User Manual
8. Verify that the server recognizes the email account that is sending the message. At the prompt, enter
MAIL FROM: <sender@domain.com> where “<sender@domain.com>” is the email address for
testing.
If the response is 550 Requested action not taken: mailbox unavailable, then the
server cannot nd the mailbox for that address.
If the response is 550 Requested action not taken: mailbox name not allowed,
then the email address is not valid.
9. Verify that the server has sent the email to the recipient. At the prompt enter RCPT TO:
<recipient@example.com> where “<recipient@example.com>” is the email address for the
recipient.
If the response is 550 Requested action not taken: mailbox unavailable, then the
server cannot nd the mailbox for that address. The recipient email account might be congured so that it
cannot receive messages from the printer.
If the response is 551 User not local: please try <forward-path>, where “<forward-path>” is a dierent
email address, then the email account is not active.
ENWW Set up Scan to Email 79