Using System Center 2012 R2 Configuration Manager SP1 to Manage Windows-based HP Thin Clients

Appendix E—Known issues and solutions

Issue: After capturing a Windows 10 IoT Enterprise image with Configuration Manager 2012 R2 SP1, the Start menu of the

user account does not work.

Solution: Remove ActivationStore.dat after running sysprep. To do this, create a .cmd file with a script like in the following

example:

cd c:\Users

del /s /f /q ActivationStore.dat

Copy the .cmd file to the USB device that is going to be used to capture the image, and execute the .cmd file before

capturing the image.

Issue: The local administrator account is disabled after capturing and deploying an image with Configuration Manager 2012

R2 SP1.

Solution: Edit the template sequence to add the thin client to a domain after the image is deployed. Use a domain account

to enable the local administrator account if necessary.

Issue: After deploying an HP Windows 10 2015 LTSB image with Configuration Manager R2 SP1, the Configuration Manager

client is not installed automatically. All following subtasks abort to the desktop login.

Solution: This is an issue caused by Configuration Manager. To resolve this issue:

1. Go to http://www.catalog.update.microsoft.com/Search.aspx?q=KB3205383

2. Download the KB3205383 cumulative update.

3. Install this update to the golden image, and then capture the image.

Note

This issue is not present on the the Windows 10 2016 LTSB image from HP that has the KB3206632 update preinstalled.

Issue: After Configuration Manager was used for imaging on an HP computer with a Windows 10 2016 LTSB image with

UWF enabled, BitLocker® cannot be enabled to encrypt the C drive.

Solution: This issue can occur when using Configuration Manager to capture or deploy an image. To fix this issue, enter the

Reagentc /disable command on the client side.

To enter this command, do one of the following:

• In Command Prompt on the client computer, enter CMD and then press Enter.

• To automate the process, add the Reagentc /disable command-line subtask to the end of the Configuration

Manager imaging task sequence. Be sure to select Disable 64-bit file system redirection.

• Send this command using any third-party software that has ability to remotely execute commands.