HP ThinPro 4.
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iv About this guide
Table of contents 1 Introduction ....................................................................................................................................................... 1 Using HP ThinPro ................................................................................................................................. 1 Logging in to Administrative Mode ....................................................................................... 1 Identifying the taskbar components .................
Using multi-monitor sessions with VMware Horizon View ................................ 22 Using keyboard shortcuts with VMware Horizon View ...................................... 22 Using device redirection with VMware Horizon View ........................................ 22 Using USB redirection with VMware Horizon View .......................... 22 Using mass storage redirection with VMware Horizon View ............ 22 Using printer redirection with VMware Horizon View ........................
Date and Time ................................................................................................................... 38 Language ........................................................................................................................... 38 Network .............................................................................................................................. 39 Screensaver .............................................................................................
5 System Information ......................................................................................................................................... 55 General ............................................................................................................................................... 55 Network .............................................................................................................................................. 55 Net tools ...............................
1 Introduction The HP ThinPro operating system reinvents user interface simplicity with a single console interface for dashboard access to all user and administrative touch points. A default Connection Manager view integrates traditional connection types with the latest Virtual Desktop Infrastructure (VDI) broker connections with shared access to settings. Administrators are only one click away from the Easy Config setup wizard, Control Panel, and System Information layers.
Identifying the taskbar components The taskbar is a bar across the bottom of the screen that contains several controls: Figure 1-1 HP ThinPro taskbar 2 1. HP button—Allows access to the basic functionality of the HP ThinPro operating system, such as access to the control center and the logout, reboot, and power-off functions. 2. Window tasks—Each active window has an icon displayed in this area. 3. Network icon—Allows you to stop, start, or restart the network connection. 4.
2 Setup and installation HP ThinPro has a wizard-driven interface to simplify the configuration process of a thin client. Easy Tools Wizard The Easy Tools Wizard simplifies the configuration and maintenance processes for HP ThinPro. The wizard opens automatically the first time you turn on your thin client. To start the wizard after the initial setup, click the HP icon in the left pane. The Easy Tools Wizard has two main components: Easy Update and Easy Config.
3 Connections HP ThinPro allows you to access and manage remote connections. To access all HP ThinPro functionality, you must log in as an Administrator. As a User, you can only run connections and have limited access to HP ThinPro functionality. The HP ThinPro display, when configured, lists all server and/or application connections assigned to the user currently logged on to the terminal. For each connection, the display shows the name, type, and status of the connection.
General settings General settings are shared by all connections of a given connection type. Three types of connections are available: Citrix ICA, Web Browser, and RDP. The options for each connection type are listed below: Citrix ICA The options available for a Citrix ICA connection are listed in the following tables.
Table 3-1 Citrix ICA connection options (continued) Option Description Speed Screen Valid options are: Auto, On, and Off. Mouse Click Feedback Valid options are: Auto, On, and Off. Table 3-2 Citrix ICA connection local resources options Option Description Allow Audio Input Allow audio input from the thin client. Auto Printer Creation Automatically create a printer. Drive Mapping Enable Drive Mapping Allows you to specify drive mappings to local paths.
Table 3-5 Citrix ICA connection server location options Option Description Default Protocol The default protocol for this connection. Options are: TCP/IP Browser, TCP/IP HTTP Browser, SSL/TLS HTTPS Browser. TCP Address The TCP address of the Citrix server. The three buttons enable you to add, edit, or delete entries from the list. HTTP Address The http address of the Citrix server. The three buttons enable you to add, edit, or delete entries from the list.
Web browser The configuration options for a web browser connection are: Table 3-8 Web browser connection general options 8 Option Description Web Browser preferences Pressing this button starts the web browser options dialog. Allow connections to manage their own settings Allow the web browser to control the connection settings.
