HP Pavilion dv3 Entertainment PC Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
MSG revision history Revision Publication date Description A August 2010 Changed and added new spare part numbers.
iv MSG revision history
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
vi Safety warning notice
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ................................................................................................................ 5 Top components ................................................................................................................................... 5 Display components ..............
Component replacement procedures ................................................................................................. 35 Serial number label ............................................................................................................ 36 Computer feet .................................................................................................................... 37 Battery ........................................................................................................
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................. 85 7 Backup and recovery .................................................................................................................................... 87 Creating recovery discs ...................................................................................................................... 87 Backing up your information ..........................................................................
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1 Product description Category Description Product Name HP Pavilion dv3 Entertainment PC Processors Intel® Quad Core™ processors (support Intel Turbo Boost Technology): ● Intel Quad Core i7-840QM 1.86-GHz turbo processor, 8-MB L3 cache, 1333-MHz front side bus (FSB), 45-W ● Intel Quad Core i7-820QM 1.73-GHz processor (SC turbo up to 3.06-GHz), 8-MB L3 cache, 45W ● Intel Quad Core i7-740QM 1.73-GHz turbo processor, 6-MB L3 cache, 1333-MHz FSB, 45-W ● Intel Quad Core i7-720QM 1.
Category Description Panel 13.
Category Description 12.
Category Description Ports ● 3-pin AC power ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● eSATA ● HDMI version 1.3 supporting up to 1080p, 1920×1080 at 60 Hz and 1920×1200 at 60 Hz in DVI Mode ● RJ-45 (Ethernet, includes link and activity lights) ● USB 2.
2 External component identification Top components Display components Item Component Description (1) Internal microphones (2) Record sound. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still photographs.
Wireless antennas On select computer models, at least 2 antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. *The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Power button and fingerprint reader (select models only) Item Component Description (1) Power button* ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys 8 Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Action keys Execute frequently used functions.
Lights Item Component Description (1) TouchPad light On: TouchPad is disabled. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: Power is on. ● Blinking: The computer is in the Sleep state. NOTE: Another power light is located on the left side of the computer. (4) Mute light On: Speaker sound is off. (5) Wireless light ● White: An integrated wireless device, such as a WLAN device and/or a Bluetooth device, is on. NOTE: Wireless devices are enabled at the factory.
TouchPad Item Component Description (1) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPad on and off. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings.
Left-side components Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Right-side components Item Component Description (1) Optical drive light ● On: The optical drive is being accessed. ● Off: The optical drive is idle. (2) Optical drive Reads/Writes optical discs. (3) USB ports (2) Connect optional USB devices. (4) Battery light ● White: The computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to external power and the battery is charging.
Item Component Description (1) Hard drive bay Holds the hard drive. (2) Vents (6) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Memory module/wireless module compartment Holds a WLAN module and memory modules.
3 Illustrated parts catalog Serial number label When ordering parts or requesting information, provide the computer serial number and model number provided on the serial number label. 14 Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Computer major components Computer major components 15
Item Description Spare part number (1) 13.3-in, BrightView, high-definition, LED display assembly (includes display panel cable, webcam/ microphone module and cable, 2 WLAN antenna cables and transceivers: In black cherry 603903-001 In brushed aluminum 603905-001 In champagne 606021-001 In shell white 606025-001 In Sonoma red 606023-001 NOTE: See Display assembly subcomponents on page 20 for more display component information and spare part numbers.
Item (4) Description Spare part number In black cherry 601334-001 In brushed aluminum 601335-001 In champagne 606033-001 In shell white 606035-001 In Sonoma red 606034-001 Power button board (includes cable) 603923-001 Cable Kit, includes: 603924-001 (5a) Bluetooth module cable (5b) Power connector cable Fingerprint reader board cable (not illustrated) (6) Bluetooth module 537921-001 NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.
Item Description Spare part number Intel Dual Core i5-560M 2.66-GHz processor (SC turbo up to 3.20-GHz) (1066-MHz FSB, 3-MB L3 cache) 625824-001 Intel Core Dual i5-540M 2.53-GHz, 35W processor (1066-MHz FSB, 3-MB L3 cache) 594188-001 Intel Core Dual i5-520M 2.40-GHz, 35W processor (1066-MHz FSB, 3-MB L3 cache) 594187-001 Intel Dual Core i5-480M 2.66-GHz processor (turbo up to 2.93-GHz), 3-MB L3 cache, 1066-MHz 634693-001 Intel Core Dual i5-460M 2.
