HP DL380z Gen9 Virtual Workstation User Guide
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Table of contents 1 Abstract ....................................................................................................................................................... 1 2 Component identification .............................................................................................................................. 2 Front panel components .......................................................................................................................................
Setup .......................................................................................................................................................... 26 Optional installation services .............................................................................................................................. 26 Optimum environment ........................................................................................................................................
3-slot PCI riser cage option ................................................................................................................................. 58 GPU enablement kit ............................................................................................................................................. 60 Eight-bay SFF front drive cage option for bay 1 .................................................................................................
Flexible boot control ....................................................................................................................... 104 Restoring and customizing configuration settings ........................................................................ 104 Secure Boot configuration .............................................................................................................. 105 Embedded UEFI shell ...............................................................................
12 Specifications .......................................................................................................................................... 116 Environmental specifications ............................................................................................................................ 116 Mechanical specifications ................................................................................................................................. 116 Power supply specifications .....
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1 Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels. This virtual workstations product is based on an HP Proliant product, so this documentation contains references to HP Proliant documentation.
2 Component identification Front panel components 2 Item Description 1 Bay 1 (optional drives or optical drive, video, USB) 2 Bay 2 (optional drives) 3 Fixed drive bays 4 Front USB 3.
Front panel LEDs and buttons Item Description Status 1 Power On/Standby button and system power LED* Solid green = System on Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present** 2 Health LED* Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical† 3 NIC status LED* Solid green = Link to network Flashing green (1 Hz/cycle
Power fault LEDs The following table provides a list of power fault LEDs, and the subsystems that are affected. Not all power faults are used by all servers.
Systems Insight Display LEDs The HP Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed. Item Description Status 1 NIC link/activity Off = No link to network. If the power is off, view the rear panel RJ-45 LEDs for status (see Rear panel LEDs on page 8).
Systems Insight Display LED and color Health LED System power LED Status Processor (amber) Red Amber One or more of the following conditions may exist: Processor in socket X has failed. ● Processor X is not installed in the socket. ● Processor X is unsupported. ● ROM detects a failed processor during POST. Processor (amber) Amber Green Processor in socket X is in a pre-failure condition. DIMM (amber) Red Green One or more DIMMs have failed.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM.
Rear panel LEDs Item Description Status 1 UID LED Off = Deactivated Solid blue = Activated Flashing blue = System being managed remotely 2 NIC link LED Off = No network link Green = Network link 3 NIC activity LED Off = No network activity Solid green = Link to network Flashing green = Network activity 4 Power supply 2 LED Off = System is off or power supply has failed. Solid green = Normal 5 Power supply 1 LED Off = System is off or power supply has failed.
Non-hot-plug PCI riser board slot definitions ● Primary riser cage connector, connected to processor 1 or the Southbridge PCle 3–slot riser cage* Optional PCle 2–slot x 16 riser cage 1 - FL/FH PCIe3 x16 (8, 4, 2, 1) — 2 - HL/FH PCIe3 x16 (8, 4, 2, 1) PCIe3 x16 (16, 8, 4, 2, 1) 3 - HL/FH PCIe3 x8 (8, 4, 2, 1) PCIe3 x8 (8, 4, 2, 1)* ● Secondary riser cage connector - connected to processor 2 (processor 2 must be installed) PCle 3–slot riser cage* 4 - FL/FH PCIe3 x16 (16, 8, 4, 2, 1) 5 - HL/FH
System board components 10 Item Description 1 FlexibleLOM connector 2 Primary (processor 1) PCI riser connector 3 Optical front VGA/USB 2.0 connector 4 x4 SATA port 1 5 x4 SATA port 2 6 Backplane presence detect connector 7 Optical/SATA port 5 8 SATA port 4 9 Front power/USB 3.0 connector 10 Drive backplane power connector 11 HP Smart Storage Battery connector 12 Optional Location Discovery Services connector 13 Micro SD card slot 14 Dual internal USB 3.
Item Description 16 Secondary processor (processor 2) PCI riser connector 17 System battery 18 TPM connector 19 Optional serial port connector X System maintenance switch System maintenance switch Item Default Function S1 Off Off = HP iLO security is enabled. On = HP iLO security is disabled. S2 Off Off = System configuration can be changed. On = System configuration is locked. S3 Off Reserved S4 Off Reserved S5 Off Off = Power-on password is enabled.
NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms. Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating systems, device drivers, and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power.
SAS and SATA device numbers ● SFF 8–device bay numbering Hot-plug drive LED definitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Rotating green Drive activity Off No drive activity Solid white Do not remove the drive. Removing the drive causes one or more of the logical drives to fail. Off Removing the drive does not cause a logical drive to fail.
Hot-plug fans CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single-processor configuration. CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed. Although the server might boot, HP does not recommend operating the server without the required fans installed and operating. Valid fan configurations are listed in the following table.
For more information, go to the HP website http://www.hp.com/go/proliant/ASHRAE. The server supports variable fan speeds. The fans operate at minimum speed until a temperature change requires a fan speed increase to cool the server. The server shuts down during the following temperaturerelated scenarios: ● At POST and in the OS, HP iLO performs an orderly shutdown if a cautionary temperature level is detected.
3 Operations Powering up the server To power up the server, press the Power On/Standby button. Powering down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system. To power down the server, use one of the following methods: ● Press and release the Power On/Standby button.
Extending the server from the rack 1. Pull down the quick release levers on each side of the server. 2. Extend the server from the rack. WARNING! To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. 3. After performing the installation or maintenance procedure, slide the server back into the rack, and then press the server firmly into the rack to secure it in place.
Removing the access panel WARNING! To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. To remove the component: 1. Power down the server (see Powering down the server on page 16). 2.
Accessing the product rear panel Opening the cable management arm To access the server rear panel: 1. Release the cable management arm. 2. Open the cable management arm. Note that the cable management arm can be right-mounted or leftmounted.
Removing the fan cage To remove the component: 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack, (see Extending the server from the rack on page 17) or remove the server from the rack. 4. Remove the access panel (see Removing the access panel on page 18). 5. Remove the fan cage.
Removing the hot-plug fan To remove the component: 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (see Extending the server from the rack on page 17). 4. Remove the access panel (see Removing the access panel on page 18). 5. Remove the fan.
Removing the PCI riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser cage. 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: 3. 22 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: ● Extend the server from the rack (see Extending the server from the rack on page 17).
Installing the PCI riser cage WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed. 1. Power down the server, (see Powering down the server on page 16). 2. Remove all power: 3. a. Disconnect each power cord from the power source.
Securing the full-length expansion board retainer 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Extend the server from the rack (see Extending the server from the rack on page 17). 4. Remove the access panel (see Removing the access panel on page 18). 5. Install a full-length expansion board (see Installing an expansion board on page 55). 6.
Removing the air baffle CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. To remove the component: 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3.
4 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a single package. A number of service level options are available to meet your needs.
Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: ● Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. ● Leave a minimum clearance of 76.2 cm (30 in) behind the rack. ● Leave a minimum clearance of 121.
Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35° C (95° F). The temperature in the room where the rack is located must not exceed 35° C (95° F).
Rack warnings WARNING! To reduce the risk of personal injury or damage to the equipment, be sure that: ● The leveling jacks are extended to the floor. ● The full weight of the rack rests on the leveling jacks. ● The stabilizing feet are attached to the rack if it is a single-rack installation. ● The racks are coupled together in multiple-rack installations. ● Only one component is extended at a time. A rack may become unstable if more than one component is extended for any reason.
Installing the server into the rack CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install the heaviest item first, and continue to populate the rack from the bottom to the top. 1. Install the server and cable management arm into the rack. For more information, see the installation instructions that ship with the 2U Quick Deploy Rail System. 2. Connect peripheral devices to the server.
5. Secure the cables to the cable management arm. IMPORTANT: When using cable management arm components, be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack. 6. Connect the power cord to the AC power source. WARNING! To reduce the risk of electric shock or damage to the equipment: ● Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
1. Connect the Ethernet cable between the network connector on the server and a network jack. 2. Press the Power On/Standby button. 3. During server POST, press the F10 key. 4. Complete the initial Preferences and Registration portion of Intelligent Provisioning. 5. At the 1 Start screen, click Configure and Install. 6. To finish the installation, follow the on-screen prompts. An Internet connection is required to update the firmware and systems software.