RDP The configuration options for an RDP connection are: Table 3-9 RDP connection general options Option Description Send hostname as Send your thin client's MAC address or hostname as the hostname specified to the remote system. Multimedia Redirection Select 1 to enable multimedia redirection. Select 0 to disable multimedia redirection. Add The Add button is used to create new connections. When a new connection is created, you are guided to set connection-specific options by a wizard interface.
● Web browser on page 19 ● RGS (available as an add-on) on page 19 ● VMware Horizon View on page 20 ● XDMCP on page 24 ● SSH on page 25 ● Telnet on page 27 ● Custom on page 27 Citrix A Citrix connection accesses the Citrix SBC (Server-Based Computing) and VDI (Virtual Desktop Infrastructure) services. Configure a Citrix remote connection with the connection wizard. If the default values do not meet your requirements, use the extended options to complete the connection setup process.
NOTE: This feature is equivalent to a smart card login/authentication when using direct, nonPNAgent connections. With a PNAgent connection, smart card virtual channel enablement enables or disables the smart card virtual channel but does not provide for initial connection authentication. For a smart card authentication to XenApp and XenDesktop, use the provided Web Browser connection instead of the Citrix connection and be sure to enable web access.
Table 3-11 HDX MediaStream support matrix (continued) Feature Support ● PCM ● mpeg-audio ● MLAW / ULAW Citrix connection support matrix The following table describes the supported Citrix backends. Table 3-12 Citrix connection support matrix Backend XenApp Access type XenDesktop VDI-in-a-Box Direct (legacy) 4.5 / 5 / 6 / 6.5 Native (PNAgent) 4.5 / 5 / 6 / 6.5 4.5 / 5.5 / 5.6.5 5.x Web browser 4.5 / 5 / 6 / 6.5 4.5 / 5.5 / 5.6.5 5.x Creating a Citrix connection 1.
5. When completed, click Next. 6. In the Advanced dialog box, select the appropriate options: Table 3-14 Citrix connection advanced configurations 7. Option Description Fallback connection Select a fallback connection. HP ThinPro attempts to start a fallback connection when the original connection does not start. Autostart priority Determines the connection startup order. 0 means the connection is disabled. The other values determine the startup order. Valid options are: 0, 1, 2, 3, 4, and 5.
Table 3-15 RDP network connection options (continued) Option Description ● Type the network port number. ● Select the appropriate port number using the up and down arrow keys. Username Type the username for this network connection. Password Type the password for this network connection. Domain Type the domain name for this network connection. Allow smart card login If desired, select this option to use a locally-connected smart card that substitutes for login credentials. 4.
Table 3-17 RDP Application options Option Description If using RDP Seamless Windows mode, do the following: ● Type the path of the seamlessrdp on your server. ● Type the path of the application. For example, if you installed seamlessrdp in c: \seamless and want to run Microsoft Word, in the Application box type the following command: c:\seamless\seamlessrdpshell.exe c:\Program Files\Microsoft\Word.exe c. Alternate Shell—Fill in or select the options in the RDP Alternate Shell options table.
Table 3-19 RDP Options (continued) 9. Option Description Attach to admin console Attaches the connection to the administrator console port. Hostname to send Sends the hostname to the remote system for this connection. Under Local Resources, select the appropriate options from the RDP Local Resources table and then click Next. Table 3-20 RDP Local Resources Option Description Remote computer options Valid options are: Do not play, Bring to this computer, and Leave at remote computer.
HP TeemTalk You can add a new HP TeemTalk connection in two ways: ● Adding an HP TeemTalk connection using the HP TeemTalk creation wizard on page 17 ● Adding an HP TeemTalk connection manually on page 18 For more information on HP TeemTalk, see the HP TeemTalk Terminal Emulator 7.3 User Guide. Adding an HP TeemTalk connection using the HP TeemTalk creation wizard 1. Click Connections > Add. 2. Select HP TeemTalk and click HP TeemTalk creation wizard.
