HP Photosmart E327 Digital Camera User Guide 4" X 6" FRONT COVER
Legal and notice information © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Windows® is a U.S.
Contents 1 Getting started . . . . . . . . . . . . . . . . . . . . . . . 7 Setup 1 2 3 4 5 6 ................................ 8 Install the batteries . . . . . . . . . . . . . . . . . . 8 Turn on the camera . . . . . . . . . . . . . . . . . 9 Choose the language . . . . . . . . . . . . . . . . 9 Set the date and time . . . . . . . . . . . . . . . 10 Install and format a memory card (optional) 11 Install the software . . . . . . . . . . . . . . . . . 12 Windows® . . . . . . . . . . . . . . . . . . . . . .
White Balance . . . . . . . . . . . . . . . . . . . . . . 39 ISO Speed . . . . . . . . . . . . . . . . . . . . . . . . . 41 3 Reviewing images and video clips. . . . . . . . . 43 Using Playback . . . . . . . . . . . . . . . . . . . . . . . Total Images Summary Screen. . . . . . . . . . Using the Playback Menu. . . . . . . . . . . . . . . . Delete . . . . . . . . . . . . . . . . . . . . . . . . . . Viewing thumbnails . . . . . . . . . . . . . . . . . Magnifying images . . . . . . . . . . . . . . . . .
Transferring images to a computer without HP Photosmart Software . . . . . . . . . . . . . . . . 70 Connecting your camera as a digital camera 70 Using a memory card reader. . . . . . . . . . 71 Configuring the camera as a disk drive . . 74 Problems and solutions . . . . . . . . . . . . . . . . . . . 76 Error messages on the camera . . . . . . . . . . . . . . 88 Error messages on the computer . . . . . . . . . . . . . 98 Product support . . . . . . . . . . . . . . . . . . . . . . . 100 Helpful websites . .
HP Photosmart E327 User Guide
1 Getting started Congratulations on your purchase of the HP Photosmart E327 digital camera and welcome to the world of digital photography! This manual explains camera features you can use to ensure great results while enjoying the photographic experience. Some of these features are: • Video and audio capability—Record video clips (see page 24) or add audio clips to your still pictures (see page 54). • Transferring images to a computer—Easily transfer images from your camera to your computer. See page 55.
Setup To locate a part on your camera (such as a button or a light) while following the instructions in this section, see Camera parts on page 14. 1. Install the batteries 1. Open the Battery/Memory card door on the side of the camera by sliding the door toward the front of the camera. 2. Insert the batteries as indicated inside the door. 3. Close the Battery/Memory card door by pushing the door down and sliding the door toward the back of the camera until the door latches.
2. Turn on the camera To turn the camera on, slide the lens cover open until it clicks, uncovering the lens. The Power/ Memory light on the back of the camera turns on solid green. The HP logo also displays on the Image Display as the camera powers up. To turn the camera off, slide the lens cover closed until it clicks, covering the lens. CAUTION: When sliding the lens cover, keep your fingers clear of the lens. Fingerprints on the lens can impair the quality of the picture.
4. Set the date and time The camera has a clock that records the date and time at which you take each picture. This information is recorded in the image properties, which you can see in Playback, when viewing Image Advice, and when viewing the image on your computer. You can also choose to have the date and time imprinted on the image (see Date & Time Imprint on page 36). 1. The first item highlighted is the date and time format. If you want to change the format, use the buttons.
TIP: If you need to change the date and time settings later, you can do this with the Date & Time setting in the Setup menu. See Chapter 5, Using the Setup Menu. 5. Install and format a memory card (optional) Your camera contains internal memory that allows you to store images and video clips. However, you can use a memory card (purchased separately) instead to store images and video clips. For more information about supported memory cards, see Storage on page 121. 1.
7. Press the button to highlight Yes, and then press the button to format the card. Formatting Card... appears in the Image Display while the camera is formatting the memory card. When the camera has completed the formatting, the Total Images Summary screen is displayed (see Total Images Summary Screen on page 46). To remove the memory card from the camera, first turn the camera off.
Windows® To install the HP Photosmart Software successfully, your computer must have a minimum of 64MB of RAM, Windows x64, XP, 2000, 98, 98 SE, or Me, and Internet Explorer 5.5 Service Pack 2 or higher. Internet Explorer 6 is recommended. If your computer meets these requirements, the installation process installs either HP Photosmart Premier (Windows XP only) or HP Photosmart Essential. For differences between these, see HP Photosmart Software on page 69. 1.
Camera parts Refer to the pages in parentheses after the part names in the following tables for more information about those parts. Back of the camera 1 2 3 4 5 6 8 7 # Name Description 1 Image Display (page 21, 43) Allows you to frame pictures and video clips using Live View and review them afterward in Playback, and to view all the menus. 2 Live View/Playback button • If Live View is displayed, allows you to switch to Playback. • If Playback is displayed, allows you to switch to Live View.
# Name Description 3 Flash button (page 26) Allows you to select between the different flash settings. 4 Self-Timer button (page 29) Allows you to take a self-timer picture. 5 Power/Memory light • Solid green—Camera is on. • Blinking green—Camera is writing to either the internal memory or an installed memory card. 6 Battery/Memory card door (pages 8, 11) Allows access to insert and remove the batteries and an optional memory card.
Top of the camera 1 2 3 # Name 1 Shutter button Takes a picture. (page 23) 2 Wrist strap mount Allows you to attach a wrist strap to the camera. 3 Video button (page 24) Starts and stops recording a video clip.