Item Description Spare part number (18) RTC battery 449137-001 (19) WLAN module: Atheros 9285G 802.
Item (20) Description Spare part number Ralink RT 3090 802.
Item Description Spare part number (1) Display bezel 599417-001 (2) Display hinge covers (2, also includes 2 Mylar screw covers) 603910-001 (3) Display Hinge Kit (includes left and right display hinges) 599418-001 (4) Webcam/microphone module (includes webcamera/microphone module cable 599420-001 (5) 13.
Bracket Kit Item 22 Description Spare part number Bracket Kit, includes: 603925-001 (1) Fingerprint reader board bracket (2) Optical drive connector board bracket (3) Power connector bracket Chapter 3 Illustrated parts catalog
Cable Kit Item Description Spare part number Cable Kit, includes: 603924-001 (1) Bluetooth module cable (2) Power connector cable (3) Fingerprint reader board cable Plastics Kit Item Description Spare part number Plastics Kit, includes: 599428-001 Cable Kit 23
Item Description Spare part number (1) Hard drive cover (includes one captive screw, secured by a C-clip) (2) Memory module/wireless module compartment cover (include one captive screw, secured by a C-clip) Mass storage devices Item Description (1) Hard drive (includes hard drive brackets and hard drive cables): (2) Spare part number 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046-001 640-GB, 5400-rpm 603785-001 500-GB, 7200-rpm 603914-001 320-GB, 7200-rpm 603913-001 250-GB, 7200
Description Spare part number 90W PFC RC/V 463955-001 90W PFC RC/V 3W 609940-001 90W PFC RC/V EM 535593-001 90W PFC RC/V EM 3W 609947-001 Power cord: For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa 490371-021 For use in Israel 490371-BB1 For use in Italy 490371-061 For use in Japan 490371-291 For use in the People's Republic of China 490371-AA1 For use in Sout
Spare part number Description 409371-AA1 Power cord for use in the People's Republic of China 409371-AB1 Power cord for use in Taiwan 409371-AD1 Power cord for use in South Korea 409371-AR1 Power cord for use in South Africa 409371-BB1 Power cord for use in Israel 449137-001 RTC battery 463955-001 90W PFC RC/V HP Smart AC adapter 490371-D01 Power cord for use in Argentina 535593-001 90W PFC RC/V EM HP Smart AC adapter 537921-001 Bluetooth module NOTE: The Bluetooth module spare part kit
Spare part number Description 582564-002 Broadcom 43224 802.
Spare part number Description 584161-BB1 Keyboard for use in Israel (includes cable and 2 retention clips) 584161-BG1 Keyboard for use in Switzerland (includes cable and 2 retention clips) 584161-DH1 Keyboard for use in Denmark, Finland, and Sweden (includes cable and 2 retention clips) 584161-DJ1 Keyboard for use in Greece (includes cable and 2 retention clips) 586170-001 Intel Core Quad i7-720QM 1.60-GHz (SC turbo up to 2.
Spare part number Description 601331-001 Display enclosure in black cherry (includes logo light and cable) 601332-001 Display enclosure in brushed aluminum (includes logo light and cable) 601334-001 Top cover in black cherry (includes fingerprint reader board and bracket and TouchPad and cable): 601335-001 Top cover in brushed aluminum (includes fingerprint reader board and bracket and TouchPad and cable): 601336-001 Fan/heat sink assembly (includes replacement thermal material) 603903-001 13.
Spare part number Description 603924-001 Cable Kit NOTE: 30 See Cable Kit on page 23 for more Cable Kit information. 609940-001 90W PFC RC/V 3W HP Smart AC adapter 609947-001 90W PFC RC/V EM 3W HP Smart AC adapter 611348-001 System board for use only with Intel Core Quad processors (includes replacement thermal material) 612259-001 Intel Core Quad i7-740QM 1.73-GHz turbo processor, 45W (1333-MHz FSB, 6-MB L3 cache; includes replacement thermal material) 612260-001 Intel Core Quad i7-840QM 1.
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity.
Typical electrostatic voltage levels Relative humidity Event 10% 40% 55% Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V 700 V 400 V Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V Packing PCBs in foam-lined box 21,000 V 11,0
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Serial number label When ordering parts or requesting information, provide the computer serial number and model number provided on the serial number label. 36 Item Component Description (1) Product name This is the product name affixed to the front of the computer. (2) Serial number (s/n) This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n) This number provides specific information about the product’s hardware components.
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 599424-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.
