HP Deskjet F2400 All-in-One series Windows Help
HP Deskjet F2400 All-in-One series
1 How Do I?..................................................................................................................................3 2 Get to know the HP All-in-One Printer parts................................................................................................................................5 Control panel features................................................................................................................6 3 Print Print documents..............................
Contents 2
How Do I? Learn how to use your HP All-in-One • • • “Copy documents or photos” on page 29 “Load media” on page 23 “Replace the cartridges” on page 34 How Do I? 1 How Do I? 3
Chapter 1 How Do I? 4 How Do I?
2 Get to know the HP All-in-One • • Printer parts Control panel features 1 Control panel 2 Attention light 3 Check cartridge lights 4 Front access door 5 Paper-width guide for the main input tray 6 Input tray 7 Paper tray extender (also referred to as the tray extender) 8 Cartridges 9 Glass 10 Lid backing 11 Rear access door 12 Rear USB port 13 Power connection (Use only with the power adapter supplied by HP.
Chapter 2 Control panel features Get to know the HP All-in-One 6 1 On: Turns the product on or off. When the product is off, a minimal amount of power is still used. To completely remove power, turn off the product, then unplug the power cord. 2 Cancel: Stops the current operation. 3 Start Copy Black: Starts a black-and-white copy job. 4 Start Copy Color: Starts a color copy job. 5 Attention light: Shows attention event, such as paper jam or out of paper.
3 Print Choose a print job to continue. “Print documents” on page 7 “Print photos” on page 8 “Print envelopes” on page 10 “Print on specialty media” on page 11 “Print a Web page” on page 17 Related topics • “Load media” on page 23 • “Recommended papers for printing” on page 21 Print documents To print from a software application 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4.
Chapter 3 5. Select the appropriate options for your print job by using the features available in the Advanced, Printing Shortcuts, Features, and Color tabs. TIP: You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list. The default settings for that type of print task are set and summarized on the Printing Shortcuts tab.
7. In the Resizing Options area, click the appropriate paper size from the Size list. If the paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size. 8. In the Basic Options area, select a high print quality, such as Best, from the Print Quality drop-down list. NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list.
Chapter 3 8. In the Paper Type drop-down list, click More, and then select the appropriate paper type. NOTE: You cannot print a borderless image if the paper type is set to Plain paper or to a type of paper other than a photo paper. 9. Select the Borderless printing check box if it is not already checked. If the borderless paper size and paper type are not compatible, the product software displays an alert and allows you to select a different type or size. 10.
5. Open the Printer Properties dialog box. 6. Click the Features tab, and then select the following print settings: • Paper Type: Plain paper • Size: An appropriate envelope size 7. Select any other print settings that you want, and then click OK. Related topics • “Load media” on page 23 • “View the print resolution” on page 19 • “Use printing shortcuts” on page 19 • “Set the default print settings” on page 20 • “Stop the current job” on page 55 Print on specialty media Print transparencies 1.
Chapter 3 Print postcards 1. Slide the paper guide all the way to the left. 2. Place the cards in the right side of the tray. The side to be printed on should face down and the short edge should point toward the printer. 3. Push the cards into the printer until they stop. 4. Slide the paper guide firmly against the edge of the cards. 5. Open the Printer Properties dialog box. 6.
8. In the Printing Shortcuts list, click General Everyday Printing, and then specify the following print settings: • Paper Type: Plain Paper • Paper Size: An appropriate paper size 9. Click OK. Print brochures 1. Slide the paper guide all the way to the left. 2. Place the paper in the right side of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box.
Chapter 3 6. Open the Printer Properties dialog box. 7. Click the Features tab, and then specify the following print settings: • Print Quality: Normal • Paper Type: Click More, and then select an appropriate card type. • Size: An appropriate card size 8. Select any other print settings that you want, and then click OK. Print booklets 1. Slide the paper guide all the way to the left. 2. Place plain paper in the right side of the tray. The side to be printed on should face down. 3.
11. Click Continue to finish printing the booklet. Print posters 1. Slide the paper guide all the way to the left. 2. Place plain paper in the right side of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. Print 5. Open the Printer Properties dialog box. 6.