Front, left side, and bottom of the camera 1 2 3 7 6 5 4 # Name Description 1 Lens cover/Power Turns the camera on and off and protects switch (page 9) the lens when the camera is off. 2 Self-Timer/Video light (pages 24, 29) Blinks during the count-down before taking a picture when the camera is set to Self-Timer. Also turns on solid when recording video. 3 Flash (page 26) Provides additional light to improve picture-taking.
# Name Description 5 Focus Mode switch (page 28) Allows you to switch between Normal and Macro focus mode. 6 Tripod mount Allows you to mount the camera on a tripod. 7 Microphone (pages 24, 54) Records audio clips that are attached to still images and the audio portion of video clips.
Camera states Your camera has two main states that allow you to complete certain tasks. • Live View—Allows you to take still pictures and record video clips. For information about using Live View , see Chapter 2, Taking pictures and recording video clips, starting on page 21. • Playback—Allows you to review the still images and video clips that you capture. For information about using Playback , see Chapter 3, Reviewing images and video clips, starting on page 43.
The Capture Menu lets you specify settings for taking a picture such as image quality, ISO speed, and imprinting the date and time on the images. For information about using this menu, see Using the Capture Menu on page 31. The Playback Menu lets you magnify and rotate images, add audio clips to images, select images for printing, and delete images. For information about using this menu, see Using the Playback Menu on page 47.
2 Taking pictures and recording video clips Using Live View The Image Display allows you to frame pictures and video clips using Live View. To activate Live View when the Image Display is off, press the Live View/Playback button until the Live View icon appears in the upper left corner of the Image Display. TIP: To conserve battery life, the Image Display shuts down during periods of inactivity when the camera is on. You can activate the Image Display by pressing the Live View/ Playback button.
The following table describes the information that is displayed in Live View when the camera settings are at their default values and an optional memory card is installed in the camera. If you change other camera settings, icons for those settings will also be displayed in Live View. 2 3 1 4 5 # Icon Description 1 Live View icon, indicating the camera is in Live View. This icon displays for the first few seconds.
Taking still pictures To take a still picture: 1. Press the Live View/Playback button until the Live View icon appears in the upper left corner of the Image Display, then frame the subject for your picture in the Image Display. 2. Press the Shutter button to take the picture. The camera beeps after taking the picture. TIP: Hold the camera with both hands and gently press the Shutter button to reduce camera shake and prevent blurry pictures.
Recording video clips 1. Press the Live View/Playback button until the Live View icon appears in the upper left corner of the Image Display, then frame the subject for your video using the Image Display. 2. To start recording video, press and release the Video button on the top of the camera. A video icon, REC, a video counter, and a message instructing how to end the video appear on the Image Display. The Self-Timer/Video light turns on solid red. 3.
Using digital zoom You can use digital zoom whenever you want to capture only a portion of the scene in the Image Display. As you zoom in, a yellow frame surrounds the portion of the scene you want to capture, allowing you to eliminate unwanted portions of the scene. 1. While in Live View, press the button (Zoom In icon) to enter digital zoom. 2. Continue to press Zoom In until a yellow frame surrounds the area of the image you want to capture.
Setting the flash The Flash button allows you to cycle through the flash settings on the camera. To change the flash setting, press the Flash button until the desired setting appears on the Image Display. The following table describes each of the flash settings on the camera. Setting Description Auto Flash The camera measures the light level and uses the flash if necessary.
Red eye The red-eye phenomenon is caused by light from the flash reflecting off the subjects’ eyes, which sometimes makes a human’s eyes appear red or an animal’s eyes appear green or white in the captured image. When you use a flash setting with red-eye reduction, the camera flashes quickly up to three times to cause the subject’s pupils to contract, thus reducing the effect of the red-eye phenomenon, before the camera uses the main flash.
Using the focus modes Focus modes change the focal distance of the camera to make it possible to take pictures of objects that are close to or far away from the camera. To change the focus mode, slide the Focus Mode switch on the front of the camera. The following table describes both of the focus mode settings on the camera. Setting Description Normal Use Normal mode when you need to take pictures of subjects more than 1 m (39 in) away.
Using the self-timer settings 1. Secure the camera to a tripod or set it on a stable surface. 2. Press the Timer button. Self-Timer appears in the Image Display. 3. Frame the subject (see page 21). 4. The next steps depend on whether you are capturing a still picture or recording a video clip. For Still Pictures: Press the Shutter button. A countdown appears on the screen and the Self-Timer/Video light blinks for 10 seconds before the camera takes the picture.
TIP: If you are taking still images in low light with or without a tripod, you can use the self-timer setting to avoid blurry images caused by camera shake. Place the camera on a steady surface or a tripod, frame your picture, then press the Shutter button all the way down and remove your hands from the camera. The camera will wait 10 seconds before taking the image, eliminating any possibility of your shaking the camera when you press the Shutter button.
Using the Capture Menu The Capture Menu allows you to adjust various camera settings that affect the characteristics of the images and video clips you capture with your camera. 1. To display the Capture Menu, press the button if Live View is on. If Live View is not on, press the Live View/ Playback button, and then press the button. 2. Use the buttons to scroll through the Capture Menu options. 3.
Shooting Modes This setting provides a pre-defined set of camera settings that are optimized for taking still pictures of certain scene types to give you better results. In each shooting mode, the camera selects the best settings, such as the ISO speed and shutter speed, optimizing them for the particular scene or situation. NOTE: The shooting mode does not apply when you are recording video clips. 1. In the Capture Menu (page 31), select Shooting Mode. 2.
