HP Designjet 8000s Printer series User's Guide
Legal notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Table of contents 1 Introduction Using this guide .................................................................................................................................. 2 Introduction ................................................................................................................. 2 How do I … ................................................................................................................. 2 The problem is … .......................................................
Set the take-up reel winding direction ...................................................................... 46 Define the take-up reel winding mode ...................................................................... 47 Load media on to the take-up reel ............................................................................ 48 Take-up reel horizontal alignment ............................................................................
Adjust heater and print mode settings ............................................................................................ 127 8 The problem is… (troubleshooting topics) The problem is… (checklist) ........................................................................................................... 132 A printhead crash ........................................................................................................................... 134 Ink cartridge is not installed .................
11 Tell me about media Storing media ................................................................................................................................. 153 Disposing of media ......................................................................................................................... 153 Using media ................................................................................................................................... 154 Handling prints ................................
Color stripe setting (COLOR STRIPE) ................................................................... 177 Printhead height setting (PH HEIGHT VAL) ........................................................... 177 Bidirectional print position adjustment (BIDIR DEF VALUE) .................................. 177 Bidirectional print position fine adjustment (BIDIR FINE VALUE) .......................... 178 Printhead cleaning mode (PH CLEANING) ............................................................
Acoustic warning (BEEP) ....................................................................................... 191 BOOT version display (BOOT VERSION) .............................................................. 191 Firmware version display (PRINTER FW VER) ...................................................... 192 Main PCA version display (MAIN PCA VER) ......................................................... 192 ICB board version display (CARRIAGE PCA) .................................................
Normes de sécurité (Canada) ................................................................................ 214 DOC statement (Canada) ....................................................................................... 214 Korean EMI statement ............................................................................................ 215 Taiwanese EMI statement ...................................................................................... 215 Chinese EMI statement .............................
x ENWW
ENWW Introduction ● Using this guide ● The printer's main components ● The printer's front panel ● Safety precautions ● Handling precautions Introduction 1 1
Using this guide Introduction This guide is organized into the following chapters. Introduction This chapter provides a brief introduction to the printer and its documentation for new users. How do I … These chapters help you to carry out various procedures such as loading media or changing an ink cartridge. Many of these procedures are illustrated with drawings. The problem is … These chapters help you to solve problems that may occur while printing.
Introduction Front view 1. Printer front panel. 2. Media lever. 3. Carriage height lever. 4. Media cutter. 5. Front cover. 6. Ink service station. 7. Carriage maintenance station. 8. Cleaning kit drawer. 9. Wheel lock. 10. Waste ink bottle. 11. The HP Designjet 8000s Take-Up Reel Kit (Q6681A) is an optional accessory that can be ordered separately.
Rear view Introduction 1. Roll holder. 2. Ink cartridge station. 3. Media lever. 4. Documentation holder. 5. Printer power socket. 6. Printer power on/off switch. 7. 100 V / 200 V alternation switch. 8. USB port. 9. Exhaust attachments. The heaters The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater is controlled separately.
Introduction 1. Media roll. 2. Pressure roller. 3. Rear heater (preheats the media). 4. Grid roller. 5. Carriage. 6. Front cover. 7. Print heater (dries the ink and stabilizes the printed image). 8. Front heater (fixes the ink on to the media). WARNING! Do not touch heater surfaces in the media path. This may cause burns. The printer's front panel Your printer's front panel is located on the front of the printer, on the right-hand side.
Introduction The front panel has the following components: 1. The Data light is off when the printer is not receiving data, and flashing when data is being received. 2. The Error light is off when there is no printer error, flashing to warn of an error condition that requires operator intervention, and on when there is a serious internal error. 3.
15. The ONLINE key switches the printer online or offline, and provides access to menu groups. Introduction 16. The Power key turns the printer on or off. Safety precautions The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols. WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal injury or death.
Introduction ● Do not operate printer within 8 meters (25 feet) of open flames, sparks, or other sources of ignition. Do not smoke within 8 meters (25 feet) of the printer. ● Install and operate the printer in a well-ventilated area. ● The printer installation must meet all applicable regulations on the emissions of volatile organic compounds in the workplace. HP recommends that installations use an ink vapor extraction and exhaust system or an HP Air Purification System.
Introduction Handling precautions These precautions are recommended to avoid damage to your printer and its components. Power supply ● Use the power supply voltage specified on the nameplate. ● Check the printer electrical outlet for proper polarity and grounding before connecting printer. Failure to do so may result in fire and electric shock hazards. ● Be sure the printer is well-grounded.
● Introduction Use only an HP Waste Ink Bottle. The bottle must be installed according to instructions or waste ink may overflow. An HP Waste Ink Bottle must always be installed before turning the printer ON. Automatic and manual service cycles produce waste ink that must be contained in an HP Waste Ink Bottle. Do not remove the cap from its tether to the HP Waste Ink Bottle. The cap is needed to properly seal the HP Waste Ink Bottle for disposal. Keep the HP Waste Ink Bottle upright.
How do I… (basic operation topics)? ● Connect to a computer ● Turn the power on/off ● Check the firmware version Connect to a computer This section describes system configuration and cable connection procedures. NOTE Before connecting or disconnecting the USB Cable, turn the printer OFF. System configuration (connection example) How do I… (basic operation topics)? 2 The following connection is possible. 1. Printer server (RIP). 2. USB interface. 3. Printer.
Connect a USB cable as follows: 1. Disconnect the USB cable from the rear of your printer if it is already connected. 2. Press the POWER ON/OFF key (1) on the front panel to turn the printer off. NOTE Only turn off the printer while PRINTER READY is displayed on the front panel except in an emergency. Do not turn off the printer while INITIALIZING or CLEANING is displayed on the front panel to avoid liquid dripping onto other parts of the printer and damage to the printhead.
ENWW Connect the USB cable (2) to the USB connector (1) at the rear of the printer. 6. Attach the USB cable with the two cable clamps at the rear of the printer. 7. Power on the printer using the power switch (1) at the rear. Connect to a computer How do I… (basic operation topics)? 5.
How do I… (basic operation topics)? 8. Press the POWER ON/OFF key (1) on the front panel to turn the printer on. 9. Follow the instructions on your computer in order to select the printer. Turn the power on/off WARNING! Use the power supply voltage specified on the nameplate. Be sure the printer is well-grounded. Failure to ground the printer may result in electrical shock, fire, and susceptibility to electromagnetic interference.
Turn on the printer 1. Power off the printer using the power switch at the rear of the printer, and plug one end of the supplied power cable (1) into the socket of the printer. Insert the other end of the cable into an electrical outlet. 2. ENWW Power on the printer using the power switch (1) at the rear of the printer. Turn the power on/off How do I… (basic operation topics)? WARNING! Avoid overloading the printer’s electrical outlet with multiple devices.
3. Press the POWER ON/OFF key (1) on the front panel. How do I… (basic operation topics)? When you press power on, the printer performs a power-on self-diagnostic test and the following messages are displayed on the front panel. (If a 64" media roll is loaded). NOTE Only turn off the printer while PRINTER READY is displayed on the front panel except in an emergency.
WARNING! The printer has an internal clock which allows it to automatically wash the printheads, flushing some ink through the printheads, which keeps the printheads in good condition. The printer automatically washes the printheads regularly after the last printing process. If the printer is switched Off for a long period, this process does not happen.
Check the firmware version To check the firmware version on your printer do the following: 1. Press the ONLINE key to take the printer online. 2. Press the SHIFT key to display the SETUP menu. How do I… (basic operation topics)? 3. Press the 4. Scroll to PRINTER FW VER and press OK. key to select the SETUP menu.
3 How do I load/unload media This section describes how to load and remove media in the printer.
Install a media roll in the printer CAUTION Do not touch heater surfaces in the media path. This may cause burns. Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some cases, two people should move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer. NOTE You can increase or reduce the printhead height depending on the thickness of the media you are using. See How do I… Change the printhead height .
To install a media roll: 1. Insert one spacer (2) onto each roll stop (1). 2. Insert the roll stops into each end of the media core. How do I load/unload media CAUTION The roll may be very long; rest the roll horizontally on a table and insert the two roll stops (1, 2). Two people may be required to handle and load the roll.
3. Turn the blue knob (1) clockwise to tighten the roll stops inside the media core. 4. Remove the spacer from both roll stops.
5. At the rear of the printer, loosen the stop screw (1) and position the left (3) and right (2) media roll holders so that the roll stops on each end of the roll can be placed on the holders. 6. ENWW How do I load/unload media NOTE Before lifting the roll of media onto the media roll holders, decide if you want to print on the media face up or face down. Media can be fed through the media path from over the roll (face up) (1) or from under the roll (face down) (2).
7. Tighten the stop screw (1) on the left media roll holder so that the roll does not move sideways. 8. Open the front cover (1).
