HP DreamColor Z24x Display User Guide
© 2014 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Product Features ............................................................................................................................................ 1 Z24x Display ......................................................................................................................................... 1 2 Safety and Maintenance Guidelines ..............................................................................................................
Installing the .INF and .ICM Files ....................................................................................................... 27 Installing from the Disc ...................................................................................................... 27 Downloading from the Internet ........................................................................................... 27 Using Picture-in-Picture (PIP) and Picture-beside-Picture (PBP) ..................................................
Disposal of Waste Equipment by Users in Private Household in the European Union ..... 47 HP Recycling Program ...................................................................................................... 47 Chemical Substances ........................................................................................................ 47 Restriction of Hazardous Substances (RoHS) ................................................................... 47 Turkey EEE Regulation ................................
viii
1 Product Features Z24x Display The LCD (liquid crystal display) monitor has an active matrix, In-Plane Switching (IPS) panel. The monitor features include: ● 61.
2 ● Easy access pull-out information card with the information needed when contacting HP support ● Video signal inputs to support DisplayPort digital (cable provided), DVI digital (cable provided), and HDMI digital (cable not provided) ● DisplayPort output connector for DisplayPort multistreaming ● Analog audio output for headphones or an optional HP speaker bar ● USB 3.
2 Safety and Maintenance Guidelines Important Safety Information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Power Cord Set Requirements on page 45. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Maintenance Guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/ back plate of the monitor.
3 Setting Up the Monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position. The master power switch turns off all power to the monitor. Use Caution When Setting Up the Monitor To prevent damage to the monitor, do not touch the surface of the LCD panel.
Installing the Stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause nonuniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition. The display uses the HP Quick Release 2 for easy moving of the monitor. To mount the panel onto the stand: 1. Lay the monitor panel face down on a flat surface covered by a clean, dry cloth. 2.
Rear Components Component Function 1 USB 3.0 Downstream Connectors (side panel) Connects optional USB devices to the monitor. 2 Master Power Switch Turns off all power to the monitor. NOTE: Putting the switch in the Off position will yield the lowest power state for the monitor when not in use. 3 AC Power Connector Connects the AC power cord to the monitor. 4 DisplayPort IN Connects the DisplayPort cable to the monitor. 5 DVI-D Connects the DVI-D cable to the monitor.
Connecting the Cables 8 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Before connecting the cables, route the cables through the cable routing hole in the center of the stand.
3. Depending on your configuration, connect either the DisplayPort, DVI, or HDMI video cable between the PC and the monitor. NOTE: The video mode is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected through the OnScreen Display (OSD) feature by pressing one of the five front bezel buttons to activate the buttons, and then press the bottom Open Menu button to open the OSD.
10 ● For DVI digital operation, connect the DVI-D signal cable to the DVI connector on the rear of the monitor and the other end to the DVI connector on the computer (cable provided). ● For HDMI digital operation, connect the HDMI signal cable to the HDMI connector on the rear of the monitor and the other end to the HDMI connector on the computer (cable not provided).
4. Connect one end of the provided USB cable to the USB hub connector on the rear panel of the computer, and the other end to the upstream USB connector on the monitor. NOTE: The monitor supports USB 3.0. For optimal performance, connect the USB cable to a USB 3.0 port on the computer, if available.
5. Connect one end of the power cord to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet. NOTE: The master power switch on the rear of the monitor must be in the On position before pressing the power button on the front of the monitor. WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times.
Front Panel Controls Control Function 1 Function buttons Use these buttons to navigate through the OSD based on the indicators next to the buttons that are activated while the OSD is open. 2 Open Menu button Opens and closes the OSD. NOTE: To activate the Open Menu button and the Function buttons, press any of the buttons so that the button labels appear on the right side of the screen and the button LEDs are lit. 3 Power button Turns the monitor on or off.
Adjusting the Monitor 14 1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level. 2. Swivel the monitor to the left or right for the best viewing angle.
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day. 4. You can pivot the monitor from landscape to portrait orientation viewing to adapt to your application. a.
NOTE: The monitor includes an auto-rotation sensor that automatically changes the displayed OSD from landscape to portrait when rotated. Use the operating system's display settings to rotate the image on the screen from portrait to landscape.
Turning on the Monitor 1. Set the master power switch on the rear of the monitor to the On position. 2. Press the power button on the computer to turn it on. 3. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.
HP Watermark and Image Retention Policy The IPS monitor models are designed with IPS (In-Plane Switching) display technology which provides ultra-wide viewing angles and advanced image quality. IPS monitors are suitable for a wide variety of advanced image quality applications. This panel technology, however, is not suitable for applications that exhibit static, stationary or fixed images for long periods of time without the use of screen savers.
