For HP Internal Use Only Warranty WARNING ©Copyright Hewlett-Packard Company 2006 The information contained in this document is subject to change without notice. The procedures described in this manual are to be performed by HP-qualified service personnel only. This document contains proprietary information that is protected by copyright. All rights are reserved.
Using this Manual Purpose This Service Manual contains information necessary to test, calibrate and service: HP Designjet 10000s Series Printers (Model Q6693A). For information about using these printers, refer to the corresponding User Guide. Readership The procedures described in this Service Manual are to be performed by HP Certified service personnel only. Part Numbers Part Numbers for Printer options, accessories and service parts are located in Chapter 7.
Inks used in the printer and liquids in the HP Cleaning and Maintenance kits contain an organic solvent (ethylene glycol monobutyl ether acetate, CAS No. 112-07-2). Observe all local, state, and federal regulations related to the handling, use, storage, and disposal of organic solvents. Avoid contact between ink and skin, eyes, and clothing. Immediately wash skin with soapy water. Remove clothing soaked with ink from contact with skin.
Waste ink is combustible. Keep an HP Waste Ink Bottle containing waste ink away from open flames, sparks, or other sources of ignition. Never store waste ink in a glass container. Never pour waste ink into a container filled with other chemicals. The HP Waste Ink Bottle contains organic solvents and must be disposed of in compliance with all local, state, and federal regulations.
Treat any media, paper, used cleaning and maintenance supplies, and wipes soaked with ink as combustible materials. Handle and dispose of properly. Do not clean the printer with benzene or paint thinner. This may damage the paint. Wipe the printer clean with a soft cloth. A cloth moistened with a neutral detergent may be used. Do not allow liquid to enter the printer. This may create risk of fire and electrical shock and cause a malfunction. Never touch the printhead nozzles.
Table of Contents Table of Contents 1 Troubleshooting 1-1 System Error Codes 2-1 Head Adjustment 3-1 Maintenance Mode 4-1 Adjustments and Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1 6 HP Designjet 10000s Series Printers Service Manual
Troubleshooting 1 1 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-2 Performing the Necessary Service Calibrations or Adjustments 1-3 Solving Print Quality Problems 1-3 The Printer does not Power ON 1-3 Cover Sensors are not Working 1-3 The File Sent is Not Processed Immediately 1-3 Troubleshooting Media Jam Messages 1-4 Media Jams Occur Frequently 1-5 Print Speed is Very Slow 1-5 No Ink Message when there is Enough Ink 1-5 Abnormal Sound Coming f
Troubleshooting Guide to Troubleshooting the Printer Introduction This chapter will guide you through the relevant steps to take when troubleshooting the Printer. Troubleshooting System Error Codes Chapter 2 - System Error Codes contains a list of system error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared.
Troubleshooting Performing the Necessary Service Calibrations or Adjustments Is the printer calibrated or adjusted correctly after replacing a component? For information on the Service Calibrations and Adjustments and how to use them, see Chapter 5 - Adjustments and Calibrations. Remember that certain Calibrations or Adjustments are required even if an Assembly has been disassembled to gain access to another Assembly or Component.
Troubleshooting Troubleshooting Media Jam Messages There are three different messages that appear on the Front Panel if a media Jam occurs in the Printer: Warning (0) Clear Media Jam. Warning (1) Clear Media Jam. Warning (2) Clear Media Jam. Warning (0) Clear Media Jam Over-current has been detected in the use of the Paper-Axis Motor. Try the following: 1 Open the Rear Cover and check for any visible obstacles in the paper path.
Troubleshooting Media Jams Occur Frequently 1 Make sure that the paper type setting matches the type of paper loaded into the Printer. 2 Open the Rear Cover and check for any visible obstacles in the paper path. If there is a wrinkled mass of paper inside the paper path, lift the Pinchwheels (using the Media Lever) and clear the obstruction. 3 Make sure that the Vacuum Fans are working correctly. Print Speed is Very Slow 1 Make sure that the Printer is being used at temperatures of 20oC or higher.
Troubleshooting Solving Heater Problems "Power ON Heater Power Switch" appears on Heater Panel 1 Check that the Heater Power Cable is connected and that the heater Power Switch is switched On. 2 Replace the Heater Relay Assembly ⇒ Page 8-52. 3 Replace the Heater Panel ⇒ Page 8-27. Heater Does NOT become Hot 1 Try performing the Heater Test ⇒ Page 4-91.
Troubleshooting "Power Save Mode" Continuously Appears on the Heater Panel 1 Make sure that the Cable between the Heater Panel and the Power Supply Unit is connected correctly and NOT damaged. 2 Replace the Heater Panel ⇒ Page 8-27. 3 Replace the Power Supply Unit ⇒ Page 8-45. 4 Replace the Main PCA ⇒ Page 8-36. Special Power On Procedure When turning On the Printer, the Printer will follow the internal initialization process, turning on the different systems and making the necessary system checks.
Troubleshooting Both NVRAM and Main PCA are Replaced Together When both the NVRAM and the Main PCA are replaced at the same time, mechanical correction value parameters, counters, calibrations, etc... are lost. Whenever possible, this most be prevented by just replacing either the NVRAM or the Main PCA. If for whatever reason, both the NVRAM and the Main PCA are replaced together, you need to perform the following: 1 Make sure that the NVRAM and the Main PCA have been installed correctly.
Troubleshooting Side Margin Position Calibration ⇒ Page 5-59. Top Margin Position Calibration ⇒ Page 5-60. 14 In the Printhead Maintenance submenu, scroll to "Ink Charge Done" and press the OK key. # INK CHARGE DONE > NO 15 In the Ink Charge Done submenu, select "Yes" to indicate that ink charge has been completed and then press the OK key. # INK CHARGE DONE * YES 16 In the Setup submenu, scroll to "Save Calibs" and press the OK key.
Troubleshooting 1-10 HP Designjet 10000s Series Printer Service Manual
System Error Codes 12 2 Introduction 2-2 Self-Diagnostic Errors at Power On 2-3 System Error Codes 2-8 Heater Error Codes 2-17 System Error Codes 2-20 HP Designjet 10000s Series Printer Service Manual 2-1
System Error Codes System Error Codes Introduction The following pages contain a list of error codes and their respective descriptions and recommended corrective actions. Only try one recommended action at a time and check if the error code has disappeared. If you have an error code which is not documented in this Service Manual or you have an error which you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office.
System Error Codes Self-Diagnostic Errors at Power On When the Printer is powered up, it performs the Boot-Up sequence which initializes the major components of the Printer. If for some reason the BootUp sequence fails because a component has failed to initialize, an error code will appear on the Front Panel.
System Error Codes Boot-Up Error: Internal RAM (0001) Problem Description: The read/write of the RAM on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-36. Boot-Up Error: SRAM (0002) Problem Description: The read/write of the SRAM on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-36.
