HP Pavilion dv7 Entertainment PC Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard Development Company, L.P. Athlon and Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
MSG revision history Revision Publication date Description A October 2009 The audio/infrared board spare part kit does not include an audio/infrared board cable. The audio/infrared board cable is included in the Cable Kit, spare part number 480474-001. The information was updated in the following locations: Computer major components on page 18, Sequential part number listing on page 37, and Removal and replacement procedures on page 47.
iv MSG revision history
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
vi Safety warning notice
Table of contents 1 Product description 2 External component identification Top components ................................................................................................................................... 7 Display components ............................................................................................................ 7 Buttons, fingerprint reader, and speakers ............................................................................ 9 Keys ..............................
Grounding guidelines ......................................................................................................... 49 Electrostatic discharge damage ........................................................................ 49 Packaging and transporting guidelines ............................................. 50 Workstation guidelines ..................................................................... 50 Equipment guidelines .......................................................................
Display system information .............................................................................................. 112 Restoring default settings in the Setup Utility .................................................................. 113 Exiting the Setup Utility .................................................................................................... 113 Setup Utility menus ....................................................................................................................
When to back up .............................................................................................................. 154 Backup suggestions ......................................................................................................... 154 Using system restore points ............................................................................................ 154 When to create restore points .........................................................................
1 Product description Category Description Computer models equipped with AMD processors and graphics subsystems with discrete memory Computer models equipped with AMD processors and graphics subsystems with UMA memory Computer models equipped with Intel processors and graphics subsystems with discrete memory Product Name HP Pavilion dv7 Entertainment PC √ √ √ Processors AMD processors: AMD Turion™ Ultra Dual-Core 35W ZM-86 2.
Category Description Computer models equipped with AMD processors and graphics subsystems with discrete memory Graphics ATi Mobility Radeon HD 3450 with 256 MB of discrete graphics subsystem memory (32 MB × 16 DDR2 × 4 PCs) √ Unified memory architecture (UMA) with shared video memory: ● Up to 358 MB of graphics subsystem memory on computer models equipped with 2048 MB or more of main system memory ● Up to 251 MB of graphics subsystem memory on computer models equipped with 1024 MB ● Memory size i
Category Description Computer models equipped with AMD processors and graphics subsystems with discrete memory Computer models equipped with AMD processors and graphics subsystems with UMA memory Computer models equipped with Intel processors and graphics subsystems with discrete memory √ √ Supports all Serial ATA (SATA) 9.5-mm, √ 2.
Category Description Computer models equipped with AMD processors and graphics subsystems with discrete memory Computer models equipped with AMD processors and graphics subsystems with UMA memory Computer models equipped with Intel processors and graphics subsystems with discrete memory Fixed (1 screw for removal) √ √ √ Support for the following optical drives: √ √ √ Low-light VGA camera √ √ √ Fixed (no tilt) √ √ √ Activity LED √ √ √ 640 × 480 by 24 frames per second √ √ √ Micro
Category Wireless External media card Ports Docking Description Computer models equipped with AMD processors and graphics subsystems with discrete memory Computer models equipped with AMD processors and graphics subsystems with UMA memory Computer models equipped with Intel processors and graphics subsystems with discrete memory Intel Wi-Fi Link 5100 802.11a/b/g WLAN module √ Broadcom 4322 802.11a/b/g/n WLAN module √ Broadcom BCM4312 802.
Category Description Computer models equipped with AMD processors and graphics subsystems with discrete memory Computer models equipped with AMD processors and graphics subsystems with UMA memory Computer models equipped with Intel processors and graphics subsystems with discrete memory Keyboard/ pointing devices 17-inch full-size keyboard with numeric keypad √ √ √ Touchpad supports 2-way scrolling √ √ √ Taps enabled as default √ √ √ 8-cell 2.
2 External component identification Top components Display components Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. (2) Wireless antennae (select models only) Send and receive signals from one or more wireless devices. These antennae are not visible from the outside of the computer. NOTE: For optimal transmission, keep the areas immediately around the antennae free from obstructions.
8 Item Component Description (3) Internal microphones (2) Record sound. (4) Integrated webcam light On: The integrated webcam is in use. (5) Integrated webcam Records video and captures still photographs.
Buttons, fingerprint reader, and speakers Item Component Description (1) Speakers (2) Produce sound. (2) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Item Component Description (4) Volume mute button Mutes and restores speaker sound. (5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume. (6) Previous/rewind button ● Plays the previous track or chapter when the button is pressed once.
Keys Item Component Description (1) esc key Displays system information about your computer when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows® Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.
TouchPad Item Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) TouchPad left button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad scroll zone Scrolls up or down. (6) TouchPad right button* Functions like the right button on an external mouse.
Front components Item Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● On: A battery is charging. ● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Rear components Component Function Vents (2) Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Right-side components 14 Item Component Description (1) USB ports (2) Connect optional USB devices. (2) Optical drive light Blinking: The optical drive is being accessed.