Battery Description Spare part number 9-cell, 93-Wh, 2.80-Ah, Li-ion battery 593550-001 6-cell, 62-Wh, 2.80-Ah, Li-ion battery 593562-001 6-cell, 55-Wh, 2.55-Ah, Li-ion battery 593554-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 599092-001 2-GB (PC3, 10600, 1333-MHz) 598856-001 1-GB (PC3, 10600, 1333-MHz) 598859-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Pivot the rear edge of the memory module/wireless module compartment cover upward. Remove the memory module/wireless module compartment cover. The memory module/wireless module compartment cover is included in the Plastics Kit, spare part number 599428-001. NOTE: The top memory module slot contains the expansion memory module. The memory module slot contains the primary memory module. 5. 40 Spread the retaining tabs on each side of the memory module slot to release the memory module.
6. Remove the memory module by pulling it away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. Reverse this procedure to install a memory module.
WLAN module Description Spare part number Atheros 9285G 802.
Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38). 5.
2. Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.) 3. Remove the WLAN module by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion of the WLAN module into the WLAN module slot.
RTC battery Description Spare part number RTC battery 449137-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector cable. Description Spare part number 750-GB, 5400-rpm 634250-001 640-GB, 7200-rpm 621046-001 640-GB, 5400-rpm 603785-001 500-GB, 7200-rpm 603914-001 320-GB, 7200-rpm 603913-001 250-GB, 7200-rpm 603912-001 Hard Drive Hardware Kit (includes hard drive bracket and cable ) 603916-001 Before removing the hard drive, follow these steps: 46 1. Shut down the computer.
Remove the hard drive: 1. Loosen the captive screw that secures the hard drive cover to the computer. 2. Pivot the rear edge of the hard drive cover, and then remove the hard drive cover. The hard drive cover is included in the Plastics Kit, spare part number 599428-001.
48 3. Disconnect the hard drive cable from the system board. 4. Use the Mylar tab (1) to lift the rear edge of the hard drive until it rests at an angle. 5. Remove the hard drive (2) by sliding it up and back at an angle. 6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×3.0 screws (1) that secure the bracket to the hard drive. 7. If it is necessary to replace the hard drive connector cable, disconnect the cable (2) from the hard drive.
8. Lift the hard drive bracket straight up (3) and remove the bracket from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Optical drive Description Spare part number Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive 603918-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 603917-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
3. Slide the optical drive (2) to the left to disconnect it from the system board. 4. Remove the optical drive. 5. If it is necessary to replace the optical drive bracket, remove the PM2.0×4.0 screws (1) that secure the optical drive bracket to the optical drive. 6. Remove the optical drive bracket (2). Reverse this procedure to install the optical drive. Top cover NOTE: The top cover spare part kit includes the fingerprint reader board and bracket and the TouchPad and cable.
Description Spare part number In shell white 606035-001 In Sonoma red 606034-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
7. Release the zero insertion force (ZIF) connector (2) to which the TouchPad cable is attached, and then disconnect the TouchPad cable from the system board. 8. Release the ZIF connector (3) to which the keyboard cable is attached, and then disconnect the keyboard cable from the system board. 9. Release the ZIF connector (4) to which the power button board cable is attached, and then disconnect the power button board cable from the system board. 10. Remove the top cover.
3. Remove the power button board (2). Reverse this procedure to install the power button board.
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable and 2 retention clips.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38), and then remove the following components: a. Memory module/wireless module compartment cover (see Memory module on page 39) b. Optical drive (see Optical drive on page 50). c. Top cover (see Top cover on page 51) Remove the keyboard: 56 1. Turn the top cover upside down, with the front toward you. 2.
6. Release the keyboard cable (3) from the opening in the top cover. 7. Remove the keyboard. Reverse this procedure to install the keyboard. Bluetooth module NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is included in the Cable Kit, spare part number 603924-001. Description Spare part number Bluetooth module 537921-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer.
4. Remove the Bluetooth module and Bluetooth module cable (4). Reverse this procedure to install the Bluetooth module.
Speakers Description Spare part number Speakers (include cable) 599426-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
USB board Description Spare part number USB board (includes cable) 603922-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 603924-001. 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4.
System board NOTE: The system board spare part kit includes replacement thermal material. Description Spare part number For use only with Intel Core Quad processors 611348-001 For use only with Intel Core Dual and Core2 processors 599414-001 For use only with Intel Core Quad processors (1 GB) 622627-001 For use only with Intel Core Dual and Core2 processors (1 GB) 622626-001 Before removing the system board, follow these steps: 1. Shut down the computer.
