HP Photosmart 330 series User's Guide English
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HP Photosmart 330 series HP Photosmart 330 series User's Guide
Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Environmental statements Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. Protecting the environment This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment web site at www.hp.com/hpinfo/globalcitizenship/ environment/. Ozone production This product generates no appreciable ozone gas (O3).
Contents 1 2 3 4 5 6 Welcome................................................................................................................3 Finding more information .......................................................................................3 Printer parts ...........................................................................................................4 Available accessories ............................................................................................
7 Specifications ....................................................................................................51 System requirements ...........................................................................................51 Printer specifications ...........................................................................................51 8 HP Customer Care .............................................................................................55 HP Customer Care by phone ...................
1 Welcome Thank you for purchasing an HP Photosmart 330 series printer! With your new, compact photo printer you can easily print beautiful photos with or without a computer. This guide explains how to print photos from the printer without connecting it to a computer. To learn how to print from your computer, install the printer software and explore the onscreen Printer Help, see Installing the software and Finding more information.
Chapter 1 Printer parts Front of printer 1 Control panel: Control the basic functions of the printer from here. 2 Out tray (closed): Open this to print, insert a memory card, connect a compatible digital camera, connect an HP iPod, or access the print cartridge area. Inside front of printer 4 1 In tray: Load paper here. 2 In tray extender: Pull out to support paper. 3 Paper-width guide: Move to the width of the current paper to position the paper properly.
Rear of printer 1 USB port: Use this port to connect the printer to a computer or to an HP direct-printing digital camera. 2 Power cord connection: Connect the power cord here. Indicator lights 1 On light: This light is solid green when the printer is on. It is green and flashing when the printer is busy, and red and flashing when the printer requires attention. 2 Memory Card light: This light is solid green when the printer is ready for memory card insertion or removal.
Chapter 1 Control panel 6 1 On: Press to turn the printer on or off. 2 Print: Press to print selected photos from a memory card. 3 Delete: Press to delete the currently selected photo from a memory card. 4 Select Photos buttons: Use the arrows to scroll through photos on a memory card or to navigate the printer menu. Press OK to select a photo or menu option. 5 Printer screen: View photos and menus here. 6 Cancel: Press to deselect photos, exit a menu, or stop an action.
Idle screen 1 Battery indicator: Displays the charge level of the HP Photosmart Internal Battery, if installed. A solidly-filled battery icon indicates a fully-charged battery. As the battery is used, the battery icon indicates the approximate amount of charge by the amount of solid fill. A lightning bolt icon shown on top of the battery icon indicates that a power supply is connected and the battery is charging.
Chapter 1 Internal battery compartment 1 Cover of the battery compartment: Open this cover on the bottom of the printer to insert the optional HP Photosmart Internal Battery. 2 HP Photosmart Internal Battery (Model Q5599A): A fully-charged battery has sufficient charge to print approximately 75 photos. You must purchase the battery separately. 3 Internal battery compartment: Insert the optional HP Photosmart Internal Battery here. 4 Battery compartment button: Slide to release the compartment cover.
(continued) Accessory name Description The HP Photosmart Automobile DC Adapter lets you plug into your automobile for backup power and to recharge an optional HP Photosmart Internal Battery inserted in the printer. HP Photosmart Automobile DC Adapter The lightweight, durable HP Photosmart Carrying Case for Compact Printers holds and protects everything needed for hassle-free printing on the go.
Chapter 1 Printer menu structure ● Print Options – Panoramic photos: Select to turn panoramic printing On or Off (default). Select On to print all selected photos with a 3:1 aspect ratio; load 4 x 12 inch (10 x 30 cm) paper before printing. When a photo is selected, a green crop box shows the area to be printed. Other Print Options menu choices will be disabled when this option is turned on. Select Off to print with a normal 3:2 aspect ratio.
● ● printer passkey. High requires users of other devices with Bluetooth wireless technology to enter the printer passkey. – Reset Bluetooth options: Select Yes or No (default) to reset the Bluetooth options to their factory settings. Help – Printing Tips I: Select to read about the auto image enhancement features of the printer. – Printing Tips II: Select to read tips that can help you obtain the best possible prints. – Panoramic photos: Select to read about printing panoramic photos.