9. Slide the media edge guards to each end of the platen. NOTE Position the media edge guards (1) after loading the media. See How do I… Use the media edge guards. How do I load/unload media 10. Close the front cover (1).
11. Slide the cutter (1) and media clips (2) out of the media path so that they can be accessed to cut the printed media and to avoid damage to the leading edge of the media. 12. At the rear of the printer, lift the media lever (1). How do I load/unload media 13.
If the pinch wheels do not apply the same pressure on both edges, then do the following: a. Reposition the media so that the pressure is equal at both edges of the media: ● Lower the media lever; ● Loosen the stop screws on the media holders; ● Adjust the position of the roll left or right along the support bar; ● Tighten the stop screws on the media holders; ● Raise the media lever.
b.
● Example of when the pressure release lifter does not need to be pulled out to release unequal pressure from the Pinchwheel at the edge of the media; 14. Feed the media until a beep sounds from the media feeder (about 200 mm). How do I load/unload media NOTE It is a good practice to feed the media through the media path until it almost touches the floor because when you rewind the excess media again this will ensure an even tension across width of the media and avoid skew.
15. Take up any excess media by rewinding the roll stop (1) on the media roll. This will help to make sure there is even tension across the width of the media and avoid skew. 16. Lower the media lever (1) to the required media pressure position, low pressure or normal pressure. For details, see How do I… Increase/reduce pressure on media. How do I load/unload media 17. Open the front cover (1).
18. Adjust the media edge guards right (1) and left. How do I load/unload media 19. Close the front cover (1). To complete the loading procedure, follow the front panel instructions. 20. Confirm the position of the media edge guard and press the OK key. 21. Select media roll. a. Select ROLL using the or b. Press the OK key to confirm. keys. 22. Select a media type.
a. Select the media type with the or key. The following preset media types are available to choose from: b. ● PAPER ● Glossy ● Matte ● Banner ● BLT_B (Backlit) Press the OK key to confirm. NOTE If you wish to select a media type that is currently not available, then you will need to create a new media type. c. Select the NEW MEDIA ENTRY option using the see How do I… Manage media types. or key and press the OK key.
Remove a media roll from the printer CAUTION Do not leave the printer for long periods without media loaded because the automatic Printhead.washing procedure will not operate if no media is loaded and could lead to expensive Printhead replacement. To remove a media roll from the printer: Lift the media lever (1). 2. Take up any excess media by rewinding the roll stop (1) on the media roll. How do I load/unload media 1.
3. Remove the media roll (1) from the printer. CAUTION Handle media rolls with care. They can be heavy and difficult to move in confined spaces. In some cases, two people should move and install media rolls. Dropping a media roll could cause personal injury or damage to the printer. 4. Turn the blue knob (1) anti-clockwise to loosen the roll stops inside the media core.
5. Remove the roll stops left (1) and right (2) from each end of the media core. CAUTION The roll may be very long; rest the roll horizontally on a table and remove the two roll stops. Two people may be required to handle and unload the roll. Replace a jammed media roll How do I load/unload media To replace a jammed media roll, see The problem is… A printhead crash. Load a cut sheet The printer's front panel messages will guide you through the process of loading media. To load a cut sheet: 1.
2. Slide the media edge guards (1) to each end of the platen. NOTE How do I load/unload media 3. 36 Position the media edge guards after loading the media. Close the front cover (1).
Slide the cutter (1) and media clips (2) out of the media path so that they can be accessed to cut the printed media and to avoid damage to the leading edge of the media. 5. At the rear of the printer, lift the media lever (1). How do I load/unload media 4.
6. When installing the cut sheet in the printer, align the edge of the cut sheet (2) to the right of the guide line (1). 7. Feed the cut sheet (1) until a beep sounds from the media feeder (about 200 mm). How do I load/unload media NOTE If you have problems loading media, feed the media into the printer by holding both edges of the media. Take care that the media does not curl inside the front cover and that the media edge guards are not obstructing the media path.
Lower the media lever (1). 9. Open the front cover (1). How do I load/unload media 8. 10. Adjust the media edge guards (1).
11. Close the front cover (1). To complete the loading procedure, follow the front panel instructions. 12. Confirm the position of the media edge guard and press the OK key. 13. Select cut sheet. How do I load/unload media a. Select SHEET using the or b. Press the OK key to confirm. keys. 14. Select a media type. a. Select the media type with the or key.
b. Press the OK key to confirm. NOTE If you wish to select a media type that is currently not available, then you will need to create a new media type. c. Select the NEW MEDIA ENTRY option using the Manage media types. or key and press OK. See How do I… Press the CANCEL key to return to the SELECT MEDIA menu. 15. Set the length of the media that you have loaded using the or key and press OK. If an error message is displayed, remove the media and repeat the task. 16.
NOTE When using the media edge guards, the right and left margins increase from 5 mm to 10 mm. You need to activate or deactivate use of the media edge guards on the front panel. To access the MEDIA REG menu: 1. Press the ONLINE key. 2. Press the 3. Select the media that you want to use or not use the media edge guards with and press the OK key. key to see MEDIA REG menu options. This setting will only apply to the selected media. or How do I load/unload media 4.
Tip If necessary, when the Front Panel displays the “Printer Ready” message, feed media through the printer using the key. You can also use the FORM FEED menu to feed media through the printer. Do not pull the media manually through the printing path . This may skew the media loaded in the printer. After cutting the media you can rewind excess media by using the key or the REWIND menu. 1.
2. Rotate the cutter (1) so that the arrow is pointing in the direction of the media that you want to cut. 3. Insert the cutter (1) with the arrow pointing towards the media.
Secure both edges of the media using the media clips (1) on the left and right side, making sure that the media is not hanging loosely. 5. Slide the cutter (1) across the media. The media will be held securely by the media clips (2). How do I load/unload media 4. Tip After cutting the media you can rewind excess media by using the REWIND option the key or the REWIND menu. Use the take-up reel NOTE The HP Designjet 8000s Take-Up Reel Kit (Q6681A) is an optional accessory.
There are four tasks required to complete loading of media on the take-up reel: The first part of attaching a roll to the take-up reel is attaching the end of the roll (by tape) to the core tube supplied with the take-up reel. You can also use an empty cardboard tube. Both types of core must be the same length as the roll you are using. ● Set the take-up reel for clockwise or anti-clockwise winding. ● Define the winding mode. ● Load media onto the take-up reel. ● Calibrate media advance.
NOTE When printing without using the take-up reel, make sure the media or printing surface is not damaged or folded by the take-up reel sensor. Define the take-up reel winding mode The take-up reel supports two winding modes; tension winding and loose winding. NOTE Normally the LOOSE winding mode is recommended. 1. ENWW How do I load/unload media NOTE Use the TENSION winding mode when there are problems with skew. Press the ONLINE key to view the MEDIA REG menu. 2. Press to select MEDIA REG. 3.
Load media on to the take-up reel If you are using a two-inch cardboard core, make sure you remove the core adaptors installed on the takeup reel hubs as follows: 1. Remove the adaptor ring (1) from the take-up reel right end plate. 2. Insert the adaptor ring into the core adaptors on each take-up reel hub and turn anti-clockwise to release.
Pull to release the core adaptors (1). 4. Insert the core adaptors into the take-up reel right and left end plates and turn clockwise to secure. How do I load/unload media 3. When attaching printing material to the take-up reel: ● Check the leading edge of your media. If it is not evenly cut or if it is skewed, trim the printing material. ● Check that the media is straight when it is attached to the take-up reel, otherwise it will skew as it is wound onto the core.
● Make sure the take-up core is pushed firmly into both media hubs. ● If you need to feed more printing material from the printer, press the ONLINE key and then the SHIFT key to display the FORM FEED option. Hold down the key to feed media. 1. Loosen the stop screw (1) on the left take-up reel assembly (2) and adjust the position for the width of your core tube. 2. Insert the core tube (1) against the right media hub (2).
Slide the left take-up reel assembly (1) to insert the left media hub into the core tube and tighten the stop screw (2) on the left take-up reel assembly. 4. Load roll media into the printer 5. ● Lift the media lever (1) ● Load the media ● Lower the media lever Feed the media into the printer using the FORM FEED menu on the front panel until there is sufficient media at the front of the printer to attach the media to the core tube. ● ENWW How do I load/unload media 3. Press the ONLINE key.
6. From the rear of the printer, tape (1) the edge of the media onto the core tube on the take-up reel. Tape on both edges and in the center (1). NOTE Make sure the media is attached to the correct side of the tube. You may wind the media over the core tube for anti-clockwise winding, or under the core tube for clockwise winding. Attach the media to the core tube in a straight line so that media winding is even. 7. Manually turn the media hub (1) to wind some media onto the take-up reel.
