup), 3 (Rings to Answer).
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11/13/98 1:52 am Catapult (US) 3 Using the Menu to Customize your HP Fax .............................................................................................................. The HP Fax uses a menu system that allows you to control how your copies and faxes look. Printing a Map of the Menus To see a listing of all the menu items and their current settings, press Menu, then 3, then 4. The current setting is marked with an asterisk (*).
11/13/98 1:52 am Catapult (US) Entering Text Press the keypad numbers corresponding to the letters you need. ABC 2 These letters correspond to this number. To get this character: a Press the 2 button 1 this many times: b 2 c A B C 2 3 4 5 6 7 X Speed Dial When the correct letter appears, press once, then press the number corresponding to the next letter in the word. Again, press multiple times until the correct letter appears. X twice. To erase a character, press W.
11/13/98 1:52 am First then press press Menu 3 Catapult (US) Print Report Prints five reports and allows you to choose which reports you want printed automatically. Press Menu, then 3. Press Start when the report you want is displayed, or enter its number and press Start. Last Transaction: Fax Log: Speed Dial List: Menu Settings: Shows details of your last fax sent or received. Lists your last 30 faxes sent and received.
11/13/98 1:52 am Catapult (US) Speed Dial Setup and Use Allows you to create individual speed dials and group speed dial lists. Also allows maintenance of the speed dial numbers and codes. First then press press Menu then press Setting Up Individual Speed Dials 4 Assign Speed Dial codes to frequently used fax numbers to quickly dial those numbers using the Speed Dial button and a one- or two-digit code. 1 Press Menu, then 4, then 1. The first unused speed dial code appears on the display.
11/13/98 1:52 am First then press press Menu then press 4 4 First then press press Menu then press 4 2 Catapult (US) Printing a List of Speed Dial Codes Prints your list of speed dial codes and numbers (also in Print Reports, Menu, 3, 3). Press Menu, then 4, then 4. Creating a Group Speed Dial List Allows you to create a “distribution list” of individual speed dial codes so that you can send a fax to all of them at once.
11/13/98 1:52 am First then press press Menu then press 4 Catapult (US) Editing a Speed Dial Group Allows you to add and delete numbers to your group speed dial list. Press Menu, then 4, then 2. 2 At the 1=New 2=Edit prompt, press 2, and your first group speed dial code appears. Press Start to edit it or press or to scroll to the group you want to edit and press Start. W X The first speed dial code in that group appears. For each number in the group, press 1 to delete it, or 2 to keep it.
11/13/98 1:52 am Catapult (US) Fax Functions First then press press Menu then press 6 then press then press Press Menu, then 6, then 1. Scan and Send 6 Scans all the pages into memory before starting to send the fax. This allows you to ensure that all pages are scanned properly, and you do not have to wait around for the fax to send all the pages. 2 Press Menu, then 6, then 2. First then press press Menu Prints a cover page that you can then fill out and use for your faxes.
11/13/98 1:52 am First then press press Menu then press Catapult (US) Fax Forwarding 6 If you are going to be away from your fax machine, you can enter the number of another machine. The HP Fax will receive your faxes and resend them to that number. 4 Press Menu, then 6, then 4. To cancel fax forwarding: Press Menu, then 6, then 4 and follow the prompts. First then press press Menu then press 6 5 Poll to Receive Calls another fax machine and “asks” it for the fax it has waiting.
11/13/98 1:53 am First then press press Menu then press Catapult (US) Rings to Answer Sets the number of rings on which you would like the HP Fax to answer the phone. 7 Press Menu, then 7, then 3. 3 Press the number of the rings on which you would like the HP Fax to answer and press Start.
11/13/98 1:53 am Catapult (US) Advanced Fax Setup First then press press Menu then press 8 1 First then press press Menu then press 8 2 Ring and Beep Volume Allows you to adjust the volume of the HP Fax’s rings and beeps. Press Menu, then 8, then 1. The HP Fax provides four options: Soft, Medium, Loud, and Off. Automatic Reports Setup Allows you to select which fax reports you want printed automatically (same as Menu, 3, 6). Press Menu, then 8, then 2.
