HP Notebook User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ............................................................................................................................... 2 2 Getting to know your computer ..................................................................................................................... 4 Top ....................
Connecting a country- or region-specific modem cable adapter ....................... 20 Connecting to a local area network (LAN) (select models only) ........................................ 21 4 Keyboard and pointing devices ................................................................................................................... 22 Using the keyboard ............................................................................................................................
Using battery power ........................................................................................................................... 35 Displaying the remaining battery charge ........................................................................... 36 Inserting or removing the battery ....................................................................................... 36 Charging a battery ......................................................................................................
Using a USB device ........................................................................................................................... 51 Connecting a USB device .................................................................................................. 52 Removing a USB device .................................................................................................... 52 Using optional external devices ..................................................................................
13 MultiBoot ..................................................................................................................................................... 72 About the boot device order ............................................................................................................... 72 Enabling boot devices in Computer Setup ......................................................................................... 73 Considering boot order changes .......................................
Index ...................................................................................................................................................................
1 Welcome After you set up and register the computer, take the following steps: ● Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Networking on page 15. ● Get to know your computer—Learn about your computer features. See Getting to know your computer on page 4 and Keyboard and pointing devices on page 22 for additional information. ● Find installed software—Access a list of the software preinstalled on the computer.
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● Setting up the computer ● Identifying computer components Linux Help ● Computer software To access the Linux Help, select Computer > Help.
Resources For information about Limited Warranty* Warranty information To access the warranty: Double-click the HP Documents icon located on the desktop. – or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
2 Getting to know your computer Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component 4 Description (1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button (select models only) Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on and off.
Component Description (6) Right pointing stick button (select models only) Functions like the right button on an external mouse. (7) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on. ● Amber: All wireless devices are off. (2) Num lock light On: Num lock is on. (3) Caps lock light ● On: Caps lock is on. ● Off: Caps lock is off. ● Amber: The TouchPad is off. ● Off: The TouchPad is on.
Buttons and fingerprint reader (select models only) Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.
Keys Component Description (1) fn key Executes frequently used system functions when pressed in combination with a function key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. 8 (3) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad.
Front Component (1) (2) (3) (4) (5) Description Wireless light Power light AC adapter/battery light Hard drive light Speakers (2) ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/ or a Bluetooth® device, is on (select models only). ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in the Suspend state. ● Off: The computer is off or in Hibernation.
Right Component (1) (2) Description Media Card Reader Power switch Supports the following digital card formats: ● MultiMediaCard (MMC) ● MMC+ ● Secure Digital (SD) Memory Card ● SDHC ● SDXC ● When the computer is off, slide the switch to turn on the computer. ● When the computer is on, slide the switch briefly to initiate Suspend. ● When the computer is in the Suspend state, slide the switch briefly to exit Suspend.
Component (3) Description USB 3.0 charging port Connects an optional USB 3.0 device and provides enhanced USB power performance. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off. NOTE: A charging USB port (also referred to as a powered USB port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current.
Left Component (1) Description Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Power connector Connects an AC adapter. (3) USB 3.0 port Connects optional USB 3.0 devices and provides enhanced USB power performance. (4) Vent Enables airflow to cool internal components.
Display Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) Internal microphones (2) Record sound. (3) Webcam light (select models only) On: The webcam is in use. (4) Webcam (select models only) Records video and captures still photographs. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Bottom NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Description Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (2) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, and the memory module slots.
3 Networking Your computer may support one or both of the following types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. See Connecting to an existing WLAN on page 17 or Setting up a new WLAN on page 17. ● Wired—You can access the Internet by connecting to a wired network. For information on connecting to a wired network, see Connecting to a wired network on page 19.
Using an Internet service provider (ISP) Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP can help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and password to access the Internet. Record this information and store it in a safe place.
Using a WLAN A wireless connection connects the computer to Wi-Fi networks, or WLANs. A WLAN is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: When creating a wireless connection or allowing access to users in a network, you are prompted for the root password. Connecting to an existing WLAN 1. Be sure that the WLAN device is on.
NOTE: When setting up a wireless connection, be sure that your computer and wireless router are synchronized. To synchronize your computer and wireless router, turn your computer and wireless router off and then back on. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: ● Computers ● Phones ● Audio devices The strength of Bluetooth is in synchronizing information transfers between your computer and wireless devices.
Connecting a modem cable 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the RJ-11 telephone wall jack (2). Connecting a country- or region-specific modem cable adapter Telephone jacks vary by country or region. To use the modem and the modem cable outside the country or region in which you purchased the computer, you must obtain a country- or region-specific modem cable adapter.
Connecting to a local area network (LAN) (select models only) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2.