Powering on and selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically. 1. Press the Power On/Standby button. 2. During the initial boot: ● To modify the server configuration ROM default settings, press F9 in the HP ProLiant POST screen to enter the UEFI System Utilities screen. By default, RBSU runs in the English language.
5 Hardware options installation Server QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, go to the product QuickSpecs on the HP website http://www8.hp.com/h20195/v2/GetDocument.aspx? docname=c04484636. Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process.
7. Open each of the processor locking levers in the order indicated in the following illustration, and then open the processor retaining bracket. 8. Remove the clear processor socket cover. Retain the processor socket cover for future use. CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board, do not touch the processor or the processor socket contacts.
9. Install the processor. Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. 10. Close the processor retaining bracket. When the processor is installed properly inside the processor retaining bracket, the processor retaining bracket clears the flange on the front of the socket. CAUTION: Do not press down on the processor.
11. Press and hold the processor retaining bracket in place, and then close each processor locking lever. Press only in the area indicated on the processor retaining bracket. CAUTION: Close and hold down the processor cover socket while closing the processor locking levers. The levers should close without resistance. Forcing the levers closed can damage the processor and socket, requiring system board replacement. 12. Remove the heatsink cover.
14. Remove the fan blanks from locations 1 and 2. For fan location and numbering information, see Hotplug fans on page 14 or the label attached to the chassis next to the fans.
15. Install the fans into locations 1 and 2. 16. Install the air baffle. 17. Install the access panel, see Installing the access panel on page 18. 18. Install the server into the rack. 19. Connect each power cord to the server. 20. Connect each power cord to the power source. 21. Press the Power On/Standby button. 22. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
Memory options IMPORTANT: This server does not support mixing LRDIMMs or RDIMMs. Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization. The memory subsystem in this server can support LRDIMMs and RDIMMs: ● RDIMMs offer larger capacities than UDIMMs and include address parity protection. ● LRDIMMs support higher densities than single- and dual-rank RDIMMs, and higher speeds than quadrank RDIMMs.
Memory subsystem architecture The memory subsystem in this server is divided into channels. Each processor supports four channels, and each channel supports three DIMM slots, as shown in the following table. Channel 1 2 3 4 Population order Slot number A 12 E 11 I 10 B 9 F 8 J 7 C 1 G 2 K 3 D 4 H 5 L 6 For the location of the slot numbers, see DIMM slot locations on page 12. This multi-channel architecture provides enhanced performance in Advanced ECC mode.
DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table.
that is degrading. This allows DIMMs that have a higher probability of receiving an uncorrectable memory error (which would result in system downtime) to be removed from operation. Advanced Memory Protection options are configured in the BIOS/Platform Configuration (RBSU). If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode.
General DIMM slot population guidelines Observe the following guidelines for all AMP modes: ● Install DIMMs only if the corresponding processor is installed. ● When two processors are installed, balance the DIMMs across the two processors. ● White DIMM slots denote the first slot of a channel (Ch 1-A, Ch 2-B, Ch 3-C, Ch 4-D). ● Do not mix RDIMMs and LRDIMMs. ● When one processor is installed, install DIMMs in sequential alphabetic order: A, B, C, D, E, F, and so forth.
● Each channel can have a different valid online spare configuration. ● Each populated channel must have a spare rank: A single dual-rank DIMM is not a valid configuration. Population order For memory configurations with a single processor or multiple processors, DIMMs must be populated sequentially in alphabetical order (A through L). After installing the DIMMs, use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure supported AMP modes.
11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server (see Powering up the server on page 16). Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode. For more information about LEDs and troubleshooting failed DIMMs, see Systems Insight Display LED combinations on page 5.
Installing a hot-plug SAS or SATA hard drive To install the component: 1. Remove the drive blank. 2. Prepare the drive. 3. Install the drive. 4. Determine the status of the drive from the drive LED definitions (see Hot-plug drive LED definitions on page 13).
Removing a hot-plug SAS or SATA hard drive CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open. 1. Determine the status of the drive from the hot-plug SAS drive LED combinations (see Hot-plug drive LED definitions on page 13). 2. Back up all server data on the drive. 3. Remove the drive.