Chapter 3 11. Select any other print settings that you want, and then click OK. Print iron-on transfers 1. Slide the paper guide all the way to the left. 2. Place the iron-on transfer paper in the right side of the tray. The side to be printed on should face down. 3. Push the paper into the printer until it stops. 4. Slide the paper guide firmly against the edge of the paper. 5. Open the Printer Properties dialog box.
6. Click the Features tab, and then specify the following print settings: • Print Quality: Normal or Best • Paper Type: Click More, click Specialty Papers, and then click Other specialty paper. • Size: An appropriate paper size 7. Click the Advanced tab. 8. Click Printer Features, and then set Mirror Image to On. NOTE: Some iron-on transfer software programs do not require you to print a mirror image. 9. Select any other print settings that you want, and then click OK.
Chapter 3 Related topics • “Recommended papers for printing” on page 21 • “Load media” on page 23 • “View the print resolution” on page 19 • “Use printing shortcuts” on page 19 • “Set the default print settings” on page 20 • “Stop the current job” on page 55 Print using the maximum dpi Use maximum dpi mode to print high-quality, sharp images. To get the most benefit from maximum dpi mode, use it to print high-quality images such as digital photographs.
View the print resolution The printer software displays the print resolution in dots per inch (dpi). The dpi varies according to the paper type and print quality that you select in the printer software. To view the print resolution 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the product is the selected printer. 4. Click the button that opens the Properties dialog box.
Chapter 3 5. In the Printing Shortcuts list, click a printing shortcut. The print settings for the selected printing shortcut are displayed. 6. Change the print settings to those you want in the new printing shortcut. 7. Click Save as and type a name for the new printing shortcut, and then click Save. The printing shortcut is added to the list. To delete a printing shortcut 1. On the File menu in your software application, click Print. 2. Make sure the product is the selected printer. 3.
4 Paper basics You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, photo paper, transparencies, and envelopes. “Load media” on page 23 Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available.
Chapter 4 paper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents. HP Office Paper HP Office Paper is a high-quality multifunction paper. It is suitable for copies, drafts, memos, and other everyday documents. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors. It is acid-free for longer lasting documents.
Load media ▲ Select a paper size to continue. Paper basics Load small-size paper a. Slide paper-width guide to the left. Slide paper-width guide to the left. b. Load paper. Insert stack of photo paper into photo tray with short edge forward and print side down. Slide stack of paper forward until it stops. NOTE: If the photo paper you are using has perforated tabs, load photo paper so that tabs are closest to you. Slide paper-width guide to the right until it stops at edge of paper.
Chapter 4 Paper basics b. Load paper. Insert stack of paper into input tray with short edge forward and print side down. Slide stack of paper forward until it stops. Slide paper-width guide to the right until it stops at edge of paper. Load envelopes a. Slide paper-width guide to the left. Slide paper-width guide to the left.
Paper basics Remove all paper from the main input tray. b. Load envelopes. Insert one or more envelopes into far-right side of the input tray, with envelope flaps on left and facing up. Slide stack of envelopes forward until it stops. Slide paper-width guide to the right against stack of envelopes until it stops.
Chapter 4 Paper basics 26 Paper basics
5 Scan • Scan to a computer Scan to a computer NOTE: To scan to a computer, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to copying. ▲ To scan to a computer: Scan Single page scan a. Load original. Lift lid on product. Load original print side down on right front corner of glass.
Chapter 5 Close lid. b. Start scan. Start the Scan job using the HP Photosmart Software. c. Preview and accept. Preview the scanned image and accept.
6 Copy “Copy documents or photos” on page 29 Copy documents or photos NOTE: To make copies, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to copying. NOTE: Enlarge and reduce copy functionality is not available on all models. ▲ Do one of the following: 1-sided original to 1-sided copy a. Load paper. Load either small photo paper or full-size paper in the main input tray. Copy b. Load original.
Chapter 6 Close lid. c. Start copy. Press either Start Copy Black or Start Copy Color.