8. Check the position of the take-up reel switch (1). 1. Take-up reel off 2. Winding for printing on the inside of the roll 3. Winding for printing on the outside of the roll 9. Place the tension bar in the bottom position on the take-up reel as follows: At the front of the printer, lift the media lever (1). How do I load/unload media a.
b. Lower the tension bar (1) to the bottom position. As you lower the tension bar, it will pull the extra media needed for the bottom position through the media path. c. At the front of the printer, lower the media lever (1). How do I load/unload media You now need to perform media advance calibration. See How do I calibrate my printer Take-up reel horizontal alignment The height of the take-up reel may require adjustment as it must be horizontally aligned to the media output from the printer.
Print the take-up reel print as follows: 1. When the "Printer Ready" message appears on the Front Panel, press the ONLINE key to take the Printer offline. 2. Press the SHIFT key twice and select the ADJUST menu using the 3. In the ADJUST submenu, scroll to TEST PRINTS and press the ENTER key. 4. In the TEST PRINTS menu scroll to the TUR ADJ PRINToption and press the ENTER key. 5. Press the ENTER key to start printing the pattern. key.
If the pattern on the left edge of the media is not aligned with the groove when the pattern on the right edge is aligned, use the take-up reel height screw (1) to adjust the take-up reel height up (2) or down (3). Only the left side of the take-up reel can be adjusted up or down. Adjust the height of the take-up reel as follows: 1. How do I load/unload media 2.
4 How do I… (printing topics) ● Perform a manual form feed/rewind ● Use manual nesting ● Increase/reduce pressure on media Perform a manual form feed/rewind This section describes how to manually feed or rewind media through the printing path, for example before and after cutting media. By using these automatic features, you reduce the risk of skew when you perform this task manually. 1. Press the ONLINE key. 2. Press the SHIFT key to display the FORM FEED and REWIND options. 3.
Alternatively, when the “Printer Ready” message is shown on the Front Panel, do one of the following: 1. Hold down the While the 2. Hold down the While the key to feed media forwards through the printing path. key is pressed, the roll media advances. If cut sheet is loaded, it is discharged. key to rewind the media. key is pressed, the roll media rewinds. Use manual nesting When printing a small-sized image (1), such as A4, on a 64-inch width roll, a large area of media is left blank.
3. Hold down the While the key to rewind the media. key is pressed, the roll media rewinds. Now you need to position the printhead carriage so that printing starts in the blank area beyond the image that was printed previously. NOTE When moving the printhead carriage, make sure that you leave a sufficient margin between the image that was previously printed and the position where you would like your next image to be printed. To position the printhead carriage: key for more than one second. 4.
Lower the media lever at the front or back of the printer to increase the pressure on the media. 1. Low pressure. 2. Normal pressure.
How do I… (ink topics) 5 How do I… (ink topics) This section describes ink cartridge topics and printhead height adjustment for the printer. ● Replace an ink cartridge ● Change the printhead height Replace an ink cartridge CAUTION Always use Genuine HP Ink Cartridges. These have been designed for high-quality imaging performance and reliable printer operation. Using non-HP inks may cause poor print quality, printer malfunction, printer failure, or a safety hazard.
How do I… (ink topics) To replace an empty ink cartridge: 1. Remove an ink cartridge (1) from the printer. 2. The following message is displayed. XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan, C: Cyan M: Magenta Y: Yellow) 3. Insert a new ink cartridge (1) into the printer. Change the printhead height You can increase or reduce the printhead height depending on the thickness of the media you are using.
How do I… (ink topics) To change the printhead height: 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. MAIN menu. 3. Press the 4. Scroll to PH HEIGHT ADJ on the front panel and press OK to confirm. key to enter the PH. MAIN menu. The following message is displayed. The carriage moves to the carriage maintenance area and the following message is displayed. 5. ENWW Open the front cover (1).
How do I… (ink topics) 64 6. Open the carriage maintenance cover (1). 7. Loosen the printhead carriage fixing screws (1) at left and right.
ENWW Change the height of the printhead carriage as follows: lift the printhead carriage height levers (1) to lower the printheads, or lower the printhead carriage height levers to lift the printheads. 9. Tighten the printhead carriage fixing screws (1). Change the printhead height How do I… (ink topics) 8.
How do I… (ink topics) 10. Close the carriage maintenance cover (1) and close the front cover (2). To change the printhead height on the front panel: 1. Press the ONLINE key. 2. Press the 3. Scroll to the PH HEIGHT VAL option and press the OK key. 4. Select NORMAL or HIGH, according to the mechanical change you have made, and press the OK key. key to display the MEDIA REG menu. Parameters: NORMAL — default, HIGH — for thick media.
6 How do I maintain the printer ● Regular maintenance guide ● Daily maintenance ● Wiper liquid bottle replacement ● Wiper sponge replacement ● Wiper blade replacement ● When returning to the printer after being switched off for an extended period (less than two weeks) ● Prepare for extended power down (two to four weeks) ● Charge the ink system ● Clean the exterior of the printer ● Clean the carriage base ● Clean the front cover and media feed ● Clean the platen ● Waste ink bottle
CAUTION The printer has an internal clock which allows it to wash the printheads automatically, flushing some ink through the printheads, which keeps the printheads in good condition. The printer automatically washes the printheads regularly after the last printing process. If the printer is switched off or media is not loaded, this process does not happen.
Category Inspection/Maintenance To leave the printer in or return it from a power off state of more than four weeks Contact HP Support. Other A service call error message will be displayed on the front panel. Contact HP Support. See How do I maintain the printer Daily maintenance WARNING! Failure to perform daily maintenance procedures may result in damage to your printheads and will invalidate your warranty.
Capping unit cleaning This cleaning procedure will remove any dried ink and particles from the capping unit. How do I maintain the printer 1. Open the cleaning kit drawer (1). 2. Remove the HP 780 Cap Cleaning Kit from the drawer. NOTE The HP 790 Cap Cleaning Kit can also be used. The HP 790 Cap Cleaning Kit comes with swabs only (no rollers). 1. Cap cleaning liquid. 2. Cap cleaning handle. 3. Cap cleaning roller. 4. Cleaning swab. 5. Disposable latex or Nitrile(R) safety gloves.
Put on disposable latex or Nitrile(R) safety gloves. 4. Clip a new cap cleaning roller onto the cap cleaning handle. 5. Dip the cap cleaning roller (1) into the cap cleaning liquid (2). How do I maintain the printer 3. CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liquid to clean the capping unit, otherwise you could cause damage to the printheads. 6. Press the ONLINE key to set the printer offline. 7. Press the SHIFT key to display the PH. MAIN menu. 8.
CAUTION Some types of media are prone to cockling in the area adjacent to the heaters if left stationary for any length of time. Consequently it is good practice to feed approximately 20 cm of media through the printer before starting the cap cleaning to avoid any possible damage to the printheads that could be caused by them touching any raised areas of the media.
Clean each cap (1) by rolling over the cap ten times each. How do I maintain the printer b. 14. If the caps are still not clean, or there are particles around the edges, then clean as follows: a. Dip a new cleaning swab (1) into the cap cleaning liquid (2). CAUTION Make sure that you use the cap cleaning liquid and not the wiper cleaning liquid to clean the capping unit, otherwise you could cause damage to the printheads.
b. Clean the top outside edges and the upper surfaces of all six caps. How do I maintain the printer 15. Close the right maintenance cover (1). 16. Close the front cover (1). The printhead carriage will return to the right maintenance area (home position) automatically.
How do I maintain the printer NOTE Use the NOZZLE PRINT to check that there are no printhead nozzles out after cap cleaning.
Wiper liquid bottle replacement NOTE When the wiper liquid has been installed for some time the liquid will no longer be clear. This is quite normal because the liquid becomes tinted as it is used to clean the wiper blade. Wiper liquid ensures that the wiper blade can correctly clean the printheads.
ENWW When the following message is displayed, open the front cover (1). 7. Open the right maintenance cover (1). How do I maintain the printer 6.
8. Carefully lift the empty wiper liquid bottle from the wiper liquid holder enough to make sure any remaining liquid drains into the printer. NOTE Kit. It is recommended that you put on the gloves that came with the HP Wiper Cleaning WARNING! Make sure that the wiper liquid does not drip onto other parts of the printer. How do I maintain the printer 9. Remove and discard the wiper liquid bottle from the wiper liquid holder. 10.
How do I maintain the printer 11. Remove the wiper liquid bottle cap (1). 12. Make sure that the plastic seal (1) is well positioned in the hole of the wiper liquid dispenser cap. 13. Insert the wiper liquid dispenser cap (1).
14. Place the wiper liquid bottle in the wiper liquid holder and push it firmly down to ensure it is fully engaged. How do I maintain the printer 15. Close the right maintenance cover (1).
How do I maintain the printer 16. Close the front cover (1). The following message is displayed on the front panel: 17. Select YES and press the OK key to confirm replacement.
