Administrator's Guide

9 Support and other resources
This chapter contains support information and the available resources for the HP Dynamic Root
Disk software product.
9.1 Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
• Technical support registration number (if applicable
• Product serial number
• Product model name and number
• Product identification number
• Applicable error message
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
• See the Contact HP worldwide (in English) webpage (http://www8.hp.com/us/en/
hp-information/summary/ww-contact-us.html).
For HP technical support:
• In the United States, for contact options see the Contact HP United States webpage (http://
welcome. hp.com/country/us/en/contact_us.html). To contact HP by phone:
— Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7
days a week. For continuous quality improvement, calls may be recorded or monitored.
— If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more
information about Care Packs, refer to the HP website (http://www8.hp.com/us/en/
business-services/it-services.html?compURI=1077422).
• In other locations, see the Contact HP worldwide (in English) webpage (http://
welcome.hp.com/country/us/en/wwcontact_us.html).
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html
After registering, you will receive email notification of product enhancements, new driver versions,
firmware updates, and other product resources.
Documentation feedback
Your comments and suggestions regarding product features can help HP develop future versions
of the Dynamic Root Disk Software. HP is also interested in receiving feedback to improve
documentation.
Please use the following web page to send feedback to HP: http://www.hp.com/bizsupport/
feedback/ww/webfeedback.html.
If you are providing documentation feedback, include the document title and manufacturing part
number. All submissions become the property of HP.
9.1 Contacting HP 45