For HP Internal Use Only Warranty WARNING ©Copyright Hewlett-Packard Company 2006 The information contained in this document is subject to change without notice. The procedures described in this manual are to be performed by HP-qualified service personnel only. This document contains proprietary information that is protected by copyright. All rights are reserved.
Using this Manual Purpose This Service Manual contains information necessary to test, calibrate and service: HP Designjet 9000s Series Printers (Model Q6665A). For information about using these printers, refer to the corresponding User and Quick Reference Guides. Readership The procedures described in this Service Manual are to be performed by HP Certified service personnel only. Part Numbers Part Numbers for Printer options, accessories and service parts are located in Chapter 7.
Inks used in the printer and liquids in the HP Cleaning and Maintenance kits contain an organic solvent (ethylene glycol monobutyl ether acetate, CAS No. 112-07-2). Observe all local, state, and federal regulations related to the handling, use, storage, and disposal of organic solvents. Avoid contact between ink and skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink from contact with skin.
Waste ink is combustible. Keep an HP Waste Ink Bottle containing waste ink away from open flames, sparks, or other sources of ignition. Never store waste ink in a glass container. Never pour waste ink into a container filled with other chemicals. The HP Waste Ink Bottle contains organic solvents and must be disposed of in compliance with all local, state, and federal regulations.
Treat any media, paper, used cleaning and maintenance supplies, and wipes soaked with ink as combustible materials. Handle and dispose of properly. Do not clean the printer with benzene or paint thinner. This may damage the paint. Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent may be used. Do not allow liquid to enter the printer. This may create risk of fire and electrical shock and cause a malfunction. Never touch the printhead nozzles.
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 9000s Series Printers Service Manual
Troubleshooting 1 1 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations or Adjustments 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 Cover Sensors are not Working 1-3 The File Sent is Not Processed Immediately 1-3 Paper Jams Occur Frequently 1-4 Print Speed is Very Slow 1-4 No Ink Message when there is Enough Ink 1-4 Abnormal Sound Coming from the Printer 1-4 Front Panel is Not
Troubleshooting Guide to Troubleshooting the Printer Introduction This chapter will guide you through the relevant steps to take when troubleshooting the Printer. Troubleshooting System Error Codes Chapter 2 - System Error Codes contains a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared.
Troubleshooting Performing the Necessary Service Calibrations or Adjustments Is the printer calibrated or adjusted correctly after replacing a component? For information on the Service Calibrations and Adjustments and how to use them, see Chapter 5 - Adjustments and Calibrations. Remember that certain Calibrations or Adjustments are required even if an Assembly has been disassembled to gain access to another Assembly or Component.
Troubleshooting Paper Jams Occur Frequently 1 Make sure that the paper type setting matches the type of paper loaded into the Printer. 2 Open the Rear Cover and check for any visible obstacles in the paper path. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. 3 Make sure that the Vacuum Fans are working correctly. Print Speed is Very Slow 1 Make sure that the Printer is being used at temperatures of 20oC or higher.
Troubleshooting Solving Heater Problems "Power ON Heater Power Switch" appears on Heater Panel 1 Check that the Heater Power Cable is connected and that the heater Power Switch is switched On. 2 Replace the Heater Relay Assembly ⇒ Page 8-46. 3 Replace the Heater Panel ⇒ Page 8-27. Heater Does NOT become Hot 1 Try performing the Heater Test ⇒ Page 4-88.
Troubleshooting "Power Save Mode" Continuously Appears on the Heater Panel 1 Make sure that the Cable between the Heater Panel and the Power Supply Unit is connected correctly and NOT damaged. 2 Replace the Heater Panel ⇒ Page 8-27. 3 Replace the Power Supply Unit ⇒ Page 8-43. 4 Replace the Main PCA ⇒ Page 8-35. Special Power On Procedure When turning On the Printer, the Printer will follow the internal initialization process, turning on the different systems and making the necessary system checks.
Troubleshooting Both NVRAM and Main PCA are Replaced Together When both the NVRAM and the Main PCA are replaced at the same time, mechanical correction value parameters, counters, calibrations, etc... are lost. Whenever possible, this most be prevented by just replacing either the NVRAM or the Main PCA. If for whatever reason, both the NVRAM and the Main PCA are replaced together, you need to perform the following: 1 Make sure that the NVRAM and the Main PCA have been installed correctly.
Troubleshooting Side Margin Position Calibration ⇒ Page 5-27. Top Margin Position Calibration ⇒ Page 5-28. 14 In the Printhead Maintenance submenu, scroll to "Ink Charge Done" and press the OK key. # INK CHARGE DONE > NO 15 In the Ink Charge Done submenu, select "Yes" to indicate that ink charge has been completed and then press the OK key. # INK CHARGE DONE * YES 16 In the Setup submenu, scroll to "Save Calibs" and press the OK key.
System Error Codes 2 1 2 Introduction 2-2 Self-Diagnostic Errors at Power On 2-3 System Error Codes 2-7 Heater Error Codes 2-15 System Error Codes 2-18 HP Designjet 9000s Series Printer Service Manual 2-1
System Error Codes System Error Codes Introduction The following pages contain a list of error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared. If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office.
System Error Codes Self-Diagnostic Errors at Power On When the Printer is powered up, it performs the Boot-Up sequence which initializes the major components of the Printer. If for some reason the BootUp sequence fails because a component has failed to initialize, an error code will appear on the Front Panel.
System Error Codes Boot-Up Error: Internal RAM (0001) Problem Description: The read/write of the RAM on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-35. Boot-Up Error: SRAM (0002) Problem Description: The read/write of the SRAM on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-35.
System Error Codes Boot-Up Error: FPGA (Main PCA) (0020) Problem Description: The read/write of the FPGA-ATG (Band Memory) and FPGA-RSM (Mask Memory) registers on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-35.
System Error Codes Boot-Up Error: USB Register (0400) Problem Description: The read/write of the USB controller on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-35. Boot-Up Error: Power Supply (+36V, +24V, +12V) (0800) Problem Description: The power supplies of +36, +24 and +12 V were diagnosed and could not be detected. Corrective Action: Try the following: Open the Electronics Cover and check LED 11 and LED 13.
System Error Codes System Error Codes A System Error Code appears on the Front Panel when a component of the Printer has failed during normal usage. Each System Error Code and it’s appropriate corrective actions are explained on the following pages. System Error: System Error 1110: GA_ATG Block Clear Error Problem Description: The ATG band memory block erase does not end. This error is checked during Boot-Up sequence and printing.
System Error Codes System Error: System Error 1150: Home Position Sensor Error Problem Description: The Carriage cannot be moved to it’s home position. Corrective Action: Try the following: Enter the Sensors Menu (in Maintenance Mode) and select "Printer Sensors". Then execute the "Home Position" option, which will display the state of the home position sensor. If the home position is detected, "1" will be displayed on the Front Panel.
System Error Codes System Error: System Error 1170: Temperature Sensor Error Problem Description: The Temperature Sensor detects abnormal temperatures (-10oC or lower or 85oC or higher). Corrective Action: Try the following: Make sure that the Printer is in an environment where the temperature is between -10oC and 85oC. Make sure the Ambient Temperature Sensor Cable is connected correctly and is not damaged. Replace the Main PCA ⇒ Page 8-35.
System Error Codes System Error: System Error 119x: Head Relay Variable Supply Error Problem Description: Output voltages of the Head Relay Board are abnormal. Corrective Action: Try the following: Check whether 36V is supplied to the Main PCA. If not, then: – Make sure that the Rear Cover is closed. – Replace Power Supply Unit ⇒ Page 8-43. Preset the Head Relay Board Voltage from the Diagnostic Menu. Use a circuit tester to check the voltages of the channels that have an error.
System Error Codes System Error: System Error 11D0: Cooling Fan Error Problem Description: When the Printhead temperature reaches above 43oC, the Printer will check whether the temperature drops below 43oC during printing. This error will appear if the temperature does not drop below 43oC after 10 minutes. Corrective Action: Try the following: Make sure that the Printhead Cooling Fans are working correctly. If the Printhead Cooling Fans are not working correctly, replace them ⇒ Page 8-82.
System Error Codes System Error: System Error 121x: Printhead Temperature Error Problem Description: The Printhead temperature is too high (85oC or higher) or too low (-10oC or lower). x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
System Error Codes Replace the Main PCA ⇒ Page 8-35. System Error: System Error 124x: Ink Supply Sensor Error Problem Description: The Ink Supply Sensor does not change even though the specified time has passed after driving the Ink Supply Motor for the Sub-Tank. x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
System Error Codes Enter the Sensors Menu (in Maintenance Mode) and select "Sub Tank Sensor". Then, execute the "XX Ink Pump" option for each color, and check if the Ink Supply Sensor is functioning correctly. Manually move the gear and if the Sensor responds, it means that it is working correctly. If any of the Ink Supply Sensors fail to respond, then replace the corresponding Ink Supply Station ⇒ Page 8-101. Replace the Main PCA ⇒ Page 8-35.
System Error Codes Heater Error Codes A Heater Error Code appears on the Heater Panel when a component of the Heater has failed during normal usage. Each Heater Error Code and it’s appropriate corrective actions are explained on the following pages. Heater Error: Heater Error H01: System Error Problem Description: Abnormal operation of the Heater Relay Assembly. Corrective Action: Try the following: Replace the Heater Relay Assembly ⇒ Page 8-46.
System Error Codes Heater Error: Heater Error H05: Center Heater Temperature Error Problem Description: Temperature read by the Center Heater is abnormal (lower than -10oC or higher than 70oC). Corrective Action: Try the following: Make sure that the Heater Relay Assembly is connected correctly to the Center Platen. Replace the Heater Relay Assembly ⇒ Page 8-46. Replace the Center Platen ⇒ Page 8-33.
System Error Codes Heater Error: Heater Error H08: Center Heater Time-out Error Problem Description: The temperature of the Center Heater does not reach the preset temperature even after 15 minutes. Corrective Action: Try the following: Make sure that the Voltage alternation switch located at the back of the Printer is set correctly to the AC voltage being used. Make sure that the Fuse (F2) on the Heater Relay Assembly has not blown. If the fuse has blown, replace it.
System Error Codes System Error Codes A System Error Code appears on the Front Panel when an unrecoverable system exception interrupt occurs in the Printer. nnnn: System Error Code The System Error Codes are listed in the following table: System Error Code Error Description F_es: 0001 Operation Code Exception F_es: 0002 Slot Illegal Exception F_es: 0003 Address Exception F_es: 0004 DMA Error F_es: 0005 NMI Occurrence (WatchDog Error) Corrective Action 1. Replace the Main PCA ⇒ Page 8-35. 2.
Printhead Adjustment 3 3 Introduction 3-2 Tools Required 3-2 Calibrate the Printhead Adjustment Jig 3-3 Install the Printhead Adjustment Jigs in the Carriage 3-5 Set Printhead Voltage 3-9 Print the Printhead Adjustment Pattern 3-10 Perform Printhead Position Correction 3-11 Print the Check Printhead Pattern 3-14 Adjust the Printhead 3-15 Tip to Speed-Up the Printhead Adjustment 3-19 HP Designjet 9000s Series Printer Service Manual 3-1
Printhead Adjustment Printhead Adjustment Introduction The mechanical adjustment of a Printhead must be done every time a Printhead is removed or replaced. If the adjustment of the Printheads is not done, you could get Print Quality problems like banding. The Printhead Adjustment should be done in the following order: 1 Calibrate the Printhead Adjustment Jig. 2 Install the Printhead Adjustment Jigs in to the Carriage. 3 Set Printhead Voltage. 4 Print the Printhead Adjustment pattern.
Printhead Adjustment Calibrate the Printhead Adjustment Jig To speed up the Printhead Adjustment, you can follow the tip on Page 3-19. If the tip is followed, then it is not necessary to calibrate the Printhead Adjustment Jig. Before installing the Printhead Adjustment Jig 1 in to the Carriage, it needs to be calibrated as follows: 1 Retract the datum pins located in the Printhead Adjustment Jig 1 by turning the Adjustment Screws counterclockwise using a small Flat-Head Screwdriver.
Printhead Adjustment 4 Tighten the two fixing screws so that the Printhead Adjustment Jig 1 is securely attached to the Printhead Adjustment Reference Plate. Fixing Screws 5 Place the Printhead Adjustment Jig on a flat surface and without holding it, gently turn the Adjustment Screws clockwise until the Printhead Adjustment Jig begins to move. Check that the Datum Pins touch the walls of the Printhead Adjustment Reference Plate.
Printhead Adjustment Install the Printhead Adjustment Jigs in the Carriage The next procedure will be to install the Printhead in to the Carriage and install the Printhead Adjustment Jigs as follows: Never touch the Printhead nozzles. They can be easily damaged or clogged. For Printhead removal information, refer to Page 8-86. 1 Install the new Printhead in to the Carriage and secure it with two screws. The screws should not be tightened too much, just enough so that the Printhead does not move loosely.
Printhead Adjustment 4 Tighten the two fixing screws so that the Printhead Adjustment Jig 1 is securely attached to the Carriage Base Plate. Fixing Screws 5 Install the Printhead Adjustment Jig 2 in to position against the Carriage Base Plate.
Printhead Adjustment 7 The following drawing shows the overall position of the Printhead Adjustment Jigs in relation to the Printhead (the tubes have been removed for clarity). Printhead Printhead Adjustment Jig 2 Printhead Adjustment Jig 1 8 Once the Printhead Adjustment Jigs are in place, tighten the front screw that secures the Printhead to the Carriage Base Plate. 9 Remove the tube cap from the Printhead.
Printhead Adjustment 10 Attach the Ink Tube to the Printhead and secure it tightly. 11 Attach the Printhead Connector Assembly to the Printhead and secure it with 2 screws. 12 Before moving to the next stage of the Printhead Adjustment procedure, make sure that the Printhead Connector cables are safely secured with tape so that they don’t hit other parts of the Printer.
Printhead Adjustment Set Printhead Voltage Before the Printhead can be used to print correctly, you must set the Printhead Voltage as follows: Remember to set BOTH the left and right Printhead Voltage values for each Printhead correctly. You can find the Printhead Voltage values on each Printhead as shown: Voltage Values 1 Power On the Printer and enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. SP. ADJ Press the Left Arrow Key to select PH.
Printhead Adjustment Print the Printhead Adjustment Pattern In order to correct the Printhead position, you must first print the Printhead Adjustment pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. SP. ADJ Press the Left Arrow Key to select PH. MAINT WPH. ADJ 1 In the Printhead Adjustment submenu, scroll to "PH Adj Print" and press the OK key.