7. Remove the bay blank. 8. Route the USB/VGA cables through the opening, and then install the universal media bay.
9. Install the optional optical disk drive (optional). 10. Connect the cables: a. 50 Connect the VGA cable to the optional VGA connector. Connect the USB cable to the front dual internal USB 3.0 connector.
b. Connect the SATA optical drive cable to the front optical disk drive connector (optional). 11. Install the fan cage. 12. Install the air baffle. 13. Install the access panel (see Installing the access panel on page 18). 14. Slide the server into the rack. 15. Connect each power cord to the server. 16. Connect each power cord to the power source. 17. Power up the server (see Powering up the server on page 16).
2. Remove the blank. WARNING! To reduce the risk of personal injury from hot surfaces, allow the power supply or power supply blank to cool before touching it. 52 3. Insert the power supply into the power supply bay until it clicks into place. 4. Connect the power cord to the power supply. 5. Route the power cord. Use best practices when routing power cords and other cables. A cable management arm is available to help with routing. To obtain a cable management arm, contact an HP authorized reseller.
Expansion board options The server supports PCI Express expansion boards. The server ships with PCIe riser boards and expansion slots. PCIe expansion boards are supported with optional riser boards. Removing an expansion slot blank WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
● Optional primary PCI riser cage ● Secondary PCI riser cage To replace the component, reverse the removal procedure.
Installing an expansion board 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: 3. a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: ● Extend the server from the rack (see Extending the server from the rack on page 17). ● Remove the server from the rack (see Removing the server from the rack on page 17). 4. Remove the access panel (see Removing the access panel on page 18). 5.
2-slot PCI riser cage option WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
6. Remove the blank from the optional 2-slot PCI riser cage. 7. Install an optional expansion board into the PCI riser cage. 8. Install the optional 2-slot PCI riser cage. 9. Connect any required internal or external cables to the expansion board. See the documentation that ships with the expansion board. 10. Install the access panel (see Installing the access panel on page 18). 11. Slide the server into the rack.
12. Connect each power cord to the server. 13. Connect each power cord to the power source. 14. Power up the server (see Powering up the server on page 16). 3-slot PCI riser cage option WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power.
6. Remove the blank from the optional 3-slot PCI riser cage. 7. Install an expansion board into the PCI riser cage. 8. Install the optional 3-slot PCI riser cage. 9. Install the access panel (see Installing the access panel on page 18). 10. Slide the server into the rack. 11. Connect each power cord to the server.
12. Connect each power cord to the power source. 13. Power up the server (see Powering up the server on page 16). GPU enablement kit WARNING! To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/Standby button does not completely shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.
7. Install the GPU retention clips onto the air baffle. 8. Remove the standard heatsinks. 9. Install the high-performance heatsinks.
10. Install the air baffle. IMPORTANT: This server supports GPU riser cages in both the primary and secondary riser locations. This document shows installation into the secondary riser location. 11. Remove the secondary PCI riser blank. Some models might require removing more than two screws.
12. Install a GPU into the optional GPU-enabled riser cage. 13. Connect the power cable.
14. Press down on the top of the retention clips and slide them to the unlocked position. 15. Install the GPU-enabled riser cage option.
16. Slide the retention clips to the locked position. 17. Install the access panel (see Installing the access panel on page 18). 18. Slide the server into the rack. 19. Connect each power cord to the server. 20. Connect each power cord to the power source. 21. Power up the server (see Powering up the server on page 16). Eight-bay SFF front drive cage option for bay 1 To install the component: 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: 3. 4. a.
66 5. Remove the fan cage (see Removing the fan cage on page 20). 6. Remove the bay blank.
7. Install the eight-bay SFF front drive cage option. 8.
● 9.
Eight-bay SFF front drive cage option for bay 1 69
● Connected to an HP 12G SAS Expander Card 10. Install the fan cage. 11. Install the access panel (see Installing the access panel on page 18). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (see Powering up the server on page 16). Location Discovery Services ear option To install the component: 70 1. Power down the server. See Powering down the server on page 16. 2.
3. a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: ● Extend the server from the rack (see Extending the server from the rack on page 17). ● Remove the server from the rack (see Removing the server from the rack on page 17). 4. Remove the access panel (see Removing the access panel on page 18). 5. Remove the fan cage. 6. Remove the cable protection panel from the left side of the server.