Left-side components Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) External monitor port Connects an external VGA monitor or projector. (3) Expansion port 3 Connects the computer to an optional docking device or an optional expansion product. NOTE: The computer has only one expansion port.
Bottom components Item Component Description (1) Battery bay Holds the battery. (2) Integrated subwoofer Contains the subwoofer speaker. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
3 Illustrated parts catalog Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
Computer major components 18 Chapter 3 Illustrated parts catalog
Item Description Spare part number (1) 17.
Item (4) Description Spare part number ● For use in Brazil 483275-201 ● For use in the Czech Republic 483275-221 ● For use in Europe, the Middle East, and Africa 483275-021 ● For use in Greece 483275-151 ● For use in Hong Kong 483275-AC1 ● For use in Israel 483275-BB1 ● For use in Japan 483275-291 ● For use in Latin America 483275-161 ● For use in the People's Republic of China 483275-AA1 ● For use in Russia 483275-251 ● For use in Thailand 483275-281 Bluetooth® module
Item Description Spare part number For use only with computer models equipped with Intel processors: (12) ● With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory and 512-GB of graphics subsystem memory 480365-001 ● With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory and 256-GB of graphics subsystem memory 480366-001 Modem modules: NOTE: The modem module spare part kits do not include a modem module cable.
Item 22 Description Spare part number ● Atheros AR9280 802.
Item Description Spare part number ● 453730-002 Broadcom 4321 802.
Item Description Spare part number ● 459339-002 Atheros AR2425 802.
Item Description Spare part number ● 487330-002 Broadcom 4322 802.
Item (16) Description Spare part number ● 459263-002 Broadcom BCM4312 802.
Item (19) Description Spare part number With PAL jack 482900-001 Fans: For use only with computer models equipped with AMD processors 488885-001 For use only with computer models equipped with Intel processors 480481-001 (20) Subwoofer (includes 2 mounting grommets) 480471-001 (21) Processors (include replacement thermal material): AMD processors: ● Turion Ultra ZM86 2.40-GHz 480854-001 ● Turion Ultra ZM82 2.20-GHz 480852-001 ● Turion Ultra ZM80 2.10-GHz 480851-001 ● Turion RM70 2.
Item Description (23) Optical drives (include a bezel and an optical drive bracket): (24) Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001 Hard drives (include bracket): 320-GB, 5400-rpm 480456-001 250-GB, 5400-rpm 480455-001 160-GB, 7200-rpm 480454-001 160-GB, 5400-rpm 480453-001 120-GB, 5400-rpm 480452-001 Hard Drive Ha
Display assembly components The HP Pavilion dv7 Entertainment PC offers 2 types of display assemblies. Component spare parts are listed in this section for AntiGlare display assemblies and BrightView display assemblies. AntiGlare display assembly spare parts Item Description (1) Display enclosures (include wireless antenna transceivers and cables): Spare part number For use with computer models equipped with 802.
Item 30 Description Spare part number Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 495896-001 Display Screw Kit (not illustrated) 490502-001 Chapter 3 Illustrated parts catalog
BrightView display assembly spare parts Item Description Spare part number (1) Display bezel (includes logo and display lid switch actuator magnet) 480444-001 (2) Webcam/microphone module 480446-001 (3) Display hinges (includes left and right hinges) 480448-001 (4) Display inverter 480447-001 (5) BrightView display panels (include display panel cable): For use only with computer models equipped with WSXGA+ display panels 480441-001 For use only with computer models equipped with WXGA disp
Item Description (6) Wireless antenna transceivers and cables: (7) 32 Spare part number For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables) 489804-001 For use with computer models equipped with 802.11a/b/g and 802.
Plastics Kit Item Description Spare part number Plastics Kit 480467-001 (1) ExpressCard slot bezel (2) Accessory cover (includes 6 captive screws, secured by C-clips) Plastics Kit 33
Cable Kit Item 34 Description Spare part number Cable Kit 480474-001 (1) Bluetooth module cable (2) Power connector cable (3) Modem module cable (includes an RJ-11 connector) (4) TV tuner module cable (5) Audio/infrared board cable (not illustrated) Chapter 3 Illustrated parts catalog
Mass storage devices Item Description (1) Hard drives (include bracket): (2) Spare part number 320-GB, 5400-rpm 480456-001 250-GB, 5400-rpm 480455-001 160-GB, 7200-rpm 480454-001 160-GB, 5400-rpm 480453-001 120-GB, 5400-rpm 480452-001 Optical drives (include a bezel and an optical drive bracket): Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001 DVD±RW and CD-RW SuperMulti Double-Layer
Miscellaneous parts Description Spare part number AC adapters 90-W AC adapter (for use only with computer models equipped with graphics subsystems with discrete memory) 463955-001 65-W AC adapter (for use only with computer models equipped with graphics subsystems with UMA memory) 463958-001 CAT5E cable 454619-001 Wired headset with volume control 371693-003 Optical mouse 436238-001 Wireless laser mouse (includes infrared transceiver) 430958-001 Power cords: For use in Argentina 490371-D01 F
Description Spare part number Thin profile remote control (fits into ExpressCard slot) 465541-001 Screw Kit, includes: 480475-001 ● Phillips PM3.0×4.0 screw ● Phillips PM2.5×13.0 screw ● Phillips PM2.5×6.0 captive screw ● Phillips PM2.5×6.0 screw ● Phillips PM2.5×5.0 screw ● Phillips PM2.5×4.0 broad-head screw ● Phillips PM2.5×4.0 screw ● Phillips PM2.0×10.0 captive screw ● Phillips PM2.0×4.0 screw ● Phillips PM2.0×3.