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2 Getting ready to print Before you can begin printing, there are three easy procedures you should become familiar with: ● ● ● Loading paper (see Loading paper) Inserting print cartridges (see Inserting print cartridges) Inserting a memory card (see Inserting memory cards) You must load paper and insert a print cartridge before inserting a memory card. Loading paper Learn how to choose the right paper for your print job and how to load it into the In tray for printing.
Chapter 2 Loading your paper Paper loading tips: ● ● ● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards. Before loading paper, slide out the paper-width guide to make room for the paper. Load only one type and size of paper at a time. Do not mix paper types or sizes in the In tray. Paper type How to load 10 x 15 cm (4 x 6 inches) photo paper Index cards L-size cards ● Hagaki cards ● Panorama photo paper ● Avery photo sticker paper 1. 2.
For optimum printing results, HP recommends using only genuine HP print cartridges. Genuine HP print cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
Chapter 2 Insert or replace the print cartridge (continued) Insert the cartridge 1. If you are replacing a cartridge, push down and pull outward on the cartridge in the cradle to remove it. 2. Hold the replacement cartridge with the label on top. Slide the cartridge at a slight upward angle into the cradle so the copper-colored contacts go in first. Push the cartridge until it snaps into place. 3. Close the print cartridge access door.
When you are not using a print cartridge (continued) In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer. ➔ To insert a cartridge into the cartridge protector, slide the cartridge into the protector at a slight angle and snap it securely into place.
Chapter 2 Memory card How to insert the memory card CompactFlash ● ● Front label faces up, and if the label has an arrow, the arrow points toward the printer Edge with metal pinholes goes into the printer first MultiMediaCard ● ● Angled corner is on the right Metal contacts face down Secure Digital ● ● Angled corner is on the right Metal contacts face down SmartMedia ● ● Angled corner is on the left Metal contacts face down Memory Stick ● ● ● Angled corner is on the left Metal contacts face
(continued) Memory card How to insert the memory card xD-Picture Card ● ● Curved side of the card points toward you Metal contacts face down Removing a memory card Wait until the Memory Card light stops flashing, then gently pull the memory card to remove it from the printer. Caution Do not pull out a memory card while the Memory Card light is flashing. A flashing light means that the printer is accessing the memory card.
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3 Printing without a computer The HP Photosmart 330 series printer lets you print amazing photos without even going near a computer. After setting up the printer using the instructions that came in the box with the printer, refer to these steps for start-to-finish printing. Getting your photos from camera to printer Use these steps for start-to-finish printing in minutes! Step 1 Insert a memory card. See Inserting memory cards. Step 2 Decide which photos to print. See Deciding which photos to print.
Chapter 3 (continued) Step 5 Improve the quality of your photos. See Improving the quality of your photos. Step 6 Select photos to print. See Selecting photos to print. Step 7 Print your photos. See Printing your photos. Deciding which photos to print You can decide which photos to print from a memory card by viewing them on the printer screen or by printing a photo index. To view photos... Do this One by one 1. 2. 3.
If you want to… Do this Print one photo 1. 2. Print more than one copy of a photo 1. 2. 3. Print several photos 1. 2. 3. Print all photos 1. 2. 3. Print nine frames from a video clip 1. 2. 3. 4. HP Photosmart 330 series User's Guide Insert a memory card and select a print layout. Press Print to print the photo displayed on the printer screen, using the current print layout. Insert a memory card and select a print layout. Press OK once for each copy of the current photo you want to print.
Chapter 3 (continued) If you want to… Do this Note 1 The image resolution in video clips is typically lower than that of digital photos; therefore, you may notice that the print quality of your video clip frames is lower than the print quality of your photos. Note 2 Not all video file formats are supported by this printer. For a list of supported video file formats, see Printer specifications. Note 3 This printer does not support high resolution videos (full VGA).
(continued) If you want to… Do this 8. ...or select any photo to print in panoramic mode Print photo stickers Note The photo stickers feature is not available in all countries/regions. Insert a memory card that contains one or more photos you want to print in panoramic mode. A crop box on the printer screen shows the portion of the displayed photo to be printed (3:1 aspect ratio). The higher the original resolution of the displayed photo, the better it will look when printed in panoramic mode. 9.