System Error Codes Boot-Up Error: FPGA (Main PCA) (0020) Problem Description: The read/write of the FPGA-ATG (Band Memory) and FPGA-RSM (Mask Memory) registers on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-36.
System Error Codes Boot-Up Error: USB Register (0400) Problem Description: The read/write of the USB controller on the Main PCA was diagnosed and an error was detected. Corrective Action: Try the following: Replace the Main PCA ⇒ Page 8-36. Boot-Up Error: Power Supply (+36V, +24V, +12V) (0800) Problem Description: The power supplies of +36, +24 and +12 V were diagnosed and could not be detected. Corrective Action: Try the following: Open the Electronics Cover and check LED 11 and LED 13.
System Error Codes Boot-Up Error: Add-On (HEB2) Control PCA (2000) Problem Description: Problems with the Add-On (HEB2) Control PCA detected. Corrective Action: Try the following: Make sure the HEB2 Board Interface Cable is connected correctly and is not damaged Replace the Add-On (HEB2) Control PCA ⇒ Page 8-45. If the error continues, replace the Main PCA ⇒ Page 8-36.
System Error Codes System Error Codes A System Error Code appears on the Front Panel when a component of the Printer has failed during normal usage. Each System Error Code and it’s appropriate corrective actions are explained on the following pages. System Error: System Error 1110: GA_ATG Block Clear Error Problem Description: The ATG band memory block erase does not end. This error is checked during Boot-Up sequence and printing.
System Error Codes System Error: System Error 1150: Home Position Sensor Error Problem Description: The Carriage cannot be moved to it’s home position. Corrective Action: Try the following: Enter the Sensors Menu (in Maintenance Mode) and select "Printer Sensors". Then execute the "Home Position" option, which will display the state of the home position sensor. If the home position is detected, "1" will be displayed on the Front Panel.
System Error Codes System Error: System Error 1170: Temperature Sensor Error Problem Description: The Temperature Sensor detects abnormal temperatures (-10oC or lower or 85oC or higher). Corrective Action: Try the following: Make sure that the Printer is in an environment where the temperature is between -10oC and 85oC. Make sure the Ambient Temperature Sensor Cable is connected correctly and is not damaged. Replace the Main PCA ⇒ Page 8-36.
System Error Codes System Error: System Error 119x: Head Relay Variable Supply Error Problem Description: Output voltages of the Head Relay Board are abnormal. Corrective Action: Try the following: Check whether 36V is supplied to the Main PCA. If not, then: – Make sure that the Rear Cover is closed. – Replace Power Supply Unit ⇒ Page 8-45. Preset the Head Relay Board Voltage from the Diagnostic Menu. Use a circuit tester to check the voltages of the channels that have an error.
System Error Codes System Error: System Error 11D0: Cooling Fan Error Problem Description: When the Printhead temperature reaches above 43oC, the Printer will check whether the temperature drops below 43oC during printing. This error will appear if the temperature does not drop below 43oC after 10 minutes. Corrective Action: Try the following: Make sure that the Printhead Cooling Fans are working correctly. If the Printhead Cooling Fans are not working correctly, replace them ⇒ Page 8-87.
System Error Codes System Error: System Error 121x: Printhead Temperature Error Problem Description: The Printhead temperature is too high (85oC or higher) or too low (-10oC or lower). x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
System Error Codes System Error: System Error 124x: Ink Supply Sensor Error Problem Description: The Ink Supply Sensor does not change even though the specified time has passed after driving the Ink Supply Motor for the Sub-Tank. x = 0: Printhead Number 1 (Black). x = 1: Printhead Number 2 (Light Magenta). x = 2: Printhead Number 3 (Light Cyan). x = 3: Printhead Number 4 (Yellow). x = 4: Printhead Number 5 (Magenta). x = 5: Printhead Number 6 (Cyan).
System Error Codes if the Ink Supply Sensor is functioning correctly. Manually move the gear and if the Sensor responds, it means that it is working correctly. If any of the Ink Supply Sensors fail to respond, then replace the corresponding Ink Supply Station ⇒ Page 8-110. Replace the Main PCA ⇒ Page 8-36. System Error: System Error 126x: Trailing Cable Connection Error Problem Description: The Trailing Cable connected to the one of the following connectors is faulty. x = 0: Connector 9.
System Error Codes System Error: System Error 170X: Servo Motor Error x = 0: Feed System. x = 1: Carriage System. x = 2: Servo Unit. Problem Description: The Paper-Axis or the Scan-Axis Motor moves the Carriage, but the input from the Linear Encoder Sensor does not change. Corrective Action: Try the following: Make sure that there is no paper jam blocking the Carriage path. Make sure that the corresponding cables are connected correctly to Connectors CN14 and CN17 on the Main PCA.
System Error Codes Heater Error Codes A Heater Error Code appears on the Heater Panel when a component of the Heater has failed during normal usage. Each Heater Error Code and it’s appropriate corrective actions are explained on the following pages. Heater Error: Heater Error H01: System Error Problem Description: Abnormal operation of the Heater Relay Assembly. Corrective Action: Try the following: Replace the Heater Relay Assembly ⇒ Page 8-52.
System Error Codes Heater Error: Heater Error H05: Center Heater Temperature Error Problem Description: Temperature read by the Center Heater is abnormal (lower than -10oC or higher than 70oC). Corrective Action: Try the following: Make sure that the Heater Relay Assembly is connected correctly to the Center Platen. Replace the Heater Relay Assembly ⇒ Page 8-52. Replace the Center Platen ⇒ Page 8-34.
System Error Codes Heater Error: Heater Error H08: Center Heater Time-out Error Problem Description: The temperature of the Center Heater does not reach the preset temperature even after 15 minutes. Corrective Action: Try the following: Make sure that the Voltage alternation switch located at the back of the Printer is set correctly to the AC voltage being used. Make sure that the Fuse (F2) on the Heater Relay Assembly has not blown. If the fuse has blown, replace it.
System Error Codes System Error Codes A System Error Code appears on the Front Panel when an unrecoverable system exception interrupt occurs in the Printer. nnnn: System Error Code The System Error Codes are listed in the following table: System Error Code Error Description F_es: 0001 Operation Code Exception F_es: 0002 Slot Illegal Exception F_es: 0003 Address Exception F_es: 0004 DMA Error F_es: 0005 NMI Occurrence (WatchDog Error) Corrective Action 1. Replace the Main PCA ⇒ Page 8-36. 2.