38 Spare part number Description 453730-002 Broadcom 4321 802.
Spare part number Description 459339-002 Atheros AR2425 802.
40 Spare part number Description 480377-001 17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna transceivers and cables) 480378-001 17.
Spare part number Description 480467-001 Plastics Kit NOTE: See Plastics Kit on page 33 for more Plastics Kit spare part information.
Spare part number Description 482260-001 Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 482260-002 Atheros AR9280 802.
Spare part number Description 483275-051 Keyboard for use only with computer models equipped with AMD processors in France 483275-061 Keyboard for use only with computer models equipped with AMD processors in Italy 483275-071 Keyboard for use only with computer models equipped with AMD processors in Spain 483275-111 Keyboard for use only with computer models equipped with AMD processors in Switzerland 483275-121 Keyboard for use only with computer models equipped with AMD processors in French Can
44 Spare part number Description 487330-002 Broadcom 4322 802.
Spare part number Description 490034-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, modem module, and TV tuner module (includes 6 rubber feet) 490035-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and TV tuner module, but not a modem module (includes 6 rubber feet) 490036-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and modem module, but not a TV
46 Spare part number Description 497103-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD processors (include webcam, microphone, and wireless antenna transceivers and cables) 497104-001 17.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Unknown user password If the computer you are servicing has an unknown user password, follow these steps to clear the password. NOTE: These steps also clear CMOS. Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 115 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 480480-001. There are 6 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Battery Description Spare part number 8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 480385-001 6-cell, 47-Wh, 2.
3. Pivot the battery (2) upward and remove it (3) from the computer. To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place.
Webcam/microphone module NOTE: This section applies only to computer models equipped with BrightView display assemblies. NOTE: If it has been determined that the webcam/microphone module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the webcam/microphone module.
5. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/ microphone module cable allows. 6. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. 7. Remove the webcam/microphone module. Reverse this procedure to install the webcam/microphone module. Optical drive NOTE: All optical drive spare part kits include an optical drive bezel and bracket.
3. Insert a thin tool, such as a paper clip (2), into the disc tray release access hole. (The optical drive disc tray is partially ejected from the optical drive.) 4. Use the disc tray frame to slide the optical drive (3) out of the computer. 5. Remove the optical drive. 6. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive bracket toward you. 7. Remove the two Phillips PM2.0×4.
Hard drive NOTE: All hard drive spare part kits include a hard drive bracket. Description Spare part number 320-GB, 5400-rpm 480456-001 250-GB, 5400-rpm 480455-001 160-GB, 7200-rpm 480454-001 160-GB, 5400-rpm 480453-001 120-GB, 5400-rpm 480452-001 Hard Drive Hardware Kit (includes bracket and screws) 480457-001 Before removing the hard drive, follow these steps: 1. Shut down the computer.
5. Use the Mylar tabs (2) to disconnect the hard drives (3) from the computer. 6. Remove the hard drives (4) from the computer by lifting them straight up. 7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive. 8. Lift the bracket (2) straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
TV tuner module NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable is included in the Cable Kit, spare part number 480474-001. NOTE: The TV tuner external antenna cables are available using spare part numbers 482900-001 (with F-PAL jack) and 482900-002 (with PAL jack).
3. Remove the TV tuner module (3) by pulling the module away from the slot at an angle. NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the TV tuner module slot. Reverse this procedure to install the TV tuner module.
RTC battery NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared. Description Spare part number RTC battery 480468-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
WLAN module Description Spare part number WLAN modules for use only with computer models equipped with AMD processors: Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 482260-001 Atheros AR9280 802.
Description Spare part number Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States 459339-001 Atheros AR2425 802.
Description Spare part number Broadcom 4322 802.
Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 54). 5.
Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 54). 5.
Switch cover NOTE: The switch cover includes the power button board and cable and LED board and cable. Description Spare part number For use only with computer models equipped with AMD processors 480469-001 For use only with computer models equipped with Intel processors 485605-001 Before removing the switch cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
5. Slide the switch cover (2) back until it rests on the display. 6. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected and disconnect the cable from the LED board. 7. Remove the switch cover (2). Reverse this procedure to install the switch cover.