Chapter 3 Problem and solution How to do it Blurred photos 1. SmartFocus Sharpen blurred photos. It is turned on by default. Use these instructions to turn it on if it is currently off. This preference affects all printed photos. 2. 3. 4. Photos with poor lighting and contrast 1. Adaptive Lighting Improve the lighting and contrast in prints. This preference affects all printed photos. 2. 3. 4. Remove any memory cards, then press or . Select Preferences, then press OK.
2. 3. 4. Select Tools, then press OK. Select Print Quality, then press OK. Select Normal, then press OK. Print quality reverts to Best after the next print job. Selecting a print method The HP Photosmart 330 series printer lets you print from a memory card, directly from a digital camera, or from an HP iPod (with photos stored in it). To print from a... Do this Memory card To print unmarked photos 1. Insert a memory card. 2. Select one or more photos. See Selecting photos to print. 3. Press Print.
Chapter 3 (continued) To print from a... Do this HP iPod Before using the steps below to import and print photos to your HP iPod, make sure your images and your HP iPod meet the following requirements: Print photos that are stored in an HP iPod. See Connecting to other devices. ● ● The images you copy to the HP iPod must be in JPEG format. Make sure the HP iPod is formatted in Windows (FAT 32 file structure). The HP iPod defaults to the Windows file structure.
(continued) To print from a... Do this 2. several minutes while the photos are read. Then the photos appear on the printer screen. Select the photo(s) you want to print and press Print. For more information on selecting and printing photos, see Selecting photos to print. If you are unable to print to the HP Photosmart printer using your HP iPod, please contact HP Customer Care. See HP Customer Care.
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4 Getting connected Use the printer to stay connected to other devices and people. Connecting to other devices This printer offers several ways of connecting to computers or other devices. Each connection type lets you do different things. Connection type and what you need What this lets you do USB ● ● ● A Universal Serial Bus (USB) 2.0 full-speed compliant cable 3 meters (10 feet) or less in length.
Chapter 4 (continued) Connection type and what you need What this lets you do If the printer came with this accessory or you have purchased it separately, see the accompanying documentation. For more information on Bluetooth wireless technology and HP, go to www.hp.com/ go/bluetooth. HP iPod An HP iPod and the USB cable that came with it. Connect the HP iPod to the camera port on the front of the printer. Print directly from an HP iPod (with photos stored in it) to the printer.
5 Maintaining and transporting the printer The HP Photosmart 330 series printer requires very little maintenance. Follow the guidelines in this chapter to extend the life span of the printer and printing supplies, and to ensure that the photos you print are always of the highest quality. Cleaning and maintaining the printer Keep the printer and print cartridges clean and well maintained using the simple procedures in this section. Cleaning the outside of the printer 1. 2. 3.
Chapter 5 If you complete all three levels of cleaning using this procedure and you still notice white streaks or missing colors on the test page, you may need to clean the print cartridge copper-colored contacts. For more information, see the following section. Note If the cartridge or printer has been recently dropped, you may also see white streaks or missing colors in your prints. This problem is temporary and clears up within 24 hours.
4. 5. 6. Select Print test page, then press OK. Following the directions on the printer screen, load paper so the printer can print a test page. Use plain paper or index cards to conserve photo paper. Press OK to begin printing the test page. The test page contains the following information: Aligning the print cartridge The first time you install a print cartridge in the printer, the printer aligns it automatically.
Chapter 5 – – The check marks verify that the print cartridge is installed correctly and functioning properly. If an “x” appears to the left of any of the bars, align the print cartridge again. If the “x” still appears, replace the print cartridge. Storing the printer and print cartridges Protect the printer and print cartridges by storing them properly when you are not using them. Storing the printer The printer is built to withstand long or short periods of inactivity.
Follow these tips to help maintain HP print cartridges and ensure consistent print quality: ● ● ● When you remove a print cartridge from the printer, store it in a print cartridge protector to prevent the ink from drying out. In some countries/regions the cartridge protector is not included with the printer, but comes with the HP Gray Photo cartridge that can be purchased separately. In other countries/regions, the protector is included with the printer.
