HP Pavilion dv3 Entertainment PC Maintenance and Service Guide Document Part Number: 607789-001 January 2010 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
Contents 1 Product description 2 External component identification Top components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Buttons and fingerprint reader (select models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keys . . . . . .
Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . .
Phillips PM2.0×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17 8 Backup and recovery Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating recovery discs. . . . . . . . . . . . . .
viii Maintenance and Service Guide
1 Product description dv3-2000 models Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory 9 9 Category Description Name HP Pavilion dv3 Entertainment PC 9 9 Processors Intel® Core™2 Duo processors: ■ T9900 3.06-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ T9800 2.93-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ T9600 2.80-GHz processor, 6-MB L2 cache, 1066-MHz FSB ■ T9550 2.
Product description dv3-2000 models Discrete graphics subsystem memory dv3-2300 models UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory Category Description Processors (continued) Intel Core i5 processors: ■ 540M 2.53-GHz processor, 3-MB L3 cache, SC turbo up to 3.06 GHz ■ 520M 2.40-GHz processor, 3-MB L3 cache, SC turbo up to 2.93 GHz ■ 430M 2.26-GHz processor, 3-MB L3 cache, SC turbo up to 2.53 GHz 9 9 Intel Core i3 processors: ■ 350M 2.
Product description dv3-2000 models dv3-2300 models Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory Category Description Panel (continued) ■ 13.
Product description dv3-2000 models Discrete graphics subsystem memory dv3-2300 models UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory 9 9 Category Description Optical drives (continued) Supports the following drives: ■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe ■ DVD±RW and CD-RW SuperMulti Double-Layer Drive with LightScribe Microphone 2 omni-directional, digital microphones 9 9 9 9 Audio High-definition audio SRS logo requir
Product description dv3-2000 models dv3-2300 models Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory External One ExpressCard slot, supporting optional media cards ExpressCard/34 cards Digital Media Slot supporting Memory Stick (MS), Memory Stick Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD) Memory Card, and xD-Picture Card (XD).
Product description dv3-2000 models Discrete graphics subsystem memory UMA graphics subsystem memory Discrete graphics subsystem memory UMA graphics subsystem memory Category Description Operating system Preinstalled: Windows Vista® Business (32 bit) Windows Vista Home Basic (32 bit) Windows Vista Premium (64 and 32 bit) Windows Vista Ultimate (64 bit) 9 9 Windows 7 Professional (64 and 32 bit) Windows 7 Home Premium (64 and 32 bit) Windows 7 Home Basic (32 bit) FreeDos 9 9 9 9 End-user repl
2 External component identification Top components Display components Item Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power is on. (2) Wireless antennas On select computer models, at least two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.
External component identification Buttons and fingerprint reader (select models only) Item Component Description (1) Power button* ■ When the computer is off, press the button to turn on the computer. ■ When the computer is on, press the button briefly to initiate Sleep. ■ When the computer is in the Sleep state, press the button briefly to exit Sleep. ■ When the computer is in Hibernation, press the button briefly to exit Hibernation.
External component identification Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Spacebar Turns the keyboard lights on and off when pressed in combination with the fn key (select models only).
External component identification Lights Item Component Description (1) Caps lock light On: Caps lock is on. (2) Power lights (2)* ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. (3) Volume mute light ■ White: Computer sound is on. ■ Amber: Computer sound is off. (4) Volume down light On: The volume scroll zone is being used to decrease speaker volume.
External component identification Pointing devices Item Component Description (1) TouchPad light ■ White: TouchPad is enabled. ■ Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off button Enables/disables the TouchPad. (5) TouchPad scroll zone Scrolls up or down.
External component identification Front components 2–6 Item Component Description (1) Power light ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. (2) Battery light ■ On: A battery is charging. ■ Blinking: A battery that is the only available power source has reached a low battery level or a critical battery level.
External component identification Right-side components Item Component Description (1) ExpressCard slot Supports an optional ExpressCard/34 module. (2) Digital Media Slot Supports the following optional digital card formats: Secure Digital (SD) Memory Card, Secure Digital Input/Output (SD I/O), MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), and xD-Picture Card (XD). (3) Digital Media Slot light Blinking: The media card is being accessed.
External component identification Left-side components 2–8 Item Component Description (1) Power connector Connects an AC adapter. (2) AC adapter light ■ On: The computer is connected to external power. ■ Off: The computer is not connected to external power. (3) USB ports (2) Connect optional USB devices. (4) Optical drive Reads optical discs and, on select models, also writes to optical discs. (5) Optical drive light Blinking: The drive is being accessed.
External component identification Bottom components Item Component Description (1) Battery release latch Releases the battery from the battery bay. (2) Battery bay Holds the battery. (3) Wireless module compartment Holds a wireless LAN module, wireless WAN module (select models only), and the RTC battery.
External component identification 2–10 Maintenance and Service Guide
3 Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Item Component Description 1 Product name This is the product name affixed to the front of your computer. 2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide
Illustrated parts catalog Item Description Spare Part Number (1) Display assemblies (include 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables, webcam, microphone, nameplate, and logo): 13.4-inch AntiGlare display assemblies for use only with dv3-2000 computer models: ■ For use only with computer models with black trim 530785-001 ■ For use only with computer models with white trim 530787-001 13.
