HP Pavilion10 TouchSmart Notebook PC Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iv Important Notice about Customer Self-Repair Parts
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
vi Safety warning notice
Table of contents 1 Product description ........................................................................................................................................... 1 2 External component identification ..................................................................................................................... 3 Finding your hardware and software information ................................................................................. 3 Locating hardware .........................
5 Removal and replacement procedures for Customer Self-Repair parts ......................................................... 26 Component replacement procedures ................................................................................................. 26 Battery ............................................................................................................................... 27 6 Removal and replacement procedures for Authorized Service Provider parts ...................................
35.6-cm (10.1-in), HD+ display specifications .................................................................................... 62 Hard drive specifications .................................................................................................................... 63 Specification information in Device Manager ..................................................................................... 63 10 Statement of Volatility ........................................................................
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1 Product description Category Description Product Name HP Pavilion10 TouchSmart Notebook PC Processors Dual-Core Processor (1.0 GHz), 1 MB L2, Dual 3.9W Chipset AMD® Integrated SoC FCH Graphics AMD Radeon™ HD 8180 Supports HD Decode, DX11, and HDMI Panel 16:9 Ultra Wide Aspect Ratio 25.6-cm (10.1-inch) HD, LED, antiglare SVA flat1366x768, 220 nits, 3.
Category Description One WLAN antenna built into display assembly Supports the following WLAN formats: External media card ● Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter Media Reader Slot Support SD/SDHC/SDXC Push-Push insertion/removal Ports Audio-in/Audio-out (mic-in/stereo headphone) RJ-45 (Ethernet, includes link and activity lights) USB 3.0 (1) USB 2.0 (2) HDMI 1.
2 External component identification Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. 2. Select System and Security, select System, and then click Device Manager in the left column. A list reveals all the devices installed on your computer.
Right side Component (1) Description Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset.
Left side Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vent (1) Enables airflow to cool internal components. (3) HDMI port Connects an optional video or audio device, such as a high-definition television, any compatible digital or audio component, or a high-speed HDMI device. (4) USB 3.0 port Each USB 3.
Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The internal display switch is not visible from the outside of the computer. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Component (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power. (2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (3) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on.
Component Description If the computer has stopped responding and Microsoft® Windows® shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer. To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.
Keys Component Description (1) esc key Reveals system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with the spacebar, or the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. (4) Action keys Execute frequently used system functions.
Bottom Component Description (1) Battery lock latch Unlocks the battery. (2) Battery bay Holds the battery. (3) Battery release latch Releases the battery. (4) Vents (4) Enable airflow to cool internal components. (5) Speakers (2) Produce sound. Labels The labels etched to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.
NOTE: Your service labels will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component 12 (1) Product name (2) Serial number (3) Product number (4) Warranty period (5) Model number (select models only) ● Regulatory label(s)—Provide(s) regulatory information about the computer.
3 Illustrated parts catalog Computer major components Computer major components 13
Item Description (1) Display panel 25.6-cm (10.1-inch) HD, LED, antiglare SVA flat1366x768, 220 nits, 3.6 mm (2) Spare part number Hinge up, 10.1 with HD LED Touchscreen with webcam in pearl white 742315-001 Hinge up, 10.
Item (16) Description Spare part number Base Enclosure for use with WLAN Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter in North America, Latin America 752130-001 Base Enclosure for use with WLAN Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter in Europe 752131-001 Base Enclosure for use with WLAN Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter in Asia Pacific 752132-001 Base Enclosure for use with WLAN Ralink RT3290LE 802.
Description Spare part number Display panel 25.6-cm (10.1-inch) HD, LED, antiglare SVA flat1366x768, 220 nits, 3.
Miscellaneous parts Description Spare part number AC adapters 65 W Smart nPFC 4.5 mm connector with localized cable plug support (3- wire plug with ground pin) 710412-001 65 W Smart nPFC 4.5 mm connector with localized cable plug support (3- wire plug with ground pin) 714657-001 45 W NPFC Smart RC 4.5 mm NSLIM 741727-001 Power cords: (3-pin, black, 1.