Wiper sponge replacement The wiper sponge ensures that the wiper blade can correctly clean the printheads. The wiper sponge should be replaced approximately every six months or when the following message is displayed: NOTE Please contact HP Support to obtain the Wiper Sponge Replacement Kit containing the new wiper sponge and wiper liquid bottle. How do I maintain the printer CAUTION The use of safety glasses and gloves is recommended when performing cleaning and maintenance operations.
ENWW When the following message is displayed, open the front cover (1). 7. Open the right maintenance cover (1). How do I maintain the printer 6.
8. Carefully lift the empty wiper liquid bottle from the wiper liquid holder enough to make sure any remaining liquid drains into the printer. NOTE Kit. It is recommended that you put on the gloves that came with the HP Wiper Cleaning WARNING! Make sure that the wiper liquid does not drip onto other parts of the printer. How do I maintain the printer 9. Remove and discard the wiper liquid bottle from the wiper liquid holder. 10. Remove the wiper sponge by pulling out the tray (1).
How do I maintain the printer 11. Tilt the wiper sponge tray to empty any excess liquid into the drainage tray. 12. Open the carriage maintenance cover, remove the wiper sponge (1) and close the cover.
13. Insert a new wiper sponge. How do I maintain the printer 14. Remove the wiper liquid bottle cap (1) from the new bottle supplied in the Wiper Sponge Replacement Kit. 15. Make sure that the plastic seal (1) is well positioned in the hole of the wiper liquid dispenser cap.
How do I maintain the printer 16. Insert the wiper liquid dispenser cap (1). 17. Place the wiper liquid bottle in the wiper liquid holder and push it firmly down to ensure it is fully engaged.
18. Close the right maintenance cover (1). How do I maintain the printer 19. Close the front cover (1). The following message is displayed on the front panel: 20. Select YES and press the OK key to confirm replacement. Wiper blade replacement The wiper blade cleans the printheads.
CAUTION The use of safety glasses and gloves is recommended when performing cleaning and maintenance operations. Always use Genuine HP Cleaning and Maintenance Kits. These have been designed for maintaining high-quality imaging performance and reliable printer operation. Using non-HP supplies may cause poor print quality, printer malfunction, printer failure, or a safety hazard. ENWW 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. MAIN menu. 3. Press the 4.
How do I maintain the printer 90 7. Open the right maintenance cover (1). 8. The wiper blade (1) is located on the left in the maintenance area.
ENWW Using the tweezers (1), remove the wiper blade as follows: a. Pull the bottom of the wiper blade (2) to release. b. Pull the wiper blade out from its slot from the top. How do I maintain the printer 9.
10. Take a new wiper blade from the cleaning kit drawer. CAUTION Hold the wiper blade (1) from the bottom rubber edge. Do not touch the top edge (the blade). How do I maintain the printer 11. Using the tweezers, insert the wiper blade as follows: a. 92 Insert the wiper blade into its slot so that the bottom edge can be taken by the tweezers from below the slot.
From below the slot, pull the wiper blade down so that it is fully inserted. How do I maintain the printer b. 12. Close the right maintenance cover (1).
13. Close the front cover (1). How do I maintain the printer The following message is displayed on the front panel: 14. Select YES and press the OK key to confirm replacement. When returning to the printer after being switched off for an extended period (less than two weeks) WARNING! Never switch off the printer without following the correct procedures. Even with the storage liquid installed, never leave the printer off for more than 4 weeks.
CAUTION Do not open or close the front covers or change the position of levers while the cleaning process is being performed or the operation may have to be restarted from the beginning. This will result in the waste of the cleaning liquid. If the cleaning process has to be restarted, new cleaning liquid cartridges will be needed. 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. MAIN menu. 3. Press the 4. Scroll to the INK SYSTEM OPT option and press OK. 5.
CAUTION Never switch off the printer without following the correct procedures. Even with the storage liquid installed, never leave the printer off for more than 4 weeks. Leaving your printer off for more than 4 weeks can cause permanent damage that cannot be repaired. In all other cases make sure you observe the appropriate maintenance guidelines.
8. When the front panel displays the waste ink bottle warning message, check whether the waste ink bottle is present and make sure it is empty. CAUTION bottle. 9. Your waste ink bottle should be empty. Have available an empty waste ink Press the OK key once the waste ink bottle has been checked and follow the instructions on the front panel. How do I maintain the printer Install the Storage Liquid cartridges when prompted by the front panel.
7. When the front panel displays the waste ink bottle warning message, check whether the waste ink bottle is present and is not full. Check the waste ink bottle and press the OK key. 8. The Ink Charge process starts. Check whether the waste ink bottle is present and is not full. Check the waste ink bottle and press the OK key. When the ink charge process is complete, the front panel displays the CHARGE INK SYS option.
4. Scroll to the CAP CLEANING option using the 5. Press OK again to confirm your selection. key and press OK to select. The carriage will automatically move to the left side of the printer so that the capping unit can easily be accessed. The front panel displays CARRIAGE MOVING — PLEASE WAIT . How do I maintain the printer CAUTION Some types of media are prone to cockling in the area adjacent to the heaters if left stationary for any length of time.
How do I maintain the printer 7. Open the carriage maintenance cover (1). 8. Clean the carriage base with a soft cloth. 9. Close the carriage maintenance cover (1) and close the front cover (2). The printhead carriage will return to the right maintenance area (home position) automatically. NOTE Use the NOZZLE PRINT to check that there are no printhead nozzles out after cleaning the carriage base. Clean the front cover and media feed NOTE Do not attempt to remove dust from media by blowing it off.
Turn off the printer before starting to clean the front cover and media feed. 1. Unload media from the printer. 2. Open the front cover. 3. Using a damp cloth, clean the front cover. 4. Using a damp cloth, absorb ink deposits on the media feed. 5. Remove dust using a vacuum cleaner. Clean the platen You should plan to clean your printer's platen on a regular basis, every few months or when needed.
4. Use a soft cloth (3) slightly dampened with alcohol to wipe off loosened ink deposits (2) from the platen (1). CAUTION Do not use commercial cleaners or abrasive cleaners. Do not wet the platen directly because you will leave too much moisture behind. How do I maintain the printer 5.
Waste ink bottle replacement WARNING! The HP Waste Ink Bottle has been specifically designed to contain waste ink from the printer. It is designed to work with the printer’s waste ink quantity tracking system to alert the user when the bottle is full. It provides safe handling and disposal of waste ink when sealed with its attached cap. Use only an HP Waste Ink Bottle. The bottle must be installed according to instructions or waste ink may overflow.
The waste ink bottle should be replaced as follows: How do I maintain the printer 104 1. Lift the splash guard (1) sufficiently to remove the waste ink bottle. . 2. Carefully pull out the waste ink bottle (1), taking care not to spill any on the printer or on the floor. 3. Securely close the cap (1) on the waste ink bottle.
ENWW Take an empty waste ink bottle and undo the cap (1). 5. Install the empty waste ink bottle (1) making sure that the drainage tube is fully inserted in the bottle and the splash guard lowered. 6. The front panel will request you to reset the waste ink counter. 7. Select YES and press the OK key to reset the Waste Counter. Waste ink bottle replacement 105 How do I maintain the printer 4.
Normal printhead recovery Tip With the printer in ONLINE state, you can press the OK key to access the PH RECOVERY option. To perform printhead recovery: How do I maintain the printer 1. Press the ONLINE key. 2. Press the SHIFT key to display the PH. REC menu. 3. Press the 4. Press the OK key to select the PH RECOVERY option. 5. Press the key to enter the PH. REC menu. or keys to select NORMAL ALL. NOTE If NORMAL ALL is not sufficient to clean the nozzles, then try the STRONG ALL option. 6.
7. Make sure that the waste ink bottle is not full, and then press the OK key again. NOTE ENWW Cleaning may take several minutes. When cleaning is completed, the PH RECOVERY option is displayed. 9. Press the How do I maintain the printer 8. key to return to the offline mode.
Print the nozzle print pattern Use the nozzle print pattern to check that all printhead nozzles are working correctly. Perform the NOZZLE PRINT every day before using your printer. NOTE Use the nozzle print pattern to check that all printhead nozzles are working correctly after cap cleaning or any major servicing task. To print the nozzle print: How do I maintain the printer 1. Press the ONLINE key and press the SHIFT key twice. 2. Select the ADJUST menu using the 3.
Once the NOZZLE PRINT has finished, verify that it does not contain any missing patterns indicating printhead nozzles that are not working correctly. How do I maintain the printer 6.
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7 How do I get the best image quality ● Test the image quality ● Interpreting the print quality ● Manage media types ● How do I calibrate my printer ● Adjust heater and print mode settings Different types of media may give better image quality based on specific mechanical and electrical settings in your printer. To optimize image quality you can perform a series of test prints for the media type that you are using. Based on the results you can then adjust the printer settings for the media type.