Remove the system board: 1. Disconnect the following cables from the system board: (1) Speaker cable (2) Bluetooth module cable (3) Display panel cable 2. Disconnect the following cables from the system board: (1) Optical drive connector cable (2) USB board cable (3) Power cable 3. Loosen the captive Phillips screw (1) that secures the fan to the base enclosure.
4. Remove the three Phillips PM2.5×5.0 screws (2) that secure the system board to the base enclosure. 5. Flex and hold the left edge of the base enclosure slightly (1) until the audio connectors (2) are clear of the openings in the base enclosure. 6. Use the corner of the system board (3) near the optical drive connector to lift the front edge of the system board (4) until it rests at an angle. 7. Remove the system board (5) by sliding it up and forward at an angle.
Fan/heat sink assembly Description Spare part number Fan/heat sink assembly (includes replacement thermal material) 601336-001 NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
2. Disconnect the fan cable from the system board. 3. Turn the system board upside down, with the front toward you. 4. Loosen the six Phillips captive screws (1) that secure the fan/heat sink assembly to the system board. NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it. 5. 66 Remove the fan/heat sink assembly (2).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system board each time the fan/heat sink assembly is removed: ● Thermal paste is used on the processor (1) and the heat sink section (2) that services it ● Thermal pads are used on the graphics subsystem chip (3) and the heat sink section (4) that services it Replacement thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits.
Processor NOTE: The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core Quad i7-840QM 1.86-GHz turbo processor, 45W processor (1333-MHz FSB, 8-MB L3 cache) 612260-001 Intel Core Quad i7-820QM 1.73-GHz (SC turbo up to 3.06-GHz), 45W processor (1333-MHz FSB, 8-MB L3 cache) 583053-001 Intel Core Quad i7-740QM 1.73-GHz turbo processor, 45W (1333-MHz FSB, 6-MB L3 cache) 612259-001 Intel Core Quad i7-720QM 1.60-GHz (SC turbo up to 2.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 38), and then remove the following components: a. WLAN module (see WLAN module on page 42) b. Hard drive (see Hard drive on page 46 c. Optical drive (see Optical drive on page 50) d. Top cover (see Top cover on page 51) e. System board (see System board on page 62) Remove the processor: 1.
Optical drive connector board Description Spare part number Optical drive connector cable 603921-001 Before removing the optical drive connector board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Reverse this procedure to install the optical drive connector board.
Display assembly Description Spare part number 13.3-in, BrightView, high-definition, LED display assembly (includes display panel cable, webcam/microphone module and cable, 2 WLAN antenna cables and transceivers) In black cherry 603903-001 In brushed aluminum 603905-001 In champagne 606021-001 In shell white 606025-001 In Sonoma red 606023-001 Before removing the display assembly, follow these steps: 1. Shut down the computer.
2. Release the wireless antenna cables (3) from the opening and the routing clips in the base enclosure. CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 3. Remove the four Phillips PM2.5×7.0 screws (1) that secure the display assembly to the computer. 4. Remove the display assembly (2). 5.
6. b. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display bezel to the display assembly. c. Flex the inside edges of the top edge (1), left and right sides (2),and the bottom edge (3) of the display bezel until the bezel disengages from the display enclosure. d. Remove the display bezel (4). The display bezel is available using spare part number 599417-001. If it is necessary to replace the webcam/microphone module: a.
7. b. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module. c. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 599420-001. If it is necessary to replace the display panel: a. Detach the display panel cable (1) from the display enclosure. (The display panel cable is attached to the display enclosure using double-sided tape). b. Disconnect the logo light cable (2) from the display panel cable. c.
e. 8. 9. If it is necessary to replace the display hinges: a. Remove the four Phillips PM2.0×3.0 screws (1) that secure the hinges to the display panel. b. Remove the hinges (2). The hinges are available using spare part number 599418-001. If it is necessary to replace the display panel cable: a. 76 Remove the display panel (3). The display panel is available using spare part number 599416-001. Release the support strip (1) that secures the display panel cable to the display panel.
b. Disconnect the display panel cable (2) from the display panel. c. Remove the display panel cable. The display panel cable is available using spare part number 599419-001, and includes the webcam cable. 10. If it is necessary to replace the wireless antenna cables and transceivers: a. Detach the wireless antenna transceivers (1) from the display enclosure. b. Remove the wireless antenna cables (2) and transceivers.
5 Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. NOTE: The fingerprint reader (select models only) cannot be used to access Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: ▲ Open Setup Utility by turning on or restarting the computer.
Using Setup Utility Changing the language of Setup Utility The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer.
