HP EliteBook 6930p Notebook PC Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the United States and other countries. Java is a US trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation in the United States. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 8 Display ................................................................................................................................. 8 Antennae .............................................................................................................................
Electrostatic discharge damage ........................................................................ 37 Packaging and transporting guidelines ............................................. 38 Workstation guidelines ..................................................................... 38 Equipment guidelines ....................................................................... 39 Unknown user password ...................................................................................................
File menu ........................................................................................................................... 97 Security menu .................................................................................................................... 97 Diagnostics menu .............................................................................................................. 98 System Configuration menu ....................................................................................
Recovering information using Windows Recovery Environment (WinRE) ...... 136 Recovering information using Recovery Manager .......................................... 137 Recovering the entire hard drive using f11 ...................................................................... 137 Recovering information using a Windows Vista operating system DVD (purchased separately) .......................................................................................................................
1 Product description Category Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory Product Name HP EliteBook 6930p Notebook PC √ √ Processors Intel® Core™ 2 Duo processors Chipset ● T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) √ √ ● T9400 2.53-GHz processor, 6-MB L2 cache, 1066-MHz FSB √ √ ● P8600 2.
Category Memory Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory ● 14.1-inch WXGA+ √ √ ● 14.
Category Upgrade bay Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory Serial ATA √ √ Supports Disk Sanitizer √ √ Supports full disk encryption √ √ Supports HP 3D DriveGuard √ √ Supports RAID 0 (striping) and RAID 1 (mirror) √ √ Supports the following drives: √ √ Fixed (removal of 1 screw required) √ √ Customer-accessible √ √ Serial ATA √ √ 12.
Category Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory Modem 56K V.92 1.
Category Keyboard/ pointing devices Power requirements Security Operating system Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory Battery (travel) √ √ RJ-11 (modem) √ √ RJ-45 (Ethernet, includes link and activity lights) √ √ USB (3) √ √ VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) √ √ 1394a √ √ 3-pin HP Sm
Category Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory Windows® Vista® Basic 32 with and without Office Ready √ √ Windows Vista Business 32 with and without Office Ready √ √ Windows Vista Ultimate with Office Ready (in Canada and the United States) √ √ Windows Vista Business with Windows® XP Pro with and without Office Ready √ √ Windows Vista Basic 32 with Office Personal
Category Description Computer models equipped with discrete graphics subsystem memory Computer models equipped with Unified Memory Architecture (UMA) graphics subsystem memory SuSE Linux √ √ Windows Vista Enterprise 32 √ √ Windows Vista Enterprise 64 √ √ Windows XP Pro √ √ Web support: Serviceability Customer service replaceable (CSR) parts: AC adapter √ √ Battery (system) √ √ Expansion memory module √ √ Hard drive √ √ Keyboard √ √ Optical drive √ √ Primary memory module
2 External component identification Top components Display 8 Item Component Function (1) Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment. (2) Internal microphones (2) Record sound. (3) HP Webcam Records video and captures still video. (4) HP Webcam light On: The integrated camera is in use. (5) Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button is pressed.
Antennae Item Component Description (1) WWAN antennae (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWAN). (2) WLAN antennae (3)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). *The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Button, switches, and fingerprint reader Item Component Function (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Item Component Function (7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume. (8) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
Lights Item Component Function (1) Wireless lights (2)* ● On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Blinking rapidly: An AC adapter with a higher power rating should be connected. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging.
Item Component Function (6) Num lock light On: Num lock is on or the embedded numeric keypad is enabled. (7) Volume mute light ● On: Computer sound is on. ● Amber: Computer sound is off. (8) Volume down light Blinking: The volume scroll zone is being used to decrease speaker volume. (9) Volume up light Blinking: The volume scroll zone is being used to increase speaker volume. *The 2 wireless lights display the same information.
Front components Item Component Function (1) Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Broadband Wireless Module, and/ or a Bluetooth device, is on. Amber: All wireless devices are off. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Blinking rapidly: An AC adapter with a higher power rating should be connected. ● Off: The computer is off or in Hibernation.