Illustrated parts catalog Item Description Spare Part Number Keyboards (Continued): ■ For use in Italy 530646-061 ■ For use in Latin America 530646-161 ■ For use in Portugal 530646-131 ■ For use in Russia 530646-251 ■ For use in Saudi Arabia 530646-171 ■ For use in Spain 530646-071 ■ For use in Switzerland 530646-BG1 ■ For use in Turkey 530646-141 ■ For use in the United Kingdom 530646-031 ■ For use in the United States 530646-001 Keyboards without backlight with molded finish for us
Illustrated parts catalog Item Description Spare Part Number Keyboards (Continued): Keyboards without backlight with painted finish for use only with dv3-2000 computer models with black trim: ■ For use in Denmark, Finland, and Norway 530644-DH1 ■ For use in French Canada 530644-121 ■ For use in Japan 530644-291 ■ For use in Saudi Arabia 530644-171 ■ For use in South Korea 530644-AD1 ■ For use in Thailand 530644-281 Keyboards without backlight with molded finish for use only with dv3-2000 com
Illustrated parts catalog Item Description Spare Part Number Keyboards (Continued): Keyboards without backlight with painted finish for use only with dv3-2000 computer models with white trim: ■ For use in Belgium 530645-A41 ■ For use in Brazil 530645-201 ■ For use in the Czech Republic 530645-221 ■ For use in Denmark, Finland, and Norway 530645-DH1 ■ For use in Europe, the Middle East, and Africa 530645-B31 ■ For use in France 530645-051 ■ For use in French Canada 530645-121 ■ For use in G
Illustrated parts catalog Item Description Spare Part Number Keyboards (Continued): ■ For use in Russia 576306-251 ■ For use in Saudi Arabia 576306-171 ■ For use in Spain 576306-071 ■ For use in Switzerland 576306-BG1 ■ For use in Turkey 576306-141 ■ For use in the United States 576306-001 ■ For use in the United Kingdom 576306-031 (4) Speaker assembly (includes speaker assembly cable) 531816-001 (5) Top covers (include TouchPad on/off board and cable, TouchPad button board and cable,
Illustrated parts catalog Item Description (10) Bluetooth module cable (11) Spare Part Number ■ For use in dv3-2000 models 531811-001 ■ For use in dv3-2300 models 591417-001 Audio board (includes cable) ■ For use in dv3-2000 models 531812-001 ■ For use in dv3-2300 models 591429-001 (12) USB board (includes cable) 531809-001 (13) Power connector and cable 531810-001 (14) System board for use only in dv3-2000 models (includes replacement thermal material): ■ For use only with computer mo
Illustrated parts catalog Item Description Spare Part Number Intel Pentium processors for use only in dv3-2000 models: ■ T4400 2.20-GHz processor (1-MB L2 cache, 800-MHz FSB) 584296-001 ■ T4300 2.10-GHz processor (1-MB L2 cache, 800-MHz FSB) 572929-001 ■ T4200 2.00-GHz processor (1-MB L2 cache, 800-MHz FSB) 513599-001 ■ T3100 1.90-GHz processor (1-MB L2 cache, 800-MHz FSB) 572925-001 ■ T3000 1.
Illustrated parts catalog Item Description Spare Part Number (20) HSPA EVDO WWAN module for use only in dv3-2001 - dv3-2199 models 483377-002 (21) WLAN modules for use only in dv3-2000 models: ■ Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 504664-001 ■ Broadcom 4322AGN 802.
Illustrated parts catalog Item Description Spare Part Number WLAN modules (Continued): ■ Broadcom 4312G 802.
Illustrated parts catalog Item Description Spare Part Number WLAN modules for use only in dv3-2000 models and dv3-2300 models: ■ Atheros 9280AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S.
Illustrated parts catalog Item Description Spare Part Number WLAN modules (Continued): ■ Atheros 9280AGN 802.11a/b/g/draft-n WiFi Adapter for use only in dv3-2300 models in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 580102-001 ■ Broadcom 4312G 802.
Illustrated parts catalog Item Description Spare Part Number WLAN modules (Continued): ■ Broadcom 43225 802.
Illustrated parts catalog Item Description (25) Hard drive (includes hard drive connector and hard drive bracket): Spare Part Number For use only with dv3-2000 computer models: ■ 500-GB, 7200-rpm 573738-001 ■ 500-GB, 5400-rpm 530797-001 ■ 320-GB, 5400-rpm 530796-001 ■ 250-GB, 5400-rpm 530795-001 ■ 320-GB, 7200-rpm 572085-001 For use only with dv3-2300 computer models: ■ 500-GB, 7200-rpm 591423-001 ■ 320-GB, 7200-rpm 591422-001 ■ 250-GB, 7200-rpm 591421-001 For use with dv3-2000 and dv3
Illustrated parts catalog AntiGlare display assembly subcomponents (dv3-2000 models only) Item Description (1a) Display enclosure: Spare part number For use only with computer models with black trim 531791-001 For use only with computer models with white trim 531797-001 (1b) Display hinge covers 575980-001 (2) Display hinges 531780-001 (3) Webcam/microphone module 531785-001 (4) Display panel cable (includes webcam/microphone module cable) 531782-001 (5) Wireless antenna set 537205-
Illustrated parts catalog BrightView display assembly subcomponents Item Description (1) Display bezel (2) (3) Spare part number For use only with computer models equipped with a 13.4-inch display assembly for use only with dv3-2000 computer models 531794-001 For use only with computer models equipped with a 13.3-inch display assembly 531788-001 Display hinges For use only with computer models equipped with a 13.
Illustrated parts catalog Touch screen display assembly subcomponents Description (1) (2) Spare part number Display bezel: For use only with dv3-2300 models with blue trim and 13.3-inch touch screen displays 593022-001 For use only with dv3-2000 computer models with 13.3-inch touch screen displays 595179-001 For use only with dv3-2000 computer models with 13.4-inch touch screen displays 595180-001 Display hinges for use only with dv3-2000 computer models For use only with computer models with 13.
Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 531808-001 (1) ExpressCard slot bezel (2) Hard drive cover (includes three captive screws, secured by C-clips) (3) Wireless module compartment cover Maintenance and Service Guide 3–19
Illustrated parts catalog Mass storage devices Item Description (1) Hard drives (include hard drive connector and hard drive bracket) Spare part number For use only with dv3-2000 computer models: ■ 500-GB, 7200-rpm 573738-001 ■ 500-GB, 5400-rpm 530797-001 ■ 320-GB, 5400-rpm 530796-001 ■ 250-GB, 5400-rpm 530795-001 For use only with dv3-2300 computer models: ■ 500-GB, 7200-rpm 591423-001 ■ 320-GB, 7200-rpm 591422-001 ■ 250-GB, 7200-rpm 591421-001 For use with dv3-2000 and dv3-2300 comput
Illustrated parts catalog Miscellaneous parts Description Spare part number Wired headset with volume control 371693-001 Notebook sleeve 570500-001 AC adapters: ■ 90-W non-PFC HP Smart Adapter 432309-001 ■ 90-W PFC HP Smart Adapter, PFC 463955-001 ■ 90-W PFC HP Smart Adapter for use in India 535593-001 ■ 65-W PFC HP Smart Adapter 463958-001 ■ 65-W PFC HP Smart Adapter for use in India 577170-001 Power cords: ■ For use in Argentina 490371-D01 ■ For use in Australia 490371-011 ■ For use i
Illustrated parts catalog Sequential part number listing Spare part number Description 371693-001 Wired headset with volume control 432309-001 90-W non-PFC HP Smart Adapter 463955-001 90-W PFC HP Smart Adapter 463958-001 65-W PFC HP Smart Adapter 480985-001 Intel WiFi Link 5100 802.11a/b/g/n WLAN module for use only with dv3-2000 models in all countries and regions except Pakistan, Russia, and the Ukraine 482957-001 Intel WiFi Link 5100 802.
Illustrated parts catalog Spare part number Description 504593-002 Broadcom 4312G 802.
Illustrated parts catalog Spare part number Description 507960-001 Intel Core P8700 2.53-GHz processor for use only with dv3-2000 models (3-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) 507963-001 Intel Core P8600 2.40-GHz processor for use only with dv3-2000 models (3-MB L2 cache, 1066-MHz FSB, includes replacement thermal material) 507965-001 Intel Core P7450 2.
Illustrated parts catalog Spare part number Description 518437-002 Atheros 9280AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S.
Illustrated parts catalog Spare part number Description 530643-281 Keyboard without backlight with molded finish for use only with computer models with black trim in Thailand (includes keyboard cable) 530643-291 Keyboard without backlight with molded finish for use only with computer models with black trim in Japan (includes keyboard cable) 530643-A41 Keyboard without backlight with molded finish for use only with computer models with black trim in Belgium (includes keyboard cable) 530643-AB1 Keyb
Illustrated parts catalog Spare part number Description 530645-131 Keyboard without backlight with painted finish for use only with dv3-2000 computer models with white trim in Portugal (includes keyboard cable) 530645-141 Keyboard without backlight with painted finish for use only with dv3-2000 computer models with white trim in Turkey (includes keyboard cable) 530645-161 Keyboard without backlight with painted finish for use only with dv3-2000 computer models with white trim in Latin America (inclu
Illustrated parts catalog Spare part number Description 530646-121 Keyboard with backlight and painted finish for use only with dv3-2000 computer models with black trim in French Canada (includes keyboard cable and backlight cable) 530646-131 Keyboard with backlight and painted finish for use only with dv3-2000 computer models with black trim in Portugal (includes keyboard cable and backlight cable) 530646-141 Keyboard with backlight and painted finish for use only with dv3-2000 computer models with
Illustrated parts catalog Spare part number Description 530799-001 Blu-ray ROM DVD±R/RW SuperMulti DL Drive for use only with dv3-2000 computer models 530800-001 Blu-ray ROM DVD±R/RW SuperMulti DL Drive with LightScribe for use only with dv3-2000 computer models 530801-001 6-cell, 47-Wh battery 530802-001 6-cell, 55-Wh battery 530803-001 9-cell, 83-Wh battery 531778-001 13.3-inch BrightView display panel 531779-001 13.
Illustrated parts catalog Spare part number Description 531813-001 Fan/heat sink assembly for use only with dv3-2000 computer models equipped with graphics subsystems with UMA memory (includes replacement thermal material) 531814-001 Fan/heat sink assembly for use only with dv3-2000 computer models equipped with graphics subsystems with Discrete memory (includes replacement thermal material) 531815-001 Screw Kit 531816-001 Speaker assembly (includes speaker assembly cable) 531817-001 Switch cove
Illustrated parts catalog Spare part number Description 538665-121 Keyboard without backlight with molded finish for use only with dv3-2000 computer models with blue trim in French Canada (includes keyboard cable) 538665-281 Keyboard without backlight with molded finish for use only with dv3-2000 computer models with blue trim in Thailand (includes keyboard cable) 538665-291 Keyboard without backlight with molded finish for use only with dv3-2000 computer models with blue trim in Japan (includes key
Illustrated parts catalog Spare part number Description 539044-BB1 Keyboard without backlight with molded finish for use only with computer models with white trim in Israel (includes keyboard cable) 539044-BG1 Keyboard without backlight with molded finish for use only with computer models with white trim in Switzerland (includes keyboard cable) 539044-DH1 Keyboard without backlight with molded finish for use only with computer models with white trim in the Netherlands (includes keyboard cable) 5390
Illustrated parts catalog Spare part number Description 576306-051 Keyboard for use only with computer models with blue trim in France (includes keyboard cable) 576306-061 Keyboard for use only with computer models with blue trim in Italy (includes keyboard cable) 576306-071 Keyboard for use only with computer models with blue trim in Spain (includes keyboard cable) 576306-131 Keyboard for use only with computer models with blue trim in Portugal (includes keyboard cable) 576306-141 Keyboard for
Illustrated parts catalog Spare part number Description 580101-002 Atheros 9285G 802.
