Administrator's Guide

ResolutionRoot cause
Type/
SeverityDescription
Error
Code
Retry the discovery operation.The system was too busy to
respond or the Smart Component
Error/
Critical
Smart Component
discovery failed for %s
0X1A09
did not respond to the discoveryusing %s: device
operation within the specified
timeout period.
discovery timed out.
Check log files: %s and
%s
The necessary directory or files
are missing from the system.
Error/
Critical
File %s does not exist0X1A0C 1. Reinstall the CMP installer
(HP_CMP), which is located in
the
C:\hpnas\Components\CMP
directory.
2. If needed, install the firwmare
bundle (HP_CMP_FW MSI),
which is located in the same
directory.
Check the logs for more
information and proceed
accordingly.
The Smart Component failed to
discover the active version.
Error/
Critical
Smart Component
discovery failed for %s
using %s. Check log file
%s for more information
0X1A0E
Ensure that the Enclosure Manager
is up and connected to the server.
Then, retry the operation.
There was a failure to
communicate with the Enclosure
Manager due to a connectivity
issue.
Error/
Critical
Failure communicating
with Enclosure Manager
(EM) - check that EM is up
and can be reached from
0x1A11
server: see the log file
(%s) for more information.
Ensure that the Enclosure Manager
keys are generated properly. To
Enclosure Manager
authentication failure
Error/
Critical
Smart Component
discovery failed for %s
0x1A12
do so, open the E5000using %s: Authentication
Configuration Wizard, navigatefailed while connecting to
Enclosure Manager (EM) to the Enclosure Communication
screen and enter the Enclosure
Error/
Critical
Flash not attempted for %s
using %s: Authentication
0x1034
Manager password. Then, retry
the operation.
failed while connecting to
Enclosure Manager (EM).
Check the logs for more
information and proceed
accordingly.
Flash failedError/
Critical
Flash failed for %s using
%s. Check log files (%s
and %s) for further
information.
0x1011
Error/
Critical
Flash failed for %s using
%s. Check log file (%s) for
further information.
0x1012
Error/
Critical
Smart Component flash
failed for %s using %s.
0x1015
Check log files: %s, %s
and %s.
Wait for a period of time and then
check whether the newer version
Devices that require a reset after
a flash operation (such as I/O
Error/
Critical
Flash failed for %s using
%s: the device hung on
reset.
0x1013
is reflected by discovering themodules) hung during the reset
process. affected components. If the newer
version does not display, retry the
operation.
The system was too busy to
respond or the Smart Component
Error/
Critical
Smart Component flash
failed for %s using %s:
0x1014
did not respond to the flashwait for flash status timed
operation within the specified
timeout period.
out. Check log files: %s,
%s and %s.
174 E5000 Error Codes