User's Manual

This section contains the following topics:
The product will not turn on
I connected the USB cable, but I am having problems using the HP All-in-One with
my computer
After setting up the product, it does not print
The product will not turn on
Try the following solutions if there are no light indications, no noise, and no movement
from the printer when you turn on the product.
Solution 1: Make sure you are using the power cord that came with the product
Solution 2: Reset the product
Solution 3: Press the On button more slowly
Solution 4: Contact HP to replace the power supply
Solution 5: Contact HP support for service
Solution 1: Make sure you are using the power cord that came with the product
Solution:
Make sure the power cord is firmly connected to both the product and the power
adapter. Plug the power cord into a power outlet, surge protector, or power strip.
1 Power connection
2 Power cord and adapter
3 Power outlet
If you are using a power strip, make sure the power strip is on. Or, try plugging
the product directly into a power outlet.
Chapter 12
86 Troubleshooting
Troubleshooting