Product Warranty

warranty. However, non-HP manufacturers and suppliers, or publishers may provide their own warranties
directly to you.
HP guarantees that the HP Hardware Products that you have purchased or leased from HP are free from
defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited
Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes installation.
Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the
purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving
warranty service. You are entitled to hardware warranty service according to the terms and conditions of this
document if a repair to your HP Hardware Product is required within the Limited Warranty Period.
Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be
manufactured using new materials or new and used materials equivalent to new in performance and reliability.
HP may repair or replace HP Hardware Products (a) with new or previously used products or parts equivalent
to new in performance and reliability, or (b) with equivalent products to an original product that has been
discontinued. Replacement parts are warranted to be free from defects in material or workmanship for ninety
(90) days or, for the remainder of the Limited Warranty Period of the HP Hardware Product they are replacing
or in which they are installed, whichever is longer.
HP will, at its sole discretion, repair or replace any component or hardware product that manifests a defect in
materials or workmanship during the Limited Warranty Period. All component parts or hardware products
removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware
Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit
selected by HP that is the same or equivalent to your HP Hardware Product in performance or (b) to give you a
refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive
remedy for defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR
ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR
FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product
from which the serial number has been removed or that has been damaged or rendered defective (a) as a
result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other
external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped
with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation
or maintenance; (e) virus infection; (f) loss or damage in transit; or (g) by modification or service by anyone
other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP
or HP approved parts if available for your product in the servicing country or region. If you have purchased an
HP Product that includes a rechargeable battery HP warrants that battery will be free from defects in material
and workmanship for a period of one (1) year from the date of purchase of the HP Product that uses the
battery. As with all batteries, the maximum capacity of the battery included in the HP Product will decrease with
time or use. The battery warranty does not cover changes in battery capacity. Your battery is only warranted
from defects in materials or workmanship resulting in failure. To determine whether your battery has had a
warranted failure, you may be required to run an HP diagnostic test. Battery life is not warranted and will vary
depending on product configuration and usage, including but not limited to product model, applications running,
power management settings, and product features.
f you have purchased a tablet notebook PC that includes a stylus or pen, HP warrants that the pen or stylus will
be free from defects in material and workmanship for a period of one (1) year from the date of purchase of your
tablet notebook PC.
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OU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR
OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR
LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA
AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. HP IS NOT
RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE
MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY
PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS