HP StorageWorks ExDS9100c SAS controller cache module customer self repair instructions (448023-002, November 2008)

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HP StorageWorks

ExDS9100c SAS co

ntroller

cache module customer self

repair instructions

Second edition: September 2008

The information in this document is subject to change without

notice.

Printed in Singapore.

www.hp.com

48023-002*

Customer self repair (CSR)

The following information is included in all CSR documents:

• Before you begin—Component-speciﬁc precautions or notices. Be

sure to read and observe these statements.

• Verifying component failure—Before replacing a component, confer

with HP technical support to verify that the hardware component

has failed and that you are authorized to replace it. Veriﬁcation

procedures may include:

• Viewing LED illumination patterns on the enclosure and the

component.

• Viewing system event logs or other reports generated by systems

management tools.

• Removing the failed component—Procedural steps to properly

remove the component, including illustrations.

• Installing the replacement component—Procedural steps to properly

install the component, including illustrations.

• Verifying component status — After replacing the component, verify

that the replacement component is operating properly. Veriﬁcation

procedures may include:

• Viewing LED illumination patterns on the enclosure and the

component.

• Viewing system event logs or other reports generated by systems

management tools.

Before

you begin

CAUTION:

When handling system components, there is a danger to

equipment from electrostatic discharge (ESD). Use proper

anti-static protection at all times:

• Keep the replacement component in the ESD bag until needed.

• Wear an ESD wrist strap grounded to an unpainted surface

of the chassis.

• If an ESD wrist strap is unavailable, touch an unpainted surface

of the chassis before handling the component.

• Never touch connector pins.

CAUTION:

sure the replacement is available before removing the failed

component. Removing a component impacts airﬂow and cooling

within the enclosure.

Page 1

Summary of content (4 pages)

PAGE 1
HP StorageWorks ExDS9100c SAS controller cache module customer self repair instructions Customer self repair (CSR) The following information is included in all CSR documents: • Before you begin—Component-specific precautions or notices. Be sure to read and observe these statements. • Verifying component failure—Before replacing a component, confer with HP technical support to verify that the hardware component has failed and that you are authorized to replace it.
PAGE 2
Verifying component failure Check for an error message on the seven-segment display. IMPORTANT: Because this device is part of the ExDS9100 solution, see the ExDS9100 administration guide for additional information. Carton contents • 512MB DIMM memory module • Cache module retention clip • Package of rubber spacers (2) Preparation 1. Ensure that a known, good system backup is available. Error codes The seven-segment display indicates Power On Self Test (POST) and system status information.
PAGE 3
Step 2: Replacing the cache module 1. Remove the cache module power-connector hold-down bracket by pulling both edge clips away from the cache module and lifting the bracket up. b. Insert the cache module (1), verifying that the module is seated and that the connector release/locking levers are in the locked position (2). NOTE: The cache module edge connector is keyed so that it can only be installed one way. 2. Remove the failed cache module from the controller: a. Remove the cache power cable (1). c.
PAGE 4
Step 3: Installing the controller 1. Install the SAS controller in the chassis: a. Squeeze the thumb latch on the controller and rotate the latch handle down. b. Slide the controller all of the way into the chassis. The latch handle will automatically rotate up and click when locked into place. To make sure that the controller is fully seated, lightly push up on the latch handle and push the controller body into the chassis.