Printhead Adjustment Perform Printhead Position Correction Once you have printed the Printhead Adjustment pattern, you can use it to correct the position of the Printhead as follows: 1 Locate the Printhead Row pattern in the Printhead Adjustment pattern. Printhead Row Pattern 2 Select the pattern that looks the best aligned and note down the value (either a - value or a + value). Lines not well aligned Lines well aligned 3 In the Printhead Adjustment submenu, scroll to "PH Row Val" and press the X key.
Printhead Adjustment 5 Use the S and T keys to change the digits and use the W and X keys to select the digits. Enter the value that you noted down in step 2. # PH ROW VAL > Lm >+01 6 Press the OK key once you have entered the new value. 7 Locate the Printhead to Printhead pattern in the Printhead Adjustment pattern. Printhead to Printhead Pattern 8 Select the pattern that looks the best aligned and note down the value (either a - value or a + value).
Printhead Adjustment 10 In the PH to PH Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH to PH Val submenu, press the W key. # PH TO PH VAL > Lm >+00 11 Use the S and T keys to change the digits and use the W and X keys to select the digits. Enter the value that you noted down in step 8. # PH TO PH VAL > Lm >+01 12 Press the OK key once you have entered the new value.
Printhead Adjustment Print the Check Printhead Pattern In order to adjust the Printhead, you must first print the Check Printhead pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. SP. ADJ Press the Left Arrow Key to select PH. MAINT WPH. ADJ 1 In the Printhead Adjustment submenu, scroll to "PH Adj Prints" and press the OK key.
Printhead Adjustment Adjust the Printhead Once you have printed the Check Printhead pattern, you can use it to adjust the Printhead as follows: 1 Locate the mechanical adjustment pattern in the Check Printhead pattern. 2 Using a Measuring Loupe, you must first measure the deviation of the Printhead in the vertical position. Deviation 3 Loosen the front screw that secures the Printhead to the Carriage Base Plate.
Printhead Adjustment 4 Using the measurement obtained in step 2, calculate how many scales you will need to turn the Vertical Adjustment Screw to adjust the vertical position of the Printhead. 1 Scale = 10 micromillimeters 1 Turn = 100 micromillimeters Vertical Adjustment Screw 5 If for example, the deviation measured in step 2 was 240 micro-millimeters, you would turn the Vertical Adjustment Screw 2 full turns and 4 scales.
Printhead Adjustment 8 If the deviation measured is 0, you will now measure the deviation of the Printhead in the slant position. Deviation 9 Loosen the front screw that secures the Printhead to the Carriage Base Plate. 10 Using the measurement obtained in step 8, calculate how many scales you will need to turn the Slant Adjustment Screw to adjust the slant position of the Printhead.
Printhead Adjustment 11 If for example, the deviation measured in step 8 was 120 micro-millimeters, you would turn the Slant Adjustment Screw 1 full turn and 2 scales. 12 Tighten the front screw that secures the Printhead to the Carriage Base Plate. 13 Reprint the Check Printhead pattern and measure again the deviation of the Printhead in the slant position. If there is still deviation, repeat the instructions from step 9.
Printhead Adjustment Tip to Speed-Up the Printhead Adjustment An alternative and faster way to adjust a new Printhead is as follows: 1 Before removing the old Printhead, install the Printhead Adjustment Jig 1 in to position against the Carriage Base Plate. Printhead Adjustment Jig 1 2 Insert the two Printhead Positioning Pins into the Printhead Adjustment Jig 1.
Printhead Adjustment Printhead 4 Turn both Adjustment Screws so that the 2 datum pins touch the Printhead as shown. You must not force the Adjustment Screws too much as this could damage the Datum Pins. Datum Pins Adjustment Screw 5 Now that the Printhead Adjustment Jig 1 is calibrated to the old Printhead, the Printhead can now be removed ⇒ Page 8-86. Printhead 6 Install a new Printhead in to the Carriage and position it against the Printhead Adjustment Jig 1 as shown.
Printhead Adjustment 8 Install the Printhead Adjustment Jig 2 in to position against the Carriage Base Plate. This corner of the Printhead should touch the Printhead Adjustment Jig 2 Printhead Make sure the Printhead Adjustment Jig 2 is located against this pin Printhead Adjustment Jig 2 9 Tighten the front screw that secures the Printhead to the Carriage Base Plate. 10 At this point the new Printhead should now be more or less in the same position as the old Printhead.
Printhead Adjustment 3-22 HP Designjet 9000s Series Printer Service Manual
Maintenance Mode 4 4 Introduction 4-2 Diagnostics - Self Test 4-2 Phone Support 4-2 Maintenance Mode Menus 4-3 Entering the Maintenance Mode 4-7 Basic Menu Operation 4-8 P. ADJ. (Printer Adjustment) 4-10 PH. ADJ (Printhead Adjustment) 4-17 PH.
Maintenance Mode Maintenance Mode Introduction This chapter explains how to use the built-in Maintenance Mode which is designed to assist Service Personnel to make any necessary factory adjustments or to perform Service Tests to verify if certain components of the Printer are functioning correctly. If possible, always perform a Service Test on the component that you are about to replace, just to make sure that is the component that has failed.
Maintenance Mode Maintenance Mode Menus The following is a list of all internal Maintenance Mode Menus available in the Printer. Instructions for entering the Maintenance Mode are explained on Page 4-7. 1 P. ADJ. (Printer Adjustment) ⇒ Page 4-10 This menu contains the necessary options to set the adjustment parameters of the Printer so that it functions correctly. The different options available in this menu are as follows: Adjust Print. Meda Advance Print. Manufacturing Print 1.
Maintenance Mode 4 MNFG-PRN. (Manufacturing Test Patterns) ⇒ Page 4-44 This menu contains the test patterns which are used during the manufacturing process. 5 SETUP ⇒ Page 4-45 This menu contains the necessary option to set the different system parameters, like language or system time. The different options available in this menu are as follows: Language. Beeper Settings. System Date. System Time. Serial Number. NVRAM Initialization. Save Calibrations.
Maintenance Mode 8 ELECT (Electronics) ⇒ Page 4-59 This menu contains the necessary diagnostics that can be used to test the various electronic components in the Printer. The different options available in this menu are as follows: Flash ROM. PIO. NVRAM. Ink EEPROM. ATG. DRAM. RSM. PTC. PDD. ALL. VDD. Front Panel. 9 VOLT (Voltage Check) ⇒ Page 4-69 This menu can be used to turn the Voltage check to high or low.
Maintenance Mode 12 COUNTER ⇒ Page 4-79 This menu can be used to view and set the different paper lengths used in the Printer. The different options available in this menu are as follows: Media Used. Prime Assembly. Pump Tube. Wiper Cleaning. Wiper Belt. Wiper Blade. Capping Unit. Scan-Axis belt. Non-HP Ink Used. Expired Ink Used. 13 Heater Panel Maintenance Mode ⇒ Page 4-87 The Heater Panel has a separate Maintenance Mode which can used to set certain parameters.
Maintenance Mode Entering the Maintenance Mode Enter in to the Maintenance Mode as follows: 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the following keys in this order: Cancel, Shift, Cancel, Cancel. SINK WMEDIA MEDIA REGT M.ADVX 3 When the following screen is displayed on the Front Panel, you will be requested to enter a password.
Maintenance Mode Basic Menu Operation Menu Group Selection You can select a menu group directly with the S, T, W and X keys. In order to switch between the different Maintenance Mode menus, the Shift key has to be used. The order of the different menus is as follows: SP.ADJ WPH. ADJ PH.
Maintenance Mode Menu Selection S and T keys to change between the menus at the same level. Use the W key to move to a higher level menu and use the X key to move to Use the a lower level menu. Use the OK key to select a menu. Parameter Setting Use the S and T keys to switch between the parameters and to change the value of the digits. Use the W and parameter. X keys to move between the digits when entering a Use the OK key to confirm the parameter.
Maintenance Mode P. ADJ. (Printer Adjustment) This menu contains the necessary options to set the adjustment parameters of the Printer so that it functions correctly. The different options available in this menu are as follows: Adjust Print ⇒ Page 4-10. Media Advance Print ⇒ Page 4-11. Manufacturing Print 1 ⇒ Page 4-12. Cap Position ⇒ Page 4-13. Wipe Position ⇒ Page 4-13. Line Sensor Adjust Top Value ⇒ Page 4-14. Line Sensor Adjust Side Value ⇒ Page 4-14.
Maintenance Mode 4 The Printer will start printing the Adjust Print and the following message will appear on the Front Panel. # ADJUST PRINT * EXECUTING 5 After printing the Adjust Print, you will need to enter the values (if necessary) for the Line Sensor adjustment ⇒ Page 4-14.
Maintenance Mode 3 You will need to confirm that you want to print the selected Media Advance print by pressing the OK key. # MEDIA ADV PRINT * OK? 4 The Printer will start printing the selected Media Advance Print and the following message will appear on the Front Panel. You can press the Cancel key at any time to stop printing. # MEDIA ADV PRINT * EXECUTING 5 The Media Advance Print will show 9 patterns printed in 0.25% steps in a range from 99.00% to 101.00% (example shown using Black color).
Maintenance Mode Cap Position This option allows you to correct the value of the capping position: Please refer to the instructions on Page 5-25 for the full instructions on how to calibrate the capping position. 1 In the Printer Adjustment submenu, scroll to "Cap Position" and press the OK key. # CAP POSITION > +0.0 mm 2 Use the S and T keys to change the digits and use the W and X keys to select the digits. The value can be changed in a range of -5.0 to +5.0 mm. # CAP POSITION * +0.
Maintenance Mode Line Sensor Adjust Top Value This option allows you to correct the value for the Line Sensor (top margin position), according to the print results of the Adjust Print: Please refer to the instructions on Page 5-28 for the full instructions on how to calibrate the Line Sensor Top Margin. 1 In the Printer Adjustment submenu, scroll to "LS Adj Top Val" and press the OK key. # LS ADJ TOP VAL > +0.0 mm 2 Use the S and T keys to change the digits and use the W and X keys to select the digits.
Maintenance Mode Media Advance Value This option allows you to enter the media advance value which is needed to calibrate the media advance for the different media used in the printer: Do NOT change the MNFG value as this is ONLY used during the manufacturing process. 1 In the Printer Adjustment submenu, scroll to "Media Adv Value" and press the X key. # MEDIA ADV VALUE # MNFG 2 In the Media Adv Value submenu, select the media that you would like to correct and press the OK key.
Maintenance Mode 3 You will need to confirm that you want to print the selected Back Adjust pattern by pressing the OK key. # BACK ADJ PRINT * NORMAL OK? 4 The Printer will start printing the selected Back Adjust pattern and the following message will appear on the Front Panel. # BACK ADJ PRINT * EXECUTING Back Adjust Value Do NOT change the MNFG value as this is ONLY used during the manufacturing process.
Maintenance Mode PH. ADJ (Printhead Adjustment) This menu contains the necessary options to set the adjustment parameters of the Printhead so that it functions correctly. The different options available in this menu are as follows: Printhead Adjustment Prints ⇒ Page 4-17. Move Carriage ⇒ Page 4-18. Printhead Row Value ⇒ Page 4-19. Printhead to Printhead Value ⇒ Page 4-19. Set Bidirection Media ⇒ Page 4-20. Bidirection Definitions ⇒ Page 4-21. Printhead Voltage ⇒ Page 4-22.
Maintenance Mode PH to PH - Prints a Printhead to Printhead alignment pattern. Bidirection Def - Prints a Bi-directional adjustment pattern. Bidirection F.D - Prints a Bi-directional adjustment pattern for the Fine Draft print mode. Check PH to PH - Prints a Printhead to Printhead check pattern Check Bidir Def - Prints a Bi-directional check pattern. Check Bidir F.D - Prints a Bi-directional check pattern for the Fine Draft print mode.
Maintenance Mode Printhead Row Value This option allows you to adjust the left and right position of each Printhead by entering the correction values according to the results obtained from the Printhead Adjustment Print: 1 In the Printhead Adjustment submenu, scroll to "PH Row Val" and press the X key. # PH ROW VAL # BK 2 In the PH Row Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH Row Val submenu, press the W key.
Maintenance Mode 2 In the PH to PH Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH to PH Val submenu, press the W key. # PH TO PH VAL > Lm >+00 The different colors of the Printheads are as follows: Lm - Light Magenta. Lc - Light Cyan. M - Magenta. Y - Yellow. C - Cyan. 3 Use the S and T keys to change the digits and use the W and X keys to select the digits.
Maintenance Mode Bidirection Definition The example on this page explains how to enter the correction values for the left Bidirection position. Use the same procedure in order to correct the right Bidirection value and the Bidirection values for Fine Draft (left and right positions).
Maintenance Mode Printhead Voltage This option allows you to enter the drive voltage value for each Printhead: You MUST enter the drive voltage value of a new Printhead after installing it, or else it will NOT print correctly. Remember to set BOTH the left and right values for each Printhead. 1 In the Printhead Adjustment submenu, scroll to "PH Voltage" and press the X key.
Maintenance Mode PH. MAIN (Printhead Maintenance) This menu contains the necessary options related to the actual Printheads contained in the Carriage Assembly, like cleaning or servicing. The different options available in this menu are as follows: Charge Ink System ⇒ Page 4-23. Purge Ink System ⇒ Page 4-25. Ink System Options: – Store Ink System ⇒ Page 4-27. – Clean Ink System ⇒ Page 4-33. Ink Charge Done ⇒ Page 4-42. Printhead Recovery ⇒ Page 4-42. Uncap Carriage ⇒ Page 4-43.
Maintenance Mode Lm - Charges the Light Magenta ink. Lc - Charges the Light Cyan ink. M - Charges the Magenta ink. Y - Charges the Yellow ink. C - Charges the Cyan ink. 3 When the following message appears on the Front Panel, check whether the Waste Ink Bottle is present and is NOT full. Press the OK key once the Waste Ink Bottle has been checked.
Maintenance Mode Purge Ink System This option allows you to remove the ink from the complete system or individual inks so that any relevant repair can be done to the Printer (e.g. replace the Ink Pump Assembly): 1 In the Printhead Maintenance submenu, scroll to "Purge Ink Sys" and press the OK key. # PURGE INK SYS > ALL 2 In the Purge Ink System submenu, select whether you would like to purge the complete Ink System, part of the Ink System or individual inks and then press the OK key.