Test the image quality To check the overall image quality, use an image that you have printed on other occasions with satisfactory results. If the image quality is satisfactory, no calibrations are required. If the image quality is not satisfactory, then you may need to adjust the media type settings. Also use the Nozzle print to check that there are no printhead nozzles out.
Interpreting the print quality Below are examples of the print results you may see in your test print and the recommended action. How do I get the best image quality If the print quality is satisfactory, you can print on the media without changing printer or heater settings. If you see banding in one color (in the black color in the image above), then there are printhead nozzles out. Print the NOZZLE PRINT/RECOVER pattern and then print your image again to check that the printhead is printing correctly.
printer. Banding may be present in the form of white lines (as in the image above), or in the form of darker lines. If you still see banding in all colors after performing the calibrations, then try adjusting the heater temperature and/or print mode settings. See How do I… Adjust heater and print mode settings. Manage media types You can create new media types, or you can modify or delete existing media types by using the MEDIA REG menu.
7. Select a media number using the and keys. NOTE If the number on the right is followed by an asterisk (*), the number displayed already contains media type information. 8. Press the OK key to confirm. 9. Press the OK key to create the new media type. Create a new media type Tip We recommend that you do not modify the preset media types that came with your printer.
5. Select a media type number using the and keys, and press the OK key. NOTE If a number is not available, then a new media type with that number has already been created. Select another number. 6. Press the key and the OK key to define the name of the new media type. 7. Define the name of the new media type using the the and keys to change the character. 8. Press the OK key to confirm the media type name. 9. Press the OK key to confirm the new media type.
5. Scroll to the media type option you want to modify by using the and keys. 6. Press the OK key to modify the value. 7. Press the OK key to confirm. The message below will only be displayed for newly created media types. 8. Press the OK key to create media type 01 and the * (asterisk) indicates that the media type has already been created. Press the CANCEL key to cancel the process. The front panel displays the top menu. Media types from 02 to 20 can be selected.
How do I calibrate my printer You can adjust the mechanical and electrical settings of your printer based on a series of printed patterns. These patterns allow you to calibrate your printer settings for the media you are using. Based on the results of these patterns, you can optimize the performance of your printer. Calibrate media advance Your printer was calibrated at the factory to ensure that it advances the media accurately when using supported media types in normal environmental conditions.
Selectable print modes are: ● NORMAL — standard and high speed print modes (720 x 720 dpi – 8 passes). ● H-QUAl — high quality print mode (720 x 720 dpi – 16 passes). ● H-DENS — high density print mode (720 x 720 dpi – 16 passes). ● DRAFT — draft print mode (360 x 720 dpi – 4 passes). ● FINE DRAFT — fine draft print mode (540 x 720 dpi – 6 passes). ● 3 TIMES — high quality, high density print mode (720 x 720 dpi – 24 passes). 4. Press the 5. Press the OK key to print the pattern.
Five patterns are printed in 0.5% steps in a range of 99.00% to 101.00%. ● A — Dark lines are visible; the value is too low. ● B — No lines are visible; the value is correct. ● C — Light lines are visible; the value is too high. NOTE Select a mean value if the media advance value is different in every color. If you have an image that uses one particular color, then set the value based on that color. Different values between the left and right sides of the media may be caused by skew. 6.
13. Press the key, and then the OK key to display the media advance calibration value. 14. Enter the media advance adjustment value, and press the OK key. Set a numeric value with the and keys. NOTE Select a mean value if the media advance value is different in every color. If you have an image that uses one particular color, then set the value based on that color. Set a mean value if the media advance value differs between the left and right sides of the media.
To set the printhead to printhead adjustment value: How do I get the best image quality 1. Select ADJUST and press the OK key. 2. Select YY PH TO PH VAL and press the OK key. 3. Select the printhead color to be adjusted, and press the OK key. 4. In the printhead adjustment pattern, identify the value where the vertical black line and the color printhead lines are perfectly aligned. In the image below, the correct value for Lc is +2. 5. Insert the value and press OK key.
2. Press the OK key to start printing. To set the bidirectional printing adjustment: Select ADJUST and press the OK key. Select BIDIRECTION DEF and press the OK key. 3. Select the printhead color to be adjusted, and press the OK key. 4. In the printhead adjustment pattern, identify the value where two vertical lines for the same printhead are aligned. In the image below, the correct value for M is –8. 5. Insert the value and press OK key. How do I get the best image quality 1. 2.
Select the number you want to change by using the the and keys. and keys and change the numeric value using Printhead nozzle position adjustment Use the printhead nozzle position test patterns to calibrate the printhead nozzle positions. To print the printhead nozzle position pattern: 1. In the TEST PRINTS menu scroll to the NOZZLE POS ADJ option and press the OK key. 2. Press the OK key to start printing. How do I get the best image quality 1.
4. A. For each printhead line, identify the value where the reference printhead is aligned. In this example image, for the Magenta line the correction value is 1 (indicated as A in the image). To set printhead nozzle position adjustment values: 1. Select ADJUST and press the OK key. 2. Select NOZZLE POS VAL and press the OK key. 3. Select the printhead color to be adjusted, and press the OK key. 4. Insert the value and press OK key. Select the number you want to change by using the the and keys.
● H-DENS — high density print mode (720 x 720 dpi – 16 passes). ● DRAFT — draft print mode (360 x 720 dpi – 4 passes). ● FINE DRAFT — fine draft print mode (540 x 720 dpi – 6 passes). ● 3 TIMES — high quality, high density print mode (720 x 720 dpi – 24 passes).
Adjust heater and print mode settings If you see banding in all colors and you have already performed media advance calibration, then you can try adjusting the heater temperature and print mode settings. Banding in all colors may be caused by the following factors: ● Small print dot size: heat will cause a smaller dot size. The higher you set the heater temperature, the smaller the dot size is which results in light banding.
6. To change the option setting displayed, press the OK key. 7. Using the and keys, select a print mode that places less ink on the media and increases the number of passes. Parameters: How do I get the best image quality ● NORMAL — standard and high speed print modes (720 x 720 dpi – 8 passes) — ink usage 100%. ● H-QUALITY — high quality print mode (720 x 720 dpi – 16 passes) — ink usage 100%. ● H-DENSITY — high density print mode (720 x 720 dpi – 16 passes) — ink usage 200%.
How do I get the best image quality If the image quality still does not improve, we recommend that you change the media.
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8 The problem is… (troubleshooting topics) This section describes troubleshooting for the printer. If the problem cannot be solved, contact your dealer or our service center.
The problem is… (checklist) Before deciding that there is a serious problem with the printer, check the following items. Symptom Items to be checked Corrective measures No power Power cable connection Check that the power cable is correctly plugged into the power outlet. Power supply to the outlet Supply power to the power outlet. Power switch on/off Turn on the power switch. See How do I… Turn the power on/off. Printer status The media guide is heated during printing.
Symptom Items to be checked Corrective measures Poor print quality Media type Check for improvement by changing the settings of the heater temperature, print mode, RIP, etc. If there is no improvement, check that the media is supported. Replace the media with another type. See How do I get the best image quality Ink type For best results, use genuine HP inks. See Tell me about... Ink Cartridges . Media jams occur frequently Printhead cleaning Clean the printhead. See Normal printhead recovery.
A printhead crash Clear printhead crashes by following the instructions on the front panel. 1. A front panel instruction is displayed. X : printhead crash type 1 or 2 (See The problem is… An error message). 2. Lift the media lever and front cover (1), and move the carriage (2) out of the way.
3. Remove the media (1). NOTE Take care not to damage the printheads when removing any media between the printhead carriage and the printing platen. ENWW Check there are no obstacles in the carriage path and the media path, and close the front cover (1). 5. The carriage will move to its home position. 6. Load media again (See How do I load/unload media). The problem is… (troubleshooting topics) 4.
Ink cartridge is not installed 1. The front panel displays the following message. 2. Replace the ink cartridge (see How do I… Replace an ink cartridge). XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan, C: Cyan M: Magenta Y: Yellow) Ink cartridge is not detected 1. The front panel displays the following message. XX: Ink name (K: Black, Lm: Light magenta, Lc: Light cyan, C: Cyan M: Magenta Y: Yellow) 2. Replace the ink cartridge (see How do I… Replace an ink cartridge).
2. See Tell me about… Replacing an ink cartridge for instructions on how to proceed. If you press the OKkey, the following message is displayed: 3. See Tell me about… Replacing an ink cartridge before proceeding. An error message If the ERROR lamp lights, check the message displayed on the front panel. There are four types of error messages. ● Service errors: operator unrecoverable errors, such as hardware or software failure Contact HP Support.
Problem: an unrecoverable error has occurred in the printhead. Solution: contact HP Support. Make a note of the error message displayed on the front panel. Service error messages Problem: an error has occurred that requires printer maintenance. Solution: contact HP Support. Make a note of the error message displayed on the front panel. Operator error messages The following errors can be corrected by the operator.