Keyboard For use in country or region Spare part number For use in country or region Spare part number For use with all computer models: Denmark, Norway, and Sweden 483275-DH1 Saudi Arabia 483275-171 France 483275-051 Spain 483275-071 French Canada 483275-121 Switzerland 483275-111 Germany 483275-041 Turkey 483275-141 Italy 483275-061 The United Kingdom 483275-031 The Netherlands 483275-B31 The United States 483275-001 Portugal 483275-131 For use only with computer models equip
Remove the keyboard: 72 1. Turn the computer upside down, with the front toward you. 2. Remove the Phillips PM2.5×13.0 screw that secures the keyboard to the computer. 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Remove the three Phillips PM2.0×4.0 screws (1) and the Phillips PM2.0×3.0 broad-head screw (2) that secure the keyboard to the computer. 6. Lift the rear edge of the keyboard (1) until it rests at an angle.
7. Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top cover and rest it on the display. 8. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2). 9. Remove the keyboard. Reverse this procedure to install the keyboard.
Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 480474-001. Description Spare part number Bluetooth module 483113-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Speaker assembly Description Spare part number Speaker assembly 480470-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Display assembly NOTE: All display assembly spare part include a webcam, microphone, and wireless antenna transceivers and cables. 17.0-inch WSXGA+ AntiGlare display assembly for use only with computer models equipped with AMD processors 497104-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD processors 497103-001 17.
2. Remove the wireless antenna cables (2) from the routing channels in the top cover. CAUTION: The display assembly will be unsupported when the following screws are removed. To prevent damage to the display assembly, support it before removing the screws. 3. Remove the three Phillips PM2.5×13.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer. 4. Remove the display assembly (3).
6. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display enclosure to the display assembly. 7. Turn the display enclosure upside down, with the hinges toward you. 8. Release the display enclosure (1) by sliding it toward the top of the display assembly until it detaches from the display assembly. 9. Lift the bottom edge of the display enclosure (2) until the display enclosure logo LED cable is accessible. 10.
14. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module. 15. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 480446-001. 16. If it is necessary to replace the display inverter, remove the 7 Phillips PM2.5×5.0 screws (1) that secure the display inverter cover to the display bezel. 17. Remove the display inverter cover (2) by lifting it straight up.
20. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter. 21. Remove the display inverter. The display inverter is available using spare part number 480447-001. 22. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×5.0 screws (1) and the four Phillips PM2.5×4.0 screws (2) that secure the display hinges to the display panel. 23. Remove the eight Phillips PM2.0×4.0 screws (1) that secure the display hinges to the display panel.
24. Remove the display hinges (2). The display hinges are available using spare part number 498136-001. NOTE: Steps 25 through 40 provide display internal component removal information for computer models equipped with BrightView display assemblies. See steps 5 through 24 for display internal component removal information for computer models equipped with AntiGlare display assemblies. 25.
27. Remove the display bezel (3). The display bezel is available using spare part number 480444-001. 28. If it is necessary to replace the display inverter, release the display inverter (1) as far as the display panel cable and backlight cable allow. 29. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter. 30. Remove the display inverter. The display inverter is available using spare part number 480447-001. 31.
33. Disconnect the display logo LED board cable (3) from the display panel cable. 34. Remove the display panel. The display panel is available using the following spare part numbers: ● 480441-001 (17.0-inch, WSXGA+ BrightView display panel) ● 480440-001 (17.0-inch, WXGA BrightView display panel) 35. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws (1) that secure each display hinge to the display panel. 36. Remove the display hinges (2).
39. Remove the wireless antenna cables from the tabs (3) built into the display enclosure shielding. 40. Remove the wireless antenna cables (4). The wireless antenna transceivers and cables are available using the following spare part numbers: ● 489804-001 (for use with computer models equipped with an 802.11a/b/g/n WLAN module) ● 487748-001 (for use with computer models equipped with an 802.11a/b/g or 802.11b/g WLAN module) Reverse this procedure to reassemble and install the display assembly.
Top cover Description Spare part number For use only with computer models equipped with a fingerprint reader 480466-001 For use only with computer models not equipped with a fingerprint reader 480465-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
86 3. Remove the eight Phillips PM2.5×4.0 screws secure the top cover to the computer. 4. Disconnect the Bluetooth module cable (1) from the system board. 5. Release the ZIF connector to which the TouchPad cable (2) is attached and disconnect the cable from the system board. 6. Release the ZIF connector to which the fingerprint reader board cable (3) is attached and disconnect the cable from the system board.
7. Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure. 8. Remove the five Phillips PM2.5×4.0 screws that secure the top cover to the base enclosure. 9. Lift the rear edge of the top cover (1) until it disengages from the computer, and then lift the top cover (2) up and remove it. Reverse this procedure to install the top cover.
Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 480476-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Remove the fingerprint reader board (2) and cable from the top cover. Reverse this procedure to install the fingerprint reader board. TouchPad on/off button board Description Spare part number TouchPad on/off button board (includes cable) 481392-001 Before removing the TouchPad on/off button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Remove the TouchPad on/off button board: 1. Turn the top cover upside down, with the front toward you. 2. Release the ZIF connector to which the TouchPad on/off button board cable (1) is attached, and then disconnect the cable from the TouchPad button board. 3. Remove the Phillips PM2.5×4.0 screw (2) that secures the TouchPad on/off button board to the top cover. 4. Remove the TouchPad on/off button board (3) and cable from the top cover.
d. Keyboard (see Keyboard on page 71) e. Speaker assembly (see Speaker assembly on page 75) f. Display assembly (see Display assembly on page 76) g. Top cover (see Top cover on page 85) Remove the TouchPad on/off button board: 1. Turn the top cover upside down, with the front toward you. 2. Release the ZIF connector to which the TouchPad button board cable (1) is attached, and then disconnect the cable from the TouchPad board. 3. Remove the two Phillips PM2.5×4.
4. Remove the battery (see Battery on page 54). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Switch cover (see Switch cover on page 69) d. Keyboard (see Keyboard on page 71) e. Speaker assembly (see Speaker assembly on page 75) f. Display assembly (see Display assembly on page 76) g. Top cover (see Top cover on page 85) Remove the Bluetooth module cable: 1.
Modem module NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 480474-001. Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 461749-001 For use only in Australia and New Zealand 461749-011 Before removing the modem module, follow these steps: 1. Shut down the computer.
3. Lift the modem module (3) straight up to disconnect it from the system board. Reverse this procedure to install the modem module. System board NOTE: All system board spare part kits include replacement thermal material.
4. Remove the battery (see Battery on page 54). 5. Remove the following components: a. Optical drive (see Optical drive on page 57) b. Hard drive (see Hard drive on page 59) c. Switch cover (see Switch cover on page 69) d. Keyboard (see Keyboard on page 71) e. Bluetooth module (see Bluetooth module on page 74) f. Speaker assembly (see Speaker assembly on page 75) g. Display assembly (see Display assembly on page 76) h.
Remove the system board: 1. Disconnect the following cables: (1) USB board cable (2) Audio/infrared board cable (3) Modem module cable (4) Fan cable (5) Subwoofer cable 96 2. Remove the four Phillips PM2.5×4.0 screws that secure the system board to the base enclosure. 3. Use the optical drive connector (1) to lift the system board (2) until it rests at an angle. 4. Disconnect the power connector cable (3) from the system board.
5. Remove the system board (4) by sliding it away from the base enclosure at an angle. Reverse this procedure to install the system board. Audio/infrared board Description Spare part number Audio/infrared board 480477-001 NOTE: The audio/infrared board spare part kit does not include an audio/infrared board cable. The audio/infrared board cable is included in the Cable Kit, spare part number 480474-001. Before removing the audio/infrared board, follow these steps: 1. Shut down the computer.
Remove the audio/infrared board: 1. Disconnect the audio/infrared board cable (1) from the system board. 2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the audio/infrared board to the base enclosure. 3. Lift the audio/infrared board (3) straight up to remove it from the base enclosure. Reverse this procedure to install the audio/infrared board.
f. Display assembly (see Display assembly on page 76) g. Top cover (see Top cover on page 85) Remove the USB board: 1. Disconnect the USB board cable (1) from the system board. 2. Remove the Phillips PM2.5×4.0 screw (2) that secures the USB board to the base enclosure. 3. Remove the USB board (3) from the base enclosure. Reverse this procedure to install the USB board.
c. Switch cover (see Switch cover on page 69) d. Keyboard (see Keyboard on page 71) e. Speaker assembly (see Speaker assembly on page 75) f. Display assembly (see Display assembly on page 76) g. Top cover (see Top cover on page 85) h. System board (see System board on page 94) Remove the fan: 1. Remove the two Phillips PM2.5×5.0 screws (1) that secure the fan to the base enclosure. 2. Remove the fan (2) from the base enclosure. Reverse this procedure to install the fan.
4. Remove the battery (see Battery on page 54). 5. Remove the following components: a. Hard drive (see Hard drive on page 59) b. Optical drive (see Optical drive on page 57) c. Switch cover (see Switch cover on page 69) d. Keyboard (see Keyboard on page 71) e. Speaker assembly (see Speaker assembly on page 75) f. Display assembly (see Display assembly on page 76) g. Top cover (see Top cover on page 85) h. System board (see System board on page 94) Remove the subwoofer: 1.
Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 480474-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Modem module cable NOTE: The modem module cable is included in the Cable Kit, spare part number 480474-001. The modem module cable includes the RJ-11 jack. Before removing the modem module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
TV tuner module cable NOTE: The TV tuner module cable is included in the Cable Kit, spare part number 480474-001. Before removing the TV tuner module cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Heat sink NOTE: All heat sink spare kits include replacement thermal material.
3. Remove the heat sink assembly (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly. NOTE: Steps 4 through 6 apply only to computer models equipped with graphics subsystems with UMA memory. 4. If it is necessary to replace the heat sink, loosen the four Phillips PM2.5×10.0 captive screws (1) that secure the heat sink to the system board. 5.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Thermal pads are used on the Northbridge chip (3), the video memory chip (4), and the system board capacitors (5), and the sections of the heat sink (6) that service these components.
Reverse this procedure to install the heat sink.
Processor NOTE: All processor spare part kits include thermal material. Description Spare part number AMD Turion Ultra ZM86 2.40-GHz processor 480854-001 AMD Turion Ultra ZM82 2.20-GHz processor 480852-001 AMD Turion Ultra ZM80 2.10-GHz processor 480851-001 AMD Turion RM70 2.00-GHz processor 480857-001 AMD Athlon QL60 1.90-GHz processor 480856-001 Intel Core2 Duo 2.80-GHz processor 481377-001 Intel Core2 Duo 2.53-GHz processor 481374-001 Intel Core2 Duo 2.
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor.
5 Setup Utility WARNING! Only authorized technicians trained by HP must repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board. Improper repairs can create a safety hazard.
Using the Setup Utility Changing the language of the Setup Utility The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10.
Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open the Setup Utility by turning on or restarting the computer.
Setup Utility menus The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select To do this System information ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Select To do this Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Boot Options Set the following boot options: ● f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20). ● CD-ROM boot―Enable/disable boot from CD-ROM. ● Floppy boot―Enable/disable boot from diskette. ● Internal Network Adapter boot―Enable/disable boot from Internal Network Adapter.
6 Specifications Computer specifications Metric U.S. Width 39.59 cm 15.59 in Depth 28.49 cm 11.22 in Height (front to back) 3.34 to 4.21 cm 1.32 to 1.66 in Weight (with optical drive, hard drive, and battery) 3.50 kg 7.72 lbs Second hard drive adds: 0.13 kg 0.28 lbs Camera adds: 0.009 kg 0.02 lbs Dimensions Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 18.5 V dc @ 4.74 A - 90 W Operating current 3.5 A or 4.
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.0-inch, SXGA+ display specifications Metric U.S. Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.
17.0-inch WXGA display specifications Metric U.S. Height 24.4 cm 9.6 in Width 38.1 cm 15.0 in Diagonal 43.2 cm 17.0 in Number of colors Up to 16.8 million Contrast ratio 200:1 Brightness 180 nits typical Dimensions Pitch resolution Pitch 0.259 × 0.259 mm Format 1440 × 900 Configuration RGB vertical stripe Backlight CCFT Character display 80 × 25 Total power consumption 6.
Hard drive specifications 320-GB* 250-GB* 160-GB* 120-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CDR, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-R and CD-RW CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2 MB Data transfer rate 24X CD-ROM
System DMA specifications, AMD Hardware DMA System function DMA4 Direct memory access controller System DMA specifications, Intel Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Available for PC Card DMA6 Not assigned DMA7 Not assigned *PC Card controller can use DMA 1, 2, or 5.
System interrupt specifications, AMD with graphics subsystems with discrete memory Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce Syste
System interrupt specifications, AMD with graphics subsystems with UMA memory Hardware IRQ System function IRQ0 High precision event timer IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller IRQ7 Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant SD Host Controller IRQ8 High precision event timer IRQ10 nVidia nForce PCI System Management IRQ11 nVidia nForce System Man
System interrupt specifications, Intel Hardware IRQ System function IRQ0 System timer IRQ1 Standard 101-/102-Key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ3 Intel 82801DB/DBM USB2 Enhanced Host Controller—24CD IRQ4 COM1 IRQ5* Conexant AC—Link Audio Intel 82801DB/DBM SMBus Controller—24C3 Data Fax Modem with SmartCP IRQ6 Diskette drive IRQ7* Parallel port IRQ8 System CMOS/real-time clock IRQ9* Microsoft ACPI-compliant system IRQ10* Intel USB UHCI controller—24C2 Intel 82852/82855
System I/O address specifications, AMD I/O address (hex) System function (shipping configuration) 0000 - 0008 DMA controller 000A - 000F DMA controller 0020 - 0021 Programmable interrupt controller 0040 - 0043 System timer 0060 - 0060 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard 0061 - 0061 System speaker 0062 - 0062 Microsoft ACPI-Compliant Embedded Controller 0064 - 0064 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard 0066 - 0066 Microsoft ACPI-Compliant Embedded
I/O address (hex) System function (shipping configuration) 30E0 - 30E3 (UMA only) Standard Dual Channel PCI IDE Controller 30E8 - 30EB Standard Dual Channel PCI IDE Controller 30EC - 30EF Standard Dual Channel PCI IDE Controller 30F0 - 30F7 Standard Dual Channel PCI IDE Controller 30F8 - 30FF (discrete only) Standard Dual Channel PCI IDE Controller 4000 - 407F (discrete only) nVidia GeForce8400M GS 4000 - 4FFF PCI standard PCI-to-PCI bridge 5000 - 5FFF (discrete only) PCI standard PCI-to-PC
System I/O address specifications, Intel I/O address (hex) System function (shipping configuration) 000 - 00F DMA controller no. 1 010 - 01F Unused 020 - 021 Interrupt controller no.
