User Manual

Issue Cause Solution
The server might be turned o. Verify that the server is turned on.
The DNS settings might be incorrect. Verify the UNC folder path, because it might
have changed or been entered incorrectly.
A particular user is unable to store jobs in
the network folder.
The folder might have write-access
restrictions.
If write-access is controlled for the folder,
signing in again is required to save a le to
that folder.
If trying to send the job to a folder that is
not one of the Quick Set folders, the path to
the folder might not be correct.
Verify that the correct network path was
entered.
If a folder is specied by editing the path to
a Quick Set Folder, permission to access the
new folder might not be allowed.
Set permission to allow jobs to be stored in
this folder by this user.
The user might not be authenticated to the
network server.
Verify that the user has the required
credentials to gain access to the server
where the network folder resides.
The user might have specied a le type
that is not supported.
Try saving the le with a dierent le-type
extension.
No notication was received, although the
option to receive a notication was selected.
The default email address for notications
might not be set, or it might be incorrect.
Sign in to the printer, and then verify that
the email address for the notication option
is correct. Make sure that the SMTP server is
set up.
ENWW Set up Scan to Network Folder 89