Chapter 5 Note Make sure the printer completes its power-down cycle before you unplug the power cord. This allows the printer to store the print cartridge properly. 4. 5. 6. Unplug the power cord. If the printer is connected to a computer, disconnect the USB cable from the computer. Always carry the printer upright. Note Do not remove the print cartridge when transporting the printer.
6 Troubleshooting The HP Photosmart printer is designed to be reliable and easy to use. This section answers frequently asked questions about using the printer and printing without a computer. It contains information about the following topics: ● ● ● ● Printer hardware problems Printing problems. Bluetooth printing problems. Error messages. For troubleshooting information about using the printer software and printing from a computer, see the onscreen HP Photosmart Printer Help.
Chapter 6 The On light flashed amber briefly after I turned the printer off. Solution This is a normal part of the power-down process. It does not indicate a problem with the printer. The On light is flashing amber. Cause A printer error has occurred. Solution ● Check the printer screen for instructions. If you have a digital camera connected to the printer, check the camera screen for instructions. If the printer is connected to a computer, check the computer monitor for instructions.
● If the optional HP Photosmart Internal Battery is not installed in the printer, unplug the printer power cord. Wait about 10 seconds, then plug the power cord back in. Turn on the printer. If the optional HP Photosmart Internal Battery is installed in the printer, unplug the printer power cord if it is plugged in. Open the battery compartment cover and remove the battery. Wait about 10 seconds, then reinstall the battery. If desired, plug in the power cord. Turn on the printer.
Chapter 6 The optional HP Photosmart Internal Battery is installed in the printer, but it will not charge. Solution ● Open the battery compartment cover. Remove the battery and reinstall it. For more information on how to install the battery, see the documentation that came with the battery. ● Check that the printer power cord is securely connected to both the printer and the power source. When the printer is turned off, the On light flashes green to indicate that the battery is charging.
5. Select On, then press OK. Paper does not feed into the printer correctly. Solution ● Make sure that the paper-width guide fits close to the edge of the paper without bending the paper. ● There may be too much paper loaded in the In tray. Remove some paper and try printing again. ● If sheets of photo paper stick together, try loading one sheet at a time.
Chapter 6 The paper jammed while printing. Solution Check the printer screen for instructions. To clear a paper jam, try the following solutions. ● If the paper came part way through the front of the printer, gently pull the paper towards you to remove it. ● If the paper did not come part way through the front of the printer, try removing it from the back of the printer: – Remove the paper from the In tray, then pull down on the In tray to open it fully to a horizontal position.
The printer ejects the paper when preparing to print. Solution Direct sunlight could be interfering with the operation of the automatic paper sensor. Move the printer out of direct sunlight. Print quality is poor. Solution ● The print cartridge may be running out of ink. Check the ink-level icon on the printer screen, and replace the cartridge if necessary. For more information, see Insert the cartridge. ● You may have selected a low-resolution setting on the digital camera when you took the photo.
Chapter 6 My Bluetooth device cannot find the printer. Solution ● Make sure the HP Bluetooth wireless printer adapter is plugged into the camera port on the front of the printer. The light on the adapter flashes when the adapter is ready to receive data. ● Bluetooth Visibility may be set to Not visible. Change this setting to Visible to all as follows: – Remove any memory cards from the printer memory card slots. Caution Do not pull out a memory card while the Memory Card light is flashing.
The photo printed with borders. Solution The printing application installed on your device with Bluetooth wireless technology may not support borderless printing. Contact the vendor of the device, or go to their support web site to obtain the latest updates for the printing application. Error messages Before contacting HP Customer Care, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The following error messages may appear on the printer screen.
Chapter 6 Error message: Cartridge is not compatible. Use appropriate HP cartridge. Solution Replace the print cartridge with one that is compatible with the printer. For more information, see Inserting print cartridges. Error message: Print cartridge cradle is stuck. Clear jam then press OK. Solution Follow these steps to clear any obstruction in the path of the print cartridge cradle: 1. Open the print cartridge door. 2. Clear any obstruction in the cradle path. 3.
Solution ● Reinsert the xD memory card into your camera and turn on the camera. In most cases, the camera automatically makes the necessary changes. ● Reformat the xD memory card. See the documentation that came with your camera for instructions on reformatting the memory card. Note that this process erases the pictures currently saved to your memory card. To save these pictures, transfer them to the computer before reformatting the memory card.
