HP Notebook User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 4 Top ....................
Connecting a modem cable .............................................................................. 22 Connecting a country- or region-specific modem cable adapter ....................... 23 Connecting to a local area network (LAN) (select models only) ........................................ 23 4 Keyboard and pointing devices ................................................................................................................... 25 Using the keyboard .........................................
Using power management ................................................................................................. 38 Viewing the current power management settings ............................................. 38 Changing the current power management settings .......................................... 38 Using battery power ........................................................................................................................... 38 Displaying the remaining battery charge .............
Removing a digital card ..................................................................................................... 51 Using ExpressCards (select models only) .......................................................................................... 52 Configuring an ExpressCard .............................................................................................. 53 Inserting an ExpressCard ..................................................................................................
Backing up your information ............................................................................................................... 71 Performing a system recovery ............................................................................................................ 72 USB Recovery option (select models only) ........................................................................................ 73 Remove everything and reinstall SLED ..........................................................
Labels ................................................................................................................................................. 88 Appendix B Cleaning your computer ............................................................................................................. 89 Cleaning products .............................................................................................................................. 89 Cleaning procedures .........................................
1 Welcome After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Networking on page 18. ● Get to know your computer—Learn about your computer features. See Getting to know your computer on page 4 and Keyboard and pointing devices on page 25 for additional information. ● Find installed software—Access a list of the software preinstalled on the computer.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● Setting up the computer ● Identifying computer components Linux Help ● Computer software To access the Linux Help, select Computer > Help.
Resources For information about Limited Warranty* Warranty information To access the warranty: Double-click the HP Documents icon located on the desktop. – or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
2 Getting to know your computer Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component 4 Description (1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button (select models only) Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on and off.
Component Description (6) Right pointing stick button (select models only) Functions like the right button on an external mouse. (7) Right TouchPad button Functions like the right button on an external mouse.
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation. (2) Num lock light On: Num lock is on. (3) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on.
Buttons and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Suspend. ● When the computer is in the Suspend state, press the button briefly to exit Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component (3) 8 Description Web browser button ● When the computer is on, press the button to open the default Web browser. ● When the computer is off, in the Suspend state, or in Hibernation, the button does not perform any action or function. (4) Volume mute button Mutes and restores speaker sound. (5) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. (3) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad.
Front NOTE: Your computer may look slightly different from the illustration in this section. Component (1) (2) (3) (4) (5) Description Wireless light Power light AC adapter/battery light Hard drive light Vents (3) ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Suspend state.
Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (4) HP ExpressCard slot or smart card reader (depending on configuration) Supports optional ExpressCards or smart cards. (2) Media Card Reader Supports the following digital card formats: (3) Audio-out (headphone) jack/Audio-in (microphone) jack ● MultiMediaCard ● Secure Digital (SD) Memory Card Connects optional powered stereo speakers, headphones, earbuds, a headset, or television audio.
Component Description (7) Docking connector Connects an optional docking device. (8) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Left NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Power connector Connects an AC adapter (2) RJ-45 (network) jack Connects a network cable. (3) RJ-11 (modem) jack (select models only) Connects a modem cable. (4) Optical drive Reads and writes (select models only) to an optical disc. (5) Optical drive light ● On: The optical drive is being accessed. ● Off: The optical drive is idle.
Rear NOTE: Your computer may look slightly different from the illustration in this section. Component 14 Description (1) External monitor port Connects an external VGA monitor or projector. (2) USB 2.0 port Connects an optional USB device. (3) USB 3.0 port Connects an optional USB device.
Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphones (2) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs. (5) Keyboard light Illuminates the keyboard, especially in low-light conditions.
Bottom Component (1) Description Service cover Contains the hard drive, the wireless LAN module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support.
Component (5) Description Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (6) Speaker Produces sound.
3 Networking Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. See Connecting to an existing WLAN on page 20 or Setting up a new WLAN on page 20. ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, see Connecting to a wired network on page 22.
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password. Connecting to an existing WLAN 1. Be sure that the WLAN device is on.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are synchronized. To synchronize your computer and wireless router, turn your computer and wireless router off and then back on. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter. To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1.
To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2) or a router (not illustrated). WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack.
4 Keyboard and pointing devices Using the keyboard Identifying the hot keys NOTE: Your computer may look slightly different from the illustration in this section. A hot key is a combination of the fn key (1) and one of the function keys (2). To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the hot key combination. Hot key combination fn+f3 Description Initiates Suspend, which saves your information in system memory.
Hot key combination fn+f4 Description Switches the screen image among display devices connected to the system. For example, if a monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor. Most external monitors receive video information from the computer using the external VGA video standard.