18 Spare part number CSR flag Description 490371-021 A Power cord for use in Europe 490371-031 A Power cord for use in the United Kingdom 490371-061 A Power cord for use in Italy 490371-201 A Power cord for use in Thailand 490371-291 A Power cord for use in Japan 490371-AA1 A Power cord for use in People's Republic of China 490371-AB1 A Power cord for use in Taiwan 490371-AD1 A Power cord for use in South Korea 490371-D01 A Power cord for use in Argentina 490371-D61 A Power
Spare part number CSR flag Description 741981-071 N Top cover with keyboard and TouchPad ano silver for use in Spain 741981-141 N Top cover with keyboard and TouchPad ano silver for use in Turkey 741981-161 N Top cover with keyboard and TouchPad ano silver for use in Latin America 741981-171 N Top cover with keyboard and TouchPad ano silver for use in Saudi Arabia 741981-211 N Top cover with keyboard and TouchPad ano silver for use in Hungary 741981-251 N Top cover with keyboard and Touc
20 Spare part number CSR flag Description 745421-FL1 N Top cover with keyboard and TouchPad pearl white for use in Czech/Slovic regions 745422-BA1 N Top cover with keyboard and TouchPad ano silver for use in Adriatics 750721-001 N TouchPad board pearl white with cable 752119-001 N Base Enclosure for use with WLAN Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter in Europe 752120-001 N Base Enclosure for use with WLAN Realtek RTL8188EE 802.
4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and follow the procedures described here to access and replace Customer SelfRepair parts successfully.
Battery Description Spare part number 3-cell, 27 WHr, 2.55 Ah Li-ion battery 740722-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
Top cover NOTE: Top cover spare part kits include the touchpad assembly.
Description Spare part number Pearl white for use in Europe 745421-B31 Pearl white for use in the Adriatics 745421-BA1 Pearl white for use in English/French 745421-DB1 Pearl white for use in the Czech/Slovic regions 745421-FL1 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Remove the following covers and screws that secure the top cover to the computer: NOTE: Rubber screw covers are available in the Rubber Kit, spare part number 741977-001.
3. Remove the following covers and screws that secure the top cover to the computer: (1) 2 screws under removed corner caps (2) 2 screws inside the battery bay 32 4. Remove 12 screws from the bottom of the computer. 5. Position the computer upright and open it as far as possible.
6. Pry the top cover off the computer to disengage it. NOTE: Begin by attempting to pry the top cover loose near the display hinges. 7. Lift the top of the top cover (1), and the lift the top cover up slightly to gain access to the connected keyboard and touchpad cables and connectors underneath. CAUTION: To avoid damage to the cable and connector, make sure not to disconnect the cable when you lift the top cover from the computer. 8.
9. Lift the touchpad cable connector (4) disconnect the touchpad cable (5) from the system board, and then remove the top cover from the computer. Reverse this procedure to install the top cover.
Touchpad Description Spare part number Touchpad 721518-001 Before removing the touchpad, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
Power button board Description Spare part number Power button board assembly 721531-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display assembly All display assemblies include WLAN antenna transceivers and cables. Description Spare part number Display assembly 25.6-cm (10.1-inch) HD, LED, antiglare SVA flat1366x768, 220 nits, 3.6 mm 742315 For use in pearl white models 742315-001 For use in ano silver models 745026-001 Before removing the display assembly, follow these steps: 1. Shut down the computer.
38 3. Disconnect the webcam cable from the system board (2) and remove the video cable from the base enclosure (3). 4. Lift the power connector from the base enclosure.
5. Remove the WLAN antenna cables from the tabs (1) and the routing path (2) in the base enclosure. 6. Remove the 4 screws (1) from the display hinges.
7. Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's wireless performance. Reverse this procedure to install the display assembly.
Speaker assembly Description Spare part number Speaker assembly 741979-001 NOTE: You must remove the left speaker to remove to function board cable. Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the speaker assembly. Hard drive Description Spare part number 500-GB, 5400-rpm 683802-005 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Disconnect the hard drive cable (3). 4. To remove the hard drive from the hard drive cover, remove the 4 Phillips PM3.0×4.0 screws (1) that secure the cover to the drive, and then lift the cover straight up and off the hard drive (2). Reverse this procedure to install a hard drive. System board Description Spare part number Windows 8.1 small screen touch with Office Home and Student 2013 741980-001 Windows 8.
Before removing the system board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 27). 5.
4. Pull the system board up and toward the left to remove it from the computer (2). NOTE: The power cable and hard drive cable connect to connectors on the bottom of the system board. When you remove the system board, the power cable will be removed from its routing path and both cables will remain connected to the system board. Reverse this procedure to install the system board.
Power cable The power cable spare part number is 741969-001. Before removing the power cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
RTC battery Description Spare part number RTC battery 741976-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer. 4.
3. Remove the battery from the socket (2). Reverse this procedure to install the RTC battery. Hard drive cable The hard drive cable spare part number is 721510-001. Before removing the hard drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Disconnect the hard drive cable from the bottom of the system board. Reverse this procedure to install the hard drive cable.
WLAN/Bluetooth combo card Select models use a card that provides both WLAN and Bluetooth functionality. Description Spare part number Realtek RTL8188EE 802.11bgn 1x1 Wi-Fi Adapter 709848-005 Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter 690020-005 Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
Heat sink assembly Description Spare part number Heat sink assembly 741971-001 Before removing the heat sink assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Lift the heat sink from the system board (2). Reverse this procedure to install the heat sink assembly.
