User Manual

8. Verify that the server recognizes the email account that is sending the message. At the prompt, enter
MAIL FROM: <sender@domain.com> where “<sender@domain.com>” is the email address for
testing.
If the response is 550 Requested action not taken: mailbox unavailable, then the
server cannot nd the mailbox for that address.
If the response is 550 Requested action not taken: mailbox name not allowed,
then the email address is not valid.
9. Verify that the server has sent the email to the recipient. At the prompt enter RCPT TO:
<recipient@example.com> where “<recipient@example.com>” is the email address for the
recipient.
If the response is 550 Requested action not taken: mailbox unavailable, then the
server cannot nd the mailbox for that address. The recipient email account might be congured so that it
cannot receive messages from the printer.
If the response is 551 User not local: please try <forward-path>, where “<forward-path>” is a dierent
email address, then the email account is not active.
ENWW Set up Scan to Email 79