Reference Guide
HP EliteOne 800 G1 AIO Business PC, (21.5" NT) 757391-001 page 2
Standard and Optional Boards
Misc Boards
1 Webcam 732510-001
2 Converter board 752122-001
3 HP WLAN 802.11 a/g/n, 2x2 701398-001
* Intel Dual Band Wireless-N 7260NB 802.11 a/b/g/n 2x2 WiFi 717382-001
* 802.11a/b/g/n WLAN module + Bluetooth 4.0 697316-001
4 Power button board 732490-001
* Near field communication (NFC) NXP controller (use with NFC assembly
kit, spare part number 732502-001)
732503-001
System Boards
* System board for use in models without Windows 8 758190-001
* System board for use in models with Windows Standard 758190-501
* System board for use in models with Windows Professional 758190-601
Memory Modules
*8-GB
689374-001
*4-GB
689373-001
*2-GB
689372-001
Processors (include thermal material)
* Intel Core i7-4790s, 3.2 GHz, 8-MB L3 cache 773954-001
* Intel Core i7-4770s, 3.1 GHz, 8-MB L3 cache 732507-001
* Intel Core i5-4690s, 3.2 GHz, 6-MB L3 cache 773083-001
* Intel Core i5-4670s, 3.1 GHz, 6-MB L3 cache 732506-001
* Intel Core i5-4590s, 3.0 GHz, 6-MB L3 cache 773082-001
* Intel Core i5-4570s, 2.9 GHz, 6-MB L3 cache 732505-001
* Intel Core i3-4360, 3.7 GHz, 4-MB L3 cache 769735-001
* Intel Core i3-4350, 3.6 GHz, 4-MB L3 cache 769734-001
* Intel Core i3-4340, 3.6 GHz, 4-MB L3 cache 742562-001
* Intel Core i3-4330, 3.6 GHz, 4-MB L3 cache 742561-001
* Intel Core i3-4150, 3.5 GHz, 3-MB L3 cache 769733-001
* Intel Core i3-4130, 3.6 GHz, 3-MB L3 cache 742560-001
* Intel Pentium G3450, 3.4 GHz, 3-MB L3 cache 769741-001
* Intel Pentium G3440, 3.3 GHz, 3-MB L3 cache 769740-001
* Intel Pentium G3430, 3.3 GHz, 3-MB L3 cache 742566-001
* Intel Pentium G3420, 3.2 GHz, 3-MB L3 cache 742565-001
* Intel Pentium G3240, 3.1 GHz, 3-MB L3 cache 769739-001
* Intel Pentium G3220, 3.0 GHz, 3-MB L3 cache 742564-001
* Intel Celeron G1850, 2.9 GHz, 2-MB L3 cache 769732-001
* Intel Celeron G1840, 2.8 GHz, 2-MB L3 cache 769731-001
* Intel Celeron G1830, 2.8 GHz, 2-MB L3 cache 758757-001
* Intel Celeron G1820, 2.7 GHz, 2-MB L3 cache 758756-001
*Not shown
Diagnostic LEDs
LED Color LED Activity State/Message
Power White On Computer on
Power White 1 blink every 2 seconds Normal Suspend Mode
Power Red 1 blink every second followed
by a 2 second pause
CPU thermal shutdown
Power Red 3 blinks, 1 blink every second
followed by a 2 second pause
Processor not installed
Power Red 4 blinks, 1 blink every second
followed by a 2 second pause
Power failure (power supply overload)
Power Red 5 blinks, 1 blink every second
followed by a 2 second pause
Pre-video memory error
Power Red 6 blinks, 1 blink every second
followed by a 2 second pause
Pre-video graphics error
Power Red 7 blinks, 1 blink every second
followed by a 2 second pause
System board failure (ROM)
Power Red 8 blinks, 1 blink every second
followed by a 2 second pause
Invalid ROM based on Checksum
Power Red 9 blinks, 1 blink every second
followed by a 2 second pause
System powers on but is unable to
boot
Power Red 11 blinks, 1 blink every sec-
ond followed by a 2 second
pause
Current processor does not support a
feature previously enabled.
Power Red 12 blinks, 1 blink every sec-
ond followed by a 2 second
pause
MXM thermal shutdown
none none System does not power on
and LEDs are not flashing
System unable to power on
Miscellaneous Parts
1 Heat sink for use with the processor 698201-001
2 Card reader 732504-001
3 Fan/blower 698196-001
4 Serial port assembly 698212-001
5 Speakers (left and right) 698197-001
* Label for use in models without speakers 732508-001
* Thermal pad 706867-001
* HP ultraslim keyed cable lock 703372-001
* Optical drive removable frame carrier 732060-001
* Card reader insert 698220-001
* Hard drive isolation grommet 450712-001
* Hard drive carrier, 2.5-inch to 3.5-inch 703597-001
* Hard drive grommet 594220-001
* Fan grommet 706866-001
* Mouse, PS2, optical 674315-001
* Mouse, washable 724795-001
* Mouse, USB, optical 674316-001
* Mouse, USB, laser 674318-001
* Webcam assembly kit for models without a webcam (includes webcam
cover for bezel)
732511-001
* Antenna kit 698218-001
* NFC assembly kit (holder, cable, antenna) for use with NFC controller,
spare part number 732503-001
769742-001
*Not shown
Common POST Error Messages
Screen Message Probable Cause Recommended Action
101-Option ROM Error System ROM checksum
error.
1. Verify ROM, reflash if required
2. Clear CMOS memory, reboot
3. Replace system board
103-System Board
Failure
DMA, timers 1. Clear CMOS memory.
2. Replace system board.
164-Memory Size Error
and
201-Memory Error
Incorrect memory configu-
ration
1. Run Setup (F10).
2. Check DIMMs for proper
seating, type, compatibility.
3. Remove DIMMs singularly and
reboot to isolate faulty DIMM.
4. Replace system board.
214-DIMM Configuration
Warning
Populated DIMM configura-
tion is not optimized
1. Check DIMMs for proper
seating, type, compatibility.
2. Rearrange the DIMMs so that
each channel has the same
amount of memory.
301-, 304-Keyboard error Keyboard failure. Check kybd connection or keys.
Check connector for bent or miss-
ing pins. Replace kybd. If 304,
possible system board problem.
501-Display Adapter Fail-
ure
Graphics display controller. 1. Reseat graphics card.
2. Clear CMOS.
3. Replace graphics card.
1720-SMART Hard Drive
Detects Imminent Failure
Hard drive is about to fail.
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the
Drive Protection System test
under
Storage > DPS Self-test
.
2. Apply hard drive firmware
patch if applicable.
3. Back up contents and replace
hard drive.