72 7. Remove the standard ear. 8. Install the Location Discovery Services ear option and route the discovery service cable through side channel.
9. Install the cable protection panel. 10. Connect the discovery service cable. 11. Install the fan cage. 12. Install the access panel (see Installing the access panel on page 18). 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server (see Powering up the server on page 16).
FlexibleLOM option To install the component: 1. Power down the server. See Powering down the server on page 16. 2. Remove all power: 3. 74 a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: ● Extend the server from the rack (see Extending the server from the rack on page 17). ● Remove the server from the rack (see Removing the server from the rack on page 17). 4.
7. Install the access panel (see Installing the access panel on page 18). 8. Slide the server into the rack. 9. Connect the LAN segment cables. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12. Power up the server (see Powering up the server on page 16).
◦ Group B—SAS expander card to front SFF drive cages Cable Description Connection to SAS expander Connection to drive bay 776402-001 2 x4 mini-SAS cable Port 3 8 SFF Bay 1 Port 1 Port 4 8 SFF Bay 1 Port 2 Port 5 8 SFF Bay 2 Port 1 Port 6 8 SFF Bay 2 Port 2 Port 7 8 SFF Bay 3 Port 1 Port 8 8 SFF Bay 3 Port 2 781579-001 ◦ 4 x4 mini-SAS cable Group C—SAS expander card to rear drive cage Cable Description Connection to SAS expander Connection to drive bay 776401-001 X4 mini-SAS cable
4. Remove the access panel (see Removing the access panel on page 18). 5. Remove the air baffle (see Removing the air baffle on page 25). 6. Remove the fan cage (see Removing the fan cage on page 20). 7. Remove the primary PCI riser cage. IMPORTANT: The HP 12G SAS Expander Card is not supported in the secondary PCI riser cage.
8. Remove the expansion slot blank from slot 2. 9. Using the labels on the cables to determine the correct connections, connect the cables to the SAS expander card: a. Depending on the ports on the controller, connect the appropriate controller cables from Group A to the SAS expander card. Controller ports Cable SAS expander parts 2 x4 connectors x4 mini-SAS cable Port 1 x4 mini-SAS cable Port 2 2 x4 mini-SAS to x8 mini-SAS Y cable Ports 1 and 2 1 x8 connector b.
● HP Flexible Smart Array Controller with 2 x4 connectors (Group A SAS cables) ● PCI slot-based Smart Array controller with x8 connector (Group A SAS cables) 13. Install the air baffle. 14. Install the fan cage. 15. Install the access panel (see Installing the access panel on page 18). 16. Install the server into the rack (see Installing the server into the rack on page 30). 17. Connect each power cord to the server.
18. Connect each power cord to the power source. 19. Power up the server (see Powering up the server on page 16). HP Flexible Smart Array Controller CAUTION: HP recommends performing a complete backup of all server data before performing a controller or adapter installation or removal. Before installing the controller, observe the following requirements: ● To ensure cables are connected correctly, observe the labels on the cable and component connectors.
8. Install the air baffle. 9. Install the access panel (see Installing the access panel on page 18). 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Before powering on the system, be sure the HP Smart Storage Battery is installed (see HP Smart Storage Battery on page 81). 14. Power up the server (see Powering up the server on page 16). HP Smart Storage Battery To install the component: 1.
8. Route the cable. 9. Install the fan cage. 10. Install the air baffle. 11. Install the access panel (see Installing the access panel on page 18). 12. Slide the server into the rack. 13. Connect each power cord to the server. 14. Connect each power cord to the power source. 15. Power up the server (see Powering up the server on page 16). High performance fan option To install the component: 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: 3. 4. a.
● Standard fans High performance fan option 83
6. Install high performance fans in all locations. 7. Install the access panel (see Installing the access panel on page 18). 8. Slide the server into the rack. 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (see Powering up the server on page 16). Rear serial port option To install the component: 1. Power down the server (see Powering down the server on page 16). 2. Remove all power: 3. 4. 84 a.