Illustrated parts catalog Spare part number Description 589611-001 Switch cover for use with dv3-2000 computer models with blue trim 591412-001 System board for use with dv3-2300 computer models equipped with UMA graphics (includes replacement thermal material) 591413-001 System board for use with dv3-2300 computer models equipped with discrete graphics (includes replacement thermal material) 591414-001 13.
Illustrated parts catalog Spare part number Description 593022-001 Display bezel for use with dv3-2300 computer models with blue trim and 13.3-inch touch screen displays 593530-001 Intel Centrino Wireless-N 1000 WLAN module for use with dv3-2300 computer models in Andorra, Antigua & Barbuda, Aruba, Australia, Argentina.
Illustrated parts catalog Spare part number Description 595586-001 Intel Core i3 350M Dual Core processor, 2.26-GHz for use only with dv3-2300 computer models (3-MB L3 cache, four threads, includes replacement thermal material) 595587-001 Intel Core i3 330M Dual Core processor, 2.
Illustrated parts catalog 3–38 Maintenance and Service Guide
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Removal and replacement procedures Drive handling Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä CAUTION: damage to a drive, or loss of information, observe these precautions: ■ ■ ■ ■ ■ ■ ■ ■ ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V.
Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 67 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Serial number Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 534989-001. There are six rubber feet that attach to the base enclosure in the locations illustrated below.
Removal and replacement procedures Battery Description Spare part number 9-cell, 83-Wh battery 530803-001 6-cell, 55-Wh battery 530802-001 6-cell, 47-Wh battery 530801-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Hard drive ✎ The hard drive spare part kit includes a hard drive connector and hard drive bracket.
Removal and replacement procedures 4. Remove the hard drive cover 3. The hard drive cover is included in the Plastics Kit, spare part number 531808-001. 5. Grasp the Mylar tab 1 on the hard drive and slide the hard drive 2 to the right. 6. Remove the hard drive 3 from the hard drive bay. 7. If it is necessary to replace the hard drive bracket, follow these steps: a. Remove the two Phillips PM3.0×4.0 screws 1 from each side of the hard drive.
Removal and replacement procedures b. Lift the bracket 2 straight up to remove it from the hard drive. Reverse this procedure to reassemble and install the hard drive.
Removal and replacement procedures Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module ✎ slot. Reverse this procedure to install a memory module.
Removal and replacement procedures WLAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number For use with dv3-2000 computer models: Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the U.S. Virgin Islands 504664-001 Broadcom 4322AGN 802.
Removal and replacement procedures Description Spare part number Atheros 9285G 802.
Removal and replacement procedures Description Spare part number Intel WiFi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine 482957-001 Intel Wi-Fi Link 1000, 802.
Removal and replacement procedures Description Spare part number Atheros 9285G 802.
Removal and replacement procedures Description Spare part number Intel Centrino Wireless-N 1000 WLAN module for use in Andorra, Antigua & Barbuda, Aruba, Australia, Argentina.
Removal and replacement procedures Remove the WLAN module: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized Ä CAUTION: for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1.
Removal and replacement procedures 5. Remove the WLAN module 3 by pulling the module away from the slot at an angle. modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into ✎ WLAN the WLAN module slot. 6. Turn the module over and remove the Phillips PM2.5×3.0 screw 1 that secures the bracket to the WLAN module, and then remove the bracket from the WLAN module 2. Reverse this procedure to install the WLAN module.
Removal and replacement procedures WWAN module Ä CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number HSPA EVDO WWAN module for use only with dv3-2001 - dv3-2199 computer models 483377-002 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and replacement procedures SIM slot board Description Spare part number SIM slot board for use with dv3-2000 computer models (includes cable) 531827-001 Before removing the SIM slot board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures 4. Remove the Phillips PM2.5×3.0 screw 1 that secures the SIM slot board to the computer. 5. Lift the SIM slot board 2 as far as the SIM slot board cable allows. 6. Disconnect the SIM slot board cable 3 from the system board. Reverse this procedure to install the SIM slot board.
Removal and replacement procedures RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 531829-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and bracket.
Removal and replacement procedures 5. If it is necessary to replace the optical drive bracket, follow these steps: a. Position the optical drive with the rear toward you. b. Remove the two Phillips PM2.0×3.0 screws 1 that secure the optical drive bracket to the optical drive. c. Remove the optical drive bracket 2. Reverse this procedure to reassemble and install an optical drive.
Removal and replacement procedures Keyboard For use in country or region: Spare part number For use in country or region: Spare part number Keyboard with backlight for use only with dv3-2000 computer models (includes keyboard cable and backlight cable; available only in black with painted finish): ■ For use in Belgium 530646-A41 ■ For use in Latin America 530646-161 ■ For use in the Czech Republic 530646-221 ■ For use in Portugal 530646-131 ■ For use in Denmark, Finland, and Norway 530646-DH1
Removal and replacement procedures For use in country or region: Spare part number For use in country or region: Spare part number Keyboards without backlight in blue color and molded finish for use only with dv3-2000 computer models: ■ For use in French Canada 538665-121 ■ For use in Thailand 538665-281 ■ For use in Japan 538665-291 ■ For use in the United States 538665-001 ■ For use in South Korea 538665-AD1 Keyboards without backlight with molded finish for use only with computer models wi
Removal and replacement procedures For use in country or region: Spare part number For use in country or region: Spare part number Keyboards for use only with computer models with blue trim: ■ For use in Belgium 576306-A41 ■ For use in Latin America 576306-161 ■ For use in Brazil 576306-201 ■ For use in Portugal 576306-131 ■ For use in the Czech Republic 576306-221 ■ For use in Russia 576306-251 ■ For use in Denmark, Finland, and Norway 576306-DH1 ■ For use in Italy 576306-061 ■ For use
Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge of the keyboard 1 until it rests at an angle. 5. Slide the keyboard 2 toward the display until the tabs on the front edge of the keyboard are clear of the openings in the top cover. 6. Swing the rear edge of the keyboard 3 up and forward until it rests upside down on the top cover. 7.