7 Work with cartridges • • • • • • • Check the estimated ink levels Order ink supplies Automatically clean print cartridges Manually clean print cartridges Replace the cartridges Use ink-backup mode Cartridge warranty information Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges.
Chapter 7 Find the cartridge number 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. The Printer Toolbox appears. 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. Use the menu at the bottom to select Cartridge details.
CAUTION: Clean print cartridges only when necessary. Unnecessary cleaning wastes ink and shortens the life of the cartridge. To clean the print cartridges 1. In the HP Solution Center, click Settings. In the Print Settings area, click Printer Toolbox. 2. Click Clean the Print Cartridges. 3. Click Clean, and then follow the onscreen instructions.
Chapter 7 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge back into the slot. Make sure you push the print cartridge in firmly until it snaps into place. 9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of the product. Replace the cartridges To replace the cartridges 1. Check power. 2. Remove cartridge. a. Open cartridge door.
Wait for print carriage to move to center of the product. b. Press down to release cartridge, then remove it from slot. 3. Insert new cartridge. a. Remove cartridge from packaging. c. Line up colored shaped icons, then slide cartridge into slot until it clicks into place. Replace the cartridges 35 Work with cartridges b. Remove plastic tape using pink pull tab.
Chapter 7 d. Close cartridge door. 4. Align cartridges. Related topics • “Choose the right cartridges” on page 32 • “Order ink supplies” on page 31 Use ink-backup mode Use the ink-backup mode to operate the HP All-in-One with only one print cartridge. The ink-backup mode is initiated when a print cartridge is removed from the print cartridge carriage. During ink-backup mode, the product can only print jobs from the computer.
During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached. The end of warranty date, in YYYY/ MM/DD format, may be found on the product as indicated: Work with cartridges For a copy of the HP Limited Warranty Statement, see the printed documentation that came with the product.
Chapter 7 Work with cartridges 38 Work with cartridges
8 Solve a problem This section contains the following topics: HP support Setup troubleshooting Print troubleshooting Scan troubleshooting Copy troubleshooting Errors Solve a problem • • • • • • HP support • • • Support process HP support by phone Additional warranty options Support process If you have a problem, follow these steps: 1. Check the documentation that came with the product. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers.
Chapter 8 Placing a call Call HP support while you are in front of the computer and the product.
CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen. • • • • The product will not turn on After setting up the product, it does not print The registration screen does not appear Uninstall and reinstall the software The product will not turn on Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first.
Chapter 8 • • Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the product into a switched outlet, make sure the outlet is switched on. If it is switched to on but still does not work, then there might be a problem with the power outlet. Solve a problem Cause: The product was not properly connected to a power supply.
Cause: You sent the print job to the default printer, but this product was not the default printer. If this did not solve the issue, try the next solution. Solution: Solve a problem Step 3: Check the connection between the product and computer Check the connection between the product and computer. Cause: The product and computer were not communicating with each other. If this did not solve the issue, try the next solution.
Chapter 8 6. Insert the product CD-ROM into your computer’s CD-ROM drive and then start the Setup program. NOTE: If the Setup program does not appear, locate the setup.exe file on the CD-ROM drive and double-click it. Solve a problem NOTE: If you no longer have the installation CD, you can download the software from www.hp.com/support. 7. Follow the onscreen instructions and the instructions provided in the printed documentation that came with the product.
• Step 2: Check the ink levels Step 1: Make sure you are using genuine HP ink cartridges Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies.
Chapter 8 Step 2: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper. For more information, see: “Load media” on page 23 Solve a problem Cause: The paper guides were not positioned correctly. Check product Try the following solutions. • • Solution 1: Align the print cartridges Solution 2: Automatically clean the print cartridges.
Check printer settings Try the following solutions. Step 1: Check the print settings Step 2: Verify the paper size setting Step 3: Check the printer margins Step 1: Check the print settings Solution: Check the print settings. • Check the print settings to see if the color settings are incorrect. For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors.