5. Remove the serial cable blank. 6. Connect the serial cable option. Then, remove the backing from the double-sided tape and press down where indicated. 7. Install the access panel (see Installing the access panel on page 18). 8. Slide the server into the rack. 9. Connect each power cord to the server. 10. Connect each power cord to the power source. 11. Power up the server (see Powering up the server on page 16).
Use these instructions to install and enable a TPM on a supported server. This procedure includes three sections: 1. Installing the Trusted Platform Module board (see Installing the Trusted Platform Module board on page 86). 2. Retaining the recovery key/password (see Retaining the recovery key/password on page 88). 3. Enabling the Trusted Platform Module (see Enabling the Trusted Platform Module on page 88).
CAUTION: Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data. 7. Install the TPM board. Press down on the connector to seat the board. See System board components on page 10. 8. Install the TPM security rivet by pressing the rivet firmly into the system board. 9.
Retaining the recovery key/password The recovery key/password is generated during BitLocker setup, and can be saved and printed after BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/ password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
6 Cabling Eight-bay SFF front drive cage cabling Bay 1 installation Connect the power cable: ● Single cable connection Eight-bay SFF front drive cage cabling 89
● 90 Y cable connection if the two-bay SFF drive cage option is installed in the rear bay Chapter 6 Cabling
Connect the data cable: ● Connected to a PCI expansion board Eight-bay SFF front drive cage cabling 91
● Connected to an HP 12G SAS Expander Card Bay 2 installation Connect the power cable.
Connect the data cable: ● Connected to a PCI expansion board Eight-bay SFF front drive cage cabling 93
● Connected to an HP 12G SAS Expander Card Universal media bay cabling Connect the VGA cable to the optional VGA connector. Connect the USB cable to the front dual internal USB 3.0 connector.
Connect the SATA optical drive cable to the front optical disk drive connector.
150W PCIe power cable option CAUTION: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI expansion cage. Connect the cable that was provided with the PCIe card.
7 Software and configuration utilities NOTE: While some of the documentation that supports this product contains the HP Proliant and the DL380p Gen8 Server product names, most of the information in those documents is relevant to this workstation product. Since this product is supported on VMware and Citrix operating systems only, information specific to Microsoft Windows and Linux may not apply.
HP iLO The HP iLO subsystem is a standard component of selected HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The HP iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes HP iLO independent of the host server and its operating system.
The HP Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur.
● From within operating system-specific IML viewers: ◦ For Windows: IML Viewer ◦ For Linux: IML Viewer Application ● From within the HP iLO web interface ● From within HP Insight Diagnostics, see HP Insight Diagnostics on page 101 HP Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.
Intelligent Provisioning Intelligent Provisioning is a single-server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup, providing a reliable and consistent way to deploy HP ProLiant server configurations: ● Intelligent Provisioning assists with the OS installation process by preparing the system for installing "off-the-shelf" and HP branded versions of operating system software and integrating optimized HP ProLiant server support software.
Erase Utility CAUTION: Perform a backup before running the Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Before using this utility, see the instructions in the HP Intelligent Provisioning User Guide. Use the Erase Utility to erase drives and Active Health System logs, and to reset UEFI System Utilities settings.
HP Service Pack for ProLiant SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single package with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers.
Action Key Access System Utilities F9 during server POST Navigate menus Up and Down arrows Select items Enter Save selections F10 Access Help for a highlighted configuration option* F1 *Scan the QR code on the screen to access online help for the UEFI System Utilities and UEFI Shell.
You can also configure default settings as necessary, and then save the configuration as the custom default configuration. When the system loads the default settings, it uses the custom default settings instead of the factory defaults. Secure Boot configuration Secure Boot is integrated in the UEFI specification on which the HP implementation of UEFI is based. Secure Boot is completely implemented in the BIOS and does not require special hardware.
For more information about the HP RESTful API and the HP RESTful Interface Tool, go to the HP website http://www.hp.com/support/restfulinterface/docs. Re-entering the server serial number and product ID After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access UEFI System Utilities. 2.
The ROMPaq utility checks the system and provides a choice (if more than one exists) of available firmware revisions. For more information, go to the HP website http://www.hp.com/go/hpsc. Enter your product name in the Enter a product name or number field and click Go. Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic.
reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM. Keeping the system current Drivers IMPORTANT: Always perform a backup before installing or updating device drivers. The server includes new hardware that may not have driver support on all OS installation media.