Table 3-24 HP TeemTalk options (continued) Option Description Start session connected Starts the session connected. Show Status Bar Displays the status bar for this connection. Table 3-25 HP TeemTalk preferences Option Description Show Configuration Bar Displays the Configuration Bar. Save Current Window Position Saves current window's size and position when you click Save Preferences. It will be restored on the next system launch.
Click Next to continue. 3. Set the appropriate advanced options (refer to Table 3-10 New connection advanced settings on page 9). 4. Click Finish to save your settings and exit the wizard. Web browser Create a connection using a web browser based on the Mozilla Firefox browser. 1. To add a connection, click Connections > Add. 2.
Table 3-29 New RGS connection configuration settings (continued) Option Description Use Global Image Updates When enabled, the entire screen will be updated instead of just the parts that changed. Select one of the following values: Off, On, or Use Previous Setting. Borders NOTE: If you set the borders to Off, the window will not have the borders that allow it to be moved, resized, or minimized. Click Next to continue. 3.
Table 3-31 VMware Horizon View login options 6. Box Description Automatic login Logs in automatically when the connection is established. Allow Smart Card login Allows a locally-connected smart card to provide login credentials. Close after disconnect Closes the VMware Horizon View window after HP ThinPro disconnects from the server. Hide top menu bar Hides the top menu bar. Connection security levels Valid options are: Allow all connections, Warn, and Refuse insecure connections.
4. Under Advanced, set the Autostart value to 1. 5. Click Apply, and then clickOK. 6. Reboot the system. Using Multimedia Redirection with VMware Horizon View VMware Horizon View connections support MMR functionality when used with the Microsoft RDP protocol. Using multi-monitor sessions with VMware Horizon View VMware Horizon View supports multi-monitor sessions. To enhance the virtualization experience, the default VMware Horizon View sessions use full-screen and span all monitors.
This creates a network-mapped drive in the virtual desktop session for each internal and external mass storage device connected to the client. The file system format of the storage being remoted does not matter. For example, an ext3-formatted USB key can be used on a Windows connection. Using printer redirection with VMware Horizon View For connections made with the PCoIP protocol, USBR supports printers.
NOTE: To log in to the VMware Horizon View Manager administrator server with a smart card, the local smart card driver must be installed on the client. Once logged in to the remote host, the smart card will be passed to the remote host using a virtual channel, not USBR This virtual channel redirection makes sure that the smart card can be used for tasks such as email signing, screen locking, and so on, but might cause the smart card to not show as a smart card device in the Windows Device Manager.
Table 3-32 New XDMCP connection configuration settings Option Description Name The connection name. Type The XDMCP connection type. Valid options are: chooser, query, and broadcast. Address This value is required if the Type value is set to query. Font Server Use font server Use a remote X font server instead of locally installed fonts. Font server Font server is not enabled unless the Use font server option is checked.
Table 3-33 New SSH connection configuration settings (continued) Option Description terminate. If no command is specified, then the session will run normally as if the option were not selected. Style Foreground color The default color of the text in the SSH session. Background color The default color of the background in the SSH session. Font Valid options are: 7X14, 5X7, 5X8, 6X9, 6X12, 7X13, 8X13, 8X16, 9X15, 10X20, and 12X24. Click Next to continue. 26 3.
Telnet Telnet is an older method of gaining remote command line access. It is not encrypted. 1. To add a Telnet connection, click Connections > Add. 2. Select Telnet and set the appropriate configuration options: Table 3-34 New Telnet connection configuration settings Option Description Name The name of the connection. Address The IP address of the remote system. Port The port to use on the remote system. Style Foreground color The foreground color. Background color The background color.
Copy To copy a connection: ▲ Click a selection under Connection Name and then click Copy. A copy of the connection appears in the list under Connection Name. Delete To delete a connection: ▲ Click a selection under Connection Name and then click Delete. The connection is removed from the list under Connection Name. Edit 1. To edit a connection, click a selection under Connection Name and then click Edit. The connection settings window for that connection opens. 2. Edit the connection and click Apply.