Setting Description Landscape Use Landscape mode to capture scenes with deep perspective, such as mountains or city skylines, when you want the foreground and the background to be in focus. The camera uses lower ISO and operates with higher saturation for a more vivid effect. Portrait Use Portrait mode for pictures that have one or more people as their primary subject. The camera optimizes color combined with lower sharpness for a more natural effect.
Image Quality This setting allows you to set the resolution and JPEG compression of the still images you capture with your camera. The Image Quality sub-menu has five settings. 1. In the Capture Menu (page 31), select Image Quality. 2. In the Image Quality sub-menu, use the buttons to highlight a setting. 3. Press the button to save the setting and return to the Capture Menu.
The following table explains the Image Quality settings in more detail: Setting Description 5MP Best Images will be full resolution and have the lowest compression. This setting produces very high quality images and uses the most memory. This setting is recommended if you plan to print images up to 297 by 420 mm (11 by 17 in). 5MP Images will be full resolution and have medium compression. This setting produces high quality images, but uses less memory than the 5MP Best setting above.
The Image Quality setting will appear in the Live View screen. The new setting remains in effect until it is changed again, even when you turn the camera off. NOTE: When you use digital zoom, the resolution is further reduced as you zoom in. See Using digital zoom on page 25. NOTE: Image Quality settings do not apply when recording video clips. Date & Time Imprint This setting imprints either the date or the date and time of when the image was captured in the lower left-hand corner of the image.
The following table explains the settings in more detail: Setting Description Off The camera will not imprint a date or date & time on the image. Date Only The camera will permanently imprint the date in the lower left-hand corner of the image. Date & Time The camera will permanently imprint the date and time in the lower left-hand corner of the image. If the new setting is anything other than the default Off setting, the icon for the setting will appear in the Live View screen.
EV Compensation In difficult lighting conditions, you can use EV (Exposure Value) Compensation to override the automatic exposure setting that the camera makes. EV Compensation is useful in scenes that contain many light objects (like a white object against a light background) or many dark objects (like a black object against a dark background). Scenes containing many light objects or many dark objects could turn out gray without the use of EV Compensation.
White Balance Different kinds of lighting conditions cast different colors. For example, sunlight is more blue, while indoor tungsten light is more yellow. Scenes dominated by a single color may require an adjustment of the white balance setting to help the camera reproduce colors more accurately and ensure that whites appear white in the final image. You can also adjust the white balance to produce creative effects. For example, using the Sun setting can produce a warmer look to the image. 1.
Setting Description Tungsten The camera balances color based on incandescent or halogen lighting (typically found in homes). Fluorescent The camera balances color based on fluorescent lighting. If the setting is anything other than the default Auto setting, the icon for the setting will appear in the Live View screen. The new setting remains in effect until it is changed again or until the camera is turned off. The White Balance setting resets to the default Auto setting when you turn the camera off.
ISO Speed This setting adjusts the sensitivity of the camera to light. When ISO Speed is set to the default Auto setting, the camera selects the best ISO speed for the scene. Lower ISO speeds will capture images with the least amount of grain (or noise), but result in slower shutter speeds. If taking a picture in low light conditions without a flash at ISO 100, you may want to use a tripod.
HP Photosmart E327 User Guide
3 Reviewing images and video clips You can use Playback to review the images and video clips stored in your camera. In addition, the Playback Menu allows you to view thumbnails of images or magnify images so you can take a closer look at them on the camera, delete images or video clips, and manipulate images. To do these things and more, see Using the Playback Menu on page 47. Using Playback 1.
During Playback, the Image Display also indicates additional information about each image or video clip. The following table describes this information.
# Icon Description 1 Playback icon, indicating the camera is in Playback. This icon displays for the first few seconds. 2 Displays only when an optional memory card is installed in the camera. 3 Power indicator, such as this full battery level indicator (see Power indicators on page 108). 4 Displays for the first few seconds when you enter Playback to indicate that you can scroll through the images or video clips using the buttons.
Total Images Summary Screen When you press the button while viewing the last image, the Total Images Summary screen appears showing the number of pictures taken, and the number of pictures remaining. A counter indicating the total number of images selected for printing is shown in the upper left-hand corner of the screen.
Using the Playback Menu The Playback Menu allows you to delete still images or video clips, undelete images, and format the camera’s internal memory or optional memory card. Additionally, you can record audio clips to attach to an image, view thumbnails, magnify and rotate images, and select images for printing. 1. To display the Playback Menu, press the button while you are in Playback.
The following table summarizes the Playback Menu options. 1 2 3 4 5 # 6 7 Icon Description 1 Delete—Presents a sub-menu where you can delete the current image or video clip, delete all images and video clips, format the internal memory or an optional memory card, and undelete the last deleted image. (See Delete on page 49.) 2 View Thumbnails—Displays a thumbnail view of images and video clip frames on the Image Display. (See Viewing thumbnails on page 50.
Delete In the Playback Menu (page 47), when you select Delete, the Delete sub-menu displays. Use the buttons to highlight an option, and then press the button to select it. The Delete sub-menu provides the following options: • Cancel—Returns you to the Playback Menu without deleting the currently displayed image or video clip. • This Image—Deletes the currently displayed image or video clip.
Viewing thumbnails In the Playback Menu (page 47), when you select View Thumbnails you can view the still images you have taken and the first frames of the video clips you have recorded arranged in a matrix of nine thumbnail images and video clip frames per screen. 1. In the Playback Menu, select View Thumbnails. A Thumbnail view of up to nine images and video clip frames appears on the Image Display. A yellow border surrounds the current image or video clip frame. 2.