Removal and replacement procedures Switch cover ✎ The switch cover spare part kit includes the power button board and cable.
Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Disconnect the LED board cable 1 from the low insertion force (LIF) connector on the system board. 5. Lift the rear edge of the switch cover 2 and swing it up and forward until it detaches from the computer. 6. Remove the switch cover. Reverse this procedure to install the switch cover.
Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly 531816-001 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Display assembly display assembly spare part kit includes two WLAN antenna transceivers and cables, two WWAN antenna ✎ The transceivers and cables, webcam, microphone, nameplate, and logo. Description Spare part number 13.4-inch AntiGlare display assemblies for use only with dv3-2000 computer models: ■ For use only with computer models with black trim 530785-001 ■ For use only with computer models with white trim 530787-001 13.
Removal and replacement procedures Remove the display assembly: 1. Remove the WLAN antenna cables 1 from the opening in the base enclosure. 2. Disconnect the display panel cable 2 from the system board. Support the display assembly when removing the following screws. Failure to support the display Ä CAUTION: assembly can result in damage to the display assembly and other computer components. 3. Remove the two Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer. 4.
Removal and replacement procedures 5 through 21 provide display assembly internal component removal information for computer models ✎ Steps equipped with AntiGlare display assemblies. 5. If it is necessary to replace the display enclosure or any of the display assembly internal components, remove the Mylar screw covers 1 and the two Phillips PM2.5×6.0 screws 2 on the display bezel lower edge. 6. Turn the display assembly upside down with the bottom edge toward you. 7.
Removal and replacement procedures 11. Lift the webcam/microphone module 2 as far from the display bezel as the webcam/microphone cable allows. 12. Disconnect the webcam/microphone module 3 from the webcam/microphone module. 13. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 531785-001. 14. If it is necessary to replace the display panel cable, fold back the flap built into the display panel shielding 1. 15.
Removal and replacement procedures 17. Release the tabs 1 built into the display panel shielding. 18. Remove the display panel cable 2. The display panel cable is available using spare part number 531782-001. 19. If it is necessary to replace the display hinges, remove the hinge covers 1 from the hinges. The hinge covers are available using spare part number 575980-001 for dv3-2000 computer models. 20. Remove the six Phillips PM2.5×4.0 screws 2 and the four Phillips PM2.0×3.
Removal and replacement procedures 22 through 38 provide display assembly internal component removal information for computer models ✎ Steps equipped with BrightView display assemblies. 22. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the Mylar screw covers 1 and the two Phillips PM2.5×6.0 screws 2 on the display bezel lower edge. 23.
Removal and replacement procedures 25. If it is necessary to replace the webcam/microphone module, lift the webcam/microphone module 1 as far from the display enclosure as the webcam/microphone module allows. 26. Disconnect the webcam/microphone module cable 2 from the webcam/microphone module. 27. Remove the webcam/microphone module. The webcam/microphone module is available using spare part number 531785-001. 28. If it is necessary to replace the display panel, remove the six Phillips PM2.5×4.
Removal and replacement procedures 30. If it is necessary to replace the display hinges, remove the six Phillips PM2.0×30 screws 1 that secure the hinges to the display panel. 31. Remove the display hinges 2. The display hinges are available using the following spare part numbers: ❏ 530783-001—for use only with computer models equipped with a 13.4-inch display assembly ❏ 530782-001—for use only with computer models equipped with a 13.3-inch display assembly 32.
Removal and replacement procedures 36. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display enclosure shielding. 37. Release the wireless antenna transceivers 2 from the display enclosure. The transceivers are attached to the enclosure with double-sided tape. 38. Remove the wireless antenna transceivers and cables 3. The wireless antenna transceivers and cables are available using spare part number 531781-001.
Removal and replacement procedures 41. Remove the display bezel 4. The display bezel is available using the following spare part numbers: ❏ 593022-001—for use only with dv3-2300 computer models equipped with a 13.3-inch display assembly and blue trim ❏ 595179-001—for use only with dv3-2000 computer models equipped with a 13.3-inch display assembly. ❏ 595180-001—for use only with dv3-2000 computer models equipped with a 13.4-inch display assembly. 42.
Removal and replacement procedures 47. Remove the display panel 3. 48. If it is necessary to replace the display hinges, remove the six Phillips PM2.0×30 screws 1 that secure the hinges to the display panel. 49. Remove the display hinges 2. The display hinges are available using the following spare part numbers: ❏ 577679-001—for use only with dv3-2000 computer models equipped with a 13.4-inch display assembly ❏ 595178-001—for use only with computer models equipped with a 13.3-inch display assembly 50.
Removal and replacement procedures 54. Remove the display panel cable 4. The display panel cable is available using spare part number 577681-001. 55. If it is necessary to replace the wireless antenna transceivers and cables, release the tabs 1 built into the display enclosure shielding. 56. Release the wireless antenna transceivers 2 from the display enclosure. The transceivers are attached to the enclosure with double-sided tape. 57. Remove the wireless antenna transceivers and cables 3.
Removal and replacement procedures Top cover top cover spare part kit includes the TouchPad on/off board and cable, TouchPad button board and cable, and ✎ The TouchPad board and cable.