Rear components Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) External monitor port Connects an external VGA monitor or projector. Right-side components Item Component Function (1) Smart card reader Supports optional smart cards and Java™ cards.
Left-side components Item Component Function (1) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 16 (2) USB ports (2) Connect optional USB devices. (3) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder.
Bottom components Item Component Function (1) Battery bay Holds the battery. (2) Docking connector Connects an optional docking device. (3) Vents (5) Enable airflow to cool internal components. CAUTION: To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.
3 Illustrated parts catalog Serial number location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Computer major components Computer major components 19
Item Description Spare part number (1) 14.
Item (4b) Description Spare part number For use in Latin America 483010-161 For use in the Netherlands 483010-B31 For use in Norway 483010-091 For use in Portugal 483010-131 For use in Russia 483010-251 For use in Saudi Arabia 483010-171 For use in Sweden and Finland 483010-B71 For use in Slovakia 483010-231 For use in South Korea 483010-AD1 For use in Spain 483010-071 For use in Switzerland 483010-BG1 For use in Taiwan 483010-AB1 For use in Turkey 483010-141 For use in the Uni
Item (10) (11) Description Spare part number P8400 2.26-GHz (1066-MHz FSB, 3-MB L2 cache) 483196-001 Primary memory modules (PC2-6400, 667-MHz, DDR2) 4096-MB 483195-001 2048-MB 483194-001 1024-MB 483193-001 Modem modules NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001. See Cable Kit on page 26 for more Cable Kit spare part information.
Item Description Spare part number Broadcom BCM4312 802.11b/g WLAN modules: ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Item (22) (23) (24) (25) Description Spare part number Rubber Kit (not illustrated, includes base enclosure rubber feet and rubber screw covers) 482968-001 Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001 DVD-ROM Drive 483191-001 Upgrade bay device cradle 502332-001 Hard drives (include bracket) 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001
Plastics Kit Item Description Spare part number Plastics Kit: 487429-001 (1) Hard drive bay cover (includes 2 captive screws, secured by C-clips) (2) Memory module compartment cover (includes one captive screw, secured by a C-clip) (3) ExpressCard slot bezel (4) WWAN module compartment cover (includes one captive screw, secured by a C-clip) (5) Bluetooth module compartment cover (includes one captive screw, secured by a C-clip) Plastics Kit 25
Cable Kit Item 26 Description Spare part number Cable Kit: 487432-001 (1) Modem module cable (includes RJ-11 connector) (2) Bluetooth module cable Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Hard drives (include bracket) (2) (3) Spare part number 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001 120-GB, 7200-rpm 483184-001 120-GB, 5400-rpm 483183-001 Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001 DVD-ROM Drive 483191-001 Upgrade bay device cradle 502332-001 80-GB solid-state drive 4863
Miscellaneous parts Description Spare part number AC adapters 90-W HP Smart AC adapter for use in all countries and regions except India 463955-001 90-W HP Smart AC adapter for use only in India 463956-001 Power cords: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 For use in Iceland 490371-BB1 For use in India 490371-D61 For use in Italy 490371-061 For use in Japan 490371-291 For use in the People's Republic of China 490371-AA1 For use in
Sequential part number listing Spare part number Description 456946-001 Travel battery 459263-001 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 459263-002 Broadcom BCM4312 802.
30 Spare part number Description 482964-001 Power button board (includes cable) 482966-001 Display Cable Kit (includes display panel cable) 482967-001 Display Hinge Kit (includes left and right hinges) 482968-001 Rubber Kit (includes base enclosure rubber feet, rubber screw covers, and display bezel rubber screw covers) 482969-001 Wireless Antenna Kit (includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables) 483010-001 Keyboard for use in the United States (i
Spare part number Description 483010-281 Keyboard for use in Thailand (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-291 Keyboard for use in Japan (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-A41 Keyboard for use in Belgium (includes keyboard cable, keyboard shield, pointing stick, and pointing stick cable) 483010-AB1 Keyboard for use in Taiwan (includes keyboard cable, keyboard shield, pointing stick, and p
32 Spare part number Description 483195-001 4096-MB memory module (PC2-6400, 667-MHz, DDR2) 483196-001 Intel Core 2 Duo 2.26-GHz processor (1066-MHz FSB, 3-MB L2 cache, includes replacement thermal material) 483197-001 Intel Core 2 Duo 2.40-GHz processor (1066-MHz FSB, 3-MB L2 cache, includes replacement thermal material) 483198-001 Intel Core 2 Duo 2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache, includes replacement thermal material) 483199-001 Intel Core 2 Duo 2.
