HP StorageWorks 9100 Extreme Data Storage System administration guide V1.0.2 (AN540-96018, February 2010)

2 On-site setup and commissioning
The HP Enterprise NAS Implementation Service provides installation and configuration of HP
StorageWorks X9000 Network Storage Systems in your storage environment. The service provides
HP Network Storage System installation, configuration, testing, documentation, project management
and a customer orientation session.
Service planning
A service specialist will contact the Customer to review the Customer’s requirements, define roles and
responsibilities, and verify that pre-delivery requirements have been met or that plans have been made
to meet pre-delivery requirements, as necessary. Any network, environmental, client OS, hardware
or software prerequisites to the implementation of the HP Enterprise NAS product are identified during
this discussion.
Based on this discussion, the service specialist will work with the Customer to collect the information
needed to plan the deployment of the HP Enterprise NAS products, identify actions that are to be
completed by the Customer, agree on a completion timeline, and document the environment in which
the HP Enterprise NAS product will be implemented.
The service specialist will schedule the delivery of the service at a time mutually agreed upon by HP
and the Customer, which shall be during local HP standard business hours excluding HP holidays,
unless otherwise agreed by HP. Any services provided outside of HP standard business hours may
be subject to additional charges.
Service deployment
In the service deployment phase, the service specialist will:
• Remove the product from the shipping cartons that the Customer has placed in the location where
the product will be installed, confirm the contents of each carton against the list of included items
and check for any physical damage to the exterior of the product, and connect product to power
and network provided by the Customer
• Review the Customer’s server, network, and storage environment relevant to the HP Enterprise
NAS product implementation to validate that prerequisites have been met
• Validate that Customer filesystem performance, availability, and manageability requirements have
not changed since the service planning phase. Finalize the HP Enterprise NAS product implement-
ation plan and software configuration
• Implement the documented and agreed-upon configuration based on information Customer provides
via pre-delivery checklist
• Document configuration details
Installation verification tests (IVT)
The service specialist will perform the appropriate installation verification tests to confirm product
functionality, including:
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