HP operating systems and virtualization software support for ProLiant servers For information about specific versions of a supported operating system, go to the HP website and the driver download page http://www.hp.com/support/ DL380zGen9/download. HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT. HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure.
8 Troubleshooting Troubleshooting resources The HP ProLiant Gen9 Troubleshooting Guide, Volume I: Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on ProLiant servers and server blades. To view the guide, go to http://www.hp.com/support/Gen9_TSG_en.
9 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: ● Do not attempt to recharge the battery.
7. Remove the battery. To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.
10 Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, go to Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website http://www.hp.com/support/ Safety-Compliance-EnterpriseProducts. Belarus Kazakhstan Russia marking Manufacturer Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S.
Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.
11 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. To prevent electrostatic damage: ● Avoid hand contact by transporting and storing products in static-safe containers.
12 Specifications Environmental specifications Specification Value Temperature range* — Operating 10° C to 35° C (50° F to 95° F) Non-operating -30° C to 60° C (-22° F to 140° F) Relative humidity (noncondensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity Non-operating 5% to 95% 38.7° C (101.
● Drive bay blanks for bays 1 and 2 (2) ● Fan assemblies (4) ● Fan blanks (2) ● Standard heatsink (1) ● 1P air baffle (1) ● X8 HP Flexible Smart Array Controller (1) ● Primary riser cage (1) ● Secondary riser cage blank (1) ● Power supply (1) ● Power supply blank (1) ● Cables for the above components Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: ● HP 800W Flex Slot Platinum Hot-plug Power Supply, see HP 8
Specification Value 800 W at 200 VAC to 240 VAC Maximum peak power 800 W at 100 VAC to 120 VAC input 800 W at 200 VAC to 240 VAC HP 1400W Flex Slot Platinum Plus Hot-plug Power Supply Specification Value Input requirement Rated input voltage 200 to 240 VAC Rated input frequency 50 Hz to 60 Hz Rated input current 8.0 A at 200 VAC 6.
13 Support and other resources Before you contact HP Be sure to have the following information available before you call HP: ● Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 7 days before the failure was detected. For more information, go to the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http://www.hp.com/go/ilo/docs.
Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: ● Mandatory—Parts for which customer self repair is mandatory.
14 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR Automatic Server Recovery CSA Canadian Standards Association CSR Customer Self Repair DDDC Double Device Data Correction DDR double data rate FBWC Flash-Backed Write Cache HDIMM HyperCloud DIMM IEC International Electrotechnical Commission iLo Integrated Lights-Out IML Integrated Management Log ISEE Instant Support Enterprise Edition LFF large form factor NMI Non
TPM Trusted Platform Module UDIMM unregistered dual in-line memory module UID unit identification UPS uninterruptible power system USB Universal Serial Bus VCA Version Control Agent 122 Chapter 14 Acronyms and abbreviations
15 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback mailto:docsfeedback@hp.com. Include the document title and part number, version number, or the URL when submitting your feedback.
Index A abbreviations 121 access panel 18 acronyms 121 Advanced ECC memory 43, 44 air baffle 25 ASR (Automatic Server Recovery) 107 authorized reseller 119 Automatic Server Recovery (ASR) 107 B battery 111 before you contact HP 119 BIOS upgrade 97, 106 blue screen event 12 boot options 33 buttons 2 C cable management arm 19, 29 cables 89 cabling 89, 94, 96 Care Pack 26, 100, 109 Change Control 109 components 2 components, identification 2 configuration of system 33, 97 connectors 2 contacting HP 119 crash d
installing the operating system 31 installing the server into the rack 30 installing the Trusted Platform Module board 86 Integrated Lights-Out (iLO) 98, 99 Integrated Management Log (IML) 99 Intelligent Provisioning 97, 101 L LEDs 5, 13 LEDs, front panel 13 LEDs, hard drive 13 LEDs, SAS hard drive 13 LEDs, troubleshooting 110 Location Discovery Services ear option 70 M mechanical specifications 116 memory 40, 41, 42, 43 memory configurations 42, 43 memory dump 12 memory subsystem architecture 41 memory, co