4 Control Panel Control Panel utilities are organized under the following tabs: ● Peripherals ● Setup ● Management ● Advanced All Control Panel items are available for use when you are in Administrator Mode; in nonAdministrator mode, only the items allowed by the configuration are available. This list of Control Panel items can be modified while in Administrator Mode by using the Setup tab and then the HP ThinPro Configuration tool.
Client aggregation allows you to arrange the four thin clients on a 4x4 grid. The following illustration shows one possible arrangement of the thin clients arranged in a rectangular array using the 4x4 grid. In moving the mouse pointer off the right side of the thin client A monitors, for example, the pointer will appear on the left side of the thin client C monitors. Likewise, keyboard input will be redirected from thin client A to thin client C.
In this configuration, moving the mouse pointer off the right side of the thin client A monitors will cause it to appear on the upper 1/3 of the left side of the thin client D monitors. Similarly, moving the mouse pointer off the right side of the thin client B monitors will cause it to appear in the middle 1/3 of the left side of the thin client D monitors.
Configuring the aggregation clients Perform this procedure on each aggregation client: 1. Double-click Client Aggregation. 2. Click Client. 3. Type the server hostname or IP address of the aggregation server in the field. 4. Click Apply to apply the changes. Configuring the aggregation server To configure the aggregation server: 32 1. Double-click Client Aggregation. 2. Click Server. 3. The aggregation server thin client is displayed in a purple box that contains its hostname.
4. Click the location in the 4x4 grid where you want to place the first aggregation client, and enter its hostname or IP address. In the following illustration, the aggregation client at IP address 16.125.19.91 is positioned in the first row, first column of the 4x4 grid. Press Enter when done— aggregation clients are displayed in green boxes. 5. In this same manner, position up to two additional aggregation clients in the 4x4 grid, for a total of up to three aggregation clients.
1. Double-click Client Aggregation. 2. Select Disabled. 3. Click Apply and Closed. Display preferences This utility allows you to add, edit, and delete profiles. A profile is a display specification, which includes resolution, refresh rate, bit depth, and whether or not the display should be rotated.
Editing a profile To edit a profile: 1. Double-click Display Preferences. 2. Select a profile in the Profiles list. 3. Edit the Profile Settings and Display Configuration as desired. 4. Click Test Settings to check the profile. 5. Click Apply, and then click Close to save your changes and close the dialog box. Deleting a profile To delete a profile: 1. Double-click Display Preferences. 2. Select a profile in the Profiles list and click Delete. 3.
SCIM input method setup This is a graphical user interface (GUI) setup utility for the Smart Common Input Method platform. It is used to set up Chinese and Japanese input methods on the thin client itself. For more information on this open source program, go to the Smart Common Input Method Platform website at http://sourceforge.net/apps/mediawiki/scim/index.php?title=Main_Page. ▲ Double-click SCIM Input Method Setup. Sound This allows you to specify audio parameters. 1. Double-click Sound. 2.
● RDP ● VMware Horizon View 4. If the setting is Local, you can also specify the optionsallow devices to be mounted and mount devices read-only. 5. In the USB Manager screen, under Devices, view the devices connected the system. 6. To override the default redirection settings, select the devices that require modification. 7. For the selected devices, choose one of the following redirection options: 8. a. Default b. Redirect c.
4. a. Select Color. b. Under the Select Color dialog box, choose a new Basic Color or define a Custom Color. c. Click Apply. To change the desktop background orientation or style: a. Under Style, select one of the following settings: Center, Tile, Stretch, Fit, or Fill. b. Click Apply. 5. To restore the default background images, select Restore Default and click Apply . 6. To save your changes and close the HP Background Manager, click OK.