Restoring default settings in Setup Utility The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2. 1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press f10. – or – Open Setup Utility by turning on or restarting the computer.
Exiting Setup Utility You can exit Setup Utility with or without saving changes. ● To exit Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter. ● To exit Setup Utility without saving your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display.
System Configuration menu Select To do this Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacitive button tapping sound. Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.
6 Specifications Computer specifications Metric U.S. Width 32.30 cm 12.72 in Depth 22.20 cm 8.74 in Height (front to back) 2.95 cm to 3.90 cm 1.16 in to 1.54 in Weight 2.29 kg 5.06 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A – 120 W Operating current 4.
13.3-inch, SVA display specifications 13.3" HD LED BrightView (1366x768) (5.2mm) SVA Metric U.S. Width 17.8 cm 7.00 in Depth 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 million Contrast ratio 200:1 (typical) Brightness 200 nits (typical) Backlight LED Character display 80 × 25 Total power consumption 6.0 W Viewing angle +/-65 horizontal, +/-50° vertical (typical) Dimensions Hard drive specifications 640-GB* 500-GB* 320-GB* 250-GB* Height 9.5 mm 9.
Blu-ray ROM with LightScribe DVD±RW Super Multi Double-Layer Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-RDL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVDR, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.
86 Applicable disc Read: 8X DVD+R 10,800 KB/sec 4X DVD+RW 5,400 KB/sec 8X DVD-R 10,800 KB/sec 4X DVD-RW 5,400 KB/sec 2.
7 Backup and recovery Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure: ● Backing up your information ● Creating a set of recovery discs ● Creating system restore points ● Recovering a program or driver ● Performing a full system recovery Creating recovery discs NOTE: HP recommends that you create recovery discs to be sure that you can restore you
As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ● On a regularly scheduled basis NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or software Note the following when backing up: ● Create system recovery points using Recovery Manager, and periodically copy them to disc.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time.
Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition (select models only) on the hard drive. However, if your computer includes a solidstate drive (SSD), you may not have a recovery partition. If that is the case, recovery discs have been included with your computer. Use these discs to recover your operating system and software.
8 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog Audio-in (microphone) 91
92 Pin Signal 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Chapter 8 Connector pin assignments
HDMI Pin Signal 1 TMDS data 2+ 2 TMDS data 2 shield 3 TMDS data 2– 4 TMDS data 1+ 5 TMDS data 1 shield 6 TMDS data 1– 7 TMDS data 0+ 8 TMDS data 0 shield 9 TMDS data 0– 10 TMDS clock+ 11 TMDS clock shield 12 TMDS clock- 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 +5V power 19 Hot plug detect 20 Shell HDMI 93
RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Universal Serial Bus 94 Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground Chapter 8 Connector pin assignments
9 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Requirements for specific countries and regions 96 Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1.
10 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. CAUTION: The procedures in this chapter can result in damage to display components.
Perform the following steps: 98 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2. 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel. 9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables (1) from the clip (2) in the display panel.
16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame. 19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel.
22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter, spare part numbers 24, 26, 30 action keys 8 antenna locations 6 removal 77 spare part number 21, 28, 77 audio, product description 3 audio-in jack connector pinout 91 location 11 audio-out jack connector pinout 91 location 11 B base enclosure, spare part number 18, 28 battery removal 38 spare part numbers 18, 38 battery bay 13 battery light 12 battery release latch 13 Blu-ray ROM with LightScribe DVD ±RW Super Multi Double-Layer Drive removal 50 spare part number 18, 24, 29, 50 specifica
F fan/heat sink assembly removal 65 spare part number 18, 29, 65 feet locations 37 removal 52 spare part number 37, 52 fingerprint reader 7 fingerprint reader board bracket, illustrated 22 fingerprint reader board cable, illustrated 23 fingerprint reader light 9 fn key 8 front components 10 G graphics, product description grounding guidelines 32 guidelines equipment 35 grounding 32 packaging 34 transporting 34 workstation 34 1 H hard drive product description 2 removal 46 spare part numbers 20, 24, 29, 30
Plastics Kit components 23 spare part number 17, 23, 28 pointing device, product description 4 ports eSATA 11 external monitor 11 HDMI 11 monitor 11 product description 4 Universal Serial Bus (USB) 11, 12 power button 7 power button board removal 53 spare part number 17, 29, 53 power connector 12 power connector bracket illustrated 22 removal 61 power connector cable illustrated 23 removal 61 spare part number 61 power cord set requirements 95 spare part number 26 spare part numbers 25, 26 power light 9, 11
workstation guidelines 34 106 Index