Magnifying images In the Playback Menu (page 47), when you select Magnify, the currently displayed image is automatically magnified 2x. The center portion of the magnified image is displayed. 1. In the Playback Menu, select Magnify. 2. To pan around the magnified image, use the and buttons. 3. To increase magnification to 4x, press the button. Press the button again to return to normal magnification. 4. Press the button to exit Magnify and return to Playback.
Print In the Playback Menu (page 47), when you select Print, the camera displays a sub-menu that allows you to select a still image for printing. 1. In the Playback Menu, select Print. The Print selection screen appears on the Image Display with the number of copies to print displayed in the center of the screen. 2. Use the buttons to increase or decrease the number of copies to print. 3. Use the buttons to select additional images to print. 4.
Rotate In the Playback Menu (page 47), when you select Rotate, the camera displays a sub-menu that allows you to rotate the image in 90-degree increments. 1. In the Playback Menu, select Rotate. 2. Use the buttons to rotate the image clockwise or counter-clockwise. The image rotates in the Image Display. 3. After you have rotated the image to the desired orientation, press the button to save image in the new orientation. NOTE: Rotate is not available for video clips.
Record Audio In the Playback Menu (page 47), when you select Record Audio, you can attach an audio clip to a still picture you have already taken, or you can replace an audio clip already attached to an image. 1. In the Playback Menu, select Record Audio. Audio recording starts immediately. 2. To stop recording, press the button; otherwise, the audio continues to record until the camera runs out of memory.
4 Transferring and printing images Transferring images to a computer TIP: You can also perform this task using a memory card reader (see Using a memory card reader on page 71). 1. Confirm that the HP Photosmart Software is installed on your computer (see Install the software on page 12). To transfer images to a computer that does not have the HP Photosmart Software installed on it, see Using your camera without installing the HP Photosmart Software on page 69. 2.
4. Turn on the camera. • On Windows: The HP Photosmart Software provides the download functionality. In the Transfer Images from Camera/Card screen, click Start Transfer. The images are transferred to the computer. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer. • On Macintosh: The application configured in Image Capture Preferences (HP Photosmart Mac or iPhoto) provides the download functionality.
2. Using the USB cable that came with your camera, connect the larger end of the USB cable to the corresponding connector on the PictBridge-certified printer. TIP: The PictBridge connector is usually located on the front of the printer. 3. Turn your camera on and make sure the camera’s USB Configuration setting is set to Digital Camera (see USB Configuration on page 63). 4.
TIP: Printing directly from the camera has the following limitation: You cannot print video clips directly to a printer. Transfer these to the computer using the HP Photosmart Software (see Transferring images to a computer on page 55). NOTE: If you connect the camera to a non-HP printer and encounter problems with printing, contact your printer manufacturer. HP does not provide customer support for non-HP printers.
5 Using the Setup Menu The Setup Menu allows you to adjust a number of camera settings, such as the camera sounds, date and time, and the configuration of the USB. 1. While in Live View, press the Live View/Playback button, and then press the button. 2. Scroll to the Setup Menu tab using the buttons. 3. Use the buttons to scroll through the Setup Menu options. 4.
Display Brightness This setting allows you to adjust the brightness of the Image Display for the viewing conditions. You can use this setting to increase the brightness for harsh lighting environments, or reduce the brightness to extend battery life. The default Display Brightness setting is Medium. 1. In the Setup Menu (page 59), select Display Brightness. 2. In the Display Brightness sub-menu, highlight the brightness level you prefer for the Image Display.
Camera Sounds Camera sounds are the sounds that the camera makes when you turn it on, press a button, or take a picture. Camera sounds are not the audio sounds recorded with images or video clips. The default Camera Sounds setting is On. 1. In the Setup Menu (page 59), select Camera Sounds. 2. In the Camera Sounds sub-menu, highlight Off or On. 3. Press the button to save the setting and return to the Setup Menu. The new setting remains in effect until it is changed again, even when you turn the camera off.
Date & Time This setting allows you to set the date/time format, as well as the current date and time for the camera. This is usually done when you first set up the camera; however, you may need to re-set the date and time when you are travelling to different time zones, after the camera has been without power for an extended time, or if the date or time is incorrect. The date/time format chosen will be used to display the date information in Playback.
USB Configuration This setting determines how the camera is recognized when connected to a computer. 1. In the Setup Menu (page 59), select USB. 2. In the USB Configuration sub-menu, highlight one of these two choices: • Digital Camera—Causes the computer to recognize the camera as a digital camera using the Picture Transfer Protocol (PTP) standard. This is the default setting on the camera, and the setting needed to configure the camera for printing to a PictBridge-certified printer.
Language This setting allows you to set the language used in the camera interface, such as the text in menus. 1. In the Setup Menu (page 59), select . 2. In the Language sub-menu, use the and buttons to highlight the language you want to use. 3. Press the button to save the setting and return to the Setup Menu. The new setting remains in effect until it is changed again, even when you turn the camera off.
Move Images to Card This option allows you to move images from the internal memory to an optional memory card that you have installed (see Install and format a memory card (optional) on page 11). This option is available in the Setup Menu if an optional memory card is installed in the camera and the internal memory contains at least one image. 1. In the Setup Menu (page 59), highlight Move Images to Card... and press the button. 2. A confirmation screen appears in the Image Display.
Reset Settings This option allows you to reset the camera to the factory default settings. 1. If you have an optional memory card in the camera, remove the memory card (see page 12). 2. In the Setup Menu (page 59), select Reset Settings.... 3. In the Reset All Settings? sub-menu, highlight one of these two choices: • Cancel—Exits the menu without resetting any of the settings.