11/13/98 1:53 am First then press press Menu then press 8 5 Catapult (US) Answer Ring Pattern The Answer Ring Pattern setting applies only if your phone line has more than one number, each with its own distinctive ring pattern. This is a service provided by your telephone company (see page 6). Important: If you do not have this service, the Distinctive Ring feature on the HP Fax will not work and the Answer Ring Pattern should be set to All Rings. Press Menu, then 8, then 5.
11/13/98 1:53 am First then press press Menu then press Catapult (US) Silent Detect 8 The Silent Detect setting controls whether you can automatically receive faxes from older-model fax machines that don’t emit a fax signal. 8 Press Menu, then 8, then 8. Important: These silent models represent less than 5% of fax machines in use.
11/13/98 3:08 pm Catapult (US) 4 Maintenance and Troubleshooting .............................................................................................................. Maintenance To keep your HP Fax working at its best, regularly perform the maintenance described below. Important: Unprinted faxes in memory will be lost if you unplug the HP Fax. Cleaning the HP Fax Keep your HP Fax clean to ensure that it delivers the best quality service.
11/13/98 3:08 pm Catapult (US) Scanner cover ● ● Scanner glass: Open the top cover and remove the scanner cover. Look inside for a glass strip about ¾-inch (1.9 cm) wide and 9 inches (23 cm) long. Apply mild glass cleaner to a soft, lint-free cloth, squeeze out excess moisture, and gently wipe the scanner glass clean. Scanner cover: Look on the bottom of the scanner cover that you removed. The white section also needs to be cleaned.
11/13/98 3:08 pm Catapult (US) 4 Clean the print cartridge holder: ● ● Locate the print cartridge holder inside the HP Fax in the center. Using clean, moistened swabs, wipe the flat surface of the underside of the arms on the bottom of the holder. Wipe from back to front until thoroughly clean. 5 Clean the service station: ● ● Locate the service station inside the HP Fax to the far right. Using a clean, moistened swab, clean the wiper and top surface of the cap.
11/13/98 3:08 pm Catapult (US) 7 Replace the scanner cover, and close the top cover. 8 Plug in the HP Fax. Caution: ● ● Do not pour isopropyl alcohol directly onto the rollers. Do not use soap and water to clean the rollers. Troubleshooting This section provides solutions to the most common problems you might experience while using your HP Fax. Common problems The HP Fax won’t pick up paper from the rear tray. ● Use only paper that works with the HP Fax. See page 32 for a list.
11/13/98 3:08 pm Catapult (US) Error messages You might see one of the following error messages on the front panel display. ● Clear document jam, then press START Problem: Either your document jammed, or the HP Fax loaded more than one sheet at a time, or you loaded a document longer than the 14inch (35.6-cm) maximum. Solution: Remove the document from the front tray, then reload it and press Start to clear the message. Restart your job.
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2/3/99 2:00 pm Catapult (US) 5 Support and Specifications .............................................................................................................. This chapter provides information on getting assistance, and ordering supplies and accessories. It also provides other technical information and a Limited Warranty statement.
2/3/99 2:00 pm Catapult (US) Sources of Information and Help HP Customer Care Centers Call your HP Customer Care Center for technical help with setup and operation, or information about repair or the exchange program. North and Latin America Argentina 541781-4061/69 Brazil 55 11 709-1444 Canada (English) (French) (208) 323-2551 (905) 206-4383 Mexico (D.F.
2/3/99 2:00 pm Catapult (US) HP First Call HP First for troubleshooting tips and detailed product support, all sent by fax. For more information about HP fax-back support see: http://www.hp.com/cpso-support/guide/psd/hp1stinfo.html North and Latin America Outside the U.S. and Canada (208) 344-4809 U.S.
2/3/99 2:00 pm Catapult (US) Paper Types and Sizes The HP Fax can use any of the following paper types. Refer to “Ordering Information” on page 32 to order paper. Types of Paper Sizes of Paper Capacity Plain Paper (20 to 30 lb) U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in A4 = 210 x 297 mm 150 sheets of 20 lb HP Premium InkJet Paper HP Bright White Paper U.S. letter = 8.5 x 11 in A4 = 210 x 297 mm 100 sheets 150 sheets HP Premium Heavyweight InkJet Paper U.S. letter = 8.