Removal and replacement procedures Remove the top cover: 1. Turn the computer upside down with the front toward you. 2. Remove the following screws that secure the top cover to the base enclosure: 1 Four Phillips PM2.0×8.0 screws on the front edge of the base enclosure 2 Two Phillips PM2.0×4.0 screws in the hard drive bay 3 Two Phillips PM2.0×3.0 screws on the front edge of the battery bay 3. Disconnect the power connector cable 1 from the system board. 4.
Removal and replacement procedures 11. Disconnect the fan cable 5 from the system board. 12. Remove the three Phillips PM2.0×6.0 screws 1 and the two Phillips PM2.0×3.0 screws 2 that secure the top cover to the base enclosure. 13. Lift the rear edge of the top cover 1 until it rests at an angle. 14. Route the power connector cable and the USB board cable 2 through the openings in the top cover. 15. Remove the top cover 3 by lifting it straight up. Reverse this procedure to install the top cover.
Removal and replacement procedures Fingerprint reader board Description Spare part number Fingerprint reader board (includes cable) 531828-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures LED board Description Spare part number LED board (includes cable) 531826-001 Before removing the LED board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Bluetooth module Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is ✎ The available using spare part number 531811-001 for dv3-2000 computer models and 591417-001 for dv3-2300 computer models.
Removal and replacement procedures Audio board Description Spare part number Audio board for use with dv3-2000 computer models (includes cable) 531812-001 Audio board for use with dv3-2300 computer models (includes cable) 591429-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Removal and replacement procedures USB board Description Spare part number USB board (includes cable) 531809-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures Power connector and cable Description Spare part number Power connector and cable 531810-001 Before removing the power connector and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material.
Removal and replacement procedures ■ Processor (see “Processor” on page 60) Remove the system board: 1. Disconnect the following cables from the system board: 1 LED board cable 2 Bluetooth module cable 3 Audio board cable 2. Remove the two Phillips PM2.0×4.0 screws that secure the system board to the base enclosure.
Removal and replacement procedures 3. Use the optical drive connector 1 to lift the left side of the system board 2 until it rests at an angle. 4. Remove the system board from the base enclosure by pulling it away at an angle 3. Reverse this procedure to install the system board.
Removal and replacement procedures Fan/heat sink assembly ✎ The fan/heat sink assembly spare part kit includes replacement thermal material.
Removal and replacement procedures Remove the fan/heat sink assembly: 1. Turn the system board upside down with the front toward you. 2 and 3 apply to computer models equipped with graphics subsystems with discrete memory. See steps 4 ✎ Steps and 5 for instructions on removing the fan/heat sink assembly on computer models equipped with graphics subsystems with UMA memory. 2. Loosen the four captive Phillips PM2.0×7.0 screws 1 that secure the fan/heat sink assembly to the system board. 3.
Removal and replacement procedures thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly and the system ✎ The board each time the fan/heat sink assembly is removed: ■ Thermal paste is used on the processor 1 and the heat sink section 2 that services it. Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it. ■ Thermal pads are used on the graphics subsystem memory module 5 and the heat sink section 6 that services it.
Removal and replacement procedures to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board ✎ Due components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
Removal and replacement procedures Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number Intel Core 2 processors for use only with dv3-2000 computer models: ■ T9900 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB) 570434-001 ■ T9800 2.93-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507951-001 ■ T9600 2.80-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507952-001 ■ T9550 2.66-GHz processor (6-MB L2 cache, 1066-MHz FSB) 507953-001 ■ P8800 2.
Removal and replacement procedures 5. Remove the following components: a. Hard drive (see “Hard drive” on page 8) b. Memory module (see “Memory module” on page 10) c. WLAN module (see “WLAN module” on page 12) d. WWAN module (see “WWAN module” on page 19) e. SIM slot board (see “SIM slot board” on page 20) f. RTC battery (see “RTC battery” on page 22) g. Optical drive (see “Optical drive” on page 23) h. Keyboard (see “Keyboard” on page 25) i. Switch cover (see “Switch cover” on page 29) j.
Removal and replacement procedures 4–62 Maintenance and Service Guide
5 Setup Utility Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. ✎ The fingerprint reader (select models only) cannot be used to access the Setup Utility. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start the Setup Utility: » Open the Setup Utility by turning on or restarting the computer.
Setup Utility Navigating and selecting in the Setup Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ ■ ■ ■ ■ To choose a menu or a menu item, use the arrow keys. To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6. To select an item, press enter. To close a text box or return to the menu display, press esc.
Setup Utility Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press esc to return to the menu display. Then, use the arrow keys to select Exit > Exit Saving Changes, and then press enter.
Setup Utility System Configuration menu Select To Do This Language Support Change the Setup Utility language. Button Sound (select models only) Enable/disable the capacitative button tapping sound. Virtualization Technology Enable/disable the processor Virtualization Technology. Processor C6 State (select models only) Enable/disable the processor C6 sleep state. LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when the computer is in DC mode.
6 Specifications Computer specifications Metric U.S. Length 22.2 cm 8.74 in Width 32.8 cm 12.9 in Height (front to rear) 3.2 to 3.5 cm 1.25 to 1.39 in Weight 2.2 kg 4.93 lbs Dimensions Input power Operating voltage 19.0 V dc @ 4.74 A - 65 W Operating current 4.
Specifications 13.4-inch display specifications Metric U.S. Height 18.0 cm 7.1 in Width 28.7 cm 11.3 in Diagonal 33.9 cm 13.4 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution 6–2 Pitch 0.279 × 0.279 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications 13.3-inch display specifications Metric U.S. Height 17.8 cm 7.0 in Width 28.4 cm 11.2 in Diagonal 33.6 cm 13.3 in Number of colors Up to 16.8 million Contrast ratio 250:1 (typical) Brightness 200 nits (typical) Dimensions Pixel resolution Pitch 0.279 × 0.279 mm Format 1366 × 768 Configuration RGB vertical stripe Backlight Edge lit Character display 80 × 25 Total power consumption 4.