Spare part number Description Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Net
34 Spare part number Description 500325-001 Logo Kit 502322-0001 Upgrade bay device cradle Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password: NOTE: These steps also clear CMOS. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 72 screws, in 12 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 482968-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 6-cell, 55-Wh Li-ion battery 482962-001 4-cell, 37-Wh Li-ion battery 482961-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
SIM NOTE: This section applies only to computer models with WWAN capability. If there is a SIM inserted in the SIM slot, it should be removed before disassembling the computer. Be sure the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Display inverter Description Spare part number Display inverter 487431-001 Before removing the display inverter, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
6. Release the bottom edge of the display bezel (3) from the display assembly. 7. Release the zero insertion force (ZIF) connector (1) to which the keyboard light cable is attached, and disconnect the keyboard light cable from the display inverter. 8. Remove the two Phillips PM2.5×4.0 screws (2) that secure the display inverter to the display enclosure. 9. Release the display inverter (3) from the display enclosure as far as the display panel cable and backlight cable allow. 10.
Bluetooth module NOTE: The Bluetooth® module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. See Bluetooth module cable on page 87 for removal procedures for the Bluetooth module cable. Description Spare part number Bluetooth module 483113-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer.
4. Disconnect the Bluetooth module cable (2) from the Bluetooth module. 5. Remove the Bluetooth module. Reverse this procedure to install the Bluetooth module.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 250-GB, 5400-rpm 483187-001 160-GB, 7200-rpm 483186-001 160-GB, 5400-rpm 483185-001 120-GB, 7200-rpm 483184-001 120-GB, 5400-rpm 483183-001 Before removing the hard drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
5. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) to the right to disconnect it from the system board. 6. Remove the hard drive (4) from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard drive bracket screws (1) from each side of the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 483190-001 DVD/CD-RW Combo Drive 483189-001 DVD-ROM Drive 483191-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
7. Remove the optical drive bracket (2). Reverse this procedure to reassemble and install an optical drive. Upgrade bay device Description Spare part number Upgrade bay device cradle 502322-001 Before removing the upgrade bay device, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the upgrade bay device (4) from the computer. 6. If it is necessary to remove the hard drive from the upgrade bay cradle, position the upgrade bay cradle with the front bezel toward you. 7. Loosen the Phillips PM2.5×10.0 captive screw (1) that secures the hard drive to the upgrade bay cradle. 8. Grasp the Mylar tab (2) on the hard drive and slide the hard drive (3) forward to disconnect it from the upgrade bay cradle. 9. Remove the hard drive (4) from the upgrade bay cradle.
Expansion memory module Description Spare part number 4096-MB memory module (PC2-6400, 667-MHz, DDR2) 483195-001 2048-MB memory module (PC2-6400, 667-MHz, DDR2) 483194-001 1024-MB memory module (PC2-6400, 667-MHz, DDR2) 483193-001 Before removing the expansion memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
5. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the expansion memory module. WWAN module Description Spare part number HP un2400 Mobile Broadband WWAN module 483377-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer.
2. Lift the left side of the cover (2), swing it up and to the right, and remove the cover. The WWAN module compartment cover is included in the Plastics Kit, spare part 487429-001. 3. Disconnect the WWAN antenna cables (1) from the terminals on the WWAN module. NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN antenna cable is connected to the WWAN module “Aux” terminal. 4. Remove the two Phillips PM2.5×4.