Waste ink bottle is not installed 1. The following front panel message is displayed. The waste ink bottle is not installed. 2. Insert a new waste ink bottle into the printer and install the waste ink bottle cover. See How do I maintain the printer — Waste ink bottle replacement. Waste ink bottle is full Problem: the waste ink bottle is full. Solution: follow the instructions on the front panel.
Solution: load media. See How do I load/unload media. Problem: you have set an invalid media size (less than 297 mm wide or 64 inch wide or more). Solution: set the correct size. See How do I load/unload media. Problem: there is media skew. Solution: reload the media (see How do I load/unload media). Skew may be caused by ink deposits on the platen. Check the platen for ink deposits and clean any ink. See How do I maintain the printer. Problem: the media lever has not been lowered.
Problem: the environment temperature is not within the operating temperature range for the printer. Solution: use the printer within its operating temperature range (15 °C to 30 °C). The problem is an abnormal sound The problem is… (troubleshooting topics) If your printer makes an unusual sound, contact HP Support.
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The problem is print quality 9 The problem is print quality This section explains how to solve print quality problems. Symptom Possible cause Corrective measure A blank sheet of media is printed or the printed image is faded. The printer did not receive data. Check print data. The environment conditions do not meet the printer specifications. Use the printer in the specified environmental conditions (temperature and humidity). See Tell me about… Specifications Media settings are incorrect.
The problem is print quality Symptom Possible cause Corrective measure Parts of a printed image are missing even after printhead cleaning is performed repeatedly. The nozzle is clogged. Wash the printheads. See How do I… Clean ink system Poor print quality cannot be improved even when the cleaning is performed. The cap or wiper blade is stained. Clean the cap and change the wiper blade.
10 Tell me about… (basic knowledge topics) ENWW ● Tell me about operating conditions ● Tell me about the power supply ● Tell me about front panel messages and printer state Tell me about… (basic knowledge topics) This chapter provides necessary information to operate the printer. Familiarize yourself with the basics of the printer before reading the rest of this Guide.
Tell me about operating conditions This section describes the operating conditions for the printer. Installation space Make sure that there is sufficient space around the printer for the replacement of frequently used parts, for printing output and for ventilation. In addition, leave the maintenance space indicated below for service repairs. Tell me about… (basic knowledge topics) A. 1 m B. 0.
Places where the printer must not be installed ● In direct sunlight. ● Subject to vibration. ● Excessively dusty. ● Subject to extreme changes in temperature or humidity conditions. ● Near an air conditioner or a heater. ● Places where the printer may get wet. ● Subject to direct air circulation from vents. ● Near a diazo copier that may generate ammonia gas. ● Poorly ventilated. Tell me about the power supply Power The printer has a rear power switch (1) and a front panel power key.
Tell me about… (basic knowledge topics) The HP Designjet High Speed Dryer The optional HP Designjet High Speed Dryer (Q6667A) dries images as they are printed. See Tell me about… Ordering accessories Exhaust attachment The exhaust attachment allows for the attachment of exhaust hoses to the printer. Tell me about front panel messages and printer state This section describes front panel messages and menu operations. Messages on the front panel Initialization display The printer is being initialized.
When the OK key is pressed in the online mode, the printhead recovery menu is displayed. Online state (print mode) display Online state (print pause mode) display The printer is paused. Print stop and resume ONLINE Tell me about… (basic knowledge topics) The printer is printing. The Online LED flashes Press the OK key in the print pause mode to start the printhead cleaning.
SHIFT SHIFT Tell me about… (basic knowledge topics) Three-second intervals or SHIFT Three-second intervals or SHIFT Then the printer returns to online idle mode. Offline (menu mode) display Menus can be operated in offline mode.
The arrow keys give access to menus. When the OK key is pressed in the menu mode, the CLEANING menu appears. Shutdown state display Tell me about… (basic knowledge topics) The printer is shutting down.
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11 Tell me about media ● Storing media ● Disposing of media ● Using media ● Handling prints ● Other precautions Choosing the correct media type for your needs is an essential step in ensuring good print quality. For best printing results, use only recommended media, whose reliability and performance have been developed and thoroughly tested. All printing components (printer, ink system, and media) have been designed to work together to give trouble-free performance and optimal print quality.
Using media ● Avoid changes to room conditions and allow media to adapt to room conditions out of the packaging for 3 hours or more before printing. ● Low humidity may cause curling of media and high humidity may cause wrinkling. Use media in the recommended temperature and humidity conditions (about 23 °C and 50% R.H.). ● Do not use scratched, crumpled, curled, or dusty media. Take care not to damage the edges of roll media as this may affect media feeding. Do not drop or wet the media.
12 Tell me about the ink system ● Ink Cartridges ● Replacing an ink cartridge ● Ink cartridge storage and disposal ● HP 780 Waste Ink Bottle ● HP Cap Cleaning Kit with Roller ● HP 780 Wiper Cleaning Liquid ● HP Cleaning Swabs ● HP Ink System Storage Kit ● HP Ink System Cleaning Kit Ink Cartridges The printer's six ink cartridges provide yellow, magenta, black, cyan, light cyan and light magenta ink to the printheads. Ink cartridges require no maintenance or cleaning.
1. Yellow 2. Magenta 3. Cyan 4. Black 5. Light magenta 6. Light cyan WARNING! Ink inside the ink cartridge is combustible. Do not expose or store near open flames, sparks, or other sources of ignition. WARNING! Do not swallow ink. If swallowed, do not induce vomiting and seek immediate medical attention.
Replacing an ink cartridge You can check the ink level at any time by accessing the INK menu and pressing the on each ink cartridge is displayed at three-second intervals. key. Information The front panel warns you when a cartridge's ink level is low or when a cartridge is empty. You are recommended to replace the empty cartridge with a new HP ink cartridge: see How do I …Replace an ink cartridge.
WARNING! Avoid contact between ink and skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink from contact with skin. Use an approved eye wash station if ink is splashed into eyes and consult a doctor if necessary. If an approved eye wash station is unavailable, flush eyes with cold water and consult a doctor if necessary. Do not swallow ink. If swallowed, do not induce vomiting and seek immediate medical attention. WARNING! Use only an HP Waste Ink Bottle.
HP Ink System Storage Kit The HP 780 Ink System Storage Kit is used to protect the ink tubes and printheads when the printer is switched off for less than 4 weeks. The HP 780 Ink System Storage Kit contains six ink system storage liquid cartridges. HP Ink System Cleaning Kit Tell me about the ink system The HP 780 Ink System Cleaning Kit is used to try to recover the printheads and clean the ink tubes when the printer has been switched off for less than two weeks.
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Tell me about waste management 13 Tell me about waste management Disposing of waste It is the printer owner’s responsibility to ensure that waste is disposed of in accordance with all local, state and federal regulations. There are registered waste management companies that have been authorized by local authorities to manage waste collection and disposal and that will manage waste management and disposal on your behalf.
Tell me about waste management There are normally two types of waste disposal services. The most suitable service will depend on your waste volume production: 162 ● Bottle by bottle and pick up on call : this may be the best option for low volume production to avoid the overheads related to arranging and ensuring secure temporary storage. You can order these bottles (1) as needed from your local HP reseller.
ENWW ● The HP 780 Waste Ink Bottle is specifically designed to resist chemical interaction with waste ink. Do not use any other kind of container or bottle to collect the liquid. Consult your waste management company to ensure you are following correct and safe procedures. ● Do not dispose of materials via the sanitary sewer or drains. Hazardous waste disposal is regulated by local, state and federal regulations.
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14 Tell me about… (menus) ENWW ● Menu operations ● The INK menu & messages ● The MEDIA menu ● The MEDIA REG menu ● Media advance calibration ● The PH. MAIN menu ● The PH. REC menu ● The FEED option ● The REWIND option ● The PRINTER menu ● The ADJUST menu ● The SETUP menu ● The HEATER menu Tell me about… (menus) This chapter outlines the user menu structure and operations.
Menu operations When the ONLINE key is pressed in the online idle mode, the printer enters offline mode. A menu group appears on the front panel and menu operations are enabled. SHIFT Tell me about… (menus) SHIFT Menu structure The front panel menu has the following structure: ● Menu group — this menu is displayed at the first level. Some menus have several submenus. ● Second-level menus — these are submenus of the top menu group.
3. To change the option setting displayed, press the OK key. 4. Select a setting with the and keys. Select 01 : FINE. Press OK key to confirm the parameter and return to step 2. Tell me about… (menus) 5. To define a value The following example describes the MEDIA ADV. VALUE in the ADJUST menu. 1. Select a menu with the arrow keys. Select the ADJUST menu with the 2. Select a menu option with the and key. keys. Select the MEDIA ADV. VALUE option.
5. Change the value using the NOTE 6. and keys. To see the full list of characters available, refer to the list of characters below. Press the OK key to confirm the value and return to step 2. Tell me about… (menus) Character list Character code group SHIFT , SHIFT Character , Symbols space, !, “,#,$,%,&,',*,+,-,.