I/O address (hex) System function (shipping configuration) 220 - 22F Entertainment audio 230 - 26D Unused 26E - 26 Unused 278 - 27F Unused 280 - 2AB Unused 2A0 - 2A7 Unused 2A8 - 2E7 Unused 2E8 - 2EF Reserved serial port 2F0 - 2F7 Unused 2F8 - 2FF Infrared port 300 - 31F Unused 320 - 36F Unused 370 - 377 Secondary diskette drive controller 378 - 37F Parallel port (LPT1/default) 380 - 387 Unused 388 - 38B FM synthesizer—OPL3 38C - 3AF Unused 3B0 - 3BB VGA 3BC - 3BF Rese
System memory map specifications, AMD with graphics subsystems with discrete memory Size Memory address System function 128 KB 000A0000-000BFFFF nVidia GeForce8400M GS 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host Controller 4 KB B0008000-B0008FFF nVidia nForce Networking Controller 512 KB B0080000-B00FFFFF nVidi
System memory map specifications, AMD with graphics subsystems with UMA memory Size Memory address System function 128 KB 000A0000-000BFFFF nVidia MCP67M 16 KB B0000000-B0003FFF HDA Controller 8 KB B0004000-B0005FFF Standard Dual Channel PCI IDE Controller 4 KB B0006000-B0006FFF Standard OpenHCD USB Host Controller 256 B B0007000-B00070FF Standard Enhanced PCI to USB Host Controller 256 B B0007400-B00074FF Standard Enhanced PCI to USB Host Controller 16 B B0007800-B000780F nVidia nFor
System memory map specifications, Intel Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 48 KB 000C0000-000CBFFF Video BIOS 160 KB 000C8000-000E7FFF Unused 64 KB 000E8000-000FFFFF System BIOS 15 MB 00100000-00FFFFFF Extended memory 58 MB 04800000-07FFFFFF Super extended memory 58 MB 04800000-07FFFFFF Unused 2 MB 08000000-080FFFFF Video memory (direct access) 4 GB 08200000-FFFEFFFF Unused 64 KB FFFF0000-FFFFFFFF
7 Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 480475-001, and the Display Screw Kit, spare part number 480443-001. Phillips PM2.5×6.0 captive screw Color Quantity Length Thread Head diameter Black 6 6.0 mm 2.5 mm 5.0 mm Where used: 6 screws that secure the accessory cover to the computer (screws are secured by C-clips) Phillips PM2.5×6.
Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Black 3 5.0 mm 2.5 mm 5.
Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Silver 19 4.0 mm 2.0 mm 4.5 mm Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: (1) Two screws that secure the TV tuner module to the system board (2) Two screws that secure the WLAN module to the system board Phillips PM2.0×4.
Where used: (1) One screw that secures the keyboard to the top cover (2) Two screws that secure the Bluetooth module to the top cover Where used: 8 screws that secure the display hinges to the display panel on BrightView display assemblies 136 Chapter 7 Screw listing
Where used: 2 screws that secure the modem module to the system board Phillips PM2.0×4.
Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 49 4.0 mm 2.5 mm 5.
Where used: 3 screws that secure the switch cover to the computer Where used: 3 screws that secure the keyboard to the top cover Where used: 8 screws that secure the display panel to the display enclosure Phillips PM2.5×4.
Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure on BrightView display assemblies Where used: 8 screws that secure the top cover to the base enclosure Where used: 5 screws that secure the top cover to the base enclosure 140 Chapter 7 Screw listing
Where used: (1) One screw that secures the TouchPad on/off button board to the top cover (2) Two screws that secure the TouchPad button board to the top cover Where used: 4 screws that secure the system board to the base enclosure Phillips PM2.5×4.
Where used: (1) Two screws that secure the audio/infrared board to the base enclosure (2) One screw that secures the USB board to the base enclosure 142 Chapter 7 Screw listing
Phillips PM3.0×4.0 screw NOTE: The Phillips PM3.0×4.0 screws are also available in the Hard Drive Hardware Kit, spare part number 480457-001. Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.
Phillips PM2.5×13.0 captive screw Color Quantity Length Thread Head diameter Black 9 13.0 mm 2.5 mm 5.