Keyboard NOTE: All keyboard spare part kits include a keyboard cable, keyboard shield, pointing stick, and pointing stick cable.
58 2. Loosen the three Phillips PM2.5×9.0 captive screws that secure the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Slide the four keyboard retention tabs (1) toward you. The tabs are located between the esc and f1 keys, between the f4 and f5 keys, between the f8 and f9 keys, and between the f12 and scroll keys. 6.
8. Release the ZIF connector (3) to which the keyboard cable is attached, and disconnect the keyboard cable (4) from the system board. 9. Remove the keyboard. Reverse this procedure to install the keyboard.
2. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot. Reverse this procedure to install the primary memory module.
Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001. Description Spare part number For use in all countries and regions except Australia and New Zealand 461750-001 Modem module for use only in Australia and New Zealand 461750-011 Before removing the modem module, follow these steps: 1. Shut down the computer.
WLAN module Description Spare part number Intel Wi-Fi Link 5300 802.11a/b/g/n WLAN module for use in all countries and regions 480986-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions 480985-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and regions 482957-001 Broadcom 4322 802.11a/b/g/n WLAN modules: ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S.
Description Spare part number Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St.
Reverse this procedure to install the WLAN module.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 482963-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Switch cover Description Spare part number Switch cover (includes capacitative board and cable) 486307-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Lift the right side of the keyboard shield (1) until it rests at an angle, and then remove the shield (2) by lifting it straight up. NOTE: The keyboard shield is included with the keyboard spare part kit. 6. Release the ZIF connector (1) to which the power button board cable is attached, and disconnect the power button board cable from the system board. 7. Release the ZIF connector (2) to which the LED board cable is attached, and disconnect the LED board cable from the system board. 8.
Power button board Description Spare part number Power button board (includes cable) 482964-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Fan Description Spare part number Fan 487436-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer. Heat sink NOTE: The heat sink spare part kits include replacement thermal material. Description Spare part number For use only with computer models with discrete graphics subsystem memory 483011-001 For use only with computer models with UMA graphics subsystem memory 483012-001 Before removing the heat sink, follow these steps: 1.
2. Remove the Phillips PM2.5×4.0 screw (2) that secures the heat sink to the system board. 3. Lift the right side of the heat sink (1) until it rests at angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. 4. Release the heat sink (2) by sliding it to the right until it clears the left side of the top cover.
5. Remove the heat sink (3) by sliding it up and forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the section of the heat sink (1) that services it. Thermal pads are used on the Northbridge chip (2) and the section of the heat sink (2) that services it, and on the graphics subsystem chip (3) and the section of the heat sink (3) that services it.
6. Following the 1, 2, 3, 4, sequence stamped into the heat sink, loosen the four Phillips PM2.5×11.0 screws (1) that secure the heat sink to the system board. 7. Lift the right side of the heat sink (1) until it rests at an angle. NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach it. 8.
9. Remove the heat sink (3) by sliding it up and forward. NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the section of the heat sink (1) that services it. Thermal pads are used on the Northbridge chip (2) and the section of the heat sink (2) that services it.
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core 2 Duo 2.80-GHz processor (1066-MHz FSB, 6-MB L2 cache) 483199-001 Intel Core 2 Duo 2.53-GHz processor (1066-MHz FSB, 6-MB L2 cache) 483198-001 Intel Core 2 Duo 2.40-GHz processor (1066-MHz FSB, 3-MB L2 cache) 483197-001 Intel Core 2 Duo 2.26-GHz processor (1066-MHz FSB, 3-MB L2 cache) 483196-001 Before removing the processor, follow these steps: 1. Shut down the computer.
2. Lift the processor (2) straight up and remove it. NOTE: When you install the processor, the gold triangle (3) on the processor must be aligned with the triangle (4) embossed on the processor slot. Reverse this procedure to install the processor.