7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the diagnostic tools, in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 56. 2. b. Hard drive c.
8 Backing up, restoring, and recovering This chapter provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
separately) to create recovery discs, or you can obtain recovery discs for your computer from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.
● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 59. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Removing the HP Recovery partition on page 60.
IMPORTANT: For tablets, connect to the keyboard dock before beginning these steps (select models only). 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system.
9 Specifications Computer specifications Metric U.S. Length 19.45 cm 9.4 in Width 27.28 cm 13.4 in Height (front to rear) 2.245 cm 0.9 to 1.1 in 1.451 kg 3.2 lbs Dimensions Weight Equipped with no optical drive, 1 DIMM, hard drive, WLAN module, webcam, 3 cell battery Input power Operating voltage 18.5 V dc @ 3.5 A – 65 W or 19.5 V dc @ 3.33 A – 65 W or 19.5 V dc @ 2.31 A – 45 W Operating current 3.5 A or 3.33 A or 2.
35.6-cm (10.1-in), HD+ display specifications 62 Metric U.S. Active diagonal size 35.6-cm 10.1-in Resolution 1600x900 (HD+) Active area 309.399x173.952 PPI 112 Surface treatment Anti-glare Contrast ratio 300:1 (typical) Response time 8 ms Brightness 220 nits (typical) Viewing angle SVA Backlight LED Luminance uniformity @ 13 points 1.4 (typ), 1.6 (max) Lifetime (1/2 luminance) 12,000 hours Color coordinate (white) (0.313, 0.329) Color tolerance (White) +/- 0.
Hard drive specifications 500-GB* Dimensions Height 7 mm Width 70 mm Weight 101 g Interface type SATA Transfer rate 100 MB/sec Security ATA security Seek times (typical read, including setting) Single track 3 ms Average 13 ms Maximum 24 ms Logical blocks 1,048,576,000 Disc rotational speed 5400 rpm Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
10 Statement of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel®-based or AMD®-based system boards contain volatile DDR memory.
If the HP notebook model number ends in a ‘p’ or ‘w’ and includes Intel® Centrino with VProTM, reboot the PC and enter BIOS Setup by pressing F10 when prompted. Select System Configuration, then AMT Options. Then select Unconfigure AMT on next boot. Select Save then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to unconfigure AMT. 2. j. If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to deactivate it.
Non-volatile memory usage 66 Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes No Yes Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Microsoft® Windows® date & time.
(present only in models ending in a ‘p’ or ‘w’ or with Intel Centrino Pro technology) Provisioning Data and iAMT third party data store. firmware update utility. Unique Provisioning Data can be entered at the factory or by an administrator using the Management Engine (MEBx) setup utility. The third party data store contents can populated by a remote management console or local applications registered by an administrator to have access to the space. write access to this area.
Questions and answers 1. 2. How can the BIOS settings be restored (returned to factory settings)? a. Turn on or restart the computer and press F10 when prompted near the bottom of the display. b. Select File, then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then press Enter.
11 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
70 Country/region Accredited agency Applicable note number Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size.
12 Recycling Battery When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http:// www.hp.com/recycle.
Index A AC adapter 4 AC adapter, spare part numbers 17 action keys identifying 10 adapter spare part number 18 antennas disconnecting 50 audio, product description 1 audio-out (headphone)/audio-in (microphone) jack 4 B backups 57 base enclosure spare part number 18 base enclosure, spare part number 14, 20 battery spare part number 14, 18, 27 battery cable removal 48 spare part number 48 battery cover, identifying 11 battery lock latch, identifying 11 battery release latch 11 BIOS determining version 54 down
internal microphones, identifying 6 N network jack, identifying J jacks audio-out (headphone)/audio-in (microphone) 4 network 4 RJ-45 (network) 4 O operating system, product description 2 optical drive precautions 22 product description 1 original system recovery 59 K keyboard product description 2 keys action 10 esc 10 fn 10 Windows 10 L labels Bluetooth 12 regulatory 12 serial number 11 service 11 wireless certification 12 WLAN 12 latch, battery release 11 lights AC adapter 4 caps lock 8 hard drive 5
RTC battery removal 47 spare part number 14, 18, 47 S Screw Kit, spare part number 17, 18 security cable slot, identifying 5 security, product description 2 serial number 11 serial number, computer 11 service considerations 21 service labels locating 11 serviceability, product description 2 slots memory card reader 5 security cable 5 speaker assembly removal 41 spare part number 14, 41 speakers identifying 11 spare part number 18 specifications computer 61 display 62 hard drive 63 static-shielding materials