6 Troubleshooting and support This chapter contains information on the following topics: • Resetting the camera (page 68) • HP Photosmart Software, including system requirements for HP Photosmart Essential and Premier (page 69) • Using the camera without installing the HP Photosmart Software (page 69) • Possible problems, causes, and solutions (page 76) • Error messages on the camera (page 88) • Error messages on the computer (page 98) • Getting assistance from HP, including web and phone support (page 100)
Resetting the camera If your camera does not respond when you press any buttons, try resetting the camera as follows: 1. Turn off the camera. 2. If you have an optional memory card installed, remove it. (Although removing an optional memory card is not necessary for performing the reset, it eliminates the memory card as a possible cause of the problem.) 3. Remove the batteries from the camera for 5 to 10 seconds. 4. Reinsert the batteries and close the Battery/Memory card door. 5.
HP Photosmart Software The HP Photosmart Software provides features for transferring images and video clips to your computer, as well as features for modifying stored images (remove red eyes, rotate, crop, resize, adjust image quality, and more). The CD that came with your camera contains the following versions of HP Photosmart Software: • HP Photosmart Premier Software (for Windows XP and Windows x64 systems with at least 128 MB of RAM).
Transferring images to a computer without HP Photosmart Software If you do not, or cannot, install HP Photosmart Software on your computer, there are three ways to transfer images from your camera to the computer: • Connect your camera to the computer as a Digital Camera (Windows XP or Mac OS X only) • Use a memory card reader • Configure the camera as a disk drive Connecting your camera as a digital camera If you have a Windows XP system, or a Mac OS X system, simply connect the camera to your computer di
Using a memory card reader If you are using a memory card in your camera, you can simply remove it from the camera and put it in a memory card reader (purchased separately). The memory card reader acts just like a floppy disk drive or CD-ROM drive. In addition, some computers and HP Photosmart printers have memory card slots built into them, and you can use these memory card slots as you would use a regular memory card reader to save images to the computer.
5. Select all the images (in the Edit pull-down menu click on Select All), then copy them (in the Edit menu click on Copy). 6. Click on the Local Disk under My Computer. You are now working in your computer’s hard disk drive. 7. Create a new folder under Local Disk (go to the File pulldown menu and click on New, then click on Folder. A folder called New Folder appears in the right side of the Explorer screen).
Transferring images to a Macintosh computer using a memory card reader 1. Remove the memory card from your camera and insert it into the memory card reader (or the memory card slot in your computer or printer). 2. Depending on your computer configuration and/or the version of the Mac OS you are running, an application called either Image Capture or iPhoto will launch automatically and guide you through the process of transferring images from your camera to your computer.
Configuring the camera as a disk drive You can set up your camera to function as a disk drive when it is connected to your computer, so you can transfer images without using the HP Photosmart Software. NOTE: Recommended for Windows 2000, Me, and 98 SE computers. You may be unable to use this method with Windows 98 computers. 1. Set your camera to act as a Disk Drive (you only need to do this step once): a. Turn the camera on, press the button, then use the button to navigate to the Setup Menu . b.
NOTE: On Macintosh computers, if either Image Capture or iPhoto do not launch automatically, look on the desktop for a disk drive icon with your camera’s model number. For more information about how to copy files, visit Mac Help.
Problems and solutions Problem Possible Cause Solution The camera does not turn on. You did not slide the lens cover far enough. • Slide the lens cover until it clicks. The batteries are functioning incorrectly, are dead, are installed incorrectly, are missing, or are the wrong type. • The charge in the batteries could be low or completely drained. Try installing new or recharged batteries. 76 • Ensure that the batteries are installed correctly (see page 11).
Problem Possible Cause Solution The camera does not turn on (continued). The optional memory card is not a supported card or is corrupted. Ensure that the memory card is the proper type for your camera (see page 121). If the card is the proper type, remove the memory card and see if you can turn on the camera. If you can turn on the camera with the memory card removed, then the card is probably corrupted. Format the memory card with a computer and a card reader.
Problem Possible Cause I have to replace or recharge the batteries frequently. Extended Image See Extending battery life on Display use for page 104. video recording, excessive flash use, or Display Brightness set to High, increases the rate of battery drain. The NiMH batteries you are using were recharged incorrectly, or have drained on their own because they have not been used lately.
Problem Possible Cause Solution The camera does not respond when I press a button (continued). The camera is connected to a computer. Most of the camera buttons do not respond when the camera is connected to a computer. If they respond, it is only to turn the Image Display on if it is off, or, in some cases, turn the Image Display off if it is on. The camera is processing an image.
Problem Possible Cause Solution A long delay occurs between pressing the Shutter button and the camera taking a picture (continued). The camera is using a flash setting with redeye reduction. It will take longer to take a picture with red-eye reduction. The shutter is delayed because of the additional flashes. In turn, make sure your subjects wait for the additional flashes. The camera does not take a picture when I press the Shutter button. You did not press the Shutter button hard enough.
Problem Possible Cause Solution My image is blurry. The light is low and the flash is set to Flash Off . • In dim light, the camera requires a longer exposure, and it is difficult to hold the camera steady for more than 1/60 of a second. Use a tripod to hold the camera steady, improve lighting conditions, or set the flash to Auto Flash (see page 26). • Hold the camera with two hands as you gently press the Shutter button.
Problem Possible Cause Solution My image is too bright. The flash provided too much light. • Turn the flash off (see page 26). • Move back from the subject. Set EV Compensation to 0.0 You used EV (see page 38). Compensation when you should not have. 82 A natural or artificial source other than the flash provided too much light. • Try taking the picture from a different angle. • Avoid pointing the camera directly toward a bright light or reflective surface on a sunny day.
