User Guide - Windows 7

Updating the BIOS ............................................................................................................................. 61
Determining the BIOS version ........................................................................................... 61
Downloading a BIOS update ............................................................................................. 62
Using System Diagnostics .................................................................................................................. 62
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 63
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 63
11 Backing up, restoring, and recovering ..................................................................................................... 64
Creating backups ............................................................................................................................... 64
Creating recovery media to recover the original system .................................................... 64
What you need to know ..................................................................................... 64
Creating the recovery media ............................................................ 65
Creating system restore points .......................................................................................... 65
What you need to know ..................................................................................... 65
Creating a system restore point ........................................................................ 65
Backing up system and personal information .................................................................... 65
Tips for a successful backup ............................................................................. 66
What you need to know ..................................................................................... 66
Creating a backup using Windows Backup and Restore .................................. 66
Restore and recovery ......................................................................................................................... 67
Restoring to a previous system restore point .................................................................... 67
Restoring specific files ....................................................................................................... 67
Restoring specific files using Windows Backup and Restore ............................ 67
Recovering the original system using HP Recovery Manager ........................................... 67
What you need to know ..................................................................................... 67
Recovering using HP Recovery partition (select models only) ......................... 68
Recovering using the recovery media ............................................................... 68
Changing the computer boot order ................................................... 69
12 Specifications .............................................................................................................................................. 70
Input power ......................................................................................................................................... 70
Operating environment ....................................................................................................................... 71
13 Troubleshooting and support .................................................................................................................... 72
Troubleshooting .................................................................................................................................. 72
Wireless connection problems ........................................................................................... 72
Cannot connect to a WLAN ............................................................................... 72
Cannot connect to a preferred network ............................................................. 72
Current network security codes are unavailable ............................................... 73
WLAN connection is very weak ......................................................................... 73
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