Specifications Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Single track 1.0 ms 1.5 ms 2.0 ms 2.0 ms Average 14.0 ms 12.0 ms 12.0 ms 12.0 ms Maximum 22.0 ms 22.0 ms 22.0 ms 22.
Specifications Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications Applicable disc Read: Write: BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM Access time BD DVD Random < 230 ms < 180 ms Cache buffer 4.
Specifications DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM Access time CD DVD Random < 175 ms < 230 ms Cache buffer 2.
Specifications System DMA specifications Hardware DMA System function DMA0 Not applicable DMA1* Not applicable DMA2* Not applicable DMA3 Not applicable DMA4 Direct memory access controller DMA5* Not applicable DMA6 Not assigned DMA7 Not assigned *ExpressCard controller can use DMA 1, 2, or 5.
Specifications System memory map specifications Size Memory address System function 640 KB 00000000-0009FFFF Base memory 128 KB 000A0000-000BFFFF Video memory 64 KB 000C0000-000CFFFF Video BIOS 64 KB 000E8000-000FFFFF System BIOS 00100000- XFFFFFFF Extended memory (based on memory installed) (X+1)0000000-FEDFFFFF PCI bus FED00000-FED003FF High precision event timer FEE01000-FFFFFFFF PCI bus System interrupt specifications Hardware IRQ System function IRQ0 System timer IRQ1 Stand
Specifications System I/O address specifications I/O address (hex) System function (shipping configuration) 000 - 01F DMA controller 020 - 021 Program interrupt controller 024 - 025 Program interrupt controller 028 - 029 Program interrupt controller 02C - 03D Program interrupt controller 02E - 02F Motherboard resources 030 - 031 Program interrupt controller 034 - 035 Program interrupt controller 038 - 039 Program interrupt controller 03C- 03D Program interrupt controller 040 - 043 Sy
Specifications 6–10 I/O address (hex) System function (shipping configuration) 0C0- 0DF Direct memory access controller 0F0- 0F0 Numeric data processor 0200-027F Motherboard resources 3B0-3BB Mobile Intel 4 series express chipset family 3C0-3DF Mobile Intel 4 series express chipset family 400-47F Motherboard resources 4D0-4D1 Programmable interrupt controller 500-57F Motherboard resources 1000-1003 Motherboard resources 1010-101F Motherboard resources 2000-20FF Marvell Yukon 88E8072
7 Screw listing This section provides specification and reference information for the screws used in the computer. The screws listed in this section are available in the Screw Kit, spare part number 496890-001. Phillips PM2.0×6.0 captive screw Color Quantity Length Thread Head diameter Black 3 6.0 mm 2.0 mm 5.
Screw listing Phillips PM3.0×4.0 screw Color Quantity Length Thread Head diameter Silver 4 4.0 mm 3.0 mm 5.
Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4 4.0 mm 2.0 mm 4.
Screw listing Where used: 2 screws that secure the system board to the base enclosure 7–4 Maintenance and Service Guide
Screw listing Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Silver 2 3.0 mm 2.5 mm 5.
Screw listing Where used: One screw that secures the SIM slot board to the computer 7–6 Maintenance and Service Guide
Screw listing Phillips PM2.0×8.0 screw Color Quantity Length Thread Head diameter Black 10 8.0 mm 2.0 mm 5.
Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 27 3.0 mm 2.0 mm 4.
Screw listing Where used: 2 screws that secure the optical drive bracket to the optical drive Where used: 5 screws that secure the switch cover to the computer in the battery bay Maintenance and Service Guide 7–9
Screw listing Where used: 3 screws that secure the speaker assembly to the top cover Where used: 4 screws that secure the hinges to the display panel on AntiGlare display panels 7–10 Maintenance and Service Guide
Screw listing Where used: 2 screws that secure top cover to the base enclosure Where used: 4 screws that secure the top cover to the base enclosure Maintenance and Service Guide 7–11
Screw listing Where used: 2 screws that secure the fingerprint reader board and bracket to the top cover Where used: 1 One screw that secures the LED board to the base enclosure 2 One screw that secures the audio board to the base enclosure 3 One screw that secures the USB board to the base enclosure 7–12 Maintenance and Service Guide
Screw listing Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Silver 4 6.0 mm 2.5 mm 5.
Screw listing Where used: 2 screws that secure the display enclosure to the display assembly on AntiGlare display assemblies 7–14 Maintenance and Service Guide
Screw listing Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Silver 6 4.0 mm 2.5 mm 5.
Screw listing Phillips PM2.0×6.0 screw Color Quantity Length Thread Head diameter Silver 3 6.0 mm 2.0 mm 4.
Screw listing Phillips PM2.0×7.0 captive screw Color Quantity Length Thread Head diameter Silver 4 7.0 mm 2.0 mm 5.
Screw listing Where used: 4 captive screws that secure the fan/heat sink assembly to the system board on computer models equipped with graphics subsystems with UMA memory 7–18 Maintenance and Service Guide
8 Backup and recovery Backup and recovery in Windows Vista Overview Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Backup and recovery Note the following guidelines before creating recovery discs: ■ You will need high-quality DVD-R, double-layer DVD-R, DVD+R, double-layer DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.
Backup and recovery To copy the screen and paste it into a word-processing document, follow these steps: a. Display the screen. b. Copy the screen: To copy only the active window, press alt+fn+prt sc. To copy the entire screen, press fn+prt sc. c. Open a word-processing document, and then select Edit > Paste. Using system restore points When you back up your system, you are creating a system restore point.