Printhead Adjustment 3 3 Introduction 3-2 Tools Required 3-2 Calibrate the Printhead Adjustment Jig 3-3 Install the Printhead Adjustment Jigs in the Carriage 3-5 Set Printhead Voltage 3-9 Print the Printhead Adjustment Pattern 3-10 Perform Printhead Position Correction 3-11 Print the Check Printhead Pattern 3-14 Adjust the Printhead 3-15 Tip to Speed-Up the Printhead Adjustment 3-19 HP Designjet 10000s Series Printer Service Manual 3-1
Printhead Adjustment Printhead Adjustment Introduction The mechanical adjustment of a Printhead must be done every time a Printhead is removed or replaced. If the adjustment of the Printheads is not done, you could get Print Quality problems like banding. The Printhead Adjustment should be done in the following order: 1 Calibrate the Printhead Adjustment Jig. 2 Install the Printhead Adjustment Jigs in to the Carriage. 3 Set Printhead Voltage. 4 Print the Printhead Adjustment pattern.
Printhead Adjustment Calibrate the Printhead Adjustment Jig To speed up the Printhead Adjustment, you can follow the tip on Page 3-19. If the tip is followed, then it is not necessary to calibrate the Printhead Adjustment Jig. Before installing the Printhead Adjustment Jig 1 in to the Carriage, it needs to be calibrated as follows: 1 Retract the datum pins located in the Printhead Adjustment Jig 1 by turning the Adjustment Screws counterclockwise using a small Flat-Head Screwdriver.
Printhead Adjustment 4 Tighten the two fixing screws so that the Printhead Adjustment Jig 1 is securely attached to the Printhead Adjustment Reference Plate. Fixing Screws 5 Place the Printhead Adjustment Jig on a flat surface and without holding it, gently turn the Adjustment Screws clockwise until the Printhead Adjustment Jig begins to move. Check that the Datum Pins touch the walls of the Printhead Adjustment Reference Plate.
Printhead Adjustment Install the Printhead Adjustment Jigs in the Carriage The next procedure will be to install the Printhead in to the Carriage and install the Printhead Adjustment Jigs as follows: Never touch the Printhead nozzles. They can be easily damaged or clogged. For Printhead removal information, refer to Page 8-91. 1 Install the new Printhead in to the Carriage and secure it with two screws. The screws should not be tightened too much, just enough so that the Printhead does not move loosely.
Printhead Adjustment 4 Tighten the two fixing screws so that the Printhead Adjustment Jig 1 is securely attached to the Carriage Base Plate. Fixing Screws 5 Install the Printhead Adjustment Jig 2 in to position against the Carriage Base Plate.
Printhead Adjustment 7 The following drawing shows the overall position of the Printhead Adjustment Jigs in relation to the Printhead (the tubes have been removed for clarity). Printhead Printhead Adjustment Jig 2 Printhead Adjustment Jig 1 8 Once the Printhead Adjustment Jigs are in place, tighten the front screw that secures the Printhead to the Carriage Base Plate. 9 Remove the tube cap from the Printhead.
Printhead Adjustment 10 Attach the Ink Tube to the Printhead and secure it tightly. 11 Attach the Printhead Connector Assembly to the Printhead and secure it with 2 screws. 12 Before moving to the next stage of the Printhead Adjustment procedure, make sure that the Printhead Connector cables are safely secured with tape so that they don’t hit other parts of the Printer.
Printhead Adjustment Set Printhead Voltage Before the Printhead can be used to print correctly, you must set the Printhead Voltage as follows: Remember to set BOTH the left and right Printhead Voltage values for each Printhead correctly. You can find the Printhead Voltage values on each Printhead as shown: Voltage Values 1 Power On the Printer and enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. SP. ADJ Press the Left Arrow Key to select PH.
Printhead Adjustment Print the Printhead Adjustment Pattern In order to correct the Printhead position, you must first print the Printhead Adjustment pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. SP. ADJ Press the Left Arrow Key to select PH. MAINT WPH. ADJ 1 In the Printhead Adjustment submenu, scroll to "PH Adj Print" and press the OK key.
Printhead Adjustment Perform Printhead Position Correction Once you have printed the Printhead Adjustment pattern, you can use it to correct the position of the Printhead as follows: 1 Locate the Printhead Row pattern in the Printhead Adjustment pattern. Printhead Row Pattern 2 Select the pattern that looks the best aligned and note down the value (either a - value or a + value). Lines not well aligned Lines well aligned 3 In the Printhead Adjustment submenu, scroll to "PH Row Val" and press the X key.
Printhead Adjustment 5 Use the S and T keys to change the digits and use the W and select the digits. Enter the value that you noted down in step 2. X keys to # PH ROW VAL > Lm >+01 6 Press the OK key once you have entered the new value. 7 Locate the Printhead to Printhead pattern in the Printhead Adjustment pattern. Printhead to Printhead Pattern 8 Select the pattern that looks the best aligned and note down the value (either a - value or a + value).
Printhead Adjustment 10 In the PH to PH Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH to PH Val submenu, press the W key. # PH TO PH VAL > Lm >+00 11 Use the S and T keys to change the digits and use the W and select the digits. Enter the value that you noted down in step 8. X keys to # PH TO PH VAL > Lm >+01 12 Press the OK key once you have entered the new value.
Printhead Adjustment Print the Check Printhead Pattern In order to adjust the Printhead, you must first print the Check Printhead pattern as follows: 1 Enter in to the Maintenance Mode ⇒ Page 4-7. 2 Press the W key to enter in to the Printhead Adjustment menu. SP. ADJ Press the Left Arrow Key to select PH. MAINT WPH. ADJ 1 In the Printhead Adjustment submenu, scroll to "PH Adj Prints" and press the OK key.
Printhead Adjustment Adjust the Printhead Once you have printed the Check Printhead pattern, you can use it to adjust the Printhead as follows: 1 Locate the mechanical adjustment pattern in the Check Printhead pattern. 2 Using a Measuring Loupe, you must first measure the deviation of the Printhead in the vertical position. Deviation 3 Loosen the front screw that secures the Printhead to the Carriage Base Plate.
Printhead Adjustment 4 Using the measurement obtained in step 2, calculate how many scales you will need to turn the Vertical Adjustment Screw to adjust the vertical position of the Printhead. 1 Scale = 10 micromillimeters 1 Turn = 100 micromillimeters Vertical Adjustment Screw 5 If for example, the deviation measured in step 2 was 240 micro-millimeters, you would turn the Vertical Adjustment Screw 2 full turns and 4 scales.
Printhead Adjustment 8 If the deviation measured is 0, you will now measure the deviation of the Printhead in the slant position. Deviation 9 Loosen the front screw that secures the Printhead to the Carriage Base Plate. 10 Using the measurement obtained in step 8, calculate how many scales you will need to turn the Slant Adjustment Screw to adjust the slant position of the Printhead.
Printhead Adjustment 11 If for example, the deviation measured in step 8 was 120 micro-millimeters, you would turn the Slant Adjustment Screw 1 full turn and 2 scales. 12 Tighten the front screw that secures the Printhead to the Carriage Base Plate. 13 Reprint the Check Printhead pattern and measure again the deviation of the Printhead in the slant position. If there is still deviation, repeat the instructions from step 9.