4 Keyboard and pointing devices Using the keyboard Identifying the hot keys NOTE: Your computer may look slightly different from the illustration in this section. A hot key is a combination of the fn key (1) and one of the function keys (2). To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the hot key combination. Hot key combination 22 Description fn+esc Displays system information. fn+f2 Displays charge information for all installed batteries.
Hot key combination fn+f3 Description Initiates Suspend, which saves your information in system memory. The display and other system components turn off and power is conserved. To exit Suspend, briefly slide the power switch. CAUTION: To reduce the risk of information loss, save your work before initiating Suspend. NOTE: If a critical battery level occurs while the computer is in Suspend, the computer initiates Hibernation and the information stored in memory is saved to the hard drive.
Using the embedded numeric keypad (1) Component Description fn key Turns the embedded numeric keypad on and off when pressed in combination with the num lk key. NOTE: The embedded numeric keypad will not function while an external keyboard or numeric keypad is connected to the computer. (2) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.
Using an optional external numeric keypad Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example: ● When num lock is on, most keypad keys type numbers. ● When num lock is off, most keypad keys function like the arrow, page up, or page down keys. When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
Using the TouchPad To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Turning the TouchPad off and on To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
Using TouchPad gestures The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time. NOTE: TouchPad gestures are not supported in all programs. To view information about each gesture: 1. Select Computer > More Applications. 2. In the left pane, click System, and then click the TouchPad icon 3. On the Device Settings tab, click the device, and then click Settings. 4. Click the gesture to view information about its features.
Pinching/Zooming Pinching allows you to zoom in or out on images or text. ● Zoom in by placing two fingers together on the TouchPad, and then moving them apart. ● Zoom out by placing two fingers apart on the TouchPad, and then moving them together. Setting pointing device preferences To customize settings for button configuration, click speed, pointer options, and so on: 1. Select Computer > Control Center. 2. In the left pane, click Hardware, and then click Mouse in the right pane.
5 Multimedia Your computer includes the following: ● Integrated speakers ● Integrated microphones ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the audio features Your computer enables you to use a variety of audio features: ● Play music. ● Record sound. ● Download music from the Internet. ● Create multimedia presentations. ● Transmit sound and images with instant messaging programs. ● Stream radio programs.
NOTE: Volume can also be controlled through the operating system and some programs. NOTE: See Getting to know your computer on page 4 and Keyboard and pointing devices on page 22 for information on what type of volume controls your computer has. Checking your audio functions To check the system sound on your computer, follow these steps: 1. Select Computer > Control Center. 2. In the left pane, click Hardware, and then click Sound in the right pane. 3.
VGA The external monitor port, or VGA port, is an analog display interface that connects an external VGA display device such as an external VGA monitor or a VGA projector to the computer. ▲ To connect a VGA display device, connect the device cable to the external monitor port. Press fn+f4 to switch the image between the display devices connected to the computer. NOTE: Pressing fn+f4 allows you to switch between settings.
If your external monitor is not detected after pressing fn+f4, and you have an AMD graphics card, follow these steps: 1. Select Computer >More Applications > System > ATI Catalyst Control Center (as Superuser). 2. Enter your root password. 3. Select Display Manager from the right pane. 4. Click the Detect connected displays button. 5. Your display settings can be modified by clicking your monitor in the dialog box, and then selecting the Display properties tab or Multi-Display tab. 6.
6 Power management Shutting down the computer CAUTION: Unsaved information will be lost when the computer is shut down. The shutdown command closes all open programs, including the operating system, and then turns off the display and computer.
When Hibernation is initiated, your work is saved to a hibernation file on the hard drive and the computer turns off. CAUTION: To prevent possible audio and video degradation, loss of audio or video playback functionality, or loss of information, do not initiate Suspend or Hibernation while reading from or writing to a disc or an external media card. NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Suspend state or in Hibernation.
Using the Power icon The Power icon is located in the notification area, at the far right of the taskbar. The Power icon allows you to quickly access power settings, view remaining battery charge, and select a different power plan. ● To display the percentage of remaining battery charge, click the Power icon, and then click Information. ● To access Power Management Preferences, click the Power icon, and then click Preferences.
Displaying the remaining battery charge ▲ Move the pointer over the Power icon in the notification area, at the far right of the taskbar. Inserting or removing the battery To insert the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Insert the battery into the battery bay (1). 3. Slide the battery release latch (2), and then slide the battery lock latch (3) to lock the battery into place.
3. Remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter or an optional power adapter. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Maximizing battery life To maximize battery life: 1. Select Computer > Control Center. 2. In the left pane, click System, and then click Power Management in the right pane. 3. On the On Battery Power tab: ● Adjust the slider to the right of Put computer to sleep when inactive for to 30 minutes. ● Select the Suspend or Hibernate option from the dialog box to the right of When laptop lid is closed.