Maintenance Mode 6 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode Ink System Options - Store Ink System This option allows you to fill the ink system with Storage Liquid so that the Printer can be stored for a period of up to four weeks while switched Off: Opening or closing of the rear covers or levers should be avoided while the Store Ink System process is being performed or the operation may have to be restarted from the beginning. This will result in the Storage Liquid being wasted.
Maintenance Mode 6 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 13 Once the Purging Cartridges have been removed, install a NEW Storage Liquid Cartridge in to each slot and close the Left Ink Cartridge Door. LOAD SL CART CLOSE L INKCOVER 14 If the Printer detects that a Storage Liquid Cartridge has been installed incorrectly, or if any of the Storage Liquid Cartridges contain less than 500cc of liquid or if an invalid Storage Liquid Cartridge has been installed, one of the following messages will be displayed on the Front Panel.
Maintenance Mode 18 The Storage Liquid charge process will start and you will need to recheck whether the Waste Ink Bottle is present and is NOT full. Press the OK key once the Waste Ink Bottle has been checked. START FILLING SL * BOTTLE OK? 19 The Printer will charge the Storage Liquid and the following message will be displayed on the Front Panel: FILLING SL xxx 20 Once the Storage Liquid has been charged, the following message will be displayed on the Front Panel.
Maintenance Mode 25 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 31 When the following message is displayed on the Front Panel, open the Right Ink Cartridge Door and remove ALL 3 Purging Cartridges. OPEN R INKCOVER LOAD SL CART 32 Once the Purging Cartridges have been removed, install a used Storage Liquid Cartridge in to each slot and close the Right Ink Cartridge Door.
Maintenance Mode Ink System Options - Clean Ink System This option allows you to clean the ink system with Cleaning Liquid after the Printer is powered On after being stored for a long period: Opening or closing of the rear covers or levers should be avoided while the Clean Ink System process is being performed or the operation may have to be restarted from the beginning. This will result in the Cleaning Liquid being wasted.
Maintenance Mode 6 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 13 Once the Purging Cartridges have been removed, install a NEW Cleaning Liquid Cartridge in to each slot and close the Left Ink Cartridge Door. LOAD CL CART CLOSE L INKCOVER 14 If the Printer detects that a Cleaning Liquid Cartridge has been installed incorrectly, or if any of the Cleaning Liquid Cartridges contain less than 500cc of liquid or if an invalid Cleaning Liquid Cartridge has been installed, one of the following messages will be displayed on the Front Panel.
Maintenance Mode 18 The Cleaning Liquid charge process will start and you will need to recheck whether the Waste Ink Bottle is present and is NOT full. Press the OK key once the Waste Ink Bottle has been checked. START FILLING CL * BOTTLE OK? 19 The Printer will charge the Cleaning Liquid and the following message will be displayed on the Front Panel: FILLING CL xxx 20 Once the Cleaning Liquid has been charged, the following message will be displayed on the Front Panel.
Maintenance Mode 25 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 31 When the following message is displayed on the Front Panel, open the Right Ink Cartridge Door and remove ALL 3 Purging Cartridges. OPEN R INKCOVER LOAD CL CART 32 Once the Purging Cartridges have been removed, install a used Cleaning Liquid Cartridge in to each slot and close the Right Ink Cartridge Door.
Maintenance Mode 37 Once the printheads and the Sub-Tank have been flushed, the following message will be displayed on the Front Panel. Open the Left Ink Cartridge Door and remove ALL 3 Cleaning Liquid Cartridges. OPEN L INKCOVER REMOVE CARTRIDGE 38 Once the Cleaning Liquid Cartridges have been removed, install a Purging Cartridge in to each slot and close the Left Ink Cartridge Door.
Maintenance Mode 44 The Printer will extract the Cleaning Liquid (which could take at least 10 minutes) and the following message will be displayed on the Front Panel: PURGING xxx 45 Once the Cleaning Liquid has been purged from the system, the following message will be displayed on the Front Panel. Open the Left Ink Cartridge Door and remove ALL 3 Purging Cartridges.
Maintenance Mode 50 If the Printer detects that a Cleaning Liquid Cartridge has been installed incorrectly, or if any of the Cleaning Liquid Cartridges contain less than 500cc of liquid or if an invalid Cleaning Liquid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Cleaning Liquid Cartridge has been installed correctly before you can continue.
Maintenance Mode Ink Charge Done This option allows you to check or indicate whether ink charge has been completed: 1 In the Printhead Maintenance submenu, scroll to "Ink Charge Done" and press the OK key. # INK CHARGE DONE > NO 2 In the Ink Charge Done submenu, select "Yes" if ink charge has been completed or "No" if ink charge has not been completed yet and then press the OK key.
Maintenance Mode Uncap Carriage This option allows you to uncap the Carriage from the Capping Station: Never try to move the Carriage out of the Capping Station without first uncapping the Carriage. 1 In the Printhead Maintenance submenu, scroll to "Uncap Carriage" and press the OK key. The Capping Station will move downwards, uncapping the Carriage.
Maintenance Mode MNFG-PRN (Manufacturing Patterns) This menu contains the necessary test patterns to check that the Printer is functioning correctly. The different options available in this menu are as follows: MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG Pattern Pattern Pattern Pattern Pattern Pattern Pattern Pattern Pattern Pattern Pattern Pattern Pattern 0. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12.
Maintenance Mode SETUP This menu contains the necessary option to set the different system parameters, like language or system time. The different options available in this menu are as follows: Language ⇒ Page 4-45. Beeper Settings ⇒ Page 4-46. System Date ⇒ Page 4-46. System Time ⇒ Page 4-46. OEM or HP Serial Number ⇒ Page 4-47. NVRAM Initialization ⇒ Page 4-47. Save Calibrations ⇒ Page 4-47. Restore Calibrations ⇒ Page 4-48. Save NVRAM ⇒ Page 4-48. Restore NVRAM ⇒ Page 4-48.
Maintenance Mode 2 In the Language submenu, select "English" or "Japanese" and press the OK key. # LANGUAGE * JAPANESE Beeper Settings This option allows you to turn On/Off the beeper: 1 In the Setup submenu, scroll to "Beep" and press the OK key. # BEEP > ON 2 In the Language submenu, select "On" or "Off" and then press the OK key. # BEEP * OFF System Date This option allows you to set the current date: 1 In the Setup submenu, scroll to "System Date" and press the OK key.
Maintenance Mode OEM or HP Serial Number This option allows you to set the Serial Number of the Printer: 1 In the Setup submenu, scroll to "HP Serial No." or "OEM Serial No." and press the OK key. # HP SERIAL No. > 0000000000 2 Use the S and T keys to change the digits and use the select the digits. # HP SERIAL No. > 012345678A W and X keys to HP: 10 Digits OEM: 8 Digits 3 Press the OK key once you have entered the new serial number.
Maintenance Mode Restore Calibrations This option allows you to restore the Calibrations stored in the Factory Defaults area to the NVRAM: 1 In the Setup submenu, scroll to "Restore Calibs" and press the OK key. # RESTORE CALIBS > 2 You will need to confirm that you want to restore the contents to the NVRAM by pressing the OK key.
Maintenance Mode Boot Version This option allows you to view the version of the Boot ROM: 1 In the Setup submenu, scroll to "Boot Version" and press the OK key. # BOOT VERSION > X.XX X.XX: Version Number Printer Firmware Version This option allows you to view the version of the Printer Firmware: 1 In the Setup submenu, scroll to "Printer FW Ver" and press the OK key. # PRINTER FW VER > X.XX_YY X.
Maintenance Mode Heater Firmware Version This option allows you to view the firmware version of the Heater: 1 In the Setup submenu, scroll to "Heater FW Ver" and press the OK key. # HEATER FW VER X.X: Version Number > X.X If the Heater cannot be recognized, "_._" will be displayed. Heater Upgrade This option allows you to update the firmware version of the Heater: 1 In the Setup submenu, scroll to "Heater Upgrade" and press the OK key.
Maintenance Mode 6 Power Off the Printer and power it On again and check the Heater firmware version once the Printer has initialized ⇒ Page 4-50. The following messages could appear during the Heater firmware upgrade procedure: The Printer does not recognize the Heater Control Panel. HEATER PANEL ERR POWER OFF/ON – Try powering Off the Printer and On again and retry the firmware upgrade procedure.
Maintenance Mode 2 In the Install Done submenu, scroll to "Yes" and press the OK key. This will indicate that the Printer has been successfully installed. # INSTALL DONE * YES FEED This option allows you to feed the paper manually in to the Printer. To feed the paper manually: 1 Enter in to the Maintenance Mode and press the Shift key once and then keep the T key pressed in order to manually feed the paper.
Maintenance Mode SENSORS This menu can be used to check the status of the various sensors and thermistors in the Printer in real time. The different options available in this menu are as follows: Printer Sensors ⇒ Page 4-53. Ink Sensor ⇒ Page 4-54. Sub Tank Sensor ⇒ Page 4-55. Bottle Sensor ⇒ Page 4-56. TUR Sensors ⇒ Page 4-57. Temperature Sensors ⇒ Page 4-57. To enter in to the Sensors menu, enter in to the Maintenance Mode and press the Shift key twice and then the S key.
Maintenance Mode The Sensors that can be tested in this menu are as follows: Line Sensor - Displays the status of the Line Sensor located in the Carriage Assembly (0 = No paper, 1 = Paper present). Front Media - Displays the status of the Front Media Sensor located under the Front Heater (0 = Not blocked, 1 = blocked). Rear Media - Displays the status of the Rear Media Sensor located under the Rear Heater (0 = Not blocked, 1 = blocked).
Maintenance Mode The Sensors that can be tested in this menu are as follows: K Ink Cart - Displays the status of the Black Ink Cartridge Sensor (0 = Ink Cartridge not installed, 1 = Ink Cartridge installed). Lm Ink Cart - Displays the status of the Light Magenta Ink Cartridge Sensor (0 = Ink Cartridge not installed, 1 = Ink Cartridge installed). Lc Ink Cart - Displays the status of the Light Cyan Ink Cartridge Sensor (0 = Ink Cartridge not installed, 1 = Ink Cartridge installed).
Maintenance Mode Y Full - Displays the status of the Yellow Sub-Tank Full Sensor. M Full - Displays the status of the Magenta Sub-Tank Full Sensor. C Full - Displays the status of the Cyan Sub-Tank Full Sensor. K Half - Displays the status of the Black Sub-Tank Half Sensor. Lm Half - Displays the status of the Light Magenta Sub-Tank Half Sensor. Lc Half - Displays the status of the Light Cyan Sub-Tank Half Sensor.
Maintenance Mode TUR Sensors This option allows you to check the status of the sensors related to the TakeUp-Reel in real time so that faulty sensors can be replaced as necessary: 1 In the Sensors submenu, scroll to "TUR Sensors" and press the X key. # TUR SENSORS > TUR SENSOR 2 In the TUR Sensors submenu, select the Sensor that you would like to test and press the OK key. If you would like to exit the TUR Sensors submenu, press the W key.
Maintenance Mode 3 The Front Panel will show the temperature read by the selected Sensor. # TEMP SENSORS # AMBIENT *24.2 The Temperature Sensors that can be tested in this menu are as follows: Ambient - Displays the environment temperature. K PH - Displays the temperature of the Black Head. Lm PH - Displays the temperature of the Light Magenta Head. Lc PH - Displays the temperature of the Light Cyan Head. Y PH - Displays the temperature of the Yellow Head.
Maintenance Mode ELECT (Electronics) This menu contains the necessary diagnostics that can be used to test the various electronic components in the Printer. The different options available in this menu are as follows: Flash ROM ⇒ Page 4-59. PIO ⇒ Page 4-60. NVRAM ⇒ Page 4-61. Ink EEPROM ⇒ Page 4-62. ATG ⇒ Page 4-62. DRAM ⇒ Page 4-63. RSM ⇒ Page 4-64. PTC ⇒ Page 4-64. PDD ⇒ Page 4-65. ALL ⇒ Page 4-66. VDD ⇒ Page 4-67. Front Panel ⇒ Page 4-67.
Maintenance Mode 3 While the Flash ROM is being tested, the following message will be displayed on the Front Panel. # FLASH ROM * EXECUTING 4 If the Flash ROM test passes, the Front Panel will display the following message: # FLASH ROM * PASS 5 If the Flash ROM test fails, the Front Panel will display the following message: # FLASH ROM * FLASH ERR If the Flash ROM test fails, try the following: Replace the Main PCA ⇒ Page 8-35.
Maintenance Mode 5 If the PIO test fails, the Front Panel will display the following message: # PIO * PIO ERR If the PIO test fails, try the following: Replace the Main PCA ⇒ Page 8-35. NVRAM This option allows you to test the NVRAM contained in the Main PCA: 1 In the Elect submenu, scroll to "NVRAM" and press the OK key. # NVRAM > 2 You will need to confirm that you want to test the NVRAM by pressing the OK key.
Maintenance Mode Ink EEPROM This option allows you to test the Ink EEPROM contained in the Ink Cartridge: 1 In the Elect submenu, scroll to "Ink EEPROM" and press the OK key. # INK EEPROM > 2 You will need to confirm that you want to test the Ink EEPROM by pressing the OK key. # INK EEPROM * OK? 3 While the Ink EEPROM is being tested, the following message will be displayed on the Front Panel.
Maintenance Mode 2 You will need to confirm that you want to test the ATG by pressing the OK key. # ATG * OK? 3 While the ATG is being tested, the following messages will be displayed on the Front Panel. # ATG # ATG FILL 00 CHECK 00 00 00 4 If the ATG test passes, the Front Panel will display the following message: # ATG * PASS 5 If the ATG test fails, the Front Panel will display the following message: # ATG * ATG ERR If the ATG test fails, try the following: Replace the Main PCA ⇒ Page 8-35.
Maintenance Mode 5 If the DRAM test fails, the Front Panel will display the following message: # DRAM * DRAM ERR If the DRAM test fails, try the following: Replace the Main PCA ⇒ Page 8-35. RSM This option allows you to test the RSM contained in the Main PCA: 1 In the Elect submenu, scroll to "RSM" and press the OK key. # RSM > 2 You will need to confirm that you want to test the RSM by pressing the OK key.
Maintenance Mode 2 You will need to confirm that you want to test the PTC by pressing the OK key. # PTC * OK? 3 While the PTC is being tested, the following message will be displayed on the Front Panel. # PTC * EXECUTING 4 If the PTC test passes, the Front Panel will display the following message: # PTC * PASS 5 If the PTC test fails, the Front Panel will display the following message: # PTC * PTC ERR If the PTC test fails, try the following: Replace the Carriage PCA ⇒ Page 8-35.