Display assembly Description Spare part number 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models equipped with a webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones) 487433-001 14.1-inch, WXGA AntiGlare LED display assembly for use on computer models not equipped with a webcam (includes three WLAN antenna cables, two WWAN antenna cables, and two microphones) 483202-001 14.
2. Remove the following: (1) Two round rubber screw covers. Screw covers are available in the Rubber Kit, spare part number 482966-001. (2) Two wedge-shaped rubber screw covers. Screw covers are available in the Rubber Kit, spare part number 482966-001. (3) Four Torx T8M2.5×7.0 screws that secure the display assembly to the computer. 78 3. Turn the computer right-side up, with the front toward you. 4. Open the computer as far as possible. 5.
9. Remove the wireless antenna cables (2) from the clips and routing channels built into the top cover. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 10. Remove the two T8M2.5×7.0 screws (1) that secure the display assembly to the computer. 11. Remove the display assembly (2) by lifting it straight up.
12. If it is necessary to replace the display bezel or display hinges, remove the four rubber screw covers (1) and the four Phillips PM2.5×7.0 screws (2) that secure the display bezel to the display assembly. The rubber screw covers are available in the Rubber Kit, spare part number 482966-001. NOTE: See Display inverter on page 45 for procedures on removing the display inverter. 13.
16. Remove the display hinges (2). The left and right display hinges are included in the Display Hinge Kit, spare part number 482967-001. Reverse this procedure to reassemble and install the display assembly.
Top cover Description Spare part number Top cover (includes TouchPad buttons) 486303-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
2. Remove the following: (1) Two round rubber screw covers on the front edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001. (2) Two cup-shaped rubber screw covers on the right edge of the base enclosure. Rubber screw covers are available in the Rubber Kit, spare part number 482968-001. (3) Seven Torx8 T8M2.5×7.0 screws. (4) One Phillips PM2.0×5.0 screw. 3. Turn the computer right-side up, with the front toward you. 4.
8. Remove the top cover (2) by lifting it straight up. Reverse this procedure to install the top cover. TouchPad Description Spare part number TouchPad (includes cable and TouchPad button board and cable) 486306-001 Before removing the TouchPad, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the TouchPad bracket (3) by lifting it straight up. 5. Release the ZIF connector (1) to which the TouchPad button board cable is attached, and disconnect the TouchPad button board cable from the TouchPad board. 6. Remove the TouchPad board (2) by lifting it straight up. Reverse this procedure to install the TouchPad.
Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 486309-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Bluetooth module cable NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 487432-001. Before removing the Bluetooth module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Speaker Description Spare part number Speaker 486308-001 Before removing the speaker, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4.
Reverse this procedure to install the speaker. Audio/ExpressCard assembly Description Spare part number Audio/ExpressCard assembly (includes ExpressCard slot, cable, headphone and microphone connectors, and SD card reader slot) 482959-001 Before removing the audio/ExpressCard assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
3. Remove the audio/ExpressCard assembly (3) by sliding it up and to the right. Reverse this procedure to install the audio/ExpressCard assembly. Modem module cable NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 487432-001. The modem module cable includes an RJ-11 connector. Before removing the modem module cable, follow these steps: 1. Shut down the computer.
2. Remove the RJ-11 connector (2) from the clip built into the base enclosure. Reverse this procedure to install the modem module cable.
System board NOTE: All system board spare part kits include replacement thermal material.
● WLAN module (see WLAN module on page 62) ● RTC battery (see RTC battery on page 65) ● Fan (see Fan on page 69) ● Heat sink (see Heat sink on page 70) ● Processor (see Processor on page 75) Remove the system board: 1. Disconnect the modem module cable (1) from the system board. 2. Remove the three Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure. NOTE: Computer models equipped with UMA graphics subsystem memory will have a fourth Phillips PM2.5×4.
Reverse the preceding procedure to install the system board.
5 Computer Setup This user guide describes features that are common to most models. Some features may not be available on your computer. Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. ● To select a menu or a menu item, use the keyboard arrow keys and then press enter, or use a pointing device to click the item. ● To scroll up and down, click the plus sign (+) or the minus sign (-) in the upper-right corner of the screen.