(1) Component Description fn key Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. (3) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view information about each gesture: 1. Select Computer > More Applications. 2. In the left pane, click System, and then click the TouchPad icon 3. On the Device Settings tab, click the device, and then click Settings. 4. Click the gesture to view information about its features.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion. NOTE: Scrolling speed is controlled by finger speed. Pinching/zooming Pinching and zooming allow you to zoom out or in on images or text. 30 ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart.
Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object and then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. It may not be functional for all apps.
5 Multimedia Your computer includes the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs.
NOTE: Volume can also be controlled through the operating system and some programs. NOTE: See Getting to know your computer on page 4 and Keyboard and pointing devices on page 25 for information on what type of volume controls your computer has. Checking your audio functions To check the system sound on your computer, follow these steps: 1. Select Computer > Control Center. 2. In the left pane, click Hardware, and then click Sound in the right pane. 3.
VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. ▲ To connect a VGA display device, connect the device cable to the external monitor port. Press fn+f4 to switch the image between the display devices connected to the computer. NOTE: Pressing fn+f4 allows you to switch between settings.
If your external monitor is not detected after pressing fn+f4, and you have an AMD graphics card, follow these steps: 1. Select Computer > More Applications > System > ATI Catalyst Control Center (as Superuser). 2. Enter your root password. 3. Select Display Manager from the right pane. 4. Click the Detect connected displays button. 5. Your display settings can be modified by clicking your monitor in the dialog box, and then selecting the Display properties tab or Multi-Display tab. 6.
6 Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Suspend or Hibernation while reading from or writing to a disc or an external media card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Suspend state or in Hibernation.
Using the Power icon The Power icon is located in the notification area, at the far right of the taskbar. The Power icon allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge, click the Power icon, and then click Information. ● To access Power Management Preferences, click the Power icon, and then click Preferences.
Displaying the remaining battery charge ▲ Move the pointer over the Power icon in the notification area, at the far right of the taskbar. Inserting or removing the battery To insert the battery: ▲ Insert the battery into the battery bay until it is seated (1). The battery release latch on the left automatically holds the battery in position (2). Slide the latch to lock the battery into place.
Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Maximizing battery life To maximize battery life: 1. Select Computer > Control Center. 2. In the left pane, click System, and then click Power Management in the right pane. 3. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect the computer to external power using one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety, and Environmental Notices for battery disposal information.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is functioning properly.
7 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. See the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: ● Before you move a computer that is connected to an external hard drive, initiate Suspend and allow the screen to clear, or properly disconnect the external hard drive.
Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Suspend, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. Removing the hard drive To remove a hard drive: 1.
Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select Audio & Video in the left pane. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray-load 1. Turn on the computer. 2. Press the eject button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4.
When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 3. Close the disc tray and place the disc in a protective case.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. 50 Close the disc tray and place the disc in a protective case.
8 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital cameras and PDAs as well as with other computers. To determine which digital card formats that are supported on your computer, see Getting to know your computer on page 4.
To remove a digital card: 1. Open File Browser by selecting Computer > Nautilus. 2. In the Places list in the left pane of File Browser, click the Eject icon next to the name of the digital card. NOTE: You are prompted that it is safe to remove the hardware device. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the slot.
Configuring an ExpressCard Install only the software required for the card. If you are instructed by the ExpressCard manufacturer to install device drivers: ● Install only the device drivers for your operating system. ● Do not install additional software, such as card services, socket services, or enablers, that are supplied by the ExpressCard manufacturer.
Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use. ExpressCard is a network device, shut down the ExpressCard before removing it from your computer. NOTE: The following illustration may look slightly different than your device.
Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. Save your information and close all programs associated with the ExpressCard. To remove an ExpressCard: 1. Open File Browser by selecting Computer > Nautilus. 2. In the Places list in the left pane of File Browser, click the Eject icon next to the name of the ExpressCard. You are prompted that it is safe to remove the hardware device.
Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card ▲ Grasp the edge of the smart card, and then pull it out of the smart card reader.
Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. NOTE: ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB storage device, you may see a message in the notification area to let you know that the device is recognized by the system. Removing a USB device CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect the device. ▲ To connect an eSATA device to the computer, connect the eSATA cable for the device to the eSATA port. NOTE: When you connect an eSATA device, you may see a message in the notification area to let you know that the device is recognized by the system.
CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2. If you are connecting a powered device, plug the device power cord into a grounded AC outlet. 3. Turn on the device. To disconnect an unpowered external device, turn off the device, and then disconnect it from the computer.
Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. NOTE: 60 The following image may look different from your computer or docking device.