Removing the Monitor Stand You can remove the monitor panel from the stand to install the panel on a wall, a swing arm, or other mounting fixture. CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and the power and signal cables are both disconnected. Also disconnect any other cables connected to the monitor. 1. Disconnect and remove the signal, power, and USB cables from the monitor. 2. Lay the monitor face down on a flat surface covered by a clean, dry cloth. 3.
Mounting the Monitor The monitor panel can be attached to a wall, swing arm, or other mounting fixture. You can attach the monitor panel to a mounting fixture using the HP Quick Release 2 mounting bracket or you can attach the monitor panel to a mounting fixture without the HP Quick Release 2 mounting bracket. NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket. CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes.
2. Remove the four screws from the mounting plate to separate the mounting plate from its cover. 3. Remove the four screws from the VESA holes located on the rear of the monitor panel.
22 4. Install the mounting plate to the wall or swing arm of your choice using the four screws that were removed from the VESA holes on the rear of the monitor panel. 5. Place the monitor panel on the mounting bracket you've installed by aligning its recess with the mounting bracket, then sliding it down over the top of the bracket and pressing it back into place against the bracket. The release latch on the monitor will pop up when the monitor is safely locked in place.
Mounting the Monitor Without Using the Quick Release 2 Mounting Bracket To mount the monitor panel directly to a mounting fixture without using the HP Quick Release 2 mounting bracket, use the four screws removed from the VESA holes on the rear of the monitor panel and install them to attach the mounting device to the rear of the monitor panel.
Locating the Serial Number and Product Number The serial number and product number are located on a label on the rear panel of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label. Locating the Information Card Identifying information is located on the pull-out card (and included on a label on the back of the monitor). The card pulls out from behind the USB connectors on the left side of the panel.
Installing a Cable Lock You can secure the monitor to a fixed object with an optional cable lock available from HP.
4 Operating the Monitor Software and Utilities The disc that comes with the monitor contains files you can install on the computer: ● an .INF (Information) file ● ICM (Image Color Matching) files (one for each calibrated color space) ● color calibration software NOTE: If the monitor does not include a disc, the .INF and .ICM files can be downloaded from the HP monitors support Web site. See Downloading from the Internet on page 27 in this chapter. The Information File The .
Installing the .INF and .ICM Files After you determine that you need to update, you can install the .INF and .ICM files from the disc or download them. Installing from the Disc To install the .INF and .ICM files on the computer from the Disc: 1. Insert the disc in the computer optical drive. The disc menu is displayed. 2. View the HP Monitor Software Information file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5.
5. If you want to change the size of the PIP, select PIP Size in the OSD then select either Large or Small. 6. If you want to adjust the position of the PIP, select PIP Position in the OSD, then select either Top Left, Top Right, Bottom Left, or Bottom Right. DisplayPort Multistreaming If you are using DisplayPort as the primary video input source, you can multistream to other DisplayPort monitors connected in a daisy chain configuration.
Connect from the DisplayPort OUT of one monitor to the DisplayPort IN of the next, until you have the desired number of displays. If you want different information on each screen be sure that all upstream monitors are configured to DisplayPort 1.2 mode, as described above. The number of monitors you can connect through DisplayPort multistreaming depends on a number of factors, including the resolutions and scan rates used for each monitor and the capabilities of your GPU or embedded graphics system.
Upon entering this reduced power state sleep mode, the monitor screen is blanked, the backlight is turned off and the power LED indicator turns amber. The monitor draws less than 0.5W of power when in this reduced power mode. The monitor will wake from the sleep mode when the host PC sends an active signal to the monitor (for example, if you activate the mouse or keyboard). You can disable the Auto-Sleep Mode in the OSD.
Level 1 Level 2 Color Space sRGB Level 3 AdobeRGB BT.709 User Native RGB Adjust Warm Neutral Cool Custom (RGB) Adjust Luminance Set Luminance Value Back Color Space Information Current Color Primaries (u'v' / xy) ● Red: x.xxx x.xxx ● Blue: x.xxx x.xxx ● Green: x.xxx x.xxx White Point (u'v' / xy) ● x.xxx x.xxx ● Name of White Point (ex. D65) Gamma (x.
