Administrator's Guide

8 Messaging system recovery
This chapter describes how to use the E5000 System Recovery DVD that is provided with your
messaging system.
System Recovery DVD
The E5000 System Recovery DVD enables you to install an image or recover from a catastrophic
failure.
At any time, you may boot from the DVD and restore the server to the factory condition. This enables
you to recover the system if all other means to boot the server fail.
While the recovery process makes every attempt to preserve the existing data volumes, you should
have a backup of your data before recovering the system.
IMPORTANT: All data on the original OS logical drive is erased during the recovery process.
Restoring the factory image with a DVD or USB flash device
1. Do one of the following:
a. For direct access, attach the SUV cable (supplied with the System) to the port on the front
of the server blade you want to recover. Connect a monitor and USB mouse to the SUV
cable. Using the remaining USB connector on the SUV cable, connect either a USB DVD
drive (and insert the System Recovery DVD) or a bootable USB flash device (prepared
with a System Recovery image).
b. For remote management access, connect to the server using iLO from a client PC. Insert
the System Recovery DVD in the client PC or attach a bootable USB flash device that has
been prepared with a System Recovery image.
2. Reboot the server blade to either the USB flash device or USB DVD drive.
The system BIOS attempts to boot to the USB device first by default. Watch the monitor output
during the boot as you may need to press a key to boot to the USB media.
NOTE: If directly connected, you may have to change the BIOS settings to ensure proper
boot sequence. If connected remotely, you may have to change some iLO settings to ensure
proper boot sequence.
3. Click Restore Factory Image.
The recovery process completes with minimal user intervention required. The server automatically
reboots more than once.
IMPORTANT: Do not interrupt the recovery process.
When the upgrade process is complete, the system automatically logs in as the Administrator
using “HPinvent!” as the password, and then prompts you to change the Administrator
password.
4. Remove the directly connected DVD or flash device (or remotely connected iLO virtual DVD
or flash device) from the server.
Using a USB flash drive for messaging system recovery
Creating a System Recovery USB flash drive is supported on Windows Vista, Windows 7, Windows
Storage Server 2008, and Windows Storage Server 2008 R2 operating systems only.
If you create a backup copy of the System Recovery DVD using a USB flash drive, you can also
use it to restore the system.
128 Messaging system recovery