HP SlateBook 10 x2 PC Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. Android is a U.S. registered trademark of Android Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. NVIDIA is a trademark of NVIDIA Corporation in the U.S. and other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 4 Tablet ..................................................................................................................................... 4 Keyboard base ................................................................................
Volume button board ................................................................................ 28 TouchScreen cable ................................................................................... 29 Battery .................................................................................................... 30 Bezel ...................................................................................................... 31 Speakers ......................................................................
1 Product description Category Description Product Name HP SlateBook 10 x2 PC Processor NVIDIA® T40S 1.8-GHz processor (4-plus-1®, quad) Chipset NVIDIA Tegra 4, ARM® Cortex-A15 MPCore® Graphics 2D and 3D graphics Supports HD playback, streaming, and recording at 1080p and 30fps Panel 10.1-in (1920×1200), WUXGA, WLED, AntiGlare, TouchScreen with MultiTouch enabled; 16:10 ultra-wide aspect ratio; typical brightness: 400 nits; ultraslim (2.
Category Description Sensors Accelerometer eCompass Gyroscope Wireless Integrated wireless local area network (WLAN) options by way of wireless module One built-in WLAN antenna Supports Miracast Supports a Broadcom BCM4334 802.11abgn 1×1 Wi-Fi + BT 4.0 Combo Adapter External media cards HP multiformat Micro Digital Media Reader Slot with push-push technology. Reads data from and writes data to digital memory cards such as Secure Digital (SD).
Category Description Operating system Preinstalled: Android 4.
2 External component identification Tablet 4 Item Component Item Component (1) WLAN antenna (7) Speakers (2) (2) Internal microphone (8) Alignment openings (2) (3) Webcam light (9) Headphone/microphone jack (4) Front webcam (10) Docking port (5) Power button (11) Memory card reader (6) Rear webcam (12) Speaker and headphone volume buttons Chapter 2 External component identification
Keyboard base Item Component Item Component (1) Caps lock key (6) HDMI port (2) Alignment posts (2) (7) Power connector (3) Mute key (8) Memory card reader (4) Tablet release latch (9) USB port (5) Docking connector (10) Headphone/microphone jack Item Component Item Component (1) Back key (4) Action keys (2) fn key (5) Recent apps key (3) Home key Keyboard Keyboard base 5
3 Illustrated parts catalog Locating the serial number, product number, and model number The serial number and product number are located on the left edge of the tablet. You may need the information when you travel internationally or when you contact support.
Tablet major components Item Component Spare part number (1) Display panel (10.1-inch, AG, UWVA, WLED TouchScreen) 728152-001 (2) 2-cell, 25-Wh, 2.
Item Component (6) Display panel cable (included in the Display Panel Cable Kit, spare part number 728142-001) (7) System board equipped with an NVIDIA T40S 1.
Keyboard base major components Keyboard base major components 9
10 Item Component Spare part number (1) HP TabletBook 10 x2 PC: The tablet is spared at the subcomponent level only. For tablet subassembly spare part information, see Tablet major components on page 7.
Item Component Spare part number (7) Docking board 728155-001 (8) Bottom cover (includes rubber foot): In royal blue finish 728140-001 In smoke silver finish 728138-001 In snow white finish 728139-001 Miscellaneous parts Component Spare part number 20-W AC adapter (non-PFC) 714656-001 HP micro-USB-to-USB cable 728141-001 Power cord (3-pin, black, 1.
Sequential part number listing 12 Spare part number Description 490371-001 Power cord for use in North America (3-pin, black, 1.83-m) 490371-011 Power cord for use in Australia (3-pin, black, 1.83-m) 490371-021 Power cord for use in Europe (3-pin, black, 1.83-m) 490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m) 490371-061 Power cord for use in Italy (3-pin, black, 1.83-m) 490371-081 Power cord for use in Denmark (3-pin, black, 1.
Spare part number Description 728147-001 Hinge assembly in smoke silver finish (includes cables) 728148-001 Media card reader board (includes cable) 728149-001 TouchPad (includes cable) 728150-001 Power button board (includes cable) 728151-001 Volume button board (includes cable) 728152-001 10.
14 Spare part number Description 728160-AD1 Keyboard/top cover for use in South Korea 728160-B31 Keyboard/top cover for use in the Netherlands 728160-BG1 Keyboard/top cover for use in Switzerland 728160-DB1 Keyboard/top cover for use in Canada 728160-DH1 Keyboard/top cover for use in Denmark, Finland, and Norway 728160-FL1 Keyboard/top cover for use in the Czech Republic and Slovakia 730527-001 Hinge assembly in snow white finish (includes cables) 730528-001 Hinge assembly in royal blue fi
4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the tablet, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the tablet. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V Grounding guidelines 17
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and replacement procedures Tablet component replacement procedures CAUTION: Tablet components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the tablet and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. There are as many as 16 screws that must be removed, replaced, and/or loosened when servicing the tablet.