9 Memory modules The computer has one memory module compartment. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
b. Grasp the edge of the memory module (2), rotate to a 45 degree angle, and then gently pull the memory module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it in an electrostatic-safe container. 6. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. 7. Replace the service door (see Removing or replacing the service door on page 46). 8. Insert the battery (see Inserting or removing the battery on page 39). 9. Connect AC power and external devices to the computer. 10. Turn on the computer.
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks. The way you use your computer will determine which security features you need to use. The operating system offers certain security features.
Use the following tips for creating and saving passwords: ● When creating passwords, follow requirements set by the program. ● Write down your passwords and store them in a secure place away from the computer. ● Do not store passwords in a file on the computer. The following tables list commonly used passwords and describe their functions. Setting passwords in the operating system Operating system passwords Function Root password Protects access to an operating system root-level account.
Managing a BIOS administrator password To set, change, or delete this password, follow these steps: 1. Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator password, and then press enter. 3.
Managing a DriveLock password To set, change, or delete a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press follow the on-screen instructions. 4.
There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Network based firewalls are installed between the computers on the network and the connection to the Internet. Network based firewalls can be dedicated devices or devices such as routers or switches with firewall capability.
3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. 4. Remove the key and keep it in a safe place. Using the fingerprint reader (select models only) An integrated fingerprint reader is available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.
Enrolling your fingerprint If you did not enroll your fingerprint when you set up your fingerprint user account, you can open the user management utility to modify your fingerprint settings. To open the user management utility and enroll your fingerprint: 1. Select Computer > YaST. 2. Enter your root password, and then click Continue. 3. In the left pane, click Security and Users, and then click User and Group Management in the right pane. 4.
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your computer includes tools provided by HP to help you safeguard your information and retrieve it if ever needed. Creating backups 1. Create restore media immediately after you set up the computer. For more information, see Performing a system recovery on page 72. 2.
To restore backup files: 1. Select Computer > More Applications > Tools > Backup Manager Restore. 2. Click Backup Source, and then select the location of the backup files. 3. Click Restore Destination, and then select the destination to restore the files. 4. To restore all files from the selected location, click Restore all files. To restore select files only, click Restore selected files, click Select Files and then select the files to be restored. 5.
USB Recovery option (select models only) The USB Recovery Disk On Key (flash drive) option allows you to create a backup image of the SLED operating system installed on select HP Business Notebooks. This Disk On Key may be used to restore the system to the original factory state when the F11 recovery option is not available. This process should be done on first obtaining the computer.
7. Once the USB Recovery Disk On Key has booted, a dialog box will prompt, “Do you want to start the System-Restore?” If data on the computer has not been backed up, use the tab key and select No. The system will reboot. Back up the system data and repeat the previous steps. If no data should be saved from the computer, use the tab key to select Yes. Press enter to begin the recovery process. 8. After the files are copied to the system, follow the on-screen instructions.
12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer.
13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
● Changing the boot order also changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ● The computer will boot from a NIC device only if the device has been enabled in the Built-In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup.
Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: 1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f9. 3. Use a pointing device or the arrow keys to select a boot device, and then press enter. Your changes go into effect immediately.
A Troubleshooting and support Troubleshooting The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you press the power button, the following suggestions may help you determine why the computer does not start up: ● If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power.
The computer is on but is not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery.
● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. The optical disc tray does not open for removal of a CD or DVD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2.
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact support.
B Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. NOTE: debris. When cleaning the cover of the computer, use a circular motion to aid in removing dirt and Cleaning the TouchPad and keyboard CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components.
C Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A action keys volume 32 airport security devices 45 audio features 32 audio functions, checking 33 audio-in (microphone) jack, identifying 11 audio-out (headphone) jack, identifying 11 B backup 71 battery charging 40 conserving power 42 disposing 43 life 41 low battery levels 41 power 38 storing 42 temperature 42 battery bay 16, 88 battery light 10 battery release latch 16 battery, replacing 39 BIOS determining version 77 downloading an update 77 updating 76 BIOS administrator password creating 66 en
removing 55 removing insert 54 ExpressCard slot 11 external devices 58 external drive 59 external monitor port 14, 34 F fingerprint reader 69 fingerprint reader, identifying firewall 21 fn key, identifying 9, 25 function keys, identifying 9 J jacks 13 audio-in (microphone) 11 audio-out (headphone) 11 RJ-11 (modem) 13 Java Card defined 55 inserting 56 removing 56 8 H hard drive external 59 removing 47 hard drive light 10 headphone (audio-out) jack 11 Hibernation exiting 37 initiated during critical battery
P passwords set in Computer Setup 65 set in operating system 65 pinching TouchPad gesture 30 pointing stick 4 ports DisplayPort 11, 35 external monitor 14, 34 USB 11, 56 USB 2.