Problem Possible Cause Solution My image is too dark. The flash was on, but the subject was too far away. Make sure your subject is within the flash working distance (see page 119). If not, try using the Flash Off setting (see page 26). This setting will require a longer exposure, so use a tripod. Increase the EV Compensation The scene had (see page 38). many lightcolored objects, such as a white object on a light background. There was not enough light.
Problem Possible Cause Solution My image is too dark (continued). The Display Brightness needs to be adjusted. Set the Display Brightness in the Setup Menu to Medium or High (see page 60). My image is grainy. The ISO Speed setting was too high. Use a lower ISO Speed setting (see page 41). The Image Quality setting was too low. Use a higher Image Quality setting, such as 5MP Best, which has the lowest image compression (see page 34). There was not enough light.
Problem Possible Cause Solution Images are missing on my camera. You installed a memory card after taking one or more images. When you install a memory card, images in internal memory are not visible. Move the images from the internal memory to the memory card (see page 65) or remove the memory card. Some menu options are grayed out in the Playback Menu. The option is not This is normal behavior. For available for the example, if a video clip is selected, you cannot rotate it. image.
Problem Possible Cause Solution The camera responds very sluggishly when trying to review images. A slow optional memory card (like an MMC card) that is installed or too many images on the card can affect processing times. See Storage on page 121 and Memory capacity on page 123 for tips about memory cards. The camera may be processing an image. Wait until the Power/Memory light turns solid green, indicating that the camera has finished processing.
Problem Possible Cause Solution I receive an error message while transferring images from the camera to my computer. A power surge or electrostatic discharge may have interrupted the transfer. Close the HP Photosmart Software, disconnect the camera from the computer, and reset the camera (see page 68). Then, restart the image transfer process (see page 55). I am having a problem installing or using the HP Photosmart Software. Your computer does not have enough RAM to install the software.
Error messages on the camera Message Possible Cause Solution BATTERIES DEPLETED. Camera is shutting down. Battery power is too low to continue operation. Replace or recharge the batteries. Batteries are too low to take pictures. Battery power is Replace or recharge the too low to take a batteries. still picture or video, but you can still view images in Playback. This message appears sooner with Alkaline batteries than with NiMH or Lithium batteries.
Message Possible Cause Solution CARD IS UNFORMATTED. Press OK to format card. The optional memory card that is installed needs to be formatted. Format the memory card by following the instructions on the Image Display (or remove the card from the camera if you do not want it to be formatted). Formatting the memory card will delete all files on the card. CARD HAS WRONG FORMAT. Press OK to format card.
Message Possible Cause Solution MEMORY FULL or CARD FULL There is insufficient room to save more images in internal memory or on the optional memory card that is installed. Transfer images from the camera to your computer, then delete all images in internal memory or on the memory card (see page 49). Or replace the card with a new one. Memory/card too full to record audio. There is insufficient room to record audio in internal memory or on the optional memory card that is installed.
Message Possible Cause Solution The image is too large to magnify. The image was probably taken with another camera. Transfer the image to your computer and resize it using the HP Photosmart Software. The image is too large to rotate. The image was probably taken with another camera. Transfer the image to your computer and rotate it using the HP Photosmart Software. CARD IS UNREADABLE The camera is having trouble reading the optional memory card that is installed.
Message Possible Cause Solution Unknown image error. Unable to complete request. The camera could not complete the image modification you requested. • Try modifying the image again. • If the same message displays, transfer the image to your computer and modify it using the HP Photosmart Software. PROCESSING... The camera is processing data, such as saving the last picture you took.
Message Possible Cause Solution ERROR SAVING IMAGE. or ERROR SAVING VIDEO. • Always wait until the The optional Power/Memory light memory card that stops blinking before is installed was removing the memory removed before card from the camera. the camera finished writing • With the camera to the card or turned off, remove the was half-locked. memory card and check to see if the locking tab on the edge of the card is fully in the unlocked position. Cannot display image .
Message Possible Cause Solution Unknown USB device. The camera is connected to a USB device that it does not recognize. Make sure that the camera is connected to a supported printer or computer. Unsupported printer The printer is an unsupported device. Connect the camera to a PictBridge-certified printer. Or connect the camera to a computer and print from there instead. There is no Unable to communicate with connection between the printer. camera and printer. Unable to Print.
Message Possible Cause Solution No printable images in memory. or No printable images on card. The camera has no still images. Video clips cannot be printed directly from the camera. Disconnect the camera from the printer, then take still images before reconnecting the camera to the printer. Cannot print video You tried to select clips. video clip for printing. Video clips cannot be printed from the camera.
Message Possible Cause There is a problem The ink cartridge with the printer’s may be low or the ink cartridge ink. may not be supported for the printer. Solution Install a supported printer cartridge, turn the printer off, then turn it back on. Low ink. The printer cartridge is running low on ink. Replace the ink cartridge. You may be able to print some images using the current cartridge, but their color and quality may not be of high quality. Printer is out of ink. The printer cartridge is empty.
Message Possible Cause Solution Printer is out of paper. The printer is out of paper. Load paper into the printer, and then press the OK or Continue button on the printer. Printer error. There is a problem with the printer. Turn the printer off, then on again. Press the button on the camera. Complete the print request again.
Error messages on the computer Message Possible Cause Solution Cannot Connect To Product The camera is turned off. Turn on the camera. The camera is not working correctly. Try connecting the camera directly to a PictBridgecertified printer, and print an image. This will verify that the optional memory card, USB connection, and the USB cable are functioning correctly. The cable is not connected correctly. Make sure that the cable is firmly connected to the computer and camera.