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7 Specifications This section lists the minimum system requirements for installing the HP Photosmart printer software, and provides selected printer specifications. System requirements Component Windows PC minimum Macintosh minimum Operating system Microsoft® Windows 98, 2000 Professional, ME, XP Home, and XP Professional Mac® OS X 10.2.3 through 10.3.x Processor Intel® Pentium® II (or equivalent) or higher G3 or greater RAM 64 MB (128 MB recommended) Mac OS 10.2.3 through 10.3.
Chapter 7 (continued) Category Specifications PictBridge: Microsoft Windows 98, 2000 Professional, ME, XP Home, and XP Professional; Mac OS X 10.2.3 through 10.3.
(continued) Category Specifications Memory Sticks xD-Picture Card Memory card-supported file formats Printing: All supported image and video file formats Environmental specifications Maximum during operation: 5–40° C (41–104° F), 5–90% RH Saving: All file formats Recommended during operation: 15–35° C (59– 95° F), 20–80% RH Paper tray One 10 x 15 cm (4 x 6 inches) photo paper tray Paper tray capacity 20 sheets, maximum thickness 292 µm (11.5 mil) per sheet Power consumption U.S. Printing: 12.
Chapter 7 (continued) Category Specifications Power supply model number HP Part # 0957–2121 (North America), 100-240 V AC (± 10%) 50/60 Hz (± 3 Hz) HP Part # 0957–2120 (Rest of world), 100-240 V AC (± 10%) 50/60 Hz (± 3 Hz) 54 HP Photosmart 330 series
8 HP Customer Care Note The name of HP's support services may vary by country/region. If you have a problem, follow these steps: 1. 2. 3. 4. Check the documentation that came with the printer. – Setup Guide: The HP Photosmart 330 series printer comes with setup instructions that explain how to set up the printer. – User's Guide: The HP Photosmart 330 series User's Guide is the book you are reading.
Chapter 8 Western Europe: Customers in Austria, Belgium, Denmark, Spain, France, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Finland, Sweden, Switzerland, and the United Kingdom should go to www.hp.com/support to access phone support numbers in their country/region. Other countries/regions: See the list of support telephone numbers inside the front cover of this guide. Placing a call Call HP Customer Care while you are near the computer and printer.
A Installing the software The printer comes with optional software you can install on a computer. After using the setup instructions that came in the box with the printer to set up the printer hardware, use the instructions in this section to install the software. Windows users Macintosh users Important: Do not connect the USB cable until you are prompted. Important: Do not connect the USB cable until you are prompted.
Appendix A Windows users: Choose one of these installation options (continued) ● ● ● Express This option installs software to operate your printer, HP Solution Center, and HP Image Zone Express, an easy-touse software program that gives you basic photo editing and printing capabilities: ● ● ● ● Typical ● ● ● ● ● 58 View — View photos in multiple sizes and ways. Easily organize and manage your photos. Edit — Crop your photos and fix photos with red eye.
HP printer limited warranty statement HP product Duration of limited warranty Software 90 days Print cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. Accessories 1 year Printer peripheral hardware (see the following for details) 1 year A. Extent of limited warranty 1.
Appendix B 60 HP Photosmart 330 series
Index A accessories 8, 37 Adaptive Lighting 25 aligning print cartridges 15, 35 alignment page 35 automobile adapter 9, 37 E e-mailing photos 32 error messages 47 B batteries charge indicator 7 model 8 black-and-white photos 15 Bluetooth connecting to printer 31 troubleshooting 45 wireless printer adapter 9 H help.
printing from cameras 27 from computer 3 from memory cards 27 help 11 in panoramic mode 22, 24 multiple copies 22 multiple photos 22 panoramic photos 10 passport photos 10 photo index 22 photo stickers 10, 25 photos 26 selecting layout 26 test page 34 thumbnails 22 without computer 21 Q quality photo paper 37 photos 25 print 26 printing test page 34 troubleshooting 45 flashing lights 39 HP Customer Care 55 paper problems 43 quality problems 45 U USB connection type 31 port 4 specifications 51 V video clip
Regulatory notices Hewlett-Packard Company This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: ● ● This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.