Resolving a low battery level Resolving a low battery level when external power is available ▲ Connect the computer to external power using one of the following devices: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2. Replace the discharged battery with a charged battery. 3. Turn on the computer.
NOTE: A stored battery should be checked every 6 months. If the capacity is less than 50 percent, recharge the battery before returning it to storage. Calibrate a battery before using it if it has been stored for one month or more. Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety, and Environmental Notices for battery disposal information.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the battery from the computer. 3. Connect the AC adapter to the computer, and then plug it into an AC outlet. 4. Turn on the computer. ● If the power lights turn on, the AC adapter is functioning properly.
7 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. See the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. Observe these precautions: 42 ● Before you move a computer that is connected to an external hard drive, initiate Suspend and allow the screen to clear, or properly disconnect the external hard drive.
Removing or replacing the service door CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or hard drive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system. Removing the service door Remove the service door to access the memory module slot, hard drive, and other components.
Replacing the service door Replace the service door after accessing the memory module slot, hard drive, and other components. To replace the service door: 44 1. Tilt down the service door down (1) to align the front edge of the service door near the front edge of the computer. 2. Insert the alignment tabs on the rear edge of the service door with the notches on the computer. 3. Slide the service door toward the battery bay (2) until the service door snaps into place. 4.
Replacing or upgrading the hard drive CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Suspend, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch. Then shut down the computer through the operating system.
Installing a hard drive To install a hard drive: 46 1. Lower the hard drive (1) into the hard drive bay until it is seated (2). 2. Replace the 4 screws (2) to secure the hard drive. 3. Replace the service door (see Replacing the service door on page 44). 4. Replace the battery (see Inserting or removing the battery on page 36). 5. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 6. Turn on the computer.
Using optical drives (select models only) Identifying the installed optical drive ▲ Select Computer > More Applications, and then select Audio & Video in the left pane. A list of all the devices installed in your computer, including your optical drive, is displayed. Inserting an optical disc Tray-load 1. Turn on the computer. 2. Press the eject button (1) on the drive bezel to release the disc tray. 3. Pull out the tray (2). 4.
Removing an optical disc Tray-load There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens normally 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
When the disc tray fails to open 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2. Press in gently on the paper clip until the tray is released, and then pull out the tray (2) until it stops. 3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
8 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital cameras and PDAs as well as with other computers. To determine which digital card formats that are supported on your computer, see Getting to know your computer on page 4.
To remove a digital card: 1. Open File Browser by selecting Computer > Nautilus. 2. In the Places list in the left pane of File Browser, click the Eject icon next to the name of the digital card. NOTE: You are prompted that it is safe to remove the hardware device. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the slot.
Connecting a USB device CAUTION: To prevent damage to a USB connector, use minimal force to connect a USB device. NOTE: ▲ To connect a USB device to the computer, connect the USB cable for the device to the USB port. NOTE: When you connect a USB storage device, you may see a message in the notification area to let you know that the device is recognized by the system. Removing a USB device CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device.
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered device, be sure that the device is turned off and the AC power cord is unplugged. 1. Connect the device to the computer. 2.
Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer. NOTE: The following image may look different from your computer or docking device.
9 Memory modules The computer has two memory module slots. The capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module. CAUTION: Electrostatic discharge (ESD) can damage electronic components.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 7. Insert a new memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. 56 a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b.
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. 8. Replace the service door. (See Removing or replacing the service door on page 43.) 9. Replace the battery. (See Inserting or removing the battery on page 36.) 10. Turn the computer right-side up, and then reconnect AC power and external devices to the computer. 11. Turn on the computer.
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents, but they may not deter software attacks or prevent the computer from being mishandled or stolen. Security features provided with your computer can protect the computer, personal information, and data from a variety of risks. The way you use your computer will determine which security features you need to use. The operating system offers certain security features.
Using passwords A password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, depending on how you want to control access to your information. Passwords can be set in the Computer Setup utility that is preinstalled on the computer. ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.
Managing a BIOS administrator password To set, change, or delete this password, follow these steps: 1. Open Computer Setup by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10. 2. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator password, and then press enter. 3.
Managing a DriveLock password To set, change, or delete a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press follow the on-screen instructions. 4.
There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network. When a firewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-defined security criteria. Any data that does not meet those criteria is blocked.
3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. 4. Remove the key and keep it in a safe place. Using the fingerprint reader (select models only) An integrated fingerprint reader is available on select computer models. In order to use the fingerprint reader, you must set up a user account with a password on the computer. This account allows you to log on to your computer with a swipe of a designated finger.
3. In the left pane, click Security and Users, and then click User and Group Management in the right pane. 4. Select the account that you want to modify, and then click Edit. 5. Click the Plug-Ins tab, click Set the user's fingerprint, and then click Launch. 6. Follow the on-screen instructions to enroll your fingerprint.