NOTE: Your password settings and security settings are not changed when you restore the factory settings. Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the computer and the batteries in the system.
Select To do this DriveLock Passwords ● Enable/disable DriveLock on any computer hard drive (enabled by default). ● Change a DriveLock user password or master password. NOTE: DriveLock settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer. Automatic DriveLock Enable/disable Automatic DriveLock support. Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive.
System Configuration menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (disabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default).
Select Built-In Device Options Port Options (all are enabled by default) To do this ● Enable/disable Virtualization Technology (select models only; enabled by default). ● Enable/disable TXT (Intel® Trusted Execution Technology) (select models only; enabled by default). ● Enable/disable Dual Core CPU (select models only; enabled by default). ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default).
6 Specifications Computer specifications Metric U.S. Depth 24.30 cm 9.57 in Width 33.10 cm 13.03 in Height (front to rear) 3.13 to 3.41 cm 1.23 to 1.34 in Weight (computer equipped with an optical drive, WXGA display assembly, 1 memory module, WLAN module, and 6-cell battery) 2.40 kg 5.29 lbs Weight (computer equipped with the optical drive weight saver, WXGA display assembly, 1 memory module, WLAN module, and 4cell battery) 2.10 kg 4.63 lbs Dimensions Input power Operating voltage 19.
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 14.1-inch, WXGA display specifications Metric U.S. Height 27.94 cm 11.0 in Width 20.83 cm 8.2 in Diagonal 35.56 cm 14.1 in Number of colors Up to 16.
Hard drive specifications 250-GB* 160-GB* 120-GB* Height 9.5 mm 9.5 mm 9.
DVD±RW and CD-RW Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/s
DVD/CD-RW Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW Access time CD DVD Random < 110 ms < 130 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM 3,600 KB/sec 8X DVD 3,600 KB/sec 24X CD-R 3,600 KB/sec 24X CD
DVD-ROM Drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CDRW, Photo CD (single and multisession), CD-Bridge Access time CD DVD Random < 100 ms < 125 ms Cache buffer 512 KB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate) DVD (8X) 10,800 KB/s (1,352
System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for ExpressCard DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5.
System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft® Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855 GM/GME
System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Rese
System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF System
7 Screw listing This section provides specification and reference information for the screws and screw locks used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 486305-001.
Phillips PM2.0×5.0 captive screw Color Quantity Length Thread Head diameter Black 5 5.0 mm 2.0 mm 5.
Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Black 2 11.0 mm 2.5 mm 5.
Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.
Phillips 2.5×9.0 captive screw Color Quantity Length Thread Head diameter Black 4 9.0 mm 2.5 mm 5.
Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Silver 2 3.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Phillips PM2.0×3.
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 5 4.0 mm 2.5 mm 5.
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 19 4.0 mm 2.5 mm 5.0 mm Where used: 2 screws that secure the WWAN module to the system board Where used: (1) Two screws that secure the modem module to the system board Phillips PM2.5×4.
(2) Two screws that secure the WLAN module to the system board Where used: One screw that secures the power button board to the switch cover Where used: 2 screws that secure the display inverter to the display enclosure Where used: 4 screws that secure the TouchPad bracket to the top cover 120 Chapter 7 Screw listing
Where used: 2 screws that secure the audio/ExpressCard assembly to the top cover Where used: (1) Three screws that secure the system board to the base enclosure on all computer models (2) One screw that secures the system board to the base enclosure on computer models equipped with UMA graphics subsystem memory Phillips PM2.0×3.0 broad-head screw Phillips PM2.0×3.
Color Quantity Length Thread Head diameter Black 2 3.0 mm 2.0 mm 6.
Torx8 T8M2.5×7.0 screw Color Quantity Length Thread Head diameter Black 17 7.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the switch cover to the computer Where used: 4 screws that secure the display assembly to the computer Torx8 T8M2.5×7.