Maintenance Mode 4 If the PDD test passes, the Front Panel will display the following message: # PDD * PASS 5 If the PDD test fails, the Front Panel will display the following message: # PDD * PDD ERR If the PDD test fails, try the following: Replace the Carriage PCA ⇒ Page 8-35. Replace the Trailing Cable ⇒ Page 8-77. Replace the Main PCA ⇒ Page 8-35. ALL This option allows you to perform all the previous tests in one go: 1 In the Elect submenu, scroll to "ALL" and press the OK key.
Maintenance Mode VDD This option allows you to test the VDD voltage (either 24V, 17V or 6V) of the Carriage PCA: 1 In the Elect submenu, scroll to "VDD" and press the OK key. # VDD > 24V 2 Select the Voltage of the Head Relay Board that you want to test and press the OK key. # VDD * 17V 3 Measure the voltage (using a tester) of the different points on the Head Relay Board to verify that the voltage settings are correct.
Maintenance Mode 3 If you select to test the "Display", the Front Panel will turn ON and Off the LED’s in sequence, display the different character strings and activate the buzzer. 4 If you select to test the "Keys", you will need to confirm that you want to perform the test by pressing the OK key. # FRONT PANEL * KEYS OK? 5 When the following message is displayed on the Front Panel, press the different keys on the Front Panel to test if they are working correctly.
Maintenance Mode VOLT (Voltage Check) This menu can be used to turn the Voltage check to high or low. 1 To enter in to the Volt menu, enter in to the Maintenance Mode and press the Shift key twice and then the T key. SSENSORS Press the Down Arrow Key to select WELECT VOLTT MOTORSX 2 Once in the Voltage Check submenu, press the OK key. # VOLTAGE CHECK > HIGH 3 In the Voltage Check submenu, select either "high" or "Low" and then press the OK key.
Maintenance Mode MOTORS This menu contains the necessary diagnostics that can be used to test the various Motors in the Printer. The different options available in this menu are as follows: Media Advance Motor ⇒ Page 4-70. Capping Station Motor ⇒ Page 4-71. Wiping Station Motor ⇒ Page 4-72. Solenoid (Left or Right) ⇒ Page 4-72. Vacuum Fans (Left, Right or Center) ⇒ Page 4-73. Exhaust Fans ⇒ Page 4-74. Printhead Cooling Fans ⇒ Page 4-74. TUR Motor ⇒ Page 4-75. Pump Motors ⇒ Page 4-75.
Maintenance Mode 3 You will need to confirm that you want to turn the Media Advance Motor in the selected direction by pressing the OK key. # MEDIA ADV MOTOR * FORWARDS OK? 4 To stop the motor turning, select "Off" in the Media Adv Motor submenu and then press the OK key. # MEDIA ADV MOTOR * OFF Capping Station Motor This option allows you to control the Capping Station Motor: 1 In the Motors submenu, scroll to "Cap Stat Motor" and press the OK key.
Maintenance Mode Wiping Station Motor This option allows you to control the Wiping Station Motor: 1 In the Motors submenu, scroll to "Wipe Stat Motor" and press the OK key. # WIPE STAT MOTOR > STOP 2 In the Wipe Stat Motor submenu, select the direction that you would like the Wiping Station Motor to run and then press the OK key. # WIPE STAT MOTOR * NORMAL The different directions that you can run the Wiping Station Motor are as follows: Stop - Stops the Motor running.
Maintenance Mode 3 You will need to confirm that you want to start the selected Solenoid by pressing the OK key. # SOLENOID L * OPEN OK? 4 To stop the Pump Solenoid, select "Off" in the Pump Solenoid submenu and then press the OK key. # SOLENOID L * CLOSED Vacuum Fans (Left, Right or Center) This option allows you to control the three Vacuum Fans (left, right or center). 1 In the Motors submenu, scroll to "Vacuum Fan L", "Vacuum Fan R" or "Vacuum Fan C" and press the OK key.
Maintenance Mode Exhaust Fans This option allows you to control the Exhaust Fans: 1 In the Motors submenu, scroll to "Exhaust Fans" and press the OK key. # EXHAUST FANS > OFF 2 In the Exhaust Fans submenu, select "On" to start the Exhaust Fans and then press the OK key. # EXHAUST FANS * ON 3 You will need to confirm that you want to start the Exhaust Fans by pressing the OK key. # EXHAUST FANS * ON OK? 4 To stop the Exhaust Fans, select "Off" in the Exhaust Fans submenu and then press the OK key.
Maintenance Mode 4 To stop the Printhead Cooling Fans, select "Off" in the PH Cooling Fan submenu and then press the OK key. # PH COOLING FAN * OFF TUR Motor This option allows you to control the Take-up-reel Motor: 1 In the Motors submenu, scroll to "TUR Motor" and press the OK key. # TUR MOTOR > OFF 2 In the TUR Motor submenu, select "On" to start the TUR Motor and then press the OK key. # TUR MOTOR * ON 3 You will need to confirm that you want to start the TUR Motor by pressing the OK key.
Maintenance Mode 2 In the Pump Motor submenu, select the direction that you would like the selected Ink Pump Motor to run and then press the OK key. # XX PUMP MOTOR * NORMAL The different directions that you can run the Ink Pump Motor are as follows: Stop - Stops the Motor running. Normal - Runs the Motor in the normal direction. Reverse - Turns the Motor in the reverse direction. Make sure you have the Subtank Station visible before running the Ink Pump Motor in the "Normal" direction.
Maintenance Mode SYSTEM INF This menu can be used to print various information pages. The different options available in this menu are as follows: System Print ⇒ Page 4-77. Error Log Print ⇒ Page 4-78. History Print ⇒ Page 4-78. To enter in to the System Information menu, enter in to the Maintenance Mode and press the Shift key three times and then the S key.
Maintenance Mode Error Log Print This option allows you to turn print error log information stored in the Printer: 1 In the System Inf submenu, scroll to "Error Log Print" and press the OK key. # ERROR LOG PRINT > 2 You will need to confirm that you want to print the Error Log Print by pressing the OK key. # ERROR LOG PRINT * OK? 3 While the Error Log Print is being printed, the following message will be displayed on the Front Panel.
Maintenance Mode COUNTER This menu can be used to view and reset the different counters that are used to track the usage of various parts which need to be replaced as a preventive measure. Also, this menu can be used to check if Non-HP or Expired Ink is being used in the printer. The different options available in this menu are as follows: Media Used ⇒ Page 4-79. Prime Assembly ⇒ Page 4-80. Pump Tube ⇒ Page 4-81. Wiper Cleaning ⇒ Page 4-81. Wiper Belt ⇒ Page 4-82.
Maintenance Mode 4 If the Media Used counter needs to be reset, return to the Counter submenu, scroll to "Reset Media Used" and press the OK key. # RESET MEDIA USED > 5 You will need to confirm that you want to reset the counter by pressing the OK key. # RESET MEDIA USED * OK? Prime Assembly This option allows you to view and change the usage counter related to the Prime Assemblies: Once the counter has reached 200,000 seconds a message will appear advising you to replace the Prime Assemblies.
Maintenance Mode Pump Tube This option allows you to view and change the usage counter related to the different Pump Tubes: Once the counter has reached 250,000 seconds a message will appear advising you to replace the relevant Pump Tube. After replacing the relevant Pump Tube, make sure you reset the usage counter related to that Pump Tube. 1 In the Counter submenu, scroll to "YY Pump Tube" and press the OK key to view the usage counter related to the Pump Tube (YY relates to the ink color).
Maintenance Mode 2 Use the S and T keys to change the digits and use the select the digits. # WIPER CLEANING W and X keys to Format: Year/Month/Day > 05/06/06 3 Press the OK key once you have entered the new date. 4 If the Wiper Cleaning date needs to be reset (to today’s date), return to the Counter submenu, scroll to "Reset Wipe Clean" and press the OK key. # RESET WIPE CLEAN > 5 You will need to confirm that you want to reset the date by pressing the OK key.
Maintenance Mode 5 You will need to confirm that you want to reset the date by pressing the OK key. # RESET WIPER BELT * OK? Wiper Blade This option allows you to view and change the usage counter related to the Wiper Blade: Once the counter has reached 30,000 (wipes) a message will appear advising you to replace the Wiper Blade. After replacing the Wiper Blade, make sure you reset the usage counter related to the Wiper Blade.
Maintenance Mode Capping Unit This option allows you to view and change the usage counter related to the Capping Units: Once the counter has reached 10,000 (up/down count) a message will appear advising you to replace the Capping Units. After replacing the Capping Units, make sure you reset the usage counter related to the Capping Units. 1 In the Counter submenu, scroll to "Capping Unit" and press the OK key to view the usage counter related to the Capping Units.
Maintenance Mode 2 Use the S and T keys to change the digits and use the select the digits. W and X keys to # SCAN AXIS BELT > 0045400 3 Press the OK key once you have entered the new usage amount. 4 If the Scan-Axis Belt counter needs to be reset, return to the Counter submenu, scroll to "Reset Scan Belt" and press the OK key. # RESET SCAN BELT > 5 You will need to confirm that you want to reset the counter by pressing the OK key.
Maintenance Mode Expired Ink Used This option allows you to view whether expired ink has been used in the Printer: 1 In the Counter submenu, scroll to "Expire Ink Used" and press the OK key to view whether expired ink has been used in the Printer. # EXPIRE INK USED # XX > YES XX: Ink Color 2 If expired ink has been used in some or all of the colors, then you can check which date the expired ink was used. Return to the Counter submenu, scroll to "Expire Ink Date" and press the OK key.
Maintenance Mode Heater Panel Maintenance Mode Entering Heater Panel Maintenance Mode Press the following keys on the Heater Panel in the order shown in the drawing: 045C 025C 040C 024C 045C 026C n p r o q s Basic Menu Operation To operate the Heater Panel Maintenance Menu, only the "Front" keys are used.
Maintenance Mode Heater Panel Maintenance Menu The different menu options that can be selected in the Heater Panel Maintenance Mode are as follows: 4-88 Menu Item Description Setting Options F LIMIT Front Heater maximum temperature limit preset by User. 15 to 60oC R LIMIT Rear Heater maximum temperature limit preset by User. 15 to 60oC P LIMIT Print Heater maximum temperature limit preset by User.
Adjustments and Calibrations 5 5 Adjustments and Calibrations 5-2 Adjustments 5-2 Belt Tension Adjustment 5-3 Carriage Height Adjustment 5-5 Scan-Axis Belt Tension Adjustment 5-9 Paper-Axis Belt Tension Adjustment 5-11 Wiping Station Height Adjustment 5-13 Wiper Belt Tension Adjustment 5-16 Wiper Blade Height Adjustment 5-17 Capping Station Height Adjustment 5-20 Carriage Shield Height Adjustment 5-22 Wiping Position Calibration 5-23 Capping Position Calibration 5-25 Line Sensor Calibration (Side Margin)
Adjustments and Calibrations Adjustments and Calibrations The Printer requires certain adjustments and calibration procedures that must be performed under certain conditions. REMEMBER THAT CERTAIN ADJUSTMENTS AND CALIBRATIONS ARE REQUIRED EVEN IF AN ASSEMBLY HAS BEEN DISASSEMBLED TO GAIN ACCESS TO ANOTHER ASSEMBLY OR COMPONENT. Adjustments refer to procedures that require physical mechanical fine tuning of the different components in the Printer.
Adjustments and Calibrations Belt Tension Adjustment This adjustment must be performed whenever: Carriage Assembly is disassembled or replaced. Carriage Belt is disassembled or replaced. Be very careful when handling the Carriage Belt because you could easily cut yourself. Perform the Belt Tension Adjustment as follows: 1 Make sure that the Carriage Belt is correctly installed. Make sure that the Carriage is Uncapped before performing the following steps.
Adjustments and Calibrations 4 Using the Push/Pull Gauge, measure the tension in the middle of the Carriage Belt. The tension measured should be 150 g. Carriage Belt Push/Pull Gauge 5 If the tension is below 150 g, then you must tighten the Tension Pulley screws. If the tension is above 150 g, then you must loosen the Tension Pulley screws.
Adjustments and Calibrations Carriage Height Adjustment This adjustment must be performed whenever: Carriage Assembly is disassembled or replaced. For this adjustment, you will need the Carriage Height Adjustment Tools. Perform the Carriage Height Adjustment as follows: 1 Make sure that the following parts have been removed: Upper Side Cover (Right). Top Side Cover (Right). Capping Door. Cooling Fan Assembly. 2 Remove the Carriage Shields from both sides of the Carriage Assembly.
Adjustments and Calibrations 4 Move the Carriage Assembly to the middle of the Center Platen. 5 Insert the Carriage Height Adjustment Tools (round end) under the rear part of the Carriage (both sides) until the third step. Carriage Carriage Height Adjustment Tools 6 Insert the Carriage Height Adjustment Tools (square end) under the front part of the Carriage (both sides) until the second step.
Adjustments and Calibrations 7 Loosen the three screws that secure the Carriage base to the main Carriage Assembly. 8 Lower the Carriage onto the Carriage Height Tools inserted in the previous steps. 9 With the Carriage Height Tools still in position, tighten the three screws that secure the Carriage base to the main Carriage Assembly. Tighten the left screw first, then the right screw and then the middle screw.
Adjustments and Calibrations 10 Remove the Carriage Height Tools from the Carriage base. 11 Insert the Carriage Height Tools again to check that the overall error is within ±0.2 mm. If the error exceeds this range, you will need to adjust the Carriage height again.
Adjustments and Calibrations Scan-Axis Belt Tension Adjustment This adjustment must be performed whenever: Scan-Axis Motor is disassembled or replaced. Scan-Axis Belt is disassembled or replaced. Perform the Scan-Axis Belt Tension Adjustment as follows: 1 Make sure that the Scan-Axis Motor and Belt are correctly installed. 2 Loosen three screws that secure the Scan-Axis Motor Bracket to the Printer.
Adjustments and Calibrations 4 While tensioning the Scan-Axis Belt, tighten the three screws that you loosened in step 2.
Adjustments and Calibrations Paper-Axis Belt Tension Adjustment This adjustment must be performed whenever: Paper-Axis Motor is disassembled or replaced. Paper-Axis Belt is disassembled or replaced. In order to adjust the Paper-Axis Belt, you will need to first remove the Scan-Axis Motor. Perform the Paper-Axis Belt Tension Adjustment as follows: 1 Make sure that the Paper-Axis Motor and Belt are correctly installed. 2 Loosen three screws that secure the Paper-Axis Motor Bracket to the Printer.
