HP StorageWorks 9100 Extreme Data Storage System administration guide V1.0.2 (AN540-96018, February 2010)

• Demonstrate functioning file serving in the cluster server environment:
• Mount filesystem, present a single namespace, create a file, and show that file is universally
accessible across all file serving nodes
• Export filesystem from NFS, CIFS, and, if applicable, a host running X9000 client software
and show that files are universally accessible to all clients
• Demonstrate the High Availability feature
• Initiate file serving node failure and monitor failover
• Bring file server node back online and monitor failback
• Review the results with the Customer
Customer orientation session
The service specialist will conduct an orientation session of up to two hours’ duration, with the goal
of reviewing the installation report and demonstrating basic operation of the installed HP Enterprise
NAS product. Topics generally include:
• Review of the installation report
• Review of basic features provided by the HP Enterprise NAS product
• Review of the features and functionality provided by the implemented HP Enterprise NAS product
• Help locating troubleshooting information, including demonstration of online help
• Review of basic maintenance tasks performed on a regular basis
The orientation is informal, typically conducted at a management console with selected members of
the Customer’s staff, and is not intended as a classroom activity or substitute for formal product training.
Project management
A project manager will participate in the deployment project remotely. The project manager will:
• Manage the resources required to deliver the service
• Review the Customer’s responsibilities and other requirements necessary to facilitate service delivery
• Facilitate the completion of a site survey to identify prerequisites that must be met prior to service
delivery
• Develop a project plan that defines the scope of the services to be delivered
• Act as a liaison and a single point of contact between service delivery resources and the Customer’s
organization
• Develop the project schedule and manage the project according to the defined timeline
On-site setup and commissioning24