Printhead Adjustment Tip to Speed-Up the Printhead Adjustment An alternative and faster way to adjust a new Printhead is as follows: 1 Before removing the old Printhead, install the Printhead Adjustment Jig 1 in to position against the Carriage Base Plate. Printhead Adjustment Jig 1 2 Insert the two Printhead Positioning Pins into the Printhead Adjustment Jig 1.
Printhead Adjustment Printhead 4 Turn both Adjustment Screws so that the 2 datum pins touch the Printhead as shown. You must not force the Adjustment Screws too much as this could damage the Datum Pins. Datum Pins Adjustment Screw 5 Now that the Printhead Adjustment Jig 1 is calibrated to the old Printhead, the Printhead can now be removed ⇒ Page 8-91. Printhead 6 Install a new Printhead in to the Carriage and position it against the Printhead Adjustment Jig 1 as shown.
Printhead Adjustment 8 Install the Printhead Adjustment Jig 2 in to position against the Carriage Base Plate. This corner of the Printhead should touch the Printhead Adjustment Jig 2 Printhead Make sure the Printhead Adjustment Jig 2 is located against this pin Printhead Adjustment Jig 2 9 Tighten the front screw that secures the Printhead to the Carriage Base Plate. 10 At this point the new Printhead should now be more or less in the same position as the old Printhead.
Printhead Adjustment 3-22 HP Designjet 10000s Series Printer Service Manual
Maintenance Mode 4 4 Introduction 4-2 Diagnostics - Self Test 4-2 Phone Support 4-2 Maintenance Mode Menus 4-3 Entering the Maintenance Mode 4-7 Basic Menu Operation 4-8 P. ADJ. (Printer Adjustment) 4-10 PH. ADJ (Printhead Adjustment) 4-17 PH.
Maintenance Mode Maintenance Mode Introduction This chapter explains how to use the built-in Maintenance Mode which is designed to assist Service Personnel to make any necessary factory adjustments or to perform Service Tests to verify if certain components of the Printer are functioning correctly. If possible, always perform a Service Test on the component that you are about to replace, just to make sure that is the component that has failed.
Maintenance Mode Maintenance Mode Menus The following is a list of all internal Maintenance Mode Menus available in the Printer. Instructions for entering the Maintenance Mode are explained on Page 4-7. 1 P. ADJ. (Printer Adjustment) ⇒ Page 4-10 This menu contains the necessary options to set the adjustment parameters of the Printer so that it functions correctly. The different options available in this menu are as follows: Adjust Print. Media Advance Print. Manufacturing Print 1.
Maintenance Mode 4 MNFG-PRN. (Manufacturing Test Patterns) ⇒ Page 4-44 This menu contains the test patterns which are used during the manufacturing process. 5 SETUP ⇒ Page 4-45 This menu contains the necessary option to set the different system parameters, like language or system time. The different options available in this menu are as follows: Language. Beeper Settings. End of Ink Beeper Settings. System Date. System Time. Serial Number. NVRAM Initialization.
Maintenance Mode 8 ELECT (Electronics) ⇒ Page 4-60 This menu contains the necessary diagnostics that can be used to test the various electronic components in the Printer. The different options available in this menu are as follows: Flash ROM. PIO. NVRAM. Ink EEPROM. ATG. DRAM. RSM. PTC. PDD. HEB. ALL. VDD. Front Panel. 9 VOLT (Voltage Check) ⇒ Page 4-71 This menu can be used to turn the Voltage check to high or low.
Maintenance Mode 12 COUNTER ⇒ Page 4-82 This menu can be used to view and reset the different counters that are used to track the usage of various parts which need to be replaced as a preventive measure. Also, this menu can be used to check if Non-HP or Expired Ink is being used in the printer. The different options available in this menu are as follows: Media Used. Prime Assembly. Pump Tube. Wiper Cleaning. Wiper Belt. Wiper Blade. Capping Unit. Scan-Axis belt. Non-HP Ink Used.
Maintenance Mode Entering the Maintenance Mode Enter in to the Maintenance Mode as follows: 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the following keys in this order: Cancel, Shift, Cancel, Cancel. SINK WMEDIA MEDIA REGT M.ADVX 3 When the following screen is displayed on the Front Panel, you will be requested to enter a password.
Maintenance Mode Basic Menu Operation Menu Group Selection You can select a menu group directly with the S, T, W and X keys. In order to switch between the different Maintenance Mode menus, the Shift key has to be used. The order of the different menus is as follows: SP.ADJ WPH. ADJ SMNFG-PRN WSETUP SSENSORS WELECT PH.
Maintenance Mode Menu Selection S and T keys to change between the menus at the same level. Use the W key to move to a higher level menu and use the X key to move to Use the a lower level menu. Use the OK key to select a menu. Parameter Setting Use the S and T keys to switch between the parameters and to change the value of the digits. Use the W and parameter. X keys to move between the digits when entering a Use the OK key to confirm the parameter.
Maintenance Mode P. ADJ. (Printer Adjustment) This menu contains the necessary options to set the adjustment parameters of the Printer so that it functions correctly. The different options available in this menu are as follows: Adjust Print ⇒ Page 4-10. Media Advance Print ⇒ Page 4-11. Manufacturing Print 1 ⇒ Page 4-13. Cap Position ⇒ Page 4-13. Wipe Position ⇒ Page 4-13. Line Sensor Adjust Top Value ⇒ Page 4-14. Line Sensor Adjust Side Value ⇒ Page 4-14.
Maintenance Mode 4 The Printer will start printing the Adjust Print and the following message will appear on the Front Panel. # ADJUST PRINT * EXECUTING 5 After printing the Adjust Print, you will need to enter the values (if necessary) for the Line Sensor adjustment ⇒ Page 4-14.
Maintenance Mode in the current setting value ± 0.12% range (Triple Density 12-pass printmode). Detail (H-Qual2) - Prints the media advance adjustment pattern every 0.06% in the current setting value ± 0.12% range (High Quality2 16-pass printmode). Detail (H-Dens2) - Prints the media advance adjustment pattern every 0.06% in the current setting value ± 0.12% range (High Density2 16-pass printmode). Detail (Draft) - Prints the media advance adjustment pattern every 0.
Maintenance Mode Manufacturing Print 1 This option is ONLY used for manufacturing purposes. Cap Position This option allows you to correct the value of the capping position: Please refer to the instructions on Page 5-57 for the full instructions on how to calibrate the capping position. 1 In the Printer Adjustment submenu, scroll to "Cap Position" and press the OK key. # CAP POSITION > +0.0 mm The value of the Cap Position should never be set as 0.