NOTE: The language can also be set by configuring Dynamic Host Configuration Protocol (DHCP) tag 192 as a string whose value is English, German, Spanish, French, Japanese, or Simplified Chinese. Network To configure network settings: 1. In the HP ThinPro Control Panel, double-click Network. 2. Configure the Wired tab: a. Enable IPv6—Enables the IPv6 connection. The default is IPv4. b. Ethernet Speed—List of Link speed/Duplex mode pairings available. c.
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1. In the HP ThinPro Control Panel, double-click Screensaver. 2. Select the Screensaver settings: a. Select Enable screensaver, or clear the selection if you do not want a screensaver. b. Select the number of minutes of inactivity after which to activate the screensaver. Type the number in the field or use the up or down arrow keys to select a number. c. Select Require password on resume, if desired. d. Select the Mode: e. 3. 4.
Setting connections and Control Panel user permissions To set user permissions on the Connections and Control Panel tabs: 1. Double-click HP ThinPro Configuration. 2. Click Connections in the left panel and select authorized connections by selecting or clearing check boxes. 3. Click Control Panel in the left panel and select authorized applications by selecting or clearing check boxes. 4. Click Apply, then click OK to close the dialog box.
● Active Directory Domain ● Organizational Unit for Machine (OU) ● Administrator User Name ● Administrator User Password 3. Click Update Dynamic DNS from client if you want the system to update this information automatically. 4. Click Information to see the following information: ● AD Server ● Credentials ● Time Synchronization ● AD Machine Status Click OK when done. 5. Click OK to save your changes and close the dialog box.
1. Double-click HP Automatic Update. 2. Click Enable HP Automatic Update on system startup if you wish to have this system updated on restarts. 3. If the previous option is enabled, you can click Enable manual configuration if you wish to supply the server address via ftp, http, or https. If you wish to supply the Server, Path, User name, and Password, you may do this in the supplied fields. HPDM Agent Configure the HP Device Management Agent using this feature. 1.
● An HP-approved USB flash drive (also referred to as a USB key) ● An HP Thin Client unit that contains the latest HP-provided HP ThinPro image Manage the HP ThinPro image HP ThinState allows you to: ● Capture HP ThinPro image to an FTP server on page 45 ● Deploy HP ThinPro image from a remote site on page 45 ● Capture HP ThinPro image to a bootable USB flash drive on page 46 Capture HP ThinPro image to an FTP server 1. Double-click ThinState. 2.
4. Select FTP or HTTP protocol. Type the remote server information in the fields. NOTE: Username and Password are not required if you are using HTTP protocol. Be sure of the image file you are using: neither content nor size are verified before the image upgrade begins. 5. Click Finish. When the image capture begins, all applications stop and a new window appears showing the copy progress. If a problem occurs, click Details for information. The desktop reappears after restoration is complete.
1. Turn off the target thin client. 2. Insert the bootable USB flash drive. 3. Turn on the thin client. The screen remains black for 10-15 seconds while the thin client detects and boots from the bootable USB flash drive. NOTE: If the thin client fails to boot from the USB flash drive, try unplugging all other USB devices and repeat the procedure.
Capture an HP ThinPro configuration to a USB drive 1. Attach a USB key to the thin client. 2. Double-click ThinState. 3. Select the HP ThinPro configuration, and then click Next. 4. Select save the configuration, and then click Next. 5. Click on a USB key, and then click Next. 6. Select the USB key. 7. Click Browse. 8. Navigate to the desired location on the USB key and assign a file name to the profile. 9. Click Save. 10. Click Finish. The HP ThinPro configuration capture is complete.
a. Select VNC Show Timeout for Notification and set a time delay to allow the user to refuse. b. Type a User Notification Message in the field. 6. Select Re-set VNC server right now and click OK to reset the VNC server. 7. Click OK to save the settings and exit the dialog box. NOTE: You will need to restart the thin client for the changes to take effect. Advanced These utilities allow you to enable CDA mode, open a text utility, and access the root directory.