Adjustments and Calibrations 4 While tensioning the Paper-Axis Belt, tighten the three screws that you loosened in step 2.
Adjustments and Calibrations Wiping Station Height Adjustment This adjustment must be performed whenever: Wiping Station is disassembled or replaced. Perform the Wiping Station Height Adjustment as follows: 1 Make sure that the Wiping Station is correctly installed. 2 Remove the Carriage Shields from both sides of the Carriage Assembly. 3 Make sure that the Printhead Height Lever is in the upper position (so that Printhead height is actually in the lower position).
Adjustments and Calibrations 5 Loosen two screws that secure the Wiping Station on the left hand side. 6 Adjust the Wiping Station so that it is positioned just below the Center Platen. 7 Tighten the four screws that you loosened in the previous steps. Make sure that the Carriage is Uncapped before performing the following step. Trying to move the Carriage out of the Capping Station while it is still capped will cause damage to the Printheads.
Adjustments and Calibrations 8 Gently move the Carriage to the Wiping Station, making sure that the Carriage does not hit the Wiping Station. There should be a slight gap between the Carriage and the Wiping Station.
Adjustments and Calibrations Wiper Belt Tension Adjustment This adjustment must be performed whenever: Wiper Blade is disassembled or replaced. Wiper Belts are disassembled or replaced. Perform the Wiper Belt Height Adjustment as follows: 1 Make sure that the Wiper Belts are correctly installed. 2 Tighten or loosen the Tension screw (for each Wiper Belt) until the remaining length of the screw is 13 mm.
Adjustments and Calibrations Wiper Blade Height Adjustment This adjustment must be performed whenever: Wiping Station is disassembled or replaced. Wiper Blade is disassembled or replaced. Wiper Belts are disassembled or replaced. Perform the Wiper Blade Height Adjustment as follows: 1 Make sure that the Wiping Station and the Wiper Belts are correctly installed and adjusted. 2 Make sure that the Wiper Blade is correctly installed.
Adjustments and Calibrations 5 Loosen four screws that secure the Wiper Blade to the Wiper Blades. Make sure that the Carriage is Uncapped before performing the following step. Trying to move the Carriage out of the Capping Station while it is still capped will cause damage to the Printheads. 6 Move the Carriage to the Wiping Station and align the top edge of the Wiper Blade with the top edge of the Printhead Nozzle Plate (black part).
Adjustments and Calibrations 8 Manually rotate the Wiper Blade using the Wiping Station Gear and check that the Wiper Blade touches the Printheads evenly. 9 Also check that the Wiper Blade is level and not slanted.
Adjustments and Calibrations Capping Station Height Adjustment This adjustment must be performed whenever: Capping Station is disassembled or replaced. For this adjustment, you will need the Capping Height Tools. Perform the Capping Station Height Adjustment as follows: 1 Make sure that the Capping Station is correctly installed and that the Carriage is moved to the Capping Station.
Adjustments and Calibrations 5 Install the four Capping Height screws into the Carriage in the positions shown below. Capping Height Screws 6 Adjust the height of the Capping Station so that at least three Capping Height screws are touching the top part of the capping Station. 7 While holding the Capping Station in position, tighten the screws that you loosened in the previous steps. 8 Remove the four Capping Height Screws from the Carriage.
Adjustments and Calibrations Carriage Shield Height Adjustment This adjustment must be performed whenever: Carriage Shields are disassembled or replaced. Perform the Carriage Shield Height Adjustment as follows: 1 Make sure that the Carriage Shields are correctly installed. 2 Loosen 2 screws that secure the Carriage Shield to the Carriage. 3 Adjust the Carriage Shield so that there is a 2-3 mm clearance between the Carriage Shield and the Center Platen.
Adjustments and Calibrations Wiping Position Calibration This calibration must be performed whenever: Wiping Station is disassembled or replaced. Wiper Blade is disassembled or replaced. Wiper Belts are disassembled or replaced. Perform the Wiping Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Move the Carriage Assembly to the Wiping Station ⇒ Page 4-18. 3 Enter into the "Wipe Position" Menu ⇒ Page 4-13. # WIPE POSITION > +0.
Adjustments and Calibrations 6 If the center of the Wiper Blades are not aligned with the center of the Printheads, you will need to visually estimate the deviation between the Wiper Blades and the Printheads. Measure deviation 7 Manually rotate the Wiper Blades using the Wiping Station Gear so that the Wiper Blades are lowered and not touching the Printheads. 8 Enter the deviation measured using the S and T keys to change the digits and the W and X keys to select the digits.
Adjustments and Calibrations Capping Position Calibration This calibration must be performed whenever: Capping Station is disassembled or replaced. Capping Unit is disassembled or replaced. Perform the Capping Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Move the Carriage Assembly to the Capping Station (if not already at the Capping Station) ⇒ Page 4-18. 3 If the Printheads are capped, uncap them ⇒ Page 4-43. 4 Enter into the "Cap Position" Menu ⇒ Page 4-13.
Adjustments and Calibrations 7 Enter the deviation measured using the S and T keys to change the digits and the W and X keys to select the digits. If the Printheads are on the right side of the Capping Units, then enter a - value, and if the Printheads are on the left side of the Capping, then enter a + value. # CAP POSITION * +0.3 mm - Value + Value 8 Press the OK key once you have entered the deviation value.
Adjustments and Calibrations Line Sensor Calibration (Side Margin) This calibration allows you to correct the value for the side margin position. This calibration must be performed whenever: Line Sensor is disassembled or replaced. Black Printhead is disassembled or replaced. Perform the Side Margin Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Print the Adjust Pattern ⇒ Page 4-10. 3 Measure the side margin using a ruler.
Adjustments and Calibrations Line Sensor Calibration (Top Margin) This calibration allows you to correct the value for the top margin position. This calibration must be performed whenever: Line Sensor is disassembled or replaced. Black Printhead is disassembled or replaced. Perform the Top Margin Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Print the Adjust Pattern ⇒ Page 4-10. 3 Measure the top margin using a ruler.
Print Quality 6 6 Print Quality 6-2 Print Quality Troubleshooting Actions 6-2 Print Quality General Advice 6-2 Troubleshooting Print Quality Problems 6-5 Horizontal Lines Across the Image (Banding) 6-5 Images are Blurred 6-6 Bleeding, Repelling or Mottling Problems 6-6 Image is Completely Blank or Faded 6-7 Output Only Contains a Partial Print 6-7 The Printer Area is Stained 6-7 Part of Image is Missing at the Start of the Print 6-8 Print Quality is not Improved After Printhead Recovery 6-8 HP Designjet
Print Quality Print Quality Print Quality Troubleshooting Actions For some Print Quality problems, a Call Agent can try and troubleshoot the Printer by requesting the Customer to perform certain actions. Using this process, most problems can be resolved without the need of an on-site visit.
Print Quality Using the IQ Print to Troubleshoot The IQ Print can be used to check for Print Quality problems (like banding) and can be used to isolate the root cause of the problem. 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the Shift key twice. SINK WMEDIA MEDIA REGT M.
Print Quality 7 The Printer will start to print the IQ Print and the following message will appear on the Front Panel. # TEST PRINTS * EXECUTING If problems are found in the Test print, try the following: Banding in One or Several Colors If the problem detected is banding in one or several colors, it is more than likely that the nozzles are either blocked or misfiring. In this situation it is recommended to perform the Printhead Recovery procedure ⇒ Refer to the User’s Guide.
Print Quality Troubleshooting Print Quality Problems Horizontal Lines Across the Image (Banding) Description of problem When you look at the image you have printed, there are horizontal lines across the image. Shown below is an example of what you might see if you have this problem: Corrective Action 1 Check that the appropriate print quality settings are being used and reprint the image.
Print Quality Images are Blurred Description of problem This problem is often caused by incorrect adjustment of the Bi-directional print position causing the image or text to look blurred. Corrective Action 1 Use the Printer in an environment that is less humid. 2 Make sure that the media type selected in the Front Panel is the same as the media type loaded into the Printer. 3 Check the temperature of the Heaters to make sure that they are not set too high.
Print Quality Image is Completely Blank or Faded Corrective Action 1 There might be a problem between the Printer and Computer. Check the cable between the computer and the Printer to make sure it is not damaged and is connected correctly. 2 Check the date file that was sent to print. 3 Make sure that the media type selected in the Front Panel is the same as the media type loaded into the Printer.
Print Quality Part of Image is Missing at the Start of the Print Corrective Action 1 There might be a problem between the Printer and Computer. Check the cable between the computer and the Printer to make sure it is not damaged and is connected correctly. 2 Make sure that the environmental conditions (temperature, humidity) are within the temperature/humidity range as specified for the Printer (refer to the User’s Guide for further information).
Parts and Diagrams 7 7 Right Hand Covers 7-2 Left Hand Covers 7-4 Center Covers 7-6 Electronics Module 7-8 Control Panels 7-10 Carriage Assembly 7-12 Scan-Axis Assemblies 7-14 Paper Path Assemblies 7-16 Media Entry Assemblies 7-18 Take-Up-Reel Assemblies 7-20 Capping Assemblies 7-22 Wiping Assemblies 7-24 Ink Supply and Subtank Assemblies 7-26 Printer Stand and Waste Bottle 7-28 Service Tools 7-30 HP Designjet 9000s Series Printer Service Manual 7-1
Parts and Diagrams Right Hand Covers Right Hand Covers Reference on Drawing HP Part Number Quantity 1 Q6665-60011 2 Top Side Cover 2 Q6665-60007 2 Upper Side Cover 3 Q6665-60008 2 Lower Side Cover 4 Q6665-60005 1 Capping Door 5 Q6665-60006 1 Lower Capping Cover 6 Q6665-60009 1 Right Subtank Cover 7 Q6665-60014 1 Right Ink Cartridge Door 8 Q6665-60016 4 Side Ink Cartridge Cover 9 Q6665-60013 1 Right Rear Ink Cartridge Cover 7-2 Description/Comments HP Designjet 9000s
6 7 1 2 3 8 4 9 5 Parts and Diagrams Figure 1: Right Hand Covers HP Designjet 9000s Series Printer Service Manual 7-3
Parts and Diagrams Left Hand Covers Left Hand Covers Reference on Drawing HP Part Number Quantity 1 Q6665-60011 2 Top Side Cover 2 Q6665-60007 2 Upper Side Cover 3 Q6665-60008 2 Lower Side Cover 4 Q6665-60002 1 Wiping Door 5 Q6665-60003 1 Lower Wiping Cover 6 Q6665-60010 1 Left Subtank Cover 7 Q6665-60015 1 Left Ink Cartridge Door 8 Q6665-60016 4 Side Ink Cartridge Cover 9 Q6665-60081 1 Left Rear Ink Cartridge Cover 7-4 Description/Comments HP Designjet 9000s Series
9 5 4 1 2 3 8 7 6 Parts and Diagrams Figure 2: Left Hand Covers HP Designjet 9000s Series Printer Service Manual 7-5
Parts and Diagrams Center Covers Center Covers Reference on Drawing HP Part Number Quantity 1 Q6665-60012 1 Rear Cover 2 Q6665-60004 1 Top Cover 3 Q6665-60022 1 Electronics Module Cover 4 Q6665-60021 1 Firmware Access Cover 7-6 Description/Comments HP Designjet 9000s Series Printer Service Manual
4 3 2 1 Parts and Diagrams Figure 3: Center Covers HP Designjet 9000s Series Printer Service Manual 7-7
Parts and Diagrams Electronics Module Electronics Module Reference on Drawing HP Part Number Quantity 1 Q6665-60023 1 Power Supply Unit 2 Q6665-60017 1 NVRAM 3 Q6665-60018 1 Main PCA 4 Q6665-60019 1 Head Relay Board 5 Q6665-60020 1 Heater Relay Assembly 7-8 Description/Comments HP Designjet 9000s Series Printer Service Manual
5 2 3 4 1 Parts and Diagrams Figure 4: Electronics Module HP Designjet 9000s Series Printer Service Manual 7-9
Parts and Diagrams Control Panels Control Panels Reference on Drawing HP Part Number Quantity 1 Q6665-60027 1 Front Panel 2 Q6665-60025 1 Heater Panel 7-10 Description/Comments HP Designjet 9000s Series Printer Service Manual
2 1 Parts and Diagrams Figure 5: Control Panels HP Designjet 9000s Series Printer Service Manual 7-11
Parts and Diagrams Carriage Assembly Carriage Assembly Reference on Drawing HP Part Number Quantity 1 Q6665-60052 2 Printhead Cooling Fan 2 Q6665-60048 1 Carriage PCA 3 Q6665-60001 6 Printhead 4 Q6665-60047 1 Printhead Connector Assembly 5 Q6665-600049 1 Encoder Sensor 6 Q6665-60050 1 Line Sensor 7 Q6665-60051 1 Air Dumper 8 Q6665-60041 1 Encoder Strip 9 Q6665-60026 1 Carriage Home Position Sensor 7-12 Description/Comments HP Designjet 9000s Series Printer Service M
7 9 2 8 5 6 4 3 1 Parts and Diagrams Figure 6: Carriage Assembly HP Designjet 9000s Series Printer Service Manual 7-13
Parts and Diagrams Scan-Axis Assemblies Scan-Axis Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60046 1 Trailing Cable Assembly 2 Q6665-60042 1 Belt 3 Q6665-60045 1 Tension Pulley 4 Q6665-60043 1 Drive Pulley 5 Q6665-60044 1 Scan-Axis Motor Assembly 7-14 Description/Comments HP Designjet 9000s Series Printer Service Manual
3 1 2 5 4 Parts and Diagrams Figure 7: Scan-Axis Assemblies HP Designjet 9000s Series Printer Service Manual 7-15
Parts and Diagrams Paper Path Assemblies Paper Path Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60031 1 Front Heater 2 Q6665-60029 1 Center Platen 3 Q6665-60032 1 Rear Heater 4 Q6665-60030 3 Vacuum Fan 5 Q6665-60035 1 Paper-Axis Motor 6 Q6665-60028 2 Media Edge Guard 7 Q6665-60036 1 Pinchwheel Assembly 8 Q6665-60033 2 Media Sensor (Front and Rear) 9 Q6665-60026 1 Media Lever Sensor 7-16 Description/Comments HP Designjet 9000s Series Printer Servi
1 6 7 8 9 8 4 2 5 3 Parts and Diagrams Figure 8: Paper Path Assemblies HP Designjet 9000s Series Printer Service Manual 7-17
Parts and Diagrams Media Entry Assemblies Media Entry Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60077 1 Right Media Feed 2 Q6665-60078 1 Left Media Feed 3 Q6665-60079 2 Media Flange 4 Q6665-60037 1 End-of-Media Sensor 5 Q6665-60034 3 Lever Knob 7-18 Description/Comments HP Designjet 9000s Series Printer Service Manual
2 3 1 4 5 Parts and Diagrams Figure 9: Media Entry Assemblies HP Designjet 9000s Series Printer Service Manual 7-19
Parts and Diagrams Take-Up-Reel Assemblies Take-Up-Reel Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60038 1 Take-Up-Reel Tension Roller 2 Q6665-60040 1 Take-Up-Reel Motor 3 Q6665-60039 1 Take-Up-Reel Sensor 7-20 Description/Comments HP Designjet 9000s Series Printer Service Manual
3 1 2 Parts and Diagrams Figure 10: Take-Up-Reel Assemblies HP Designjet 9000s Series Printer Service Manual 7-21
Parts and Diagrams Capping Assemblies Capping Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60060 1 Capping Station Assembly 2 Q6665-60061 6 Capping Unit 3 Q6665-60062 2 Solenoid Assembly 4 Q6665-60063 6 Prime Assembly 5 Q6665-60024 2 Rear Cover Sensor 7-22 Description/Comments HP Designjet 9000s Series Printer Service Manual
5 2 1 4 3 Parts and Diagrams Figure 11: Capping Assemblies HP Designjet 9000s Series Printer Service Manual 7-23
Parts and Diagrams Wiping Assemblies Wiping Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60064 1 Wiping Station Assembly 2 Q6665-60066 1 Wiper Blade 3 Q6665-60067 2 Wiper Belt 4 Q6665-60065 1 Wiper Cleaning Assembly 5 Q6665-60024 2 Rear Cover Sensor 7-24 Description/Comments HP Designjet 9000s Series Printer Service Manual
1 5 3 2 4 Parts and Diagrams Figure 12: Wiping Assemblies HP Designjet 9000s Series Printer Service Manual 7-25
Parts and Diagrams Ink Supply and Subtank Assemblies Ink Supply and Subtank Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60055 1 Right Ink Supply Station - Q6665-60056 1 Left Ink Supply Station 2 Q6665-60053 6 Ink Pump Assembly (includes Ink Pump Tube) 3 Q6665-60054 6 Ink Pump Tube 4 Q6665-60057 2 Ink Cartridge Door Sensor 5 Q6665-60059 6 Subtank Assembly 6 Q6665-60058 6 Subtank Sensors 7-26 Description/Comments HP Designjet 9000s Series Printer Service M
4 1 2 3 6 5 Parts and Diagrams Figure 13: Ink Supply and Subtank Assemblies HP Designjet 9000s Series Printer Service Manual 7-27
Parts and Diagrams Printer Stand and Waste Bottle Printer Stand and Waste Bottle Reference on Drawing HP Part Number Quantity 1 Q6665-60069 1 Foot Casters 2 Q6665-60068 1 Waste Bottle 3 Q6665-60057 1 Waste Bottle Sensor 4 Q6665-60080 1 Waste Bottle Lock 7-28 Description/Comments HP Designjet 9000s Series Printer Service Manual
4 3 1 2 Parts and Diagrams Figure 14: Printer Stand and Waste Bottle HP Designjet 9000s Series Printer Service Manual 7-29
Parts and Diagrams Service Tools Service Tools Reference on Drawing HP Part Number Quantity Description/Comments 1 - 1 Carriage Height Adjustment Tools 2 - 1 Head Position Adjustment Tools 3 - 1 Capping Height Adjustment Tools If any of the above tools are required, please contact the HP Response Center or the nearest HP Support Office.
