Getting Started Guide

How do I re-install a device license (e.g.

after a hard reset)

The USB Key stores the serial number of each deployed device. If the device is hard reset and loses the HP EC

app, the customer will be able deploy the previous license key to that device. No additional license is

consumed.

Is the USB Key needed for all device

installs, or are the licenses available on the

PC?

All license keys are stored on the USB Key. They are not available on the PC. When HP EC is installed on

additional devices, the USB Key and the deployment PC are both required.