Message Possible Cause Solution Cannot Connect To Product (continued) The optional memory card that is installed is locked. With the camera turned off, remove the memory card and switch the locking tab on the card to the unlocked position. The USB connection failed. Reboot the computer. The computer is not connected to the Internet. Make sure your computer is online.
Product support Helpful websites Camera tips, product registration, newsletter subscriptions, driver and software updates, support alerts www.hp.com www.hp.com/photosmart (English only) Customers with disabilities www.hp.com/hpinfo/community/ accessibility/prodserv (English only) HP Customer Care, guidelines www.hp.com/support for phone support Getting assistance In order to get the best from your HP product, please consult the following standard HP support offerings: 1.
• Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you register your product) 3. HP support by phone Support options and fees vary by product, country and language. For a list of support conditions and phone numbers, visit www.hp.com/support. 4. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support. 5.
HP Photosmart E327 User Guide
A Managing batteries Your camera uses two AA batteries. For best results, use Energizer Lithium AA or rechargeable Nickel Metal Hydride (NiMH) AA batteries. Alkaline batteries provide far less battery life than Lithium or NiMH batteries. Top points about batteries • The first time that you use a set of NiMH batteries, be sure that you fully charge them before using them in the camera.
• The performance of all batteries will decrease as the temperature drops. For best performance in cold environments, use Energizer Lithium AA batteries. NiMH batteries may also provide acceptable low temperature performance. To improve the performance of all battery types, keep the camera and/or batteries stored in a warm inside pocket when in a cold environment.
• Do not pierce the battery with nails, strike the battery with a hammer, step on the battery, or otherwise subject it to strong impacts or shocks. • Do not solder directly onto the battery. • Do not expose the battery to water or salt water, or allow the battery to get wet. • Do not disassemble or modify the battery. The battery contains safety and protection devices, which, if damaged, may cause the battery to generate heat, explode, or ignite.
Performance per battery type The following table shows how Alkaline, Lithium, and rechargeable NiMH batteries perform in different types of use scenarios.
Number of shots per battery type The following table shows the minimum, maximum, and average number of shots that may be obtained using Alkaline, Lithium, and rechargeable NiMH batteries. Battery type Alkaline Minimum number of shots Maximum number of shots Approximate number of shots under average use 70 120 100 NiMH 110 280 190 Lithium 260 490 340 In the above table, please note that in all cases, four pictures are taken per session with at least a 5 minute break between sessions.
Power indicators The following icons may be displayed on the status screen, in Live View, in Playback, and when the camera is connected to a computer or printer. If no icon is displayed, this means that the camera has sufficient battery power to function normally. Icon Description Batteries have more than 70 percent energy remaining. Batteries have 30 to 70 percent energy remaining. Batteries have 10 to 30 percent energy remaining. Batteries’ level is low.
Recharging NiMH batteries NiMH batteries can be recharged with the optional HP Photosmart battery quick recharger. For information about this optional accessory, see Appendix B, Purchasing camera accessories, starting on page113. The following table shows the average time it takes to recharge NiMH batteries that have been fully discharged when the batteries are being charged in the HP quick recharger. The table also notes the signal you will see when the batteries have been recharged.
• NiMH batteries discharge when not in use, whether they are installed in a camera or not. If they have not been used for more than two weeks, recharge them before using them again. Even if you are not using your batteries, it is a good idea to charge them every six months to a year to prolong their useful life. • The performance of all rechargeable batteries, including NiMH, will degrade over time, especially if they are stored and used at high temperatures.
Safety precautions for recharging NiMH batteries • Do not charge any batteries other than NiMH batteries in the quick recharger. • Insert the NiMH batteries in the correct orientation in the quick recharger. • Use the quick recharger in a dry location only. • Do not charge NiMH batteries in a hot location, such as in direct sunlight or near a fire. • When recharging NiMH batteries, do not cover the quick recharger in any way.
HP Photosmart E327 User Guide
B Purchasing camera accessories You can purchase additional accessories for your camera. For information on your HP E327 camera and compatible accessories, go to: • www.hp.com/photosmart (US) • www.hp.ca/photosmart (Canada) • www.hp.com (all other countries) To purchase accessories, visit your local retailer or order online at: • www.hpshopping.com (US) • www.hpshopping.ca (Canada) • www.hp.com/eur/hpoptions (Europe) Below are some accessories for this digital camera.
• HP Photosmart SD memory cards (For important information about supported types of memory cards, see Storage on page 121.) • HP Photosmart 128MB SD memory card (L1873A/L1873B) • HP Photosmart 256MB SD memory card (L1874A/L1874B) • HP Photosmart 512MB SD memory card (L1875A/L1875B) • HP Photosmart 1GB SD memory card (L1876A / L1876B) • HP Photosmart camera cases Protect your camera with a compact padded case. Includes neck strap, belt loop, and an organizer for memory cards.
C Caring for your camera Your HP camera has been designed to withstand most conditions under which you would normally take pictures. However, you should take some basic precautions when using your camera (see Basic camera care below) and clean it regularly (see Cleaning the camera on page 117). Basic camera care You should take some basic precautions to ensure that your camera continues to perform optimally. • Before storing the camera, wipe moisture from the camera body with a clean, dry, soft cloth.
• Always turn the camera off when you are not using it to protect the lens. When the camera is off, the camera lens retracts and the lens wink mechanism closes over the lens to protect it. • Clean your camera body, Image Display, and lens regularly with cleaning supplies designed specifically for cameras. See Cleaning the camera on page 117. • Keep your camera and accessories in a padded case with a good strap for easy transport.