Chapter 8 Make sure the margin settings for the document do not exceed the printable area of the product. Solve a problem To check your margin settings 1. Preview your print job before sending it to the product. In most software applications, click the File menu, and then click Print Preview. 2. Check the margins. The product uses the margins you have set in your software application, as long as they are greater than the minimum margins the product supports.
want. In that case, turn off autocropping in the HP Solution Center software and crop the scanned image manually, or not at all. Cause: The software was set to automatically crop scanned pictures. Solution: Make a black-and-white copy of the original and then scan the copy. Cause: If you used the Text image type to scan text that you planned to edit, the scanner might not have recognized color text. The Text image type scans at 300 x 300 dpi, in black and white.
Chapter 8 Copy troubleshooting Use this section to solve these copy problems: • • Parts of the original do not appear or are cut off The printout is blank Solve a problem Parts of the original do not appear or are cut off Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
• • Solution 1: Place the original correctly on the glass Solution 2: Check the ink levels in the print cartridges Solution 1: Place the original correctly on the glass Load your original print side down on the right front corner of the glass. Solve a problem Solution: Cause: The original was placed incorrectly on the glass. If this did not solve the issue, try the next solution.
Chapter 8 Flashing lights The lights on the product flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or flashing on the product. Solve a problem On light Attention light Ink attention lights Description Solution Off Off Off The product is turned off. Press the On button to turn the product on. Blinking Off Off The product is processing a job.
(continued) On light Attention light Ink attention lights Description Solution check that the carriage is not blocked. Fast blinking Both fast blinking The product has a fatal error. 1. 2. 3. 4. Turn off the product. Unplug the power cord. Wait a minute, then plug the power cord back in. Turn on the product. Solve a problem Fast blinking If the problem persists, contact HP Support. On Off On Print cartridge(s) are getting low on ink.
Chapter 8 Printing in ink-backup mode Solution: If you receive the ink-backup mode message and two print cartridges are installed in the product, verify that the protective piece of plastic tape has been removed from each print cartridge. When plastic tape covers the print cartridge contacts, the product cannot detect that the print cartridge is installed.
Stop the current job To stop a print job from the HP All-in-One ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for printing to be cancelled.
Chapter 9 Stop the current job 56 Stop the current job
10 Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • Notice • Specifications • Environmental product stewardship program • Regulatory notices Notice Hewlett-Packard Company notices The information contained in this document is subject to change without notice.
Chapter 10 Paper size For a complete list of supported media sizes, see the printer software.
• • • • • • • • • Eco-Tips Paper use Plastics Material safety data sheets Recycling program HP inkjet supplies recycling program Power consumption Disposal of waste equipment by users in private households in the European Union Chemical Substances Eco-Tips HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices.
Chapter 10 qualification status for this product see the Product Data Sheet or Specifications Sheet. Qualified products are also listed at www.hp.com/go/energystar. English Français Deutsch Italiano Español Česky Dansk Bortskaffelse af affaldsudstyr for brugere i private husholdninger i EU Dette symbol på produktet eller på dets emballage indikerer, at produktet ikke må bortskaffes sammen med andet husholdningsaffald.
Chemical Substances HP is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/reach. Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region.
Chapter 10 FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Technical information Notice to users in Japan about the power cord Regulatory notices 63
Chapter 10 HP Deskjet F2400 All-in-One series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 Supplier's Name: Supplier's Address: declares, that the product Product Name and Model: Regulatory Model Number: 1) Product Options: Conforms to the following Product DoC #: SNPRH-0806 Hewlett-Packard Company 20, Jia Feng Road Waigaoqiao Free Trade Zone Pudong, Shanghaiˈ PRC 200131 HP Deskjet F2400 Series and HP Deskjet Ink Advantage AiO SNPRH-0806 All Specificatio
Index blank copy 50 with one print cartridge 36 problems copy 50 error messages 51 print 44 scan 48 C R after the support period 40 B connection problems HP All-in-One will not turn on 41 copy blank 50 missing information 50 specifications 58 troubleshooting 50 customer support warranty 40 E environment Environmental product stewardship program 58 environmental specifications 57 error messages 51 I ink-backup mode 36 M missing information from copy 50 text from scan 49 P paper recommended types 2
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