Maintenance Mode Line Sensor Adjust Top Value This option allows you to correct the value for the Line Sensor (top margin position), according to the print results of the Adjust Print: Please refer to the instructions on Page 5-60 for the full instructions on how to calibrate the Line Sensor Top Margin. 1 In the Printer Adjustment submenu, scroll to "LS Adj Top Val" and press the OK key. # LS ADJ TOP VAL > +0.0 mm 2 Use the S and T keys to change the digits and use the W and X keys to select the digits.
Maintenance Mode Media Advance Value This option allows you to enter the media advance value which is needed to calibrate the media advance for the different media used in the printer: Do NOT change the MNFG value as this is ONLY used during the manufacturing process. 1 In the Printer Adjustment submenu, scroll to "Media Adv Value" and press the X key. # MEDIA ADV VALUE # MNFG 2 In the Media Adv Value submenu, select the media that you would like to correct and press the OK key.
Maintenance Mode H-Quality2 - Prints using a High Quality2 16-pass printmode. H-Density2 - Prints using a High Density2 16-pass printmode. Draft - Prints using a Draft 2-pass printmode. 3 You will need to confirm that you want to print the selected Back Adjust pattern by pressing the OK key. # BACK ADJ PRINT * OK? 4 The Printer will start printing the selected Back Adjust pattern and the following message will appear on the Front Panel.
Maintenance Mode PH. ADJ (Printhead Adjustment) This menu contains the necessary options to set the adjustment parameters of the Printhead so that it functions correctly. The different options available in this menu are as follows: Printhead Adjustment Prints ⇒ Page 4-17. Move Carriage ⇒ Page 4-18. Printhead Row Value ⇒ Page 4-19. Printhead to Printhead Value ⇒ Page 4-19. Set Bidirection Media ⇒ Page 4-20. Bidirection Definitions ⇒ Page 4-21. Printhead Voltage ⇒ Page 4-22.
Maintenance Mode PH to PH - Prints a Printhead to Printhead alignment pattern. Bidirection Def - Prints a Bi-directional adjustment pattern. Bidirection F.D - Prints a Bi-directional adjustment pattern for the Fine Draft print mode. Check PH to PH - Prints a Printhead to Printhead check pattern Check Bidir Def - Prints a Bi-directional check pattern. Check Bidir F.D - Prints a Bi-directional check pattern for the Fine Draft print mode.
Maintenance Mode Printhead Row Value This option allows you to adjust the left and right position of each Printhead by entering the correction values according to the results obtained from the Printhead Adjustment Print: 1 In the Printhead Adjustment submenu, scroll to "PH Row Val" and press the X key. # PH ROW VAL #K 2 In the PH Row Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH Row Val submenu, press the W key.
Maintenance Mode 2 In the PH to PH Val submenu, select the color of the Printhead that you would like to adjust and press the OK key. If you would like to exit the PH to PH Val submenu, press the W key. # PH TO PH VAL # Lm >+00 The different colors of the Printheads are as follows: Lm - Light Magenta. Lc - Light Cyan. Y - Yellow. M - Magenta. C - Cyan. 3 Use the S and T keys to change the digits and use the W and X keys to select the digits.
Maintenance Mode Bidirection Definition The example on this page explains how to enter the correction values for the left Bidirection position. Use the same procedure in order to correct the right Bidirection value and the Bidirection values for Fine Draft (left and right positions).
Maintenance Mode Printhead Voltage This option allows you to enter the drive voltage value for each Printhead: You MUST enter the drive voltage value of a new Printhead after installing it, or else it will NOT print correctly. Remember to set BOTH the left and right values for each Printhead. 1 In the Printhead Adjustment submenu, scroll to "PH Voltage" and press the X key.
Maintenance Mode PH. MAIN (Printhead Maintenance) This menu contains the necessary options related to the actual Printheads contained in the Carriage Assembly, like cleaning or servicing. The different options available in this menu are as follows: Charge Ink System ⇒ Page 4-23. Purge Ink System ⇒ Page 4-25. Ink System Options: – Store Ink System ⇒ Page 4-27. – Clean Ink System ⇒ Page 4-33. Ink Charge Done ⇒ Page 4-42. Printhead Recovery ⇒ Page 4-42. Uncap Carriage ⇒ Page 4-43.
Maintenance Mode Lm - Charges the Light Magenta ink. Lc - Charges the Light Cyan ink. Y - Charges the Yellow ink. M - Charges the Magenta ink. C - Charges the Cyan ink. It is not possible to charge the ink for individual colors without a special tool, so this should NOT be tried. 3 When the following message appears on the Front Panel, check whether the Waste Ink Bottle is present and is NOT full. Press the OK key once the Waste Ink Bottle has been checked.
Maintenance Mode Purge Ink System This option allows you to remove the ink from the complete system or individual inks so that any relevant repair can be done to the Printer (e.g. replace the Ink Pump Assembly): 1 In the Printhead Maintenance submenu, scroll to "Purge Ink Sys" and press the OK key. # PURGE INK SYS > ALL 2 In the Purge Ink System submenu, select whether you would like to purge the complete Ink System, part of the Ink System or individual inks and then press the OK key.
Maintenance Mode 6 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode Ink System Options - Store Ink System This option allows you to fill the ink system with Storage Liquid so that the Printer can be stored for a period of up to four weeks while switched Off: Opening or closing of the rear covers or levers should be avoided while the Store Ink System process is being performed or the operation may have to be restarted from the beginning. This will result in the Storage Liquid being wasted.
Maintenance Mode 6 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 13 Once the Purging Cartridges have been removed, install a NEW Storage Liquid Cartridge in to each slot and close the Left Ink Cartridge Door. LOAD SL CART CLOSE L INKCOVER 14 If the Printer detects that a Storage Liquid Cartridge has been installed incorrectly, or if any of the Storage Liquid Cartridges contain less than 500cc of liquid or if an invalid Storage Liquid Cartridge has been installed, one of the following messages will be displayed on the Front Panel.
Maintenance Mode 18 The Storage Liquid charge process will start and you will need to recheck whether the Waste Ink Bottle is present and is NOT full. Press the OK key once the Waste Ink Bottle has been checked. START FILLING SL * BOTTLE OK? 19 The Printer will charge the Storage Liquid and the following message will be displayed on the Front Panel: FILLING SL xxx 20 Once the Storage Liquid has been charged, the following message will be displayed on the Front Panel.
Maintenance Mode 25 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 31 When the following message is displayed on the Front Panel, open the Right Ink Cartridge Door and remove ALL 3 Purging Cartridges. OPEN R INKCOVER LOAD SL CART 32 Once the Purging Cartridges have been removed, install a used Storage Liquid Cartridge in to each slot and close the Right Ink Cartridge Door.