2. Remove the display enclosure (2) from the tablet. 3. Remove the display enclosure. Reverse this procedure to install the display enclosure. Rear webcam Description Spare part number Rear webcam (includes cable) 728159-001 Before removing the rear webcam, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
Remove the rear webcam: 22 1. Disconnect the battery cable from the system board. 2. Release the zero insertion force (ZIF) connector (1) to which the rear webcam cable is attached, and then disconnect the rear webcam cable from the system board. 3. Detach the rear webcam ribbon cable (2) from the battery. (The rear webcam ribbon cable is attached to the battery with double-sided adhesive.
4. Remove the rear webcam (3) and cable. Reverse this procedure to install the rear webcam. Front webcam Description Spare part number Front webcam (includes microphone and cable) 728159-001 Before removing the front webcam, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3.
3. Remove the Phillips PM2.0×2.0 screw (3) that secures the front webcam to the display assembly. 4. Remove the front webcam (4) and cable. Reverse this procedure to install the front webcam. Display panel cable NOTE: The display panel cable is included in the Display Panel Cable Kit, spare part number 728142-001. Before removing the display panel cable, follow these steps: 1. Turn off the tablet.
3. Remove the display panel cable (3). Reverse this procedure to install the display panel cable. Wireless antenna Description Spare part number Antenna Kit (includes wireless antenna cable and transceiver) 728134-001 Before removing the wireless antenna, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
4. Detach the wireless antenna transceivers (4) from the surfaces of the battery and the display panel frame. (The wireless antenna transceiver is attached to the surfaces of the battery and the display panel frame with double-sided tape.) 5. Remove the wireless antenna. Reverse this procedure to install the wireless antenna. Power button board Description Spare part number Power button board (includes cable) 728150-001 Before removing the power button board, follow these steps: 26 1.
Remove the power button board: 1. Release the ZIF connector (1) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. 2. Detach the power button board cable (2) from the battery. (The power button board cable is attached to the battery with double-sided tape.) 3. Detach the power button board (3) from the display assembly. (The power button board is attached to the display assembly with double-sided tape.) 4.
Volume button board Description Spare part number Volume button board (includes cable) 728151-001 Before removing the power button board, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
TouchScreen cable NOTE: The TouchScreen cable is included in the Display Panel Cable Kit, spare part number 728142-001. Before removing the TouchScreen cable, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
Battery Description Spare part number 2-cell, 25-Wh, 2.86-Ah, Li-ion battery for use only in the tablet (includes cable) 722232-005 Before removing the tablet battery, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
3. Remove the battery (3) from the display assembly. Reverse this procedure to install the tablet battery. Bezel Description Spare part number For use only in Asian Pacific (AP) countries and regions and Japan 728145-001 For use only in European, Middle Eastern, and African (EMEA) countries and regions 728144-001 For use only in Latin American and North American countries and regions 728143-001 For use only in South Korea and Taiwan 728146-001 Before removing the bezel, follow these steps: 1.
3. Disconnect all external devices from the tablet. 4. Remove the display enclosure (see Display enclosure on page 20), and then remove the following components: a. Rear webcam (see Rear webcam on page 21) b. Front webcam (see Front webcam on page 23) c. Display panel cable (see Display panel cable on page 24) d. Wireless antenna (see Wireless antenna on page 25) e. Power button board (see Power button board on page 26) f. Volume button board (see Volume button board on page 28) g.
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cables) 728154-001 Before removing the speakers, follow these steps: 1. Turn off the tablet. If you are unsure whether the tablet is off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet by unplugging the power cord from the tablet. 3. Disconnect all external devices from the tablet. 4.
5. Remove the speakers (5). Reverse this procedure to install the speakers. System board Description Spare part number Equipped with an NVIDIA T40S 1.8-GHz processor (4-plus-1, quad), 64-GB of memory, and a graphics subsystem with UMA memory (includes WLAN module and replacement thermal material) 728158-001 Equipped with an NVIDIA T40S 1.
c. Display panel cable (see Display panel cable on page 24) d. Wireless antenna (see Wireless antenna on page 25) e. Power button board (see Power button board on page 26) f. Volume button board (see Volume button board on page 28) g. TouchScreen cable (see TouchScreen cable on page 29) h. Battery (see Battery on page 30) i. Bezel (see Bezel on page 31) Remove the system board: 1. Disconnect the speaker cables (1) from the system board. 2. Remove the Phillips PM2.0×2.
