ePRINT SOFTWARE User Guide
HP ePrint software User Guide
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Table of contents 1 Product basics .................................................................................................................. 1 HP ePrint introduction ............................................................................................................... 2 Easy mobile printing from your PC ............................................................................................. 2 Basic features .............................................................................
7 Frequently asked questions ............................................................................................ 21 Frequently asked questions ......................................................................................................
1 ENWW Product basics ● HP ePrint introduction ● Easy mobile printing from your PC 1
HP ePrint introduction HP ePrint makes it easy to print from a PC or laptop to any HP printer. Just click File and Print, select an available printer, and then print to nearly anywhere in the world: ● Print to personally owned or business printers. ● Print to HP ePrint public print locations such as coffee shops, hotels, or copy centers. ● Print through a local wireless network to HP wireless direct printers. ● Print to network-connected printers on the LAN or WAN.
ENWW ● Windows 8 (requires HP ePrint software v3.1 or higher) ● Mac OS X v 10.
4 Chapter 1 Product basics ENWW
2 Install HP ePrint IMPORTANT: If you are upgrading from the previous version release, HP ePrint Mobile Driver, the ePrint software will automatically uninstall HP ePrint Mobile Driver v1.0. HP ePrint software installs as a print driver on Windows operating systems. HP ePrint software installs as a PDF workflow application on Mac operating systems.
Download and install the HP ePrint software (Windows) Use the following steps to download and install HP ePrint software: 1. To download the current driver, visit www.hp.com/go/eprintsoftware, and then select the operating system you use. 2. From the Mobile Printing table, find the most recent version of HP ePrint software, and then select the Download button. NOTE: Windows users need to download v3.0 or later.
Register HP ePrint software Registration of the software onto your PC or laptop is required to enable HP cloud printing. Registration is the process of storing a user’s email address and personal identification number (PIN) onto the system. The stored credentials are used to grant access to the available resources from www.eprintcenter.com. Registration enables you to do the following: ● Discover and print to HP ePrint-enabled printers to which your email address is listed on the Allowed Senders Only list.
NOTE: Registration of the ePrint software can be completed at any time by selecting the Gear icon in the upper right corner of the printing preferences screen from within the HP ePrint software. To access the HP ePrint software screen, right click on the ePrint printer in the control panel under Devices and Printers, and then select Printing Preferences.
3 Add a printer to eprintcenter.com Web-connected printers accessible to HP ePrint software will display on the Connected tile following automatic discovery. Discovery of Web-connected printers by HP ePrint software requires the printer’s Web service is enabled and the printer is added to www.eprintcenter.com ENWW 1. To add a printer to an existing eprintcenter.com account, log in to www.eprintcenter.com, and then click the Add Printer button.
10 Chapter 3 Add a printer to eprintcenter.
4 Device Discovery To initiate the printing process, select the destination printer. The HP ePrint software automatically discovers wired networks, wireless networks, and ePrint-enabled printers (Web-connected devices set up through www.eprintcenter.com). HP ePrint software displays the discovered wireless, network, and ePrint printers in the Connected tile. Recently used printers will display in the Recent tile. NOTE: A single printer could appear two or more times in the discovered printers list.
Network The HP ePrint software detects printers on a network. When you are ready to print, select HP ePrint from the list of available printers. Once HP ePrint opens, you will see a list of the printers. HP ePrint software automatically discovers HP ink or laser printers connected on the network through TCP/IP supporting either PostScript or ePCL printer description languages. HP ePrint software only searches the TCP/IP subnet of the PC or laptop.
Set up wireless direct To activate HP wireless direct on selected HP LaserJet products, follow these instructions. NOTE: Before setup, upgrade the product's firmware from the HP eprint Web page: www.hp.com/ go/eprint ENWW 1. Select the Wi-Fi icon from the control-panel Home screen. 2. Select the Wireless Menu. 3. Select Wireless Direct Settings. 4. Select Wireless Direct On/Off. 5. Select On.
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5 Print using HP ePrint software HP ePrint software allows you to modify print settings such as pages per sheet, grayscale, and duplex.
HP ePrint software walkaround Icon Description The Recent tile lists the last used printers. Right click a printer to change display settings or to delete the printer from the list. The Connected tile allows you to search for wireless, network, and ePrint printers. This tile shows you discovered devices on the network. The Service tile allows you to set a location and search for public print locations. This icon indicates that the discovered printer is on a local wired network.
6. After a print job is successfully sent to a printer, that printer will appear in the Recent tile the next time the user selects File and then Print. 7. To send the next print job to a different printer, select the Connected tile, locate the printer name, and then select Print. Use HP ePrint (Mac) 1. Within any application, select the File menu. 2. From the File menu dropdown list, select Print. 3. Select PDF. 4. A list of local HP ePrint products is displayed.
18 Chapter 5 Print using HP ePrint software ENWW
6 Security There are several security options for HP ePrint software. In most cases, the printer administrator can make changes to the printer's security features.
Network security The security on a network is the same as for HP product specific drivers of the HP Universal Print Driver. They both use Microsoft Management features. On a network, there are three security options: ● Everyone can print. ● The creator/owner manages documents. ● The administrator manages the product's settings. Cloud security Print job communication and transfer: ● Print requests are sent from the HP ePrint print client to the HP cloud through HTTPS (Oauth authentication).
7 Frequently asked questions ● ENWW Frequently asked questions 21
Frequently asked questions 22 Question Answer If I upgrade my ePrint software from version 1, will my personalized settings stay the same? No. For Windows and Mac you will have to re-register the ePrint software. For Windows, you will lose printers manually added using the printer’s ID including any custom names you applied to printers in your list. What recommendations does HP provide for selecting a print driver for my HP product? HP recommendation is based upon your print needs.
ENWW Question Answer If shared queue printing is not supported, is there a reason for allowing it to install in this manner? HP ePrint Mobile is a Windows print driver, based on Unidrv architecture, and therefore must permit standard Windows driver install programs. HP recommends using the provided HP installer.
24 Chapter 7 Frequently asked questions ENWW
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