Maintenance Mode Ink System Options - Clean Ink System This option allows you to clean the ink system with Cleaning Liquid after the Printer is powered On after being stored for a long period: Opening or closing of the rear covers or levers should be avoided while the Clean Ink System process is being performed or the operation may have to be restarted from the beginning. This will result in the Cleaning Liquid being wasted.
Maintenance Mode 6 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 13 Once the Purging Cartridges have been removed, install a NEW Cleaning Liquid Cartridge in to each slot and close the Left Ink Cartridge Door. LOAD CL CART CLOSE L INKCOVER 14 If the Printer detects that a Cleaning Liquid Cartridge has been installed incorrectly, or if any of the Cleaning Liquid Cartridges contain less than 500cc of liquid or if an invalid Cleaning Liquid Cartridge has been installed, one of the following messages will be displayed on the Front Panel.
Maintenance Mode 18 The Cleaning Liquid charge process will start and you will need to recheck whether the Waste Ink Bottle is present and is NOT full. Press the OK key once the Waste Ink Bottle has been checked. START FILLING CL * BOTTLE OK? 19 The Printer will charge the Cleaning Liquid and the following message will be displayed on the Front Panel: FILLING CL xxx 20 Once the Cleaning Liquid has been charged, the following message will be displayed on the Front Panel.
Maintenance Mode 25 If the Printer detects that a Purging Cartridge has been installed incorrectly or if an invalid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Purging Cartridge has been installed correctly before you can continue.
Maintenance Mode 31 When the following message is displayed on the Front Panel, open the Right Ink Cartridge Door and remove ALL 3 Purging Cartridges. OPEN R INKCOVER LOAD CL CART 32 Once the Purging Cartridges have been removed, install a used Cleaning Liquid Cartridge in to each slot and close the Right Ink Cartridge Door.
Maintenance Mode 37 Once the printheads and the Sub-Tank have been flushed, the following message will be displayed on the Front Panel. Open the Left Ink Cartridge Door and remove ALL 3 Cleaning Liquid Cartridges. OPEN L INKCOVER REMOVE CARTRIDGE 38 Once the Cleaning Liquid Cartridges have been removed, install a Purging Cartridge in to each slot and close the Left Ink Cartridge Door.
Maintenance Mode 44 The Printer will extract the Cleaning Liquid (which could take at least 10 minutes) and the following message will be displayed on the Front Panel: PURGING xxx 45 Once the Cleaning Liquid has been purged from the system, the following message will be displayed on the Front Panel. Open the Left Ink Cartridge Door and remove ALL 3 Purging Cartridges.
Maintenance Mode 50 If the Printer detects that a Cleaning Liquid Cartridge has been installed incorrectly, or if any of the Cleaning Liquid Cartridges contain less than 500cc of liquid or if an invalid Cleaning Liquid Cartridge has been installed, one of the following messages will be displayed on the Front Panel. You will need to make sure that a valid Cleaning Liquid Cartridge has been installed correctly before you can continue.
Maintenance Mode Ink Charge Done This option allows you to check or indicate whether ink charge has been completed: 1 In the Printhead Maintenance submenu, scroll to "Ink Charge Done" and press the OK key. # INK CHARGE DONE > NO 2 In the Ink Charge Done submenu, select "Yes" if ink charge has been completed or "No" if ink charge has not been completed yet and then press the OK key.
Maintenance Mode Uncap Carriage This option allows you to uncap the Carriage from the Capping Station: Never try to move the Carriage out of the Capping Station without first uncapping the Carriage. 1 In the Printhead Maintenance submenu, scroll to "Uncap Carriage" and press the OK key. The Capping Station will move downwards, uncapping the Carriage.
Maintenance Mode MNFG-PRN (Manufacturing Patterns) This menu contains the necessary test patterns to check that the Printer is functioning correctly. The different options available in this menu are as follows: MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG MNFG Pattern 0. Pattern 1. Pattern 2. Pattern 3. Pattern 4. Pattern 5. Pattern 6. Pattern 7. Pattern 8. Pattern 9. Pattern 10. Pattern 11. Pattern 12.
Maintenance Mode SETUP This menu contains the necessary option to set the different system parameters, like language or system time. The different options available in this menu are as follows: Language ⇒ Page 4-45. Beeper Settings ⇒ Page 4-46. End of Ink Beeper Settings ⇒ Page 4-46. System Date ⇒ Page 4-46. System Time ⇒ Page 4-47. OEM or HP Serial Number ⇒ Page 4-47. NVRAM Initialization ⇒ Page 4-47. Save Calibrations ⇒ Page 4-48. Restore Calibrations ⇒ Page 4-48.
Maintenance Mode 2 In the Language submenu, select "English" or "Japanese" and press the OK key. # LANGUAGE * JAPANESE Beeper Settings This option allows you to turn On/Off the beeper: 1 In the Setup submenu, scroll to "Beep" and press the OK key. # BEEP > ON 2 In the Beep submenu, select "On" or "Off" and then press the OK key.
Maintenance Mode System Time This option allows you to set the current time: 1 In the Setup submenu, scroll to "System Time" and press the OK key. # SYSTEM TIME > 01:01 2 Use the S and T keys to change the digits and use the select the digits. # SYSTEM TIME > 09:30 W and X keys to Format: Hour:Minute 3 Press the OK key once you have entered the new time. OEM or HP Serial Number This option allows you to set the Serial Number of the Printer: 1 In the Setup submenu, scroll to "HP Serial No.
Maintenance Mode Save Calibrations This option allows you to save the Calibrations stored in the NVRAM into the Factory Defaults area in the flash memory: 1 In the Setup submenu, scroll to "Save Calibs" and press the OK key. # SAVE CALIBS > 2 You will need to confirm that you want to save the NVRAM Calibrations by pressing the OK key.
Maintenance Mode Restore NVRAM This option allows you to restore the contents stored in the NVRAM backup area to the NVRAM: 1 In the Setup submenu, scroll to "Restore NVRAM" and press the OK key. # RESTORE NVRAM > 2 You will need to confirm that you want to restore the NVRAM contents by pressing the OK key. # RESTORE NVRAM * OK? Boot Version This option allows you to view the version of the Boot ROM: 1 In the Setup submenu, scroll to "Boot Version" and press the OK key. # BOOT VERSION * X.XX X.
Maintenance Mode ASIC Version This option allows you to view the version of the ASIC: 1 In the Setup submenu, scroll to "ASIC Ver" and press the OK key. # ASIC VER XX.X: Version Number * XX.X Heater Hardware Version This option allows you to view the hardware version of the Heater: 1 In the System submenu, scroll to "Heater HW Ver" and press the OK key. # HEATER HW VER X.X: Version Number * X.X If the Heater cannot be recognized, "_._" will be displayed.