1 3 2 Parts and Diagrams Figure 15: Service Tools HP Designjet 9000s Series Printer Service Manual 7-31
Parts and Diagrams 7-32 HP Designjet 9000s Series Printer Service Manual
Removal and Installation 8 8 Introduction 8-2 Covers 8-3 Front Panel 8-25 Heater Panel 8-27 Front Heater 8-29 Rear Heater 8-31 Center Platen 8-33 Vacuum Fan 8-34 Main PCA 8-35 NVRAM 8-39 Head Relay Board 8-40 Power Supply Unit 8-43 Heater Relay Assembly 8-46 Waste Bottle Sensor 8-49 End-of-Media Sensor 8-52 Front Media Sensor 8-54 Rear Media Sensor 8-56 Media Lever Sensor 8-57 Rear Cover Sensor 8-59 Home Position Sensor 8-64 Paper-Axis Motor and Belt 8-66 Scan-Axis Motor and Belt 8-70 Carriage Drive Asse
Removal and Installation Introduction This chapter is a step by step guide to the removal and installation of the key components in the printer. You may find it useful to tick off the steps as they are performed. Use the illustration at each procedure to identify the parts referred to in the text. The procedures appear in order of removal. So the whole machine can be stripped down by starting at the beginning of this chapter and working through the subsequent procedures.
Removal and Installation Rear Cover Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Rear Cover to the right hinge. 2. Remove two screws that secure the Rear Cover to the left hinge. 3. Remove the Rear Cover from the Printer.
Removal and Installation Upper Side Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove four screws that secure the Upper Side Cover to the Printer. 2. Remove the Upper Side Cover from the Printer.
Removal and Installation Top Side Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left or Right) ⇒ Page 8-4. 2. Remove four screws that secure the Top Side Cover to the Printer. 3. Remove the Top Side Cover from the Printer.
Removal and Installation Top Cover Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. 4. Remove six screws that secure the Top Cover to the left hand side of the Printer. 5. Remove seven screws that secure the Top Cover to the left hand side of the Printer.
Removal and Installation 6. Remove the Top Cover from the Printer.
Removal and Installation Lower Side Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Lower Side Cover to the Printer. 2. Remove the Lower Side Cover from the Printer.
Removal and Installation Left Subtank Cover Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Remove two screws that secure the Left Electronics Module Side Trim to the Printer. 4. Remove the Left Electronics Module Side Trim from the Printer. 5. Remove two screws that secure the Left Subtank Cover to the Printer.
Removal and Installation 6. Remove two screws that secure the Left Subtank Cover to the Printer. 7. Remove the Left Subtank Cover from the Printer.
Removal and Installation Right Subtank Cover Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 3. Remove two screws that secure the Right Electronics Module Side Trim to the Printer. 4. Remove the Right Electronics Module Side Trim from the Printer.
Removal and Installation 5. Remove two screws that secure the Right Subtank Cover to the Printer. 6. Remove two screws that secure the Right Subtank Cover to the Printer. 7. Remove the Right Subtank Cover from the Printer.
Removal and Installation Lower Capping Cover Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 3. Open the Capping Door. 4. Remove three screws that secure the Lower Capping Cover to the Printer.
Removal and Installation 5. Remove one screw that secures the Lower Capping Cover to the Printer. 6. Remove the Lower Capping Cover from the Printer.
Removal and Installation Capping Door Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left or Right) ⇒ Page 8-4. 2. Remove one screw that secures the Capping Door hinge to the Printer. 3. Remove the Hinge from the Printer. 4. Slide the Capping Door to the left and remove from the Printer.
Removal and Installation Lower Wiping Cover Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Open the Wiping Door. 4. Remove three screws that secure the Lower Wiping Cover to the Printer.
Removal and Installation 5. Remove one screw that secures the Lower Wiping Cover to the Printer. 6. Remove the Lower Wiping Cover from the Printer.
Removal and Installation Wiping Door Removal Switch off the product and remove the power cable. 1. Remove one screw that secures the Wiping Door hinge to the Printer. 2. Remove the Hinge from the Printer. 3. Slide the Wiping Door to the right and remove from the Printer.
Removal and Installation Ink Cartridge Door (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove one screw that secures the Ink Cartridge Door Hinge to the Printer. 2. Remove the Hinge from the Printer. 3. Open the Ink Cartridge Door and remove from the Printer.
Removal and Installation Rear Ink Cartridge Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove three screws that secure the Rear Ink Cartridge Cover to the Printer. 2. Loosen one screw that secures the Rear Ink Cartridge Cover to the Printer. 3. Remove the Rear Ink Cartridge Cover from the Printer.
Removal and Installation Electronics Module Cover Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Left Electronics Module Side Trim to the Printer. 2. Remove the Left Electronics Module Side Trim from the Printer. 3. Remove two screws that secure the Right Electronics Module Side Trim to the Printer.
Removal and Installation 4. Remove the Right Electronics Module Side Trim from the Printer. 5. Loosen 5 screws that secure the Electronics Module Cover to the Printer. 6. Remove six screws that secure the Electronics Module Cover to the Printer.
Removal and Installation 7. Remove the Electronics Module Cover from the Printer.
Removal and Installation Firmware Access Cover Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Firmware Access Cover to the Printer. 2. Remove the Firmware Access Cover from the Printer.
Removal and Installation Front Panel Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 3. Remove the Right Subtank Cover ⇒ Page 8-11. 4. Disconnect the Front Panel Cable from the Front Panel. 5. Loosen two screws that secure the Front Panel to the Printer.
Removal and Installation 6. Remove two screws that secure the Front Panel to the Printer. 7. Remove the Front Panel from the Printer.
Removal and Installation Heater Panel Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Remove the Left Subtank Cover ⇒ Page 8-11. 4. Disconnect ALL the Heater Panel Cables from the Heater Panel. 5. Loosen two screws that secure the Heater Panel to the Printer.
Removal and Installation 6. Remove two screws that secure the Heater Panel to the Printer. 7. Remove the Heater Panel from the Printer.
Removal and Installation Front Heater Removal Switch off the product and remove the power cable. 1. Remove seven screws that secure the Front Heater to the Printer. 2. Pull out the Front Heater slightly. 3. Disconnect the Front Heater Cable from the Front Heater.
Removal and Installation 4. Remove the Front Heater from the Printer.
Removal and Installation Rear Heater Removal Switch off the product and remove the power cable. 1. Remove five screws that secure the Rear Heater to the Printer. 2. Remove seven screws that secure the Rear Heater to the Printer. 3. Pull out the Rear Heater slightly.
Removal and Installation 4. Disconnect the Rear Heater Cable from the Rear Heater. 5. Remove the Rear Heater from the Printer.
Removal and Installation Center Platen Removal Switch off the product and remove the power cable. 1. Remove the Rear Heater ⇒ Page 8-31. 2. Disconnect ALL the cables connected to the Center Platen. 3. Remove 35 screws that secure the Center Platen to the Printer. 4. Remove the Center Platen from the Printer.
Removal and Installation Vacuum Fan Removal Switch off the product and remove the power cable. 1. Remove the Rear Heater ⇒ Page 8-31. 2. Disconnect the Vacuum Fan Cable. 3. Remove 3 screws that secure the Vacuum Fan to the Printer. 4. Remove the Vacuum Fan from the Printer.
Removal and Installation Main PCA Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove three screws that secure the Main PCA Tray to the Printer from the rear. 3. Remove one screw that secures the USB Connector to the Printer. 4. Remove three screws that secure the Main PCA Tray to the front of the Printer.
Removal and Installation 5. Disconnect ALL the cables from the Main PCA. 6. Remove the Main PCA Tray from the Printer. 7. Remove four screws that secure the Head Relay Board to the Main PCA.
Removal and Installation 8. Remove the Head Relay Board from the Main PCA. 9. Remove 10 screws that secure the Main PCA to the Tray. 10. Remove the Main PCA from the Tray.
Removal and Installation 11. Pull up and remove the NVRAM from the Main PCA. Make sure that you re-install the NVRAM and the Head Relay Board on the NEW Main PCA. Once the NEW Main PCA is installed, power ON the Printer and do the following: 1. Enter into the Maintenance Mode ⇒ Page 4-7. 2. Press the Shift key once and then the W key to enter in to the Setup menu. 3. In the Setup submenu, scroll to "Save Calibs" and press the OK key. # SAVE CALIBS > 4.
Removal and Installation NVRAM Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Pull up and remove the NVRAM from the Main PCA. Once the NEW NVRAM is installed, power ON the Printer and do the following: 1. Enter into the Maintenance Mode ⇒ Page 4-7. 2. Press the Shift key once and then the W key to enter in to the Setup menu. 3. In the Setup submenu, scroll to "NVRAM Init" and press the OK key. # NVRAM INIT > 4.
Removal and Installation Head Relay Board Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove three screws that secure the Main PCA Tray to the Printer from the rear. 3. Remove one screw that secures the USB Connector to the Printer. 4. Remove three screws that secure the Main PCA Tray to the Printer from the front.
Removal and Installation 5. Disconnect ALL the cables from the Main PCA. 6. Remove the Main PCA Tray from the Printer. 7. Remove four screws that secure the Head Relay Board to the Main PCA.
Removal and Installation 8. Remove the Head Relay Board from the Main PCA.
Removal and Installation Power Supply Unit Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove four screws that secure the Power Supply Unit to the Printer from the rear. 3. Remove three screws that secure the Power Supply Unit to the Printer from the front. 4. Disconnect ALL the cables from the Power Supply Unit.
Removal and Installation 5. Remove the Power Supply Unit (including the Support Tray) from the Printer. 6. Disconnect the cables from the power switch. 7. Remove 13 screws that secure the Power Supply Unit to the Support Tray.
Removal and Installation 8. Remove the Power Supply Unit from the Support Tray.
Removal and Installation Heater Relay Assembly Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove the Voltage Alternation Panel from the Printer. 3. Remove three screws that secure the Heater Relay Assembly to the Printer from the rear. 4. Disconnect the Heater Relay Cable.
Removal and Installation 5. Pass the Heater Relay Cable through the hole in the Electronics Module. 6. Disconnect ALL the cables from the Heater Relay Assembly. 7. Remove two screws that secure the Heater Relay Assembly to the Printer.
Removal and Installation 8. Remove the Heater Relay Assembly from the Printer.
Removal and Installation Waste Bottle Sensor Removal Switch off the product and remove the power cable. 1. Loosen the screw that locks the Waste Bottle Bracket into place. 2. Remove the Waste Bottle from the Printer, taking care not to spill any ink contained inside. 3. Remove two screws that secure the Waste Bottle Bracket to the Printer.