Where used: 2 screws that secure the display assembly to the computer Where used: 7 screws that secure the top cover to the base enclosure Where used: One screw that secures the speaker to the base enclosure 124 Chapter 7 Screw listing
Phillips PM2.5×7.0 screw Color Quantity Length Thread Head diameter Black 7 7.0 mm 2.5 mm 5.0 mm Where used: One screw that secures the fan to the base enclosure Where used: 4 screws that secure the display bezel to the display enclosure Phillips PM2.5×7.
Where used: 2 screws that secure the hinges to the display enclosure 126 Chapter 7 Screw listing
Phillips PM2.5×11.0 captive screw Color Quantity Length Thread Head diameter Silver 4 11.0 mm 2.5 mm 5.0 mm Where used: 4 captive screws that secure the heat sink to the system board (screws are secured by C-clips) Phillips PM2.5×11.
Phillips PM2.0×5.0 screw Color Quantity Length Thread Head diameter Black 1 5.0 mm 2.0 mm 5.
8 Backup and recovery in Windows Vista This chapter describes features that are common to most models. Some features may not be available on your computer. Overview To protect your information, the computer provides tools to back up individual files and folders or your entire hard drive. In case of system instability or failure, you can use the backup files to restore the contents of your computer. When creating backups, HP recommends the following sequence: 1.
Creating recovery discs After setting up the computer, create a set of recovery discs for the initial backup of the entire hard drive. NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure. Note the following tips for creating recovery discs: ● Connect the computer to AC power during the process.
Backing up your information After you create the recovery discs for the initial backup of the entire hard drive, you should schedule automatic backups of your files. You should also back up your files before you modify the hardware or software. Several types of backup are available in the Backup and Restore Center: ● Individual files or folders ● Restore points ● Entire hard drive Backup tips ● Connect the computer to AC power during the backup process.
Backing up individual files or folders When you perform a backup of the entire hard drive, you are saving the full factory image, including the Windows operating system, software programs, all personal files and folders, and configuration settings. You can back up a copy of the entire hard drive to either of the following locations: ● Optional external hard drive ● Optical discs (CDs or DVDs) NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored.
Creating system restore points In addition to the manual backup-and-recovery tools, you can use Windows System Recovery to automatically back up and restore your information. This feature automatically creates restore points just before a significant change is made to your system, such as the installation of a program or driver. You can also set manual restore points. NOTE: The first system restore point is a snapshot of the entire image that is automatically created the first time you perform a backup.
Performing a recovery In case of hard drive failure or system instability, the computer provides tools to recover your files. You can recover your information using the following methods: NOTE: Have your backup files available. Some of these methods will prompt you for your backup files stored on recovery discs or on a drive.
Restoring the computer to a previous state Your computer automatically creates restore points daily (depending on your computer activity) and when you make a major change to the computer, such as adding software or a new driver. If you decide to reverse changes made to the computer, you can revert back to a previous restore point. NOTE: If you don't like the state of your computer after you restore it, you can also undo the restoration. To access a restore point: 1.
Recovering information using Windows Recovery Environment (WinRE) Windows Recovery Environment (WinRE) can perform a recovery from either an optional external hard drive where you have backed up your information or from recovery discs that you previously created. CAUTION: Using Windows Recovery Environment (WinRE) will completely erase hard drive contents and reformat the hard drive. All files you have created and any software installed on the computer will be permanently removed.
Recovering information using Recovery Manager If other methods do not work, you can recover your hard drive (in its factory state) as a last resort: CAUTION: Using Recovery Manager will completely erase hard drive contents and reformat the hard drive. All files you have created and any software installed on the computer will be permanently removed. Recovery Manager reinstalls the operating system and HP programs and drivers that were installed at the factory.
Recovering information using a Windows Vista operating system DVD (purchased separately) You can purchase a Windows Vista® operating system DVD to reboot the computer and repair the operating system. During the restore process, you will be prompted for your entire drive backup files. Make sure that your most recent backup of the hard drive (stored on recovery discs or on an external drive) is easily accessible. To order a Windows Vista operating system DVD, go to http://www.hp.
