User Guide

Updating the BIOS ............................................................................................................. 67
Determining the BIOS version ........................................................................... 67
Downloading a BIOS update ............................................................................. 67
Synchronizing the tablet and keyboard .............................................................................................. 68
Using MultiBoot .................................................................................................................................. 68
About the boot device order ............................................................................................... 68
Choosing MultiBoot preferences ........................................................................................ 69
Setting a new boot order in Computer Setup .................................................... 69
Dynamically choosing a boot device using the f9 prompt ................................. 69
Setting a MultiBoot Express prompt .................................................................. 70
Entering MultiBoot Express preferences ........................................................... 70
Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 70
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 71
12 Support ......................................................................................................................................................... 72
Contacting support ............................................................................................................................. 72
Labels ................................................................................................................................................. 73
13 Specifications ................................................................................................................................................ 74
Input power ......................................................................................................................................... 74
Operating environment ....................................................................................................................... 74
Appendix A Traveling with or shipping your computer ....................................................................................... 75
Appendix B Troubleshooting .............................................................................................................................. 76
Troubleshooting resources ................................................................................................................. 76
Resolving issues ................................................................................................................................ 76
The computer is unable to start up .................................................................................... 76
The computer screen is blank ............................................................................................ 76
Software is functioning abnormally .................................................................................... 77
The computer is on but not responding ............................................................................. 77
The computer is unusually warm ....................................................................................... 77
An external device is not working ...................................................................................... 77
The wireless network connection is not working ................................................................ 78
Appendix C Electrostatic discharge ................................................................................................................... 79
Index ................................................................................................................................................................... 80
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