Removal and Installation 4. Turn the Waste Bottle Bracket 180 degrees so that you can access the Waste Bottle Sensor and Cable. 5. Disconnect the Sensor Cable. 6. Cut the cable tie that secures the Sensor Cable to the Bracket.
Removal and Installation 7. Remove two screws that secure the Waste Bottle Sensor to the Bracket. 8. Remove the Waste Bottle Sensor from the Printer.
Removal and Installation End-of-Media Sensor Removal Switch off the product and remove the power cable. 1. Disconnect the End-of-Media Sensor Cable. 2. Release the End-of-Media Sensor Cable from the Cable Holder. 3. Remove two screws that secure Roll Module Cover.
Removal and Installation 4. Remove the Roll Module Cover. 5. Remove two screws that secure the End-ofMedia Sensor. 6. Remove the End-of-Media Sensor from the Printer.
Removal and Installation Front Media Sensor Removal Switch off the product and remove the power cable. 1. Remove the Front Heater ⇒ Page 8-29. 2. Disconnect the Front Media Sensor Cable. 3. Remove one screw that secure the Cable Holder to the Printer. 4. Remove one screw that secures the Front Media Sensor to the Bracket.
Removal and Installation 5. Remove the Front Media Sensor from the Printer.
Removal and Installation Rear Media Sensor Removal Switch off the product and remove the power cable. 1. Remove the Rear Heater ⇒ Page 8-31. 2. Disconnect the Rear Media Sensor Cable. 3. Remove one screw that secures the Rear Media Sensor to the Bracket. 4. Remove the Rear Media Sensor from the Printer.
Removal and Installation Media Lever Sensor Removal Switch off the product and remove the power cable. 1. Remove the Front Heater ⇒ Page 8-29. 2. Disconnect the Media Lever Sensor Cable. 3. Remove one screw that secures the Media Lever Sensor to the Bracket. 4. Remove the Media Lever Sensor from the Printer.
Removal and Installation 5. Remove the Media Lever Sensor from the Bracket.
Removal and Installation Rear Cover Sensor Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left and Right) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left and Right) ⇒ Page 8-8. 4. Remove the Lower Capping Cover ⇒ Page 813. 5. Remove the Capping Door ⇒ Page 8-15. 6. Remove the Lower Wiping Cover ⇒ Page 816. 7. Remove the Wiping Door ⇒ Page 8-18. 8.
Removal and Installation 10. Remove one screw from each side of the Solenoid Assembly. 11. Rotate the Solenoid Assembly so that the Right Rear Cover Sensor can be accessed. 12. Disconnect the Cable from the Right Rear Cover Sensor.
Removal and Installation 13. Loosen two screws that secure the Sensor Plate and the Right Rear Cover Sensor to the Chassis. Only loosen the screws until the Sensor Plate is released. Also, keep hold of the Sensor Plate while loosening the screws as it could fall into the Printer. 14. Remove the Sensor Plate from the Printer. 15. Remove two screws that secure the Right Rear Cover Sensor to the Chassis. Remove the Right Rear Cover Sensor.
Removal and Installation 16. Loosen two screws that secure the Sensor Plate and the Left Rear Cover Sensor to the Chassis. Only loosen the screws until the Sensor Plate is released. Also, keep hold of the Sensor Plate while loosening the screws as it could fall into the Printer. 17. Remove the Sensor Plate from the Printer. 18. Remove two screws that secure the Left Rear Cover Sensor to the Chassis.
Removal and Installation 19. Disconnect the Sensor Cable from the Right Rear Cover Sensor and remove from the Printer.
Removal and Installation Home Position Sensor Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Locate the Home Position Sensor. 4. Remove two screws that secure the Home Position Sensor to the Printer. 5. Remove the Home Position Sensor from the Printer.
Removal and Installation 6. Disconnect the Cable from the Home Position Sensor. 7. Unclip the Home Position Sensor from the Support Bracket.
Removal and Installation Paper-Axis Motor and Belt Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Disconnect the Paper-Axis Motor Cables. 4. Remove two screws that secure the PaperAxis Gear Plate. 5. Remove the Paper-Axis Gear Plate from the Printer.
Removal and Installation 6. Remove the Spring and Washer from the Paper-Axis Gear shaft. 7. Loosen three screws that secure the PaperAxis Motor Bracket to the Chassis. 8. Release the Belt and remove the Paper-Axis Gear from the Printer.
Removal and Installation 9. Remove three screws that secure the PaperAxis Motor Bracket to the Chassis. 10. Remove the Paper-Axis Motor Assembly from the Printer. 11. Remove two screws that secure the Bracket to the Paper-Axis Motor.
Removal and Installation 12. Remove the Paper-Axis Motor from the Bracket. When installing the Paper-Axis Motor, you will need to first remove the ScanAxis Motor. Once the Paper-Axis Motor has been installed correctly, you must perform the Paper-Axis Belt Tension Adjustment. For further information, refer to Page 5-11.
Removal and Installation Scan-Axis Motor and Belt Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Disconnect the Scan-Axis Motor Cable. 4. Remove one screw that secures the Belt to the left side of the Carriage Assembly. 5. Release the Belt from the Carriage Assembly.
Removal and Installation 6. Loosen three screws that secure the ScanAxis Motor Bracket to the Chassis. 7. Move the Scan-Axis Motor Bracket to the right to release the tension on the ScanAxis Belt. 8. Release the Scan-Axis Belt and remove the Drive Pulley from the Printer.
Removal and Installation 9. Remove two screws that secure the ScanAxis Motor to the Bracket. 10. Release the Scan-Axis Belt and remove the Scan-Axis Motor from the Printer. 11. Remove the Scan-Axis Belt from the Printer. Once the Scan-Axis Motor has been installed correctly, you must perform the Scan-Axis Belt Tension Adjustment (refer to Page 5-9) and the Belt Tension Adjustment (refer to Page 5-3).
Removal and Installation Carriage Drive Assembly (Includes Carriage Belt) Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left and Right) ⇒ Page 8-5. 3. Loosen two screws that secure the Tension Pulley. 4. Remove one screw that secures the Belt to the left side of the Carriage Assembly. Be very careful when handling the Belt, since it is sharp and could cause injury. 5.
Removal and Installation 6. Loosen three screws that secure the ScanAxis Motor Bracket to the Chassis. 7. Move the Scan-Axis Motor Bracket to the right to release the tension on the ScanAxis Belt. 8. Release the Scan-Axis Belt and remove the Drive Pulley from the Printer.
Removal and Installation 9. Remove one screw that secures the Belt to the right side of the Carriage Assembly. 10. Carefully slide the Belt out of the Carriage Assembly and remove from the Printer. 11. Remove the Tension Pulley from the Printer. Once the Carriage Drive Assembly has been installed correctly, you must perform the Scan-Axis Belt Tension Adjustment (refer to Page 5-9) and the Belt Tension Adjustment (refer to Page 5-3).
Removal and Installation Encoder Strip Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (Left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove seven screws that secure the Encoder Strip to the Chassis. 6. Slide the Encoder Strip out of the Printer.
Removal and Installation Trailing Cable Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove the Capping Door ⇒ Page 8-15. 6. Remove the Front Heater ⇒ Page 8-21. 7. Remove the Front Heater ⇒ Page 8-29. 8. Remove two screws that secure the Carriage Cover to the Carriage Assembly. 9.
Removal and Installation 10. Remove two screws that secure the Carriage PCA Cover to the Carriage Assembly. 11. Remove the Carriage PCA Cover from the Carriage Assembly. 12. Remove two screws that secure the metal bracket to the Carriage Assembly.
Removal and Installation 13. Remove the metal bracket from the Carriage Assembly. 14. Disconnect the Trailing Cable from the Carriage PCA. Cut Cable Ties HP Designjet 9000s Series Printer Service Manual 15. Cut ALL cable ties that secure the Trailing Cable to the Ink Tubes.
Removal and Installation 16. Disconnect the Trailing Cable from the Main PCA. 17. Pass the Trailing Cable through the hole (as shown in the drawing). 18. Uncap the Carriage Assembly and move it out of the Capping Station.
Removal and Installation 19. Pass the Trailing Cable through the hole (as shown in the drawing). 20.Remove the Trailing Cable from the Printer.
Removal and Installation Printhead Cooling Fans Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-15. 4. Remove two screws that secure the Carriage Cover to the Carriage Assembly. 5. Remove the Carriage Cover from the Carriage Assembly.
Removal and Installation 6. Remove two screws that secure the Printhead Cooling Fan Assembly to the Carriage Assembly. 7. Remove two screws that secure the Printhead Cooling Fan Assembly to the Carriage Assembly. 8. Raise the Printhead Cooling Fan Assembly slightly.
Removal and Installation 9. Disconnect the cables from the Printhead Cooling Fan Assembly. 10. Remove the Printhead Cooling Fan Assembly from the Printer. If one or both of the Printhead Cooling Fans need to be replaced, then continue with the following instructions. 11. Remove two screws that secure the metal bracket to the Printhead Cooling Fan Assembly.
Removal and Installation 12. Remove the metal bracket from the Printhead Cooling Fan Assembly. 13. Remove four screws that secure the Printhead Cooling Fan to the Printhead Cooling Fan Assembly. 14. Remove the Printhead Cooling Fan from the Printhead Cooling Fan Assembly.
Removal and Installation Printhead Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-15. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-82. 5. Remove two screws that secure the Printhead Connector Assembly to the Printhead. 6. Disconnect the Printhead Connector Assembly from the Printhead.
Removal and Installation 7. Disconnect the Ink Tube from the Printhead. 8. Cover the Ink Tube carefully with a paper cloth and secure it to the Carriage Assembly with some tape. 9. Install a Tube Cap on to the Printhead.
Removal and Installation 10. Remove two screws that secure the Printhead to the Carriage Assembly. 11. Remove the Printhead from the Carriage Assembly. You MUST carefully follow the instructions in Chapter 3 in order to install and adjust the NEW Printhead correctly.
Removal and Installation Printhead Connector Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-15. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-82. 5. Disconnect the Printhead Connector Cable from the Carriage PCA. 6. Remove two screws that secure the Printhead Connector Assembly to the Printhead.
Removal and Installation 7. Disconnect the Printhead Connector Assembly from the Printhead and remove from the Printer.
Removal and Installation Carriage PCA Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-15. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-82. 5. Remove two screws that secure the Carriage PCA Cover to the Carriage Assembly. 6. Remove the Carriage PCA Cover from the Carriage Assembly.
Removal and Installation 7. Remove two screws that secure the metal bracket to the Carriage Assembly. 8. Remove the metal bracket from the Carriage Assembly. 9. Disconnect the Trailing Cable from the Carriage PCA.
Removal and Installation 10. Disconnect ALL the Printhead Connector Cables from the Carriage PCA. 11. Disconnect ALL cables from the Carriage PCA. 12. Remove four screws that secure the Carriage PCA to the Carriage Assembly.
Removal and Installation 13. Remove the Carriage PCA from the Printer.
Removal and Installation Encoder Sensor Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Disconnect the Encoder Sensor Cable from the Carriage PCA. 6. Remove two screws that secure the Encoder Sensor.
Removal and Installation 7. Remove the Encoder Sensor from the Printer.
Removal and Installation Line Sensor Removal Switch off the product and remove the power cable. 1. Open the Rear Cover. 2. Remove one screw that secures the Line Sensor Cable clip. 3. Disconnect the Line Sensor Cable from the Carriage PCA. 4. Release the Line Sensor Cable from the cable clip.
Removal and Installation 5. Remove one screw that secures the Line Sensor to the Carriage PCA. 6. Remove the Line Sensor from the Printer.
Removal and Installation Ink Pump Assembly Removal 1. Purge the Ink from the Printer ⇒ Page 4-25. Once the ink has been purged, switch Off the Printer. 2. Remove the Rear Ink Cartridge Cover (Left or Right) ⇒ Page 8-20. 3. Cut the cable tie that secures the Ink Pump Tube. 4. Disconnect the Ink Pump Assembly cable. 5. Carefully disconnect the Ink Pump Tube from both sides.
Removal and Installation 6. Remove three screws that secure the Ink Pump Assembly to the Printer. 7. Remove the Ink Pump Assembly from the Printer. Once the new Ink Pump Assembly has been installed, you will need to switch On the Printer and charge the Ink (for more information, refer to Page 4-23). Once you have replaced the Ink Pump Assembly, make sure you reset the Pump Tube counter (for more information, refer to Page 4-81).
Removal and Installation Ink Supply Station (Left or Right) Removal 1. Purge the Ink from the Printer ⇒ Page 4-25. Once the ink has been purged, switch Off the Printer. 2. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8. 3. Remove the Rear Ink Cartridge Cover (Left or Right) ⇒ Page 8-20. 4. Disconnect the Ink Supply Station cables. 5. Remove the Ink Pump Tubes (for ALL three colors) from the cable clip.
Removal and Installation 6. Carefully disconnect the Ink Pump Tube (for ALL three colors) from the top side. 7. Loosen two screw that secure the Ink Supply Station to the Printer. 8. Remove two screws that secure the Ink Supply Station to the Printer.
Removal and Installation 9. Remove the Ink Supply Station from the Printer. Once the new Ink Supply Station has been installed, you will need to switch On the Printer and charge the Ink (for more information, refer to Page 4-23).
Removal and Installation IC Door Sensor (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8. 2. Open the Ink Cartridge Door. 3. Remove two screws that secure the metal cover to the Ink Supply Station. 4. Remove the metal cover from the Ink Supply Station.
Removal and Installation 5. Disconnect the IC Door Sensor cable. 6. Remove two screws that secure the IC Door Sensor to the Ink Supply Station. 7. Remove the IC Door Sensor from the Ink Supply Station.
Removal and Installation Subtank Sensors Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left or Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8. 3. Remove the Left Subtank Side Cover ⇒ Page 8-9 or the Right Subtank Cover ⇒ Page 8-11. 4. Disconnect the Subtank Station cables. 5. Cut the cable tie that secures the Ink Tubes.
Removal and Installation 6. Loosen one screw from each side of the Subtank Station. 7. Remove one screw from each side of the Subtank Station. 8. Carefully pull out the Subtank Station slightly.
Removal and Installation 9. Remove eight screws that secure the metal plate to the Subtank Station. 10. Remove the metal plate from the Subtank Station. 11. Remove the Sensor Plate from the Subtank Station.
Removal and Installation 12. Disconnect the Subtank Sensor cables. 13. Remove two screws that secure the Subtank Sensors Assembly to the Subtank Station. 14. Remove the Subtank Sensors Assembly from the Subtank Station.