The INK menu & messages key is pressed, information XX: Color name — K, Lm, Lc, Y, M, and C. YYY: Amount of ink remaining. ZZ/ZZ/ZZ: Manufacturing date of the ink cartridge NOTE If the following message is displayed, the ink cartridge is not a genuine HP Ink Cartridge. Press the SHIFT key to see information on the next color ink cartridge without waiting for three seconds. Press the CANCEL or key to return to the previous menu. Press the ONLINE key to end menu display and take the printer online.
To access the MEDIA menu: 1. Press the ONLINE key. 2. Press the key to see media information. Media roll: Tell me about… (menus) Cut sheet: Nest: XXXXXX: media type YYY: media width ZZZ: media length Press the CANCEL and keys to display the main menu in offline state. Press the ONLINE key to take the printer online. Press the OK key to change media settings. The MEDIA REG menu Use the MEDIA REG menu to register or modify media type parameters or create new media types in the printer.
2. Press the key to see MEDIA REG menu options. Selecting a media type number (SELECT MEDIA) Parameters: media type number (01 to 20). NOTE All changes to settings in the MEDIA REG menu will apply to the media that you select or create in the SELECT MEDIA option. Setting a media type name (RENAME MEDIA) Rename a media type you want to modify or create. Name the media type using up to six characters. Parameters: a six-digit name.
Dry time value (DRY TIME VALUE) Use this option to define the amount of time the printhead carriage pauses between printing passes for the selected media type. Parameters: three-digit time in seconds. The front panel display asks the user to wait while a countdown readout shows how much drying time remains. Tell me about… (menus) Print mode setting (PRINT MODE) Use this option to set the default print quality for the selected media type.
Parameters: ● BIDIR — Bidirectional printing gives higher printing speeds with slightly lower image quality. ● UNIDIR — Unidirectional printing gives lower printing speeds but higher image quality. The printing conditions may affect the media when the printer has not printed for some time, and print quality may be affected by wrinkles or smudges on the edge of the media due to humidity and dust.
Parameters: ● YES — the edge guard is used. ● NO — the edge guard is not used. Media advance mode (MEDIA ADV MODE) Use this option to set a media advance mode for the selected media type. Tell me about… (menus) Parameters: ● FWD ONLY — Media is fed through the printer in the standard way. ● BACK & FWD — This setting checks that the media moves freely through the media path by feeding the media backwards and forwards before starting to print.
Leading edge mode (LEADING EDGE) This option allows you to define how the printer detects the position of the media when it is loaded or to make media settings on the front panel. NOTE This setting is not applied when you use the take-up reel. ● NORMAL — Detects the leading edge of the media when you replace or load the media, and then completes media loading after checking for skew.
Parameters: 15 °C to 55 °C, or ** to turn the heater off. NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL. Tell me about… (menus) Initial temperature setting for the print heater (PRINT HEATER T) Use this option to set the printer platen heater temperature for the selected media type. Parameters: 15 °C to 55 °C, or ** to turn the heater off.
NOTE For Celsius/Fahrenheit conversions: F = (9 × C / 5) + 32 C = 5 × (F - 32) / 9 NOTE This value will only be applied if the HEATER PREF option is set to HEAT PANEL. Color stripe setting (COLOR STRIPE) Tell me about… (menus) A color stripe is printed on all plots. This ensures that all printhead nozzles are used in all prints, even if the printed image does not include certain colors.
YY: Ink color XXXXXX: Media type Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Bidirectional print position fine adjustment (BIDIR FINE VALUE) Tell me about… (menus) For the selected media type, use this option to fine adjust the position of all the printheads when using bidirectional printing in FINE print mode. Enter an adjustment value based on the printhead fine adjustment pattern print. See How do I calibrate my printer.
When DURING PRINT2 is selected, separator lines are generated in the middle of printing path although cleaning is performed during printing. Select this mode when using media which is not sensitive to the heater temperature, such as tarpaulin. Separator lines are easier to adjust in this mode than in the DURING PRINT mode, however, color tone around the lines may be changed. Select the mode according to the property of the media to be used.
Parameters: ● SOFTWARE — Settings in the RIP take priority. ● FRONT PANEL — Settings in the printer front panel take priority. Print mode preference (PRINT MODE PREF) Use this option to define printer front panel priority or software RIP priority for print mode settings for the selected media type. If you select software RIP priority, the printer will ignore print mode settings that are defined on the printer front panel and use the settings from the RIP.
Set remaining media (SET REMAINING MEDIA) Use this option to set the amount of media left for the media type you are loading. Use this option if you are using a roll of media that is of a different length to the roll (of the same media type) that was previously loaded. Parameters: ● YYY — Length in meters or feet.
Default values for media types Your printer comes with a set of factory-installed media types. Except for media type 01, you can modify or delete all other media types. The table below lists the default values for the factory-installed media types. Tell me about… (menus) NAME PAPER (01) Glossy (02) & Matte (03) Banner (04) & BLT_B (Backlit) (05) MEDIA ADV. VALUE (Base) +0.00% (Base) +0.16% (Base) +0.14% DRY TIME VALUE 0 sec. 0 sec. 0 sec.
Media advance calibration print Select MEDIA ADV PRINT to print a calibration pattern that will indicate optimal media advance values. Two patterns are available: the ROUGH pattern prints a media advance pattern in 0.25% steps between 99.0 and 101.0 %; the DETAIL pattern prints a media advance pattern in 0.10% steps starting from the current setting ±0.20%. Use the ROUGH pattern to obtain your initial values and if greater accuracy is required, use the DETAIL pattern.
● FINE DRAFT — fine draft print mode (540 x 720 dpi – 6 passes). ● 3 TIMES — high quality, high density print mode (720 x 720 dpi – 24 passes). Media back feed adjustment value Use this option to set the value for media back feed that you obtained from the back feed adjustment pattern. Parameters: ±2000 pulse (±5 mm) Tell me about… (menus) 1 pulse = 2.5 µm The PH. MAIN menu Use the PH. MAIN menu to maintain the cap, the wiper and to clean the ink system.
Parameters: none. Replace wiper blade (REPLACE WIPER BLADE) Tell me about… (menus) Use this option to lift the wiper blade so that you can replace it. Parameters: none. Replace wiper cleaning liquid (REPLACE WIPE LIQUID) Use this option to lift the wiper blade so that you can replace it. Parameters: none. Replace wiper sponge (REPLACE WIPE SPONGE) Use this option to access the wiper sponge so that you can replace it. Parameters: none.
Printhead height (PH HEIGHT ADJ) Use this menu option to adjust the printhead height. See Change the printhead height The cap is opened after performing this operation and the carriage height can be adjusted. Parameters: none. Replace Printhead (REPLACE PRINTHEAD) This menu option is for HP Support purposes only. Tell me about… (menus) Parameters: none. Reseat Printhead (RESEAT PRINTHEAD) This menu option is for HP Support purposes only. Parameters: none. The PH.
The FEED option This option allows you to feed media through the printing path. Press and hold down the media through the printing path. If a cut sheet is used, it is discharged. When you press the key, a media feeding message appears on the front panel. key is released, media feeding stops and the top menu appears on the front panel in offline Tell me about… (menus) When the mode. key to feed the The REWIND option This option allows you to rewind media. Press and hold down the the printing path.
Error log information print (ERROR LOG PRINT) This option prints error log information saved in the printer. Parameters: none. History print (HISTORY PRINT) This option prints maintenance information on the printer. Tell me about… (menus) Parameters: none. The ADJUST menu This menu is used to set mechanical adjustment parameters. See How do I get the best image quality. When the key is pressed, mechanical adjustment parameters can be set.
● BIDIRECTION DEF — Prints the bidirectional printing adjustment pattern for all print modes except FINE and F-FINE. ● BIDIRECTION FINE — Prints the fine bidirectional printing adjustment pattern for FINE and FFINE.print modes. ● NOZZLE POS ADJ. — Prints the printhead nozzle adjustment pattern. ● LS ADJ PRINT — Prints the line sensor adjustment pattern. This test pattern is used by HP Support. ● TUR ADJ PRINT — Prints a pattern that is used to align the take-up reel when it is installed.
YY: Ink color XXXXXX: Media type Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value (-32 to +31) Nozzle position (NOZZLE POS VAL) Use this option to adjust the printhead nozzle position. Enter an adjustment value according to the Nozzle position adjustment pattern. Tell me about… (menus) YY: Ink color Display order: K -> Lm -> Lc -> Y -> M -> C Parameters: sign (+/-), value between 0 and 8.
Language for front panel (LANGUAGE) This option sets the language for messages displayed on the front panel. The initial value is English. Parameters: ENGLISH, JAPANESE, FRENCH, ITALIAN, GERMAN, SPANISH, PORTUGUESE Time Zone (TIME ZONE GMT+) Tell me about… (menus) This option sets the year, month and day and the local time in hours and minutes. Parameters: YY/MM/DD HH:MM +00 Units of measure (LENGTH UNITS) This option sets the units of measure.
