HP DeskJet 420 Series Printer User’s Guide English
Acknowledgments Microsoft is a U.S. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Notice The information contained in this document is subject to change without notice. Table of Contents 1 Getting Started Packing List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 STEP 1: Connecting the Power Adapter . . . . . . . . . . . .
Getting Started Packing List 1. HP DeskJet 420 series printer 2. Packing tape 3. Color inkjet print cartridge 4. User’s guide 5. Power adapter 6. Printer software diskette 7. Print cartridge storage 2 4 1 7 3 container 6 5 2 3 Printer Features 1. Power button ( ) 2. Paper Feed button ( ) 3. Change Cartridge button ( ) 4. Paper size selector (A4/LTR) 5. Paper width guide 6. Paper separator 7. Paper tray 8. Print cartridge holder 9. Envelope lever ( / ) 10. Printer door 11. Power socket 12.
STEP 1: Connecting the Power Adapter 1. Plug the power adapter connector firmly into the printer’s power socket. 2. Plug the other end of the power adapter cable into a grounded electrical outlet. STEP 2: Connecting the Parallel Cable 1. You must purchase separately a parallel cable to connect your printer to your computer. Use any high-quality parallel printer cable, or order HP part no. C2950A or C2951A from your local HP dealer. 2. Make sure the printer and the computer are turned off. 3.
STEP 3: Loading Paper STEP 4: Installing an Inkjet Print Cartridge The HP DeskJet 420 series printer prints on plain paper and other paper types. Most plain paper used for photocopying yields good results. See page 17, “Recommended Printable Weight,” for information on other paper types you can use. See also page 6 for information on loading other size paper, envelopes, labels, and thick paper. 1. Remove the packing tape to release the paper tray. Note: Use one of the following inkjet print cartridges.
5. Insert the inkjet print cartridge into the holder at an angle such that the green top is tilted toward you. The arrow on the top of the inkjet print cartridge should be pointing toward the inside of the printer. STEP 5: Installing the Printer Software In a Windows Environment To install the printer software, first refer to page 17, “Hardware Compatibility” for hardware requirements. Note: The HP DeskJet 420 series printer is not supported in network configuration.
. Follow the Wizard instructions that appear on the screen. 8. Choose Local Printer. 9. Click Have Disk. 10. Insert the HP DeskJet Printer Software disk 1 into the disk drive of your computer. 11. Select the disk drive and click OK. 12. Click on the appropriate HP DeskJet 400 Series language and click Next. 13. Select the port to which the printer is attached and click Next. 14. Finish answering the install Wizard questions. Note: You must restart Windows to initialize the printing software.
Loading Envelopes, Labels, and Thick Paper Getting the Most Out of Your Printer Loading Other Size Paper Legal, Executive, and B5 size paper must be fed into the printer manually, one by one, from the back of the printer. See page 18, “Printable Paper Sizes” for the paper sizes that you can print. Note: If you are loading letterheads or HP transparencies from the back of the printer, insert them print side up, with the top of the page going into the printer first. 1.
Changing Inkjet Print Cartridges The HP DeskJet 420 series printer takes any one of the following inkjet print cartridges at a time: Tri-Color HP51625A (supplied with printer) Large Black HP51626A (optional) Black HP51626G (optional) See your local HP dealer or office supply store to purchase replacement inkjet print cartridges. 1. Open the printer door.
Printing in Color and Grayscale Solving Problems The HP DeskJet 420 series printer is designed to print in color using the color inkjet print cartridge supplied with the printer. If you encounter a problem with your printer, you can seek help from the following sources: When printing with the color inkjet print cartridge, the black that appears, called “composite black,” is a mixture of the cyan, yellow, and magenta inks.
Is the sound the printer makes when it starts working normal? Yes, when the printer functions properly, a sound occurs when you turn the printer on and also when it picks up paper.
The printer appears to be printing, but nothing prints on the paper. ■ The ink nozzles of the inkjet print cartridge are covered by a sealing tape. Remove the tape(s). See page 3, “STEP 4: Installing an Inkjet Print Cartridge.” ■ The ink nozzles of the inkjet print cartridge are clogged with dried ink. See page 13, “When the Ink Nozzles Are Clogged.” ■ The inkjet print cartridge is out of ink. Use a new inkjet print cartridge. The printed page looks incomplete or has oddlooking characters.