Removal and Installation 15. Unclip the Sensors from the Subtank Sensors Assembly.
Removal and Installation Capping Station Assembly Removal Switch off the product and remove the power cable. 1. Uncap the Carriage and move it to the Wiping Station. 2. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 3. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 4. Remove the Top Side Cover (Right) ⇒ Page 8-5. 5. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 6. Remove the Lower Capping Cover ⇒ Page 813. 7. Remove the Capping Door ⇒ Page 8-15. 8.
Removal and Installation 10. Release ALL the cables from the cable clips. 11. Remove four screws that secure the metal plate to the chassis. 12. Remove the metal plate from the chassis.
Removal and Installation 13. Remove two screws that secure the metal cover to the side of the Printer. 14. Remove two screws that secure the metal cover to the front of the Printer. 15. Pull the metal cover down slightly so that the Priming Tubes are exposed.
Removal and Installation 16. Remove two screws that secure the metal bracket to the Capping Station. 17. Remove the metal bracket from the Capping Station. 18. Disconnect the Capping Station cables.
Removal and Installation 19. Remove four screws that secure the Left Capping Frame at the top. 20.Remove two screws that secure the Left Capping Frame to the bottom. 21. Remove one screw that secures the metal bracket.
Removal and Installation 22. Remove the Left Capping Frame from the Printer. 23. Remove four screws that secure the Right Capping Frame at the top. 24. Remove two screws that secure the Right Capping Frame to the bottom.
Removal and Installation 25. Remove one screw that secures the metal bracket. 26. Disconnect the Cable from the Right Rear Cover Sensor. 27. Remove the Right Capping Frame from the Printer.
Removal and Installation 28. Loosen one screw (from the top) and four screws that secure the Capping Station. Loosen Only 29. Loosen one screw (from the top) and two screws that secure the Capping Station. Loosen Only 30.Remove two screws that secure the Capping Tubes Bracket to the Capping Station.
Removal and Installation 31. Disconnect the Waste Tube to the Capping Tubes Bracket. 32. Remove the Capping Station from the Printer.
Removal and Installation Capping Unit Removal Switch off the product and remove the power cable. 1. Uncap the Carriage and move it to the Wiping Station. 2. Remove the Capping Door ⇒ Page 8-15. 3. Remove six screws that secure the Capping Plates to the Capping Station. 4. Remove the Capping Plates from the Capping Station. 5. Release the Capping Unit and remove from the Capping Station.
Removal and Installation Prime Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 4. Remove the Lower Capping Cover ⇒ Page 813. 5. Remove the Capping Door ⇒ Page 8-15. 6. Remove two screws that secure the metal bracket to the chassis (on the Capping Side). 7. Remove the metal bracket from the Printer.
Removal and Installation 8. Release ALL the cables from the cable clips. 9. Remove four screws that secure the metal plate to the chassis. 10. Remove the metal plate from the chassis.
Removal and Installation 11. Remove two screws that secure the metal cover to the side of the Printer. 12. Remove two screws that secure the metal cover to the front of the Printer. 13. Pull the metal cover down slightly so that the Priming Tubes are exposed.
Removal and Installation 14. Disconnect the Priming Tube from both ends. Be very careful when disconnecting the Priming Tubes since waste ink may leak from them. Place a cloth underneath the tubes before disconnecting them and cover the end of the tubes with a clean cloth. 15. Remove two screws that secure the Prime Assembly to the Capping Station. 16. Remove the Prime Assembly from the Capping Station.
Removal and Installation Solenoid Assembly Removal Switch off the product and remove the power cable. 1. Uncap the Carriage and move it to the Wiping Station. 2. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (Right) ⇒ Page 8-5. 4. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 5. Remove the Lower Capping Cover ⇒ Page 813. 6. Remove the Capping Door ⇒ Page 8-15. 7. Remove two screws that secure the metal bracket to the chassis (on the Capping Side). 8.
Removal and Installation 9. Release ALL the cables from the cable clips. 10. Remove four screws that secure the metal plate to the chassis. 11. Remove the metal plate from the chassis.
Removal and Installation 12. Cut the cable ties that secure the Solenoid Assembly cable. 13. Disconnect the Solenoid Assembly cable. 14. Release the Solenoid Assembly cable connector from the chassis.
Removal and Installation 15. Remove two screws that secure the Solenoid Assembly to the Capping Station. 16. Remove the Solenoid Assembly from the Capping Station.
Removal and Installation Wiping Station Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 4. Remove the Lower Wiping Cover ⇒ Page 816. 5. Remove the Wiping Door ⇒ Page 8-18. 6. Disconnect the Wiping Station cables. 7. Release the Wiping Station cables from the cable clip.
Removal and Installation 8. Remove two screws that secure the metal bracket to the Wiping Station. 9. Remove the metal bracket from the Wiping Station. 10. Remove two screws that secure the Gear Cover to the Wiping Station.
Removal and Installation 11. Remove the Gear Cover from the Wiping Station. 12. Remove two screws that secure the Wiping Station to the chassis. 13. Remove one screw that secures the Wiping Station to the chassis.
Removal and Installation 14. Remove the Wiping Station from the Printer. Once the Wiping Station Assembly has been installed correctly, you must perform the Wiping Station Height Adjustment. For further information, refer to Page 5-13. Once you have replaced the Wiping Station Assembly, make sure you reset the following counters: Wiper Cleaning ⇒ Page 4-81. Wiper Belt ⇒ Page 4-82. Wiper Blade ⇒ Page 4-83.
Removal and Installation Wiper Cleaning Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 4. Remove the Lower Wiping Cover ⇒ Page 816. 5. Remove the Wiping Door ⇒ Page 8-18. 6. Remove the Wiping Station Assembly ⇒ Page 8-129. 7. Remove two screws from both sides that secure the Wiper Cleaning Assembly to the Wiping Station Assembly. 8.
Removal and Installation Wiper Blade Removal Switch off the product and remove the power cable. 1. Open the Wiping Door. 2. Manually turn the Wiper Gear so that the Wiper Blade moves to upper position. 3. Remove four screws that secure the Wiper Blade to the Wiper Belts.
Removal and Installation 4. Remove the Wiper Blade from the Wiper Belts. Once the Wiper Blade has been installed correctly, you must perform the Wiper Blade Height Adjustment. For further information, refer to Page 5-17. Once you have replaced the Wiper Blade, make sure you reset the Wiper Blade counter (for more information, refer to Page 4-83).
Removal and Installation Wiper Belts Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 4. Remove the Lower Wiping Cover ⇒ Page 816. 5. Remove the Wiping Door ⇒ Page 8-18. 6. Remove the Wiping Station Assembly ⇒ Page 8-129. 7. Remove the C ring that secures the Gears. 8. Remove the Gears from the Wiping Station.
Removal and Installation 9. Remove the screw and spring from each side of the Wiping Station. 10. Remove one screw that secures the metal plate. 11. Lift up the Wiping System.
Removal and Installation 12. Remove the metal plate from the Wiping Station. 13. Remove the Wiper Blade and belts from the Wiping Station. 14. Remove four screws that secure the Wiper Blade to the Wiper Belts.
Removal and Installation 15. Remove the Wiper Blade from the Wiper Belts. Once the Wiper Belts and Blade have been installed correctly, you must perform the Wiper Belt Tension Adjustment (refer to Page 5-16) and the Wiper Blade Height Adjustment (refer to Page 5-17). Also, Once the Wiping Station Assembly has been installed correctly, you must perform the Wiping Station Height Adjustment. For further information, refer to Page 5-13.
Removal and Installation Pinchwheel Assembly Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove the Front Heater ⇒ Page 8-29. 6. Remove the Paper-Axis Motor ⇒ Page 8-66. 7. Uncap the Carriage and move it to the Wiping Station. 8. Raise the Media Lever.
Removal and Installation 9. Remove the C ring that secures the Linkage to the Pinchwheel Cam. 10. Release the Linkage from the Pinchwheel Cam. 11. Pull out the Pinchwheel Cam until the Pinchwheel Assembly that you want to remove can be accessed. It is NOT necessary to remove the Pinchwheel Cam completely.
Removal and Installation 12. Remove four screws that secure the Metal Cover. 13. Remove the Metal Cover from the Printer. 14. Remove two/three screws that secure the Pinchwheel Bracket (that secures the Pinchwheel Assembly that you want to remove).
Removal and Installation 15. Remove the Pinchwheel Bracket from the Printer. 16. Release the middle spring from the Pinchwheel Assembly. 17. Remove the Pinchwheel Assembly from the Printer.
Removal and Installation 8-144 HP Designjet 9000s Series Printer Service Manual
Preventive Maintenance 9 9 Printheads Maintenance 9-2 Daily Inspection and Maintenance 9-3 Wiper Blade Cleaning 9-3 Moistening the Wiper Sponge 9-5 Capping Unit Cleaning 9-6 Waste Ink Bottle Disposal 9-8 IQ Print 9-10 Normal Printhead Cleaning 9-11 When Leaving the Printer Off for more than 2 weeks 9-13 When Returning to the Printer after more than 2 weeks 9-13 If the Printer is Switched Off for less than 2 weeks 9-14 If the Printer is Switched Off for more than one Month 9-14 HP Designjet 9000s Series
Preventive Maintenance Preventive Maintenance In order to keep the Printer in an optimal condition, it is recommended to perform routine maintenance. This Chapter explains the necessary procedures to be performed on a daily, weekly or monthly basis. A Printer Maintenance Guide is supplied with the Printer which the customer must follow. The information in this Chapter is to be used as a reference for the Service Engineers in the case that the Printer Maintenance Guide is not available.
Preventive Maintenance Daily Inspection and Maintenance The following procedures should be performed on a daily basis in order to ensure acceptable print quality: Wiper Blade Cleaning. Moistening the Wiper Sponge. Capping Unit Cleaning. Waste Ink Bottle Disposal. Test Print. Normal Printhead Recovery (Only if Printheads require cleaning). Wiper Blade Cleaning 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline.
Preventive Maintenance 6 The Wiper Blade will automatically come up for cleaning during which the following message will be displayed on the Front Panel. Wiper Blade WIPER MOVING PLEASE WAIT 7 When the following message is displayed on the Front Panel, open the Rear Cover and the Wiping Door. Rear Cover OPEN REAR COVER WIPER CLEANING Wiping Door 8 Make sure that there is no dried ink stuck on the Wiper Blade. Also make sure that the Wiper Blade is not damaged.
Preventive Maintenance 10 Use the cleaning swab to clean the front and back parts of the Wiper Blade. Wiper Blades Make sure that the Wiper Cleaning Liquid does not drip on to other parts of the Printer. If the Wiper Cleaning Liquid drips on to the Belt or any nearby Sensors, this could cause serious damage to the Printer. 11 After the Wiping Blades have been thoroughly cleaned, close the Wiping Door and the Rear Cover to automatically return the Wiping Blades to their original position.
Preventive Maintenance Capping Unit Cleaning 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the Shift key once. SINK WMEDIA MEDIA REGT M.ADVX 3 When the following screen is displayed on the Front Panel, press the S key to enter into the PH Main Menu. SPH.
Preventive Maintenance 7 When the following message is displayed on the Front Panel, open the Rear Cover and the Capping Door. Rear Cover OPEN COVER CAP CLEANING Capping Door 8 Dip a new cleaning swab into the Cap Cleaning Liquid. Make sure that you use the Cap Cleaning Liquid and NOT the Wiper Cleaning Liquid to clean the Capping Unit, otherwise you could cause damage to the Printheads. 9 Use the cleaning swab to clean the edges and the upper surfaces of ALL six Capping Units.
Preventive Maintenance Waste Ink Bottle Disposal The Waste Ink Bottle should be checked on a daily basis to make sure that it is not full. The Waste Ink Bottle should be emptied as follows: It is the customer that has the responsibility to dispose of the Waste Ink whenever necessary. The ink should be disposed as industrial waste. Please refer to the Printer User’s Guide for complete information (including safety notes) on waste handling and disposal instructions.
Preventive Maintenance 5 Lower the lever and tighten the screw, making sure that the Waste Ink Bottle is securely in position. Tighten Screw Lower Lever 6 Once the Waste Ink Bottle is correctly installed, the Front Panel will request you to reset the Waste Counter. # BOTTLE EMPTY * NO 7 Select "Yes" and press the OK key to reset the Waste Counter by indicating that the Waste Bottle is empty.
Preventive Maintenance IQ Print The IQ Print can be used to check for Print Quality problems (like banding) and can be used to isolate the root cause of the problem. 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the Shift key twice. SINK WMEDIA MEDIA REGT M.
Preventive Maintenance 7 The Printer will start to print the IQ Print and the following message will appear on the Front Panel. # TEST PRINTS * EXECUTING 8 The IQ Print can be cancelled at any time by pressing the Cancel key. # TEST PRINTS * CANCELING If problems are found in the IQ Print, try the following: If the problem detected is banding in one or several colors, it is recommended to perform the Printhead Recovery procedure.
Preventive Maintenance 5 In the PH Recovery submenu, select the level of recovery you would like and then press the OK key. Recommended cleaning level is NORMAL # PH RECOVERY * NORMAL ALL The different levels of Printhead Recovery are as follows: Normal All - Activates a normal recovery for all Printheads. Strong All - Activates a strong recovery for all colors. Strong K, Lm, Lc - Activates a strong recovery for the Black, Light Magenta and Light Cyan Printheads.
Preventive Maintenance When Leaving the Printer Off for more than 2 weeks It is important to remember that the Printer should not be switched Off so that the Printer can automatically trigger the internal Printhead maintenance procedures to prevent the Printheads from failing. But there might be certain circumstances where the Printer needs to be switched Off for a long period of time.
Preventive Maintenance If the Printer is Switched Off for less than 2 weeks If a customer accidently leaves the Printer switched Off for less than 2 weeks, they will be able to recover the Printheads if the nozzles have been blocked with dried ink. The success of recovering the Printheads will depend on how long the Printer has been left switched Off. If the Printer has been switched Off for longer than 2 weeks, it could mean the replacement of some or ALL of the Printheads.
About this Edition This is the 1st edition of this Service Manual 1st edition, titled HP Designjet 9000s Series Printers Service Manual (Model Q6665A) March 2006
What’s in this Service Manual This manual contains information necessary to test, calibrate and service: - HP Designjet 9000s Series Printers (Model Q6665A). For information about using these printers, refer to the corresponding User and Quick Reference Guides. The procedures described in this manual are to be performed by HP-qualified Service Personnel only.