Cleaning the camera TIP: If your camera needs cleaning beyond what is described in this section, take the camera to a camera store that specializes in cleaning digital cameras. Cleaning your camera not only keeps it looking its best, it also improves the quality of your photos. It is especially important to clean the lens regularly because dust particles and fingerprints can mar the quality of any photos you take.
Cleaning the camera body and image display Do the following to remove any fingerprints, dust, moisture, and so forth that have accumulated on the camera body and Image Display. 1. Blow gently on the Image Display to eliminate dust. 2. Wipe the entire surface of the camera and the Image Display using a clean, dry, soft cloth. NOTE: You can also wipe the Image Display with lenscleaning tissue.
D Specifications Feature Description Resolution Still pictures: • 5.19 MP (2654 by 1955) total pixel count • 4.92MP (2560 by 1920) effective pixel count Video clips: • QVGA 256 by 192 at 24 frames per second Sensor Diagonal 7.2 mm (1/2.5-inch, 4:3 format) CCD Color depth 36 bit (12 bits by 3 colors) Lens Focal length: • 7.7 mm • 35 mm equivalent, approximately 46.1 mm F-Number: f/3.5 Lens threads None Zoom 4x digital zoom Focus Fixed focus.
Feature Description Flash settings Flash Off, Auto Flash (default), Red-Eye, Flash On Image Display 1.
Feature Description Compression format • JPEG (EXIF) for still images • EXIF2.2 for still images with embedded audio • MPEG1 for video clips Storage • 16MB internal flash memory • Slot for memory card • This camera supports both standard and high-speed HP-branded Secure Digital (SD) and MultiMediaCard (MMC) memory cards 16MB and larger. Only MMC cards that have been verified compliant to the MultiMediaCard specification are supported.
Feature Description Power Typical power usage: 1.8 Watts with Image Display on. 3.6 Watts maximum power usage. Power sources can be either: • Two non-rechargeable AA Lithium batteries, or • Two rechargeable AA NiMH batteries. Rechargeable batteries can be recharged in the optional HP Photosmart Quick Recharger. Average recharging time of NiMH batteries is provided in the section Recharging NiMH batteries on page 109.
Memory capacity The following table lists the approximate number and average size of still images that can be stored in the internal memory in the camera when the camera is set to different Image Quality settings available in the Capture Menu. NOTE: Not all 16MB of internal memory is available for storing images, because some memory is used for internal camera operations.
HP Photosmart E327 User Guide
Index A AA batteries, types to use 103 accessories for camera 113 Action mode, setting 32 arrow buttons on Controller 15 audio clips, record 54 automatic exposure, override 32 B batteries door on camera 15 extend life of 104 indicators 108 install 8 performance 106 quick recharge kit 113 recharging NiMH 109 shots per type 107 top points about use 103 types to use 103 blinking lights on camera 15, 17 brightening an image 38 buttons on camera 14 buying camera accessories 113 C camera accessories 113 cleani
camera parts back of camera 14 front, left side, and bottom of camera 17 top of camera 16 Camera Sounds, setting 61 capacity of internal memory 123 Capture Menu 31 cleaning body 118 image display 118 lens 117 compression format 121 computer, connect camera to 55 connections as a Picture Transfer Protocol (PTP) device 63 as a USB Mass Storage Device Class (MSDC) 63 to computer 55 to printer 56 connector, USB 17 conserving battery life 104 Controller with arrow buttons, description 15 126 D darkening an ima
focus mode settings 28 switch 18 focus range 119 format internal memory 49 memory card 11, 49 H HP Photosmart Essential Software 69 HP Photosmart Premier Software 69 HP Photosmart Software installing 12 not using 69 HP websites 100 I Image Display description 14 using 21 Image Quality, setting 34 images brightening 38 darkening 38 Date & Time Imprint 36 focus modes 28 Image Quality setting 34 ISO Speed setting 41 magnifying 51 number remaining 22, 46 number saved in internal memory 123 Print 52 Rotate 53
lens cover/power switch, description 17 life of battery, conserving 104 Live View 21 Live View/Playback button, description 14 low battery indicator 108 M Macintosh computer install software 13 USB setting on camera 63 Macro mode setting 28 switch 18 Magnify 51 memory card door on camera 15 format 11, 49 install 11 pictures remaining 22, 46 supported types and sizes 121 memory, internal format 49 image capacity 123 pictures remaining 22, 46 128 Menu/OK button, description 15 menus Capture 31 overview 19
P parts of camera back of camera 14 front, left side, and bottom of camera 17 top of camera 16 performance per battery type 106 Playback 43 Playback Menu 47 Portrait mode, setting 33 power indicators 108 light 15 specifications 122 turn on/off 9 power conservation, time-out 111 Power light, description 15 print images 52 print images directly to printer 56 problems, troubleshooting 67 purchasing camera accessories 113 R range Exposure Compensation 120 flash 119 focus 119 recharging NiMH batteries 109 reco
W space remaining in memory 22, 46 specifications 119 states, camera 19 still pictures, take 23 Sunset mode, setting 33 websites 100 White Balance, setting 39 Windows computer install software 13 working range of flash 119 T Z Thumbnails 50 Time & Date, setting 10, 62 Timer button 15 total images summary screen 46 transfer images to computer 55 tripod mount, description 18 troubleshoot problems 67 turn on/off power 9 zoom digital 25 specifications 119 U under-exposing an image 38 USB configuration se