Maintenance Mode 3 You will need to insert the IC Card containing the latest version of the firmware into the Main PCA. Press the OK key once the IC Card has been inserted. INSERT IC CARD * OK? 4 The Printer will start upgrading the Heater firmware and the following message will appear on the Front Panel. UPGRADING * PLEASE WAIT Flashes while the firmware is being updated Do NOT power Off the Printer while the firmware is being upgraded as this may cause the upgrade process to fail.
Maintenance Mode – Try powering Off the Printer and On again and retry the firmware upgrade procedure. If the message continues to appear after rebooting several times, then replace the Heater Panel ⇒ Page 8-27. The upgrade procedure cannot be performed because the Heater firmware has been deleted. WRITING ERROR POWER OFF/ON – Replace the Heater Panel ⇒ Page 8-27.
Maintenance Mode SENSORS This menu can be used to check the status of the various sensors and thermistors in the Printer in real time. The different options available in this menu are as follows: Printer Sensors ⇒ Page 4-53. Ink Sensor ⇒ Page 4-54. Sub Tank Sensor ⇒ Page 4-55. Bottle Sensor ⇒ Page 4-56. Media Supply Reel (MSR) Sensors ⇒ Page 4-57. TUR Sensors ⇒ Page 4-58. Temperature Sensors ⇒ Page 4-59.
Maintenance Mode The Sensors that can be tested in this menu are as follows: Line Sensor - Displays the status of the Line Sensor located in the Carriage Assembly (0 = No media, 1 = Media present). Front Media - Displays the status of the Front Media Sensor located under the Front Heater (0 = Not blocked, 1 = blocked). Rear Media - Displays the status of the Rear Media Sensor located under the Rear Heater (0 = Not blocked, 1 = blocked).
Maintenance Mode The Sensors that can be tested in this menu are as follows: K Ink Cart - Displays the status of the Black Ink Cartridge Sensor (0 = Ink Cartridge installed, 1 = Ink Cartridge not installed). Lm Ink Cart - Displays the status of the Light Magenta Ink Cartridge Sensor (0 = Ink Cartridge installed, 1 = Ink Cartridge not installed). Lc Ink Cart - Displays the status of the Light Cyan Ink Cartridge Sensor (0 = Ink Cartridge installed, 1 = Ink Cartridge not installed).
Maintenance Mode Y Full - Displays the status of the Yellow Sub-Tank Full Sensor. M Full - Displays the status of the Magenta Sub-Tank Full Sensor. C Full - Displays the status of the Cyan Sub-Tank Full Sensor. K Half - Displays the status of the Black Sub-Tank Half Sensor. Lm Half - Displays the status of the Light Magenta Sub-Tank Half Sensor. Lc Half - Displays the status of the Light Cyan Sub-Tank Half Sensor.
Maintenance Mode Media Supply Reel (MSR) Sensors This option allows you to check the status of the sensors related to the Media Supply Reel in real time so that faulty sensors can be replaced as necessary: 1 In the Sensors submenu, scroll to "MSR Sensors" and press the X key. # MSR SENSORS # DIRECTION 2 In the MSR Sensors submenu, select the Sensor that you would like to test and press the OK key. If you would like to exit the MSR Sensors submenu, press the W key.
Maintenance Mode TUR Sensors This option allows you to check the status of the sensors related to the TakeUp-Reel in real time so that faulty sensors can be replaced as necessary: 1 In the Sensors submenu, scroll to "TUR Sensors" and press the X key. # TUR SENSORS # BACKWARDS 2 In the TUR Sensors submenu, select the Sensor that you would like to test and press the OK key. If you would like to exit the TUR Sensors submenu, press the W key.
Maintenance Mode Temperature Sensors This option allows you to check the status of the temperature sensors located in the Printer in real time so that faulty sensors can be replaced as necessary: 1 In the Sensors submenu, scroll to "Temp Sensors" and press the X key. # TEMP SENSORS # AMBIENT 2 In the Temp Sensors submenu, select the Sensor that you would like to test and press the OK key. If you would like to exit the Temp Sensors submenu, press the W key.
Maintenance Mode ELECT (Electronics) This menu contains the necessary diagnostics that can be used to test the various electronic components in the Printer. The different options available in this menu are as follows: Flash ROM ⇒ Page 4-60. PIO ⇒ Page 4-61. NVRAM ⇒ Page 4-62. Ink EEPROM ⇒ Page 4-63. ATG ⇒ Page 4-63. DRAM ⇒ Page 4-64. RSM ⇒ Page 4-65. PTC ⇒ Page 4-65. PDD ⇒ Page 4-66. HEB ⇒ Page 4-66. ALL ⇒ Page 4-68. VDD ⇒ Page 4-68. Front Panel ⇒ Page 4-69.
Maintenance Mode 3 While the Flash ROM is being tested, the following message will be displayed on the Front Panel. # FLASH ROM * EXECUTING 4 If the Flash ROM test passes, the Front Panel will display the following message: # FLASH ROM * PASS 5 If the Flash ROM test fails, the Front Panel will display the following message: # FLASH ROM * FLASH ERR If the Flash ROM test fails, try the following: Replace the Main PCA ⇒ Page 8-36.
Maintenance Mode 5 If the PIO test fails, the Front Panel will display the following message: # PIO * PIO ERR If the PIO test fails, try the following: Replace the Main PCA ⇒ Page 8-36. NVRAM This option allows you to test the NVRAM contained in the Main PCA: 1 In the Elect submenu, scroll to "NVRAM" and press the OK key. # NVRAM > 2 You will need to confirm that you want to test the NVRAM by pressing the OK key.
Maintenance Mode Ink EEPROM This option allows you to test the Ink EEPROM contained in the Ink Cartridge: 1 In the Elect submenu, scroll to "Ink EEPROM" and press the OK key. # INK EEPROM > 2 You will need to confirm that you want to test the Ink EEPROM by pressing the OK key. # INK EEPROM * OK? 3 While the Ink EEPROM is being tested, the following message will be displayed on the Front Panel.
Maintenance Mode 2 You will need to confirm that you want to test the ATG by pressing the OK key. # ATG * OK? 3 While the ATG is being tested, the following messages will be displayed on the Front Panel. # ATG # ATG FILL 00 CHECK 00 00 00 4 If the ATG test passes, the Front Panel will display the following message: # ATG * PASS 5 If the ATG test fails, the Front Panel will display the following message: # ATG * ATG ERR If the ATG test fails, try the following: Replace the Main PCA ⇒ Page 8-36.
Maintenance Mode 5 If the DRAM test fails, the Front Panel will display the following message: # DRAM * DRAM ERR If the DRAM test fails, try the following: Replace the Main PCA ⇒ Page 8-36. RSM This option allows you to test the RSM contained in the Main PCA: 1 In the Elect submenu, scroll to "RSM" and press the OK key. # RSM > 2 You will need to confirm that you want to test the RSM by pressing the OK key.
