HP StoargeWorks ESL9000 series tape library user guide (April 2003)

Maintenance and Troubleshooting
99HP StorageWorks ESL9000 Series Tape Library User Guide
If a tape cartridge is dropped or damage is suspected, gently shake the tape
cartridge:
■ If it rattles, it is damaged. Restore the data on the tape cartridge by some
means other than by using the tape drive, and discard the damaged tape
cartridge.
■ If it doesn't rattle, check the tape leader inside the cartridge. To do this, open
the door on the rear of the tape cartridge by releasing the door lock. The tape
leader should be visible at the top-left of the tape cartridge.
Caution: Do not touch the tape leader or the tape medium. Dust or skin oils
can contaminate the tape, impact performance, and cause damage.