User guide

4 Setup
Optional installation services
Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up
and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let
you integrate both hardware and software support into a single package. A number of service level
options are available to meet your needs.
HP Care Pack Services offer upgraded service levels to expand your standard product warranty with
easy-to-buy, easy-to-use support packages that help you make the most of your server investments.
Some of the Care Pack services are:
●
Hardware support
◦
Next Business Day Foundation Care
◦
4-Hour 24x7 Foundation Care
●
Software support
◦
HP ProLiant Essentials (HP SIM and RDP)
◦
VMware
●
Startup and implementation services for both hardware and software
For more information on HP Care Pack Services, see the HP website (http://www.hp.com/services/
carepack).
30 Chapter 4 Setup