Where used: 3 screws that secure the display assembly to the computer Where used: 4 screws that secure the top cover to the base enclosure Phillips PM2.5×13.
Phillips PM2.0×3.0 broad-head screw Color Quantity Length Thread Head diameter Black 5 3.0 mm 2.0 mm 7.
Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Silver 11 6.0 mm 2.5 mm 5.0 mm Where used: 3 screws that secure the display assembly to the computer Where used: 2 screws that secure the display bezel to the display enclosure Phillips PM2.5×6.
Where used: 6 screws that secure the top cover to the base enclosure 148 Chapter 7 Screw listing
Phillips PM2.5×4.0 broad-head screw Color Quantity Length Thread Head diameter Silver 2 4.0 mm 2.5 mm 6.0 mm Where used: 2 screws that secure the subwoofer to the base enclosure Phillips PM2.5×4.
Phillips PM2.0×10.0 captive screw Color Quantity Length Thread Head diameter Silver Up to 7 10.0 mm 2.0 mm 6.
Where used: 4 captive screws that secure the heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory (screws are spring-loaded and secured by C-clips) Phillips PM2.0×10.
8 Backup and Recovery Recovering system information Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time. NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
Backing up your information When to back up ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Backup suggestions ● Create a set of recovery discs using Recovery Manager. ● Create system restore points using the Windows® System Restore feature, and periodically copy them to disc.
When to create restore points ● Before you add or extensively modify software or hardware ● Periodically, whenever the system is performing optimally NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration. Create a system restore point 1. Select Start > Control Panel > System and Maintenance > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4.
Performing a recovery NOTE: You can recover only files that you have previously backed up. HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition (select models only) on the hard drive.
9 Connector pin assignments 1394 Pin Signal 1 Power 2 Ground 3 TPB- 4 TPB+ 5 TPA- 6 TPA+ 1394 157
Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground 158 Chapter 9 Connector pin assignments
External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 159
HDMI Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2– 4 TMDS data 1+ 5 TMDS data 1 shield 6 TMDS data 1– 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0– 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V power 19 Hot plug detect 20 Shell 160 Chapter 9 Connector pin assignments
RJ-11 (modem) Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused RJ-11 (modem) 161
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground 162 Chapter 9 Connector pin assignments
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this appendix can result in damage to display components.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index Symbols/Numerics 1394 port location 15 pin assignments 157 1394 Power Saving 114 A AC adapter, spare part numbers 36, 39 accessory cover illustrated 33 removal 59 administrator password 114 antenna illustrated 29, 32 locations 7 removal 83 spare part numbers 29, 32, 44, 84 applications key, Windows 11 audio, product description 4 audio-in jack location 13 pin assignments 158 audio-out jack location 13 pin assignments 158 audio/infrared board removal 97 spare part number 21, 41, 97 B backing up custom
display bezel illustrated 31 release 56 removal 81 spare part number 31, 40, 82 Display Cable Kit, spare part number 29, 32, 40 display components illustrated 19, 31 recycling 165 display enclosure illustrated 29, 32 removal 77 spare part numbers 29, 32, 40, 41, 44, 45, 78 display hinge illustrated 29, 31 removal 80, 83 spare part numbers 29, 31, 40, 46, 81, 83 display inverter illustrated 29, 31 removal 79 spare part number 29, 31, 40, 80, 82 display inverter cover illustrated 29 removal 79 spare part numb
K keyboard components 11 product description 6 removal 71 spare part numbers 19, 42, 71 keypad keys 11 keys embedded numeric keypad 11 esc 11 fn 11 function 11 Windows applications 11 Windows logo 11 modem jack location 14 pin assignments 161 modem module removal 93 spare part numbers 21, 39, 93 modem module cable illustrated 34 removal 103 modem, product description 4 monitor port location 15 pin assignments 159 mouse, spare part numbers 36, 37 L LAN Power Saving 114 language support 114 left-side compon
graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem 4 operating system 6 optical drives 3 pointing device 6 ports 5 power requirements 6 processors 1 product name 1 security 6 serviceability 6 TV tuner 5 webcam 4 wireless 4 product name 1 R rear components 14 recovering a program or driver 152 recovering from the dedicated recovery partition 156 recovering from the recovery discs 156 recovery 156 recovery discs 156 Recovery Manager 152 recovery partition 156 recovery, system 152 remote co
TV tuner external antenna cable, spare part numbers 26, 42, 61 TV tuner module removal 61 spare part numbers 26, 42, 61 TV tuner module cable illustrated 34 removal 104 TV tuner, product description 5 removal 64 spare part numbers 21, 37, 38, 39, 41, 42, 43, 64 workstation guidelines 50 U Universal Serial Bus (USB) port location 14, 15 pin assignments 162 unknown password 52 USB board removal 98 spare part numbers 21, 41, 44, 98 using system restore points 154 V vents 14, 16 Virtualization Technology 114