Importing certificates This section describes how to import certificates from a URL or file. To import certificates: 1. In the HP ThinPro Control Panel, double-click Certificates. 2. In the Certificate Manager, select an option indicating the type of certificate you want to import, as follows: 3. 4. ● Local Root Certificate Authorities ● Root Certification Authorities ● Personnel Certificates ● Private Keys To import a certificate from a URL: a.
4. a. In the Certificate Manager, select the certificate you want to remove. b. Click Remove. When completed, click Close. Viewing certificates This section describes how to view certificates in the Certificate Manager. To view certificates: 1. In the HP ThinPro Control Panel, double-click Certificates. 2.
server without being prompted or required to do any configuration. If using an internal CA, the VMware Horizon View client connection returns an error until you complete one of the following tasks: 52 ● In Administrator Mode, under Control Panel > Advanced, select Certificates. Then, import the certificate from a file or URL. ● Use a remote profile update to import a certificate. ● In the VMware Horizon View Manager, select Edit Connection Settings > General.
DHCP Option Manager The DHCP Option Manager displays details of the DHCP tags that are requested by the client. You can direct the thin client to request or ignore specific DHCP tags by enabling the tag request in the Requested column. When a pencil is shown next to the DHCP Code, the code itself can be changed, in case you have a conflict in your DHCP server over a particular code number.
i. Click Command if you would like to edit the command. Enter in the comment or Select from directory and browse for the program/action you would like to run. ii. Click Shortcut if you would like to edit the shortcut. Perform the key combination you would like to trigger this new program/action you would like to run. b. 4. 54 Click OK. To Delete a keyboard shortcut: a. Click the keyboard shortcut you would like to Delete. b. Click Delete.
5 System Information The System Information screen has the following tabs: ● General ● Network ● Net tools ● Software information ● System logs General The General tab displays the following information: ● ● ● BIOS (Basic Input/Output System) and OS (operating system) ◦ Serial Number ◦ BIOS Version ◦ BIOS Release Date ◦ OS Build ID ◦ OS Kernel Version System ◦ Platform ◦ CPU (Central Processing Unit) Speed ◦ Processor Flash and Memory ◦ Free ◦ Used ◦ Installed Network The
● ◦ Network Mask ◦ MAC (Media Access Control) Address ◦ DHCP Server Address ◦ Interface Statistics Network ◦ ● Default Gateway DNS Settings ◦ Hostname ◦ Default Domain ◦ Nameservers Net tools The Net Tools tab allows you to run a test: 1. Click System Information > Net Tools. 2. Select the tool: ● Ping ● DNS Lookup ● Trace Route 3. Identify the host and set the diagnostic parameters. 4. Click Start Process. 5. To clear the diagnostic log, click Clear Log.
Index A Active Directory manager 42 AD/DDNS Manager 42 adding connection Citrix 10 Custom 27 RDP 13 RGS 19 SSH 25 TeemTalk 17 Telnet 27 VMware Horizon View 20 web browser 19 XDMCP 24 adding display profile 34 administrator, log in as 1 advanced utilities 49 Agent Configure Manager 44 aggregation client configuration 32 client, disabling 33 client, overview 29 server configuration 32 aggregation, client 29 B Background Manager 37 C CDA mode 49 certificates 49 Citrix adding connection 10 Citrix Desktop Applia
I ICA configuring connection 5 installation, HP ThinPro 3 K keyboard layout 35 keyboard shortcuts 53 L language 38 logs, system 56 M management utilities 42 monitor configuration 31 monitors, multiple, setup 31 mouse 35 Mousepad 53 N net tools, system information 56 network 39 network, system information 55 O options Custom 27 RDP 13 RGS 19 SSH 25 TeemTalk 17 Telnet 27 VMware Horizon View web browser 19 XDMCP 24 20 P peripherals utilities 29 printers 35 R RDP adding connection 13 configuring connection 9