11 Backup and Recovery Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HP factory image restore DVD, using an installed or an external DVD±RW optical drive.
6. Using the arrow keys, select Yes when prompted: Do you want to start the System-Restore? 7. Follow the on-screen instructions. NOTE: You can also restore the computer from the partition by restarting the computer, and then pressing the f11 key.
Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times: ● At regularly scheduled times ● Before the computer is repaired or restored ● Before you add or modify hardware or software To back up your home directory files using Backup Manager Settings: 1.
12 Computer Setup (BIOS) and Advanced System Diagnostics Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter Computer Setup. To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer.
13 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
● Changing the boot order also changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc formatted as drive C, that CD-ROM drive becomes drive C and the hard drive in the hard drive bay becomes drive D. ● The computer will boot from a NIC device only if the device has been enabled in the Built-In Device Options menu of Computer Setup and if booting from the device has been enabled in the Boot Options menu of Computer Setup.
Dynamically choosing a boot device using the f9 prompt To dynamically choose a boot device for the current startup sequence, follow these steps: 1. Open the Select Boot Device menu by turning on or restarting the computer, and then pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f9. 3. Use a pointing device or the arrow keys to select a boot device, and then press enter. Your changes go into effect immediately.
A Troubleshooting and support Troubleshooting The following sections describe several common issues and solutions. The computer is unable to start up If the computer does not turn on when you slide the power switch, the following suggestions may help you determine why the computer does not start up: ● If the computer is plugged into an AC outlet, plug another electrical device into the outlet to be sure that the outlet is providing adequate power.
The computer is on but is not responding If the computer is turned on but is not responding to software or keyboard commands, try the following emergency shutdown procedures, in the sequence provided, until shutdown occurs: CAUTION: Emergency shutdown procedures result in the loss of unsaved information. ● Slide and hold the power switch for at least 5 seconds. ● Disconnect the computer from external power and remove the battery.
● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. The optical disc tray does not open for removal of a CD or DVD 1. Insert the end of a paper clip (1) into the release access in the front bezel of the drive. 2.
A disc does not play ● Save your work and close all open programs before playing a CD or a DVD. ● Log off the Internet before playing a CD or a DVD. ● Be sure that you insert the disc properly. ● Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth. Wipe from the center of the disc to the outer edge. ● Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit available at many electronics stores.
The process of burning a disc does not begin, or it stops before completion ● Be sure that all other programs are closed. ● Turn off Suspend mode and Hibernation. ● Be sure that you are using the right kind of disc for your drive. ● Be sure that the disc is inserted properly. ● Select a slower write speed and try again. ● If you are copying a disc, save the information on the source disc to your hard drive before trying to burn the contents to a new disc, and then burn from your hard drive.
Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (3) Part number/product number (4) Warranty period (5) Model description (select models only) Have this information available when you contact support.
B Cleaning your computer Cleaning products Use the following products to safely clean and disinfect your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (For example: germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning the sides and cover To clean and disinfect the sides and cover, use a soft microfiber cloth or chamois moistened with one of the cleaning solutions listed previously or use an acceptable germicidal disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad and keyboard CAUTION: When cleaning the TouchPad and keyboard, do not let liquids drip between the keys. This can permanently damage internal components.
C Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
D Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index A action keys volume 29 airport security devices 42 audio features 29 audio functions, checking 30 B backup 65 battery charging 37 conserving power 39 disposing 40 life 38 low battery levels 38 power 35 storing 39 temperature 39 battery bay 81 battery bay, identifying 14 battery light 9 battery release latch 14 battery, replacing 36 BIOS determining version 70 downloading an update 70 updating 69 BIOS administrator password creating 60 entering 60 managing 60 Bluetooth device 19 Bluetooth label 81 bo
Hibernation exiting 34 initiated during critical battery level 38 initiating 34 hot keys adjusting volume 23 decrease screen brightness 23 description 22 increase screen brightness 23 Suspend 23 switching screen image 23 using 22 hubs 51 I icons network 16 wired network 16 wireless 16 input power 84 integrated webcam light, identifying 13 internal microphones, identifying 13 Internet connection setup 17 issues, resolving 76 J jacks network 11 RJ-45 (network) 11 K keypad 24 embedded numeric 8 keypad, externa
security, wireless 18 serial number, computer 81 service door 14 service door, removing or replacing 43 setup of WLAN 17 shutdown 33 slots security cable 12 smart card reader identifying 12 speakers, identifying 9 storing battery 39 Suspend exiting 34 initiating 34 T temperature 39 TouchPad buttons 4, 5 setting preferences 28 TouchPad gestures pinching 28 scrolling 27 zooming 28 TouchPad light, identifying 6 TouchPad zone identifying 4 traveling with the computer 39, 81 tray-load optical drive 47 troublesho