Parameters: none. Firmware version display (PRINTER FW VER) This option displays the printer firmware version. Tell me about… (menus) Parameters: none. Main PCA version display (MAIN PCA VER) This option displays the version number of the main PCA. Parameters: none. ICB board version display (CARRIAGE PCA) This option displays the version number of the printer carriage PCA. Parameters: none. ASIC version display (ASIC VER) This option displays the ASIC version. Parameters: none.
Parameters:none. USB speed (USB SPEED) This option sets the USB port speed. Parameters: HIGH, FULL Factory default setting (FACTORY DEFAULT) Tell me about… (menus) This option sets all parameter values to default factory settings. Parameters: none. Printer firmware upgrade (PRINTER FW UPGRADE) This option upgrades the printer firmware. Parameters: none. The HEATER menu This menu is used to modify heater settings. Press the key to access heater options.
Heater standby time (HEATER STANDBY TIME) Use this option to set the heater to standby temperature after the selected amount of time Parameters: NONE, 30 min, 60 min, 90 min, 120 min, ENDLESS.
15 Tell me about… (heater topics) This chapter describes temperature control, the heater front panel, parameter setup mode operations, and error messages of the heater controller. ● The heaters ● Heater temperature settings ● Heater error messages The heaters Tell me about… (heater topics) The printer includes three heaters for fixing and stabilizing the printed image on the media. Each heater is controlled separately. 1. Media roll. 2. Pressure roller. 3. Rear heater (preheats the media). 4.
7. Print heater (fixes the ink on to the media). 8. Front heater (dries the ink and stabilizes the printed image). WARNING! Do not touch heater surfaces in the media path. This may cause burns. Heater temperature settings Heater temperatures are preset automatically for the media type that is selected during media loading. Under normal operating conditions you do not need to set the temperature. Use the printer front panel only when you need to make fine adjustments to the heater temperature.
Medium Media type Front Print Rear Print mode Matte vinyl chloride Matte 45°C 40°C 45°C 8 pass bidirectional Banner Banner 45°C 40°C 45°C 8 pass bidirectional We recommend that the front heater, the print heater and the rear heater be set to lower than 50 °C, 45 ° C and 50 °C, respectively. NOTE When the print heater temperature is set to high, fixing of the ink on the media is improved, but media wrinkle or mat print may be caused.
Even after printing has finished, the changed temperature is applied as the set temperature. 5. The print job returns to step (2). To set the initial temperature value of front, print, and rear heaters, and the HEAT PREFsetting (heater), see the MEDIA REG menu. Temperature control The following tables describe how heater temperature is controlled.
Heater error messages When the following error message is displayed, contact HP Support.
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16 Tell me about… (printer specifications topics) Specifications ● Ecological specifications Tell me about… (printer specifications topics) ● ENWW 201
Specifications Tell me about… (printer specifications topics) 202 Item Specification / Function Print technology Piezo—electric inkjet printheads Resolution — High quality 720 dpi × 720 dpi Resolution — Standard 720 x 720 dpi Resolution — Fine draft 540 x 720 dpi Resolution — Draft 720 x 360 dpi Print speed About four minutes / A0 with 4 pass printing (changes according to surrounding temperature and printhead temperature) Media feed/delivery direction Rear media supply, front media deliver
Ecological specifications Tell me about… (printer specifications topics) For the up-to-date ecological specifications of your printer, please go to http://www.hp.com/ and search for “ecological specifications”.
Tell me about… (printer specifications topics) 204 Chapter 16 Tell me about… (printer specifications topics) ENWW
ENWW ● Ordering supplies ● Ordering media ● Ordering accessories Tell me about… (ordering supplies and accessories topics) 17 Tell me about… (ordering supplies and accessories topics) 205
Tell me about… (ordering supplies and accessories topics) Ordering supplies The following ink supplies can be ordered for your printer.
Name Part number Size HP Premium Scrim Banner Q8678A 36 in x 164 ft. HP Premium Scrim Banner Q8679A 54 in x 100 ft. HP Universal Scrim Banner Q8680A 36 in x 164 ft. HP Universal Scrim Banner Q8681A 54 in x 100 ft. HP Premium Self Adhesive Vinyl Q8682A 54 in x 150 ft. HP Premium Self Adhesive Vinyl Q8683A 60 in x 150 ft. HP Premium Backlit Film Q8684A 36 in x 66 ft. HP Premium Backlit Film Q8685A 54 in x 66 ft. HP Universal Photo-Realistic Paper Q8686A 36 in x 150 ft.
Tell me about… (ordering supplies and accessories topics) 208 Chapter 17 Tell me about… (ordering supplies and accessories topics) ENWW
● HP Customer Care ● HP Designjet Online HP Customer Care As your strategic support partner, we make it our business to help keep your business running smoothly. HP Customer Care offers award-winning support to ensure you get the most from your HP Designjet. HP Customer Care provides comprehensive, proven support expertise and leverages new technologies to give customers unique end-to-end support.
● The cable you are using (by part number) and where you purchased it ● The type of interface used on your printer (FireWire, USB, or network) ● The software name and version you are currently using ● If the problem is a system error it will have an error number; record the error number and have it ready HP Designjet Online Tell me about… (getting help topics) Enjoy a world of dedicated services and resources to ensure you always get the best performance from your HP Designjet products and solutio
19 Legal information ● Worldwide Limited Warranty—HP Designjet 8000s Printer series ● Regulatory notices ● DECLARATION OF CONFORMITY HP product Limited Warranty Period Printer 1 year (from the date of printer’s purchase by the customer) Software 90 days (from the date of purchase by the customer) Printhead 1 year (from the date of printer’s purchase by the customer) Ink cartridge 3 months from the “Install by” date printed on the product, or until the genuine HP ink is depleted as indicated
4. HP’s limited warranty covers only those defects which arise as a result of use of the HP products as defined in the user’s guide, and does not apply to any: a. Improper, inadequate or lack of daily maintenance following the instructions defined in the Printer’s User’s Guide in Chapter 6; b. Media crashes due to use of incorrect printhead height for a given media type as described in the Printer’s User Guide in Chapter 5; c.
ALTER FORM, FIT OR FUNCTION OF THE PRODUCT TO MAKE IT OPERATE IN A COUNTRY FOR WHICH IT WAS NEVER INTENDED TO FUNCTION FOR LEGAL OR REGULATORY REASONS. 10. Contracts for additional services may be available for any authorized HP service facility where the listed HP product is distributed by HP or an authorized importer. 11.
RMN Product family BCLAA-0502 HP Designjet 8000 Printer series BCLAA-0602 HP Designjet 8000s Take-up Reel Kit The Regulatory Model Number (RMN) should not be confused with the marketing name (HP Designjet 8000s Printer series or HP Designjet 8000s Take-up Reel Kit) or product number. ELECTROMAGNETIC COMPATIBILITY (EMC) WARNING! This is a class A product. In a domestic environment this product may cause radio interference, in which case the user may be required to take adequate measures.
Korean EMI statement Taiwanese EMI statement Chinese EMI statement Legal information Sound Geräuschemission (Germany) LpA < 70 dB, am Arbeitsplatz, im Normalbetrieb, nach DIN45635 T. 19.
DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Supplier’s name: Hewlett-Packard Company Supplier’s address: Avda.
Josep-Maria Pujol Hardware Quality Manager Sant Cugat del Vallès (Barcelona) November 25th, 2005 Local contacts for regulatory topics only European contact: Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, D-71034 Böblingen, Germany. United States contact: Hewlett-Packard Company, HPCC, 20555 S.H. 249 Houston, Texas, 77070. Legal information Australian contact: Hewlett-Packard Australia Ltd, Product Regulations Manager, 31–41 Joseph Street, Blackburn, Victoria, 3130, Australia.
Legal information 218 Chapter 19 Legal information ENWW
Index A accessories ordering 207 ADJUST menu 188 adjustment patterns 112, 118 adjustment patterns; printhead position 121 C cleaning and maintenance consumables ordering 206 cleaning kits ordering 206 components of printer [8000s] 2 connections 11 Customer Care 209 D Declaration of Conformity 216 Designjet Online 210 E ecological specifications 203 error messages, operator 138 error messages, service 138 F form feed 57 front panel, printer 5 G guarantee 211 H handling precautions 9 heater control 196 hea
service errors 137 SETUP printer menu 190 specifications ecological 203 specifications, printer 202 support services HP Customer Care 209 HP Designjet Online 210 T take-up reel core adaptors 48 loading media 48 using 45 winding direction, setting 46 winding mode, setting 47 troubleshooting checklist 132 U unload media 33 using this guide 2 W warranty statement 211 waste management 161 220 Index ENWW
