HP StorageWorks 9100 Extreme Data Storage System administration guide V1.0.2 (AN540-96018, February 2010)

15 Support and other resources
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
• Product model names and numbers
• Technical support registration number (if applicable)
• Product serial number
• Diagnostic details—Run the exdsmgr escalate command to produce a diagnostic report (see
Escalating issues for more information).
• Operating system type and revision level
• Detailed questions
IMPORTANT:
For warranty purposes, when reporting an issue to HP, provide the serial number located on the
storage block components.
Related information
The following documents provide related information:
• HP StorageWorks 9100 Extreme Data Storage System getting started guide
• HP StorageWorks 9100 Extreme Data Storage System wiring diagrams for base cabinet config-
urations
• HP StorageWorks 9100 Extreme Data Storage System wiring diagrams for expansion cabinet
configurations
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