C. All three lights are blinking. 5. Open the paper separator (the flap that separates the printed pages from the blank sheets) by pulling it toward you. This gives you a better grip on the jammed paper. 2642026 Paper is jammed in the printer. To clear the jam, see below, “When Paper Is Jammed in the Printer.” 2642030 If there is no paper jam, turn the printer off and then on again. If the three lights still blink, call HP Customer Care. 6.
When Paper Is Not Loading Paper does not feed into the printer properly. ■ Re-load the paper. See page 3, “STEP 3: Loading Paper.” ■ You are printing on a US Letter size paper, but the paper size selector (A4/LTR) is set to A4. Or you are printing on an A4 size paper, but the paper size selector (A4/LTR) is set to LTR (US Letter). Adjust the paper size selector (A4/LTR) according to the paper size. ■ Too many sheets of paper were loaded. Remove some paper. ■ Paper is damaged, wrinkled, or curled.
The printed page looks faded. Some colors are missing. ■ You are printing on paper, but the envelope lever ( / ) behind the printer door is set to envelope ( ). Adjust the lever to paper ( ). ■ The ink nozzles are clogged. Clean the inkjet print cartridge. (See “When the Ink Nozzles Are Clogged” below.) ■ The ink nozzles are clogged. See “When the Ink Nozzles Are Clogged” on this page. ■ ■ The inkjet print cartridge is running out of ink. Use a new inkjet print cartridge.
Appendices HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you’ve made an excellent choice. Should you need help, however, HP Customer Care’s award-winning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having. Whether online, by fax, or by phone, you’ll find the support you need—and you’ll find it fast.
HP Customer Care by Phone A Note About Letters When you want to talk to HP directly, highly trained service technicians at our HP Customer Care Center are ready to take your call. You pay for the call, but you won’t be kept on hold long. That’s because 95% of our calls are connected in under three minutes. In an industry that’s known to keep customers waiting, we’re proud of our quick response time.
After the Warranty Extended Warranty Options You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!) If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options: ■ For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a support technician. ■ For calls from Canada, or for calls in the U.S.
Printer Specifications Print Method Plain paper drop-on-demand thermal inkjet printing Color Print Speed These are approximate figures. Exact speed will vary depending on the system configuration and software used. Full color graphics: 4-7 minutes per page Black Print Speed These are approximate figures. Exact speed will vary depending on the system configuration and software used.
Printable Paper Sizes Noise Levels per ISO 9296 US Letter: 216 x 279 mm (8.5 x 11 in.) US Legal: 216 x 356 mm (8.5 x 14 in.) Executive: 184 x 267 mm (7.25 x 10.5 in.) A4: 210 x 297 mm B5-JIS: 182 x 257 mm US No. 10 envelope: 104.7 x 241.3 mm (4.12 x 9.5 in.) DL envelope: 220 x 110 mm Letter quality mode Sound Power, LwAd: 6.
Printing from DOS What is a printer driver? If you use DOS software programs (whether or not they are running within Microsoft Windows), you need a specific printer driver for each DOS program in order to print to your HP DeskJet 420 series printer. A printer driver is software that allows you to access your printer’s features from within your software program’s print menus or selections.
Regulatory Notices Potential for Radio/Television Interference (U.S.A. only) The HP DeskJet 420 printer generates and uses radio frequency energy and may cause interference to radio and television reception. Your printer complies with the specifications in Subpart B of Part 15 of the Federal Communications Commission rules for a Class B computing device. These specifications provide reasonable protection against such interference in a residential installation.
Hewlett-Packard Limited Warranty Statement HP Product Duration of Limited Warranty Software 90 Days Ink cartridges 90 Days Printer 1 Year A. Extent of Limited Warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase. 2.
Your DeskJet Connection!* Printing Possibilities: http://www.deskjet.com Information on more products: http://www.hp.com HP Customer Care: http://www.hp.com/support/deskjet *Information in these Web sites may only be available in English. Energy Consumption *C2642-90066* As an Energy Star Partner, Hewlett-Packard has determined that this product meets the Energy Star guidelines for energy efficiency.