9 Backup and recovery in Windows XP This chapter describes features that are common to most models. Some features may not be available on your computer. Backing up your information NOTE: You can recover only the files that you have previously backed up. HP recommends that you use the Windows backup utility to create a hard drive backup as soon as you set up your computer.
Backup suggestions ● Connect the computer to external power before performing backup and recovery procedures. ● Create system recovery points. ● Store personal files in the My Documents folder and back up these folders periodically. ● Back up templates stored in their associated programs. ● Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot of your settings. The screen shot can be a time saver if you have to reset your preferences.
Backing up all files and folders When you back up all files and folders, you are saving all personal files and folders, all system files, and configuration settings at one time. NOTE: When you back up all files and folders, this does not include the operating system or programs. NOTE: This process may take over an hour, depending on your computer speed and the amount of data being stored. NOTE: drive.
Scheduling backups You can schedule backups for the entire system, for recovery points, or for specific files and folders. Backups can be scheduled at specific intervals (daily, weekly, or monthly) or at specific events, such as at system restart or when you log on. To schedule backups: 1. Select Start > All Programs > Accessories > System Tools > Schedule Tasks. The Schedule Tasks window opens. 2. Double-click Add Scheduled Task, and then click Next. 3.
10 Connector pin assignments 1394 Pin Assignment 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ 1394 143
Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 144 Chapter 10 Connector pin assignments
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 145
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 146 Chapter 10 Connector pin assignments
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 147
11 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
12 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port location 16 pin assignments 143 A AC adapter, spare part numbers 28, 29 accessory battery connector 17 AHCI (Advanced Host Controller Interface) 99 ambient light sensor 8 antenna components 9 disconnecting 56, 63 locations 9 spare part number 20, 30 audio, product description 3 audio-in jack location 16 pin assignments 144 audio-out jack location 16 pin assignments 144 audio/ExpressCard assembly removal 89 spare part number 23, 29, 89 B backing up 132 backup changes to your
restoring factory settings 96 Security menu 97 System Configuration menu 99 using 95 computer specifications 101 connectors accessory battery 17 docking 17 service considerations 36 creating recovery points 141 D device configurations 99 Diagnostics menu 98 Disk Sanitizer 98 diskette drive, precautions 36 display assembly removal 77 spare part numbers 20, 32, 33, 77 display bezel removal 80 spare part numbers 20, 33, 80 Display Cable Kit, spare part number 20, 30 display component recycling 150 display comp
J jacks audio-in 16 audio-out 16 headphone 16 microphone 16 modem 15 network 15 RJ-11 15 RJ-45 15 K key components 11 keyboard product description 5 removal 57 spare part numbers 20, 30, 57 keyboard light 8 keyboard light button 8 keyboard shield removal 67 keypad keys 11 keys esc 11 fn 11 function 11 keypad 11 Windows applications 11 Windows logo 11 L LAN Power Save 99 language, changing in Computer Setup 99 left-side components 16 legacy support, USB 95, 99 light components 12 lights battery 12, 14 caps l
power button board removal 68 spare part number 20, 30, 68 power connector 15 power cord set requirements 148 spare part numbers 28, 33 power light 12, 14 power requirements, product description 5 presentation button 10 processor product description 1 removal 75 spare part numbers 21, 32, 75 product description audio 3 chipset 1 Ethernet 4 external media cards 4 graphics 1 hard drives 2 keyboard 5 memory module 2 modem module 4 operating system 5 optical drives 3 panels 1 pointing devices 5 ports 4 power re
system information 97 system memory map 111 system points 135 system recovery points 141 T thermal material, replacement 72, 74 tools required 35 top components 8 top cover removal 82 spare part number 23, 32, 82 TouchPad location 13 spare part number 23, 32 TouchPad board removal 84 spare part number 84 TouchPad bracket, removal 85 TouchPad button 13 TouchPad button board removal 84 spare part number 84 TouchPad scroll zone 13 transporting guidelines 38 travel battery, spare part number 28, 29 TXT (Intel T