Keyboard base component replacement procedures CAUTION: Keyboard base components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the keyboard base and void the warranty. This chapter provides removal and replacement procedures for authorized service provider only parts. There are as many as 29 screws that must be removed, replaced, and/or loosened when servicing the keyboard base.
3. Remove the bottom cover (4). Reverse this procedure to install the bottom cover. Battery Description Spare part number 2-cell, 21-Wh, 3.38-Ah, Li-ion battery for use only in the keyboard base (includes cable) 722231-005 Before removing the keyboard base battery, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2.
Remove the keyboard base battery: 1. Disconnect the battery cable (1) from the keyboard baseing board. 2. Remove the eight Phillips PM2.0×2.5 screws (2) that secure the battery to the keyboard/ top cover. 3. Remove the keyboard base battery (3). Reverse this procedure to install the keyboard base battery. Media card reader board Description Spare part number Media card reader board (includes cable) 728148-001 Before removing the media card reader board, follow these steps: 38 1.
Remove the media card reader board: 1. Release the ZIF connector (1) to which the media card reader board cable is attached, and then disconnect the media card reader board cable from the docking board. 2. Detach the media card reader board cable (2) from the keyboard/top cover. (The media card reader board cable is attached to the keyboard/top cover with double-sided adhesive.) 3. Remove the two Phillips PM2.0×2.3 broad head screws (3) that secure the media card reader board to the keyboard/top cover.
Before removing the hinge assembly, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base. 3. Disconnect the tablet from the keyboard base. 4. Remove the bottom cover (see Bottom cover on page 36). 5.
Docking board Description Spare part number Docking board 728155-001 Before removing the docking board, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base. 3. Disconnect the tablet from the keyboard base. 4.
3. Remove the docking board (2). Reverse this procedure to install the docking board.
TouchPad Description Spare part number TouchPad (includes cable) 728149-001 Before removing the TouchPad, follow these steps: 1. Turn off the tablet and keyboard base. If you are unsure whether the tablet and keyboard base are off or in Hibernation, turn the tablet on, and then shut it down through the operating system. 2. Disconnect the power from the tablet and keyboard base by unplugging the power cord from the tablet and keyboard base. 3. Disconnect the tablet from the keyboard base. 4.
5 Specifications Metric U.S. Width 25.8 cm 10.2 in Depth 18.2 cm 7.2 in Height 0.9 cm 0.4 in Weight 0.6 kg 1.3 lbs Width 25.8 cm 10.2 in Depth 19.4 cm 7.6 in Height 1.0 cm 0.4 in Weight 0.6 kg 1.3 lbs Width 25.8 cm 10.2 in Depth 19.4 cm 7.6 in Height (includes gaps between tablet and keyboard base) 2.1 cm 0.8 in Weight 1.2 kg 2.
Nonoperating Metric U.S. -15 m to 12,192 m -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this range of temperatures.
6 Backing up and recovering your data Updating apps, widgets, and the operating system HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available.
Factory data reset To reset all settings and delete all data on the device: 1. To access Settings, touch the All apps icon, and then touch Settings. 2. Under PERSONAL, touch Back up & reset. 3. Under PERSONAL DATA, select Factory data reset, and then follow the on-screen instructions. Android system recovery mode 1. Press the power button, and then touch Power off. 2. Press the power button and the volume down button at the same time. 3.
7 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Country/region Accredited agency Applicable note number France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size.
8 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.
Index A AC adapter, spare part number 11, 12 action keys 5 alignment opening 4 alignment post 5 antenna location 4 removal 25 spare part number 7, 12, 25 Antenna Kit, spare part number 7, 12, 25 audio, product description 1 B back key 5 battery removal 30, 37 spare part numbers 7, 10, 12, 30, 37 bezel removal 31 spare part numbers 8, 12, 31 bottom cover removal 36 spare part numbers 11, 12, 36 buttons power 4 speaker and headphone volume 4 C cables, service considerations 16 caps lock key 5 chipset, produc
memory card reader 4, 5 memory, product description 1 micro-USB-to-USB cable, spare part number 11, 12 microphone location 4 product description 1 microphone jack 4, 5 model name 1 mute key 5 O operating system, product description 3 P packaging guidelines 18 plastic parts, service considerations 15 ports docking 4 HDMI 5 product description 2 USB 5 power button 4 power button board removal 26 spare part number 8, 13, 26 power connector 5 power cord set requirements 48 spare part numbers 12 power requiremen
