User Manual

Cleaning your computer ..................................................................................................................... 73
Cleaning procedures .......................................................................................................... 74
Cleaning the display (All-in-Ones or Notebooks) .............................................. 74
Cleaning the sides or cover ............................................................................... 74
Cleaning the TouchPad, keyboard, or mouse ................................................... 74
Updating programs and drivers .......................................................................................................... 75
Using SoftPaq Download Manager .................................................................................................... 75
11 Backup and recovery .................................................................................................................................... 77
Backing up your information ............................................................................................................... 77
Performing a system recovery ............................................................................................................ 77
Using the Windows recovery tools ..................................................................................... 78
Using f11 recovery tools .................................................................................................... 78
Using Windows operating system media (purchased separately) ..................................... 79
Using Windows Refresh or Windows Reset ...................................................................... 80
Using HP Software Setup .................................................................................................. 80
12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) ........................................... 81
Using Computer Setup ....................................................................................................................... 81
Starting Computer Setup ................................................................................................... 81
Navigating and selecting in Computer Setup ..................................................................... 81
Restoring factory settings in Computer Setup ................................................................... 82
Updating the BIOS ............................................................................................................. 83
Determining the BIOS version ........................................................................... 83
Downloading a BIOS update ............................................................................. 83
Using MultiBoot .................................................................................................................................. 84
About the boot device order ............................................................................................... 84
Choosing MultiBoot preferences ........................................................................................ 84
Setting a new boot order in Computer Setup .................................................... 85
Dynamically choosing a boot device using the f9 prompt ................................. 85
Setting a MultiBoot Express prompt .................................................................. 86
Entering MultiBoot Express preferences ........................................................... 86
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 86
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 87
13 Support ......................................................................................................................................................... 89
Contacting support ............................................................................................................................. 89
Labels ................................................................................................................................................. 90
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