Backup and recovery Performing a recovery can recover only files that you have previously backed up. HP recommends that you use HP Recovery ✎ You Manager to create an entire drive backup as soon as you set up your computer. Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive.
Backup and recovery Backup and recovery in Windows 7 Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Backup and recovery To create a set of recovery discs: 1. Click Start, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. 2. Follow the on-screen instructions. Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ■ At regularly scheduled times ✎ Set reminders to back up your information periodically.
Backup and recovery includes the User Account Control feature to improve the security of the computer. You may be ✎ Windows® prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. Using system restore points When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time.
Backup and recovery has its own built-in repair features, such as System Restore. If you have not already tried these ✎ Windows features, try them before using Recovery Manager. Manager recovers only the software that was preinstalled at the factory. Software not provided with ✎ Recovery this computer must be downloaded from the manufacturer’s Web site or reinstalled from the disc provided by the manufacturer. To restore the system from the recovery discs: 1. Back up all personal files. 2.
9 Connector pin assignments Audio-in (microphone) Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio-out (headphone) Pin Signal 1 Audio out, left channel 2 Audio out, right channel 3 Ground Maintenance and Service Guide 9–1
Connector pin assignments External monitor 9–2 Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Maintenance and Service Guide
Connector pin assignments HDMI Pin Signal 1 Transition minimized differential signal (TDMS) data 2+ 2 TDMS data 2 shield 3 TDMS data 2- 4 TDMS data 1+ 5 TDMS data 1 shield 6 TDMS data 1 shield 7 TDMS data 0+ 8 TDMS data 0 shield 9 TDMS data 0- 10 TDMS clock + 11 TDMS data clock shield 12 TDMS data clock- 13 Consumer electronics control 14 Not connected 15 Display data channel (DDC) clock 16 DDC data 17 Ground 18 +5V Power 19 Hot plug detect Maintenance and Service G
Connector pin assignments RJ-45 (network) Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused Universal Serial Bus 9–4 Pin Signal 1 +5 VDC 2 Data 3 Data + 4 Ground Maintenance and Service Guide
10 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's Republic of China CCC 5 South Korea EK 4 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United Sta
11 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display Å WARNING: The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Ä CAUTION: The procedures in this chapter can result in damage to display components.
Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel 3.
Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7. Turn the display panel assembly upside down. 8. Remove all screws that secure the display panel frame to the display panel.
Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover 2 and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. 15. Remove the backlight cables 1 from the clip 2 in the display panel.
Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18. Remove the backlight from the backlight frame.
Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index 1394 Power Saving 5–4 A AC adapter light 2–8 AC adapter, spare part numbers 3–21, 3–22, 3–30, 3–33 administrator password 5–3 antenna disconnecting 4–17, 4–19 locations 2–1 removal 4–40, 4–43 spare part numbers 3–16, 3–17, 3–18, 3–29, 3–30, 4–40, 4–43 audio board removal 4–50 spare part number 3–8, 3–29, 3–35, 4–50 audio product description 1–4 audio-in jack connector pinout 9–1 location 2–6 audio-out jack connector pinout 9–1 location 2–6 B backing up customized window, toolbar, and menu bar settin
microphone jack 9–1 monitor port 9–2 network jack 9–4 RJ-45 jack 9–4 USB port 9–4 connectors, service considerations 4–1 consumer infrared lens 2–6 D Diagnostics menu, Setup Utility 5–4 Digital Media Slot 2–7 Digital Media Slot light 2–7 display assembly removal 4–32 spare part numbers 3–3, 3–28, 3–29, 3–30, 3–33, 3–35, 3–36, 4–32 display bezel removal 4–37, 4–41 spare part numbers 3–29, 3–36, 4–37, 4–41 display bezel, spare part numbers 3–17 display cable, spare part number 3–33 display components 2–1 ill
connector pinout 9–1 location 2–6 headset, spare part number 3–21, 3–22 hinge removal 4–36 spare part numbers 3–16, 3–17, 3–18, 3–28, 3–29, 3–33, 3–36, 4–36 I infrared lens 2–6 internal display switch 2–1 J jacks audio-in 2–6 audio-out 2–6 headphone 2–6 microphone 2–6 network 2–7 RJ-45 2–7 K key components 2–3 keyboard product description 1–5 removal 4–25 spare part numbers 3–3, 3–4, 3–5, 3–6, 3–7, 3–25, 3–26, 3–27, 3–28, 3–30, 3–31, 4–25 keys esc 2–3 fn 2–3 function 2–3 numeric keypad 2–3 Windows applic
eSATA/USB 2–7 external monitor 2–7 HDMI 2–7 monitor 2–7 USB 2–8 ports product description 1–5 power button 2–2 power connector 2–8 power connector and cable removal 4–52 spare part number 3–8, 3–29, 4–52 power cord set requirements 10–1 spare part numbers 3–21, 3–22 power light 2–4, 2–6 power requirements product description 1–5 power-on password 5–3 processor product description 1–1, 1–2, 1–3 spare part numbers 3–8, 3–23, 3–24, 3–30, 3–32, 3–34, 3–36, 3–37 Processor C6 State 5–4 product description audio 1
speaker assembly removal 4–31 spare part number 3–7, 3–30, 4–31 specifications Blu-ray ROM DVD±R/RW SuperMulti DL Drive 6–5 computer 6–1 display assembly 6–2, 6–3 DVD±RW and CD-RW SuperMulti Double-Layer Drive 6–6 hard drive 6–4 optical drive 6–5, 6–6 system DMA 6–7 system I/O address 6–9 system interrupt 6–8 system memory map 6–8 supported discs 8–2 switch cover removal 4–29 spare part numbers 3–3, 3–30, 3–35, 4–29 system board removal 4–53 spare part numbers 3–8, 3–28, 4–53 System Configuration menu, Setu
Index-6 Maintenance and Service Guide