2/3/99 2:00 pm Catapult (US) Obtaining a Material Safety Data Sheet To obtain the current Material Safety Data Sheet for the print cartridges (HP Part Numbers 51629A and 51629G), mail a request to this address: Hewlett-Packard Direct Marketing Organization, Bldg. 51LSE P.O. Box 58059 Santa Clara, CA 95051-8059 USA Product Specifications The specifications are subject to change without notice. Overall specifications Dimensions: With tray installed: 17.0w x 14.15d x 10.15h (in.
2/3/99 2:00 pm Catapult (US) Automatic Fax/Telephone Answering Machine (TAM) Switching: Yes Speed Dial Numbers: 100 Automatic Fax Forwarding: Yes Copying specifications Copy Speed: 1 mpp Copy Resolution: 300 dpi: 8 bit grayscale (256 levels of gray) Multiple Copies: up to 99 copies Copy Reduction: 50-100% (Front Tray)** U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in A4 = 210 x 297 mm Paper Sizes (Rear Tray)* U.S. letter = 8.5 x 11 in U.S. legal = 8.
2/3/99 2:00 pm Catapult (US) Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company 16399 West Bernardo Drive San Diego, CA 92127-1899, USA declares that the product Product Name: HP Fax Series 900 Fax/Copier Model Number: Product Options: C4647A Fax 910 and Fax 920 conforms to the following product specifications: Safety: IEC 950:1991+A1+A2+A3 / EN 60950:1992+A1+A2+A3 IEC 825-1:1993 / EN 60825-1:1994 Class 1 (Laser/
2/3/99 2:00 pm Catapult (US) Regulatory Information The following sections describe the product requirements from the Federal Communications Commission (FCC, U.S. only). Notice to Users of the U.S. Telephone Network: FCC Requirements This equipment complies with FCC rules, Part 68. On this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalent Number (REN) for this equipment. If requested, provide this information to your telephone company.
2/3/99 2:00 pm Catapult (US) the interference problem by doing one or more of the following. • Reorient the receiving antenna. • Reorient the position of the facsimile with respect to the receiver. • Move the facsimile away from the receiver. • Plug the facsimile into a different outlet so that the facsimile and the receiver are on different branch circuits. If necessary, consult an authorized HP service agency or an experienced radio/television technician for additional suggestions.
2/3/99 2:00 pm Catapult (US) Notice to users of the United Kingdom Telephone Network 1. This equipment has been approved to [Council Decision 98/482/EC — “CTR 21"] for pan-European single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. Network Compatibility Declaration.
2/3/99 2:00 pm Catapult (US) This equipment is not intended for use in applications where callers may be considered “naive.” A caller with no special knowledge of the characteristics of the auto-answering systems or with no special equipment to assist the transfer of information across the established connection is considered to be “naive.” Generally callers are unlikely to be “naive” in the following cases: (1) If the equipment gives an answer tone. (2) If the telephone number is not made public.
2/3/99 2:00 pm Catapult (US) Hewlett-Packard Limited Warranty Statement Print Cartridges 90 days HP Fax Product 1 year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in material and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions.
2/3/99 2:00 pm Catapult (US) C. Limitations of Warranty 1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. D. Limitations of Liability 1.
11/13/98 2:04 am Catapult (UG) Index text 16 Copying margins 34 Country and language 22 A D Accessories, ordering information 32 Answer Mode 3, 9 Auto 6, 7 Answer ring pattern 21 Answering machine 6, 8 Answer Mode 9 none 7 Answering settings receiving faxes automatically 3 Arrow Buttons 11 Automatic forwarding 18 Automatic reduction 21 Date and time 18 Declaration of Conformity 35 Dedicated phone line 5 Dial mode 19 Distinctive ringing 6, 21 Document tray 1 Double & triple rings 6 Double rings 6 B
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