Administrator's Guide

IMPORTANT: If a firmware update requires a reboot, you must reboot your messaging system
manually. For more information about firmware updates, see“Upgrading a component's firmware
version” (page 64) .
Reports
The Reports tab gathers logs for the hardware, software, Microsoft Windows system configuration,
and the Microsoft Exchange diagnostics in one place. These logs are used by HP support engineers
to help diagnose your system, if needed; you do not need to view and interpret the logs yourself.
To run the diagnostic tools, open System Manager and click the Reports tab, and then press the
Generate Support File button. After running the diagnostic tools, the Open Reports Folder button
appears. Click the Open Reports Folder button to view the diagnostic report results. The diagnostic
tools place the reports in one standard directory.
Using the E5000 System Manager 47