Level 1 Level 2 Video Input DisplayPort Level 3 DVI HDMI Auto-Switch Source Enable Disable Back Back Image Adjustment Aspect Ratio Display Fill to Source Aspect Ratio (Proportional) Fill to Entire Screen (Non-Proportional) Pixel-for-Pixel Back Sharpness Soft Level 2 Level 3 Level 4 Sharp Back Dynamic Contrast Enable Disable Back Back Display Mode Information 32 Chapter 4 Operating the Monitor
Level 1 Level 2 Level 3 PIP Control PIP On/Off Picture-in-Picture Picture-beside-Picture Off Back PIP Size Large Small Back PIP Position Top Left Top Right Bottom Left Bottom Right Back PIP Input DisplayPort DVI HDMI Back Primary / PIP Source Information Back Language Deutsch Traditional Chinese Simplified Chinese English Español Français Italiano Japanese Nederlands Português Using the On-Screen Display Menu 33
Level 1 Level 2 Level 3 Management Auto-Sleep Mode Enable Disable Back Power On Recall Enable Disable Back DDC/CI Communications Enable Disable Back Auto EDID Update Enable Disable Back Hot Plug Initiate Enable Disable Back DisplayPort Compatibility DisplayPort 1.1 Compatibility Mode DisplayPort 1.
Level 1 Level 2 Level 3 Menu and Message Control Position Use the buttons to adjust the position of the Menu. Press "Back" when you are finished.
Color Management The monitor includes both standard and user definable color space settings to support a variety of customer uses. Most color spaces are pre-calibrated at the factory and can be recalibrated by the end user when the HP DreamColor Calibration Solution kit is used (sold separately). Calibration includes control of the monitor’s color gamut, RGB primaries, gamma, and luminance. The RGB Adjust color selections are not calibrated and cannot be calibrated.
calibration software is a Windows-based application that requires use of the Windows 7 or later operating system. The calibration process uses the following steps: 1. Insert the monitor documentation disc into the host computer’s CD/DVD player. 2. Install the user calibration program on the host computer. 3. Place the colorimeter from the DreamColor Calibration Solutions kit in front of the monitor panel as directed. 4. Run the calibration software and follow the on-screen steps.
A Technical Specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. Z24x Model Display 61.0 cm wide screen 24 inches wide screen Type IPS LCD Viewable Image Size 61.0 cm diagonal 24–inch diagonal Maximum Weight (Unpacked) 7.08 kg 15.61 lbs Height (highest position) 52.5 cm 20.67 inches Height (lowest position) 40.5 cm 15.94 inches Depth 23.798 cm 9.37 inches Width 55.
Recognizing Preset Display Resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. Preset Pixel Format Aspect Ratio Vert Freq (Hz) Pixel Clk (MHz) 1 640 × 480 4:3 60(p) 25.175 2 720 × 480 4:3 60(i) 27.000 3 720 × 480 4:3 60(p) 27.000 4 720 × 480 16:9 60(i) 27.000 5 720 × 480 16:9 60(p) 27.
B Support and Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Power button on front panel of the monitor is turned off. Press the front panel power button.
Problem Possible Cause Solution The monitor is off but it did not seem to enter into a low-power sleep mode. The monitor's power saving control is disabled. Open the OSD menu and select Management > AutoSleep and set auto-sleep to Enable. OSD Lockout is displayed. The monitor's OSD Lockout function is enabled. Press and hold the bottom Menu button for 10 seconds to disable the OSD Lockout function. Power Button Lockout is displayed. The monitor's Power Button Lockout function is enabled.
42 ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using Appendix B Support and Troubleshooting
C Agency Regulatory Notices Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Hewlett Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 Or, call 1-800-HP-INVENT (1-800 474-6836) For questions regarding this FCC declaration, contact: Hewlett Packard Company P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000 Or, call (281) 514-3333 To identify this product, refer to the Part, Series, or Model number found on the product. Canadian Notice This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
German Ergonomics Notice HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic requirements. The installation guides included with the products provide configuration information. Japanese Notice Korean Notice Power Cord Set Requirements The monitor power supply is provided with Automatic Line Switching (ALS).
Product Environmental Notices ENERGY STAR® Qualification As an ENERGY STAR® Partner, Hewlett Packard Company has followed the EPA's enhanced product qualification and certification process to ensure that the products marked with the ENERGY STAR® logo are ENERGY STAR® qualified per the applicable ENERGY STAR® guidelines for energy efficiency.
Disposal of Waste Equipment by Users in Private Household in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling or waste electrical and electronic equipment.
11363-2006 11363-2006 Turkey EEE Regulation In Conformity with the EEE Regulation EEE Yönetmeliğine Uygundur Ukraine Restriction of Hazardous Substances The equipment complies with requirements of the Technical Regulation, approved by the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 No. 1057, in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment.
D LCD Monitor Quality and Pixel Policy The TFT monitor uses high-precision technology, manufactured according to HP standards, to guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not specific to the HP LCD. These imperfections are caused by one or more defective pixels or sub-pixels.