Maintenance Mode 2 You will need to confirm that you want to test the PTC by pressing the OK key. # PTC * OK? 3 While the PTC is being tested, the following message will be displayed on the Front Panel. # PTC * EXECUTING 4 If the PTC test passes, the Front Panel will display the following message: # PTC * PASS 5 If the PTC test fails, the Front Panel will display the following message: # PTC * PTC ERR If the PTC test fails, try the following: Replace the Carriage PCA ⇒ Page 8-36.
Maintenance Mode 4 If the PDD test passes, the Front Panel will display the following message: # PDD * PASS 5 If the PDD test fails, the Front Panel will display the following message: # PDD * PDD ERR If the PDD test fails, try the following: Replace the Carriage PCA ⇒ Page 8-36. Replace the Trailing Cable ⇒ Page 8-79. Replace the Main PCA ⇒ Page 8-36. HEB This option allows you to test the Add-On (HEB2) Control PCA: 1 In the Elect submenu, scroll to "HEB" and press the OK key.
Maintenance Mode ALL This option allows you to perform all the previous tests in one go: 1 In the Elect submenu, scroll to "ALL" and press the OK key. # ALL > 2 You will need to confirm that you want to perform all the test by pressing the OK key. # ALL * OK? 3 While all the tests are being performed, the following message will be displayed on the Front Panel.
Maintenance Mode 3 Measure the voltage (using a tester) of the different points on the Head Relay Board to verify that the voltage settings are correct. Measuring points and expected values on the Carriage PCA should be as follows: Measuring point on the carriage PCA Voltage Selected 24V 17V 6V Usage K Lm Lc Y M C Expected Voltage (V) TP22 TP32 TP40 TP48 TP56 TP64 24 17 6 Left-On Voltage TP25 TP24 TP42 TP50 TP58 TP66 12 8.
Maintenance Mode 6 If the key is pressed correctly, the Front Panel will display the name of the key that was pressed. Press the OK key to exit. KEY TEST SHIFT_KEY If the Front Panel test fails, try the following: Replace the Front Panel Assembly ⇒ Page 8-25.
Maintenance Mode VOLT (Voltage Check) This menu can be used to turn the Voltage check to high or low. 1 To enter in to the Volt menu, enter in to the Maintenance Mode and press the Shift key twice and then the T key. SSENSORS Press the Down Arrow Key to select WELECT VOLTT MOTORSX 2 Once in the Voltage Check submenu, press the OK key. # VOLTAGE CHECK > HIGH 3 In the Voltage Check submenu, select either "High" or "Low" and then press the OK key.
Maintenance Mode MOTORS This menu contains the necessary diagnostics that can be used to test the various Motors in the Printer. The different options available in this menu are as follows: Media Advance Motor ⇒ Page 4-72. Capping Station Motor ⇒ Page 4-73. Wiping Station Motor ⇒ Page 4-74. Solenoid (Left or Right) ⇒ Page 4-74. Vacuum Fans ⇒ Page 4-75. Exhaust Fans ⇒ Page 4-76. Printhead Cooling Fans ⇒ Page 4-76. MSR Motor ⇒ Page 4-77. TUR Motor ⇒ Page 4-77. Pump Motors ⇒ Page 4-78.
Maintenance Mode 3 You will need to confirm that you want to turn the Media Advance Motor in the selected direction by pressing the OK key. # MEDIA ADV MOTOR * FORWARDS OK? 4 To stop the motor turning, select "Off" in the Media Adv Motor submenu and then press the OK key. # MEDIA ADV MOTOR * OFF Capping Station Motor This option allows you to control the Capping Station Motor: 1 In the Motors submenu, scroll to "Cap Stat Motor" and press the OK key.
Maintenance Mode Wiping Station Motor This option allows you to control the Wiping Station Motor: 1 In the Motors submenu, scroll to "Wipe Stat Motor" and press the OK key. # WIPE STAT MOTOR > STOP 2 In the Wipe Stat Motor submenu, select the direction that you would like the Wiping Station Motor to run and then press the OK key. # WIPE STAT MOTOR * NORMAL The different directions that you can run the Wiping Station Motor are as follows: Stop - Stops the Motor running.
Maintenance Mode 3 You will need to confirm that you want to start the selected Solenoid by pressing the OK key. # SOLENOID L * OPEN OK? 4 To stop the Pump Solenoid, select "Off" in the Pump Solenoid submenu and then press the OK key. # SOLENOID L * CLOSED Vacuum Fans This option allows you to control the five Vacuum Fans (left, left-center, center, right or right-center).
Maintenance Mode Exhaust Fans This option allows you to control the Exhaust Fans: 1 In the Motors submenu, scroll to "Exhaust Fans" and press the OK key. # EXHAUST FANS > OFF 2 In the Exhaust Fans submenu, select "On" to start the Exhaust Fans and then press the OK key. # EXHAUST FANS * ON 3 You will need to confirm that you want to start the Exhaust Fans by pressing the OK key. # EXHAUST FANS * ON OK? 4 To stop the Exhaust Fans, select "Off" in the Exhaust Fans submenu and then press the OK key.
Maintenance Mode 4 To stop the Printhead Cooling Fans, select "Off" in the PH Cooling Fan submenu and then press the OK key. # PH COOLING FAN * OFF MSR Motor This option allows you to control the Media Supply Reel Motor: 1 In the Motors submenu, scroll to "MSR Motor" and press the OK key. # MSR MOTOR > OFF 2 In the MSR Motor submenu, select "On" to start the MSR Motor and then press the OK key. # MSR MOTOR * ON 3 You will need to confirm that you want to start the MSR Motor by pressing the OK key.
Maintenance Mode 3 You will need to confirm that you want to start the TUR Motor by pressing the OK key. # TUR MOTOR * ON OK? 4 To stop the TUR Motor, select "Off" in the TUR Motor submenu and then press the OK key. # TUR MOTOR * OFF Pump Motors This option allows you to control the Ink Pump Motors: 1 In the Motors submenu, scroll to "XX Pump Motor" and press the OK key.
Maintenance Mode 3 You will need to confirm that you want to run the selected Ink Pump Motor in the selected direction by pressing the OK key. # XX PUMP MOTOR * NORMAL OK? 4 To stop the Ink Pump Motor turning, select "Stop" in the Pump Motor submenu and then press the OK key.
Maintenance Mode SYSTEM INF This menu can be used to print various information pages. The different options available in this menu are as follows: System Print ⇒ Page 4-80. Error Log Print ⇒ Page 4-81. History Print ⇒ Page 4-81. To enter in to the System Information menu, enter in to the Maintenance Mode and press the Shift key three times and then the S key.
Maintenance Mode Error Log Print This option allows you to turn print error log information stored in the Printer: 1 In the System Inf submenu, scroll to "Error Log Print" and press the OK key. # ERROR LOG PRINT > 2 You will need to confirm that you want to print the Error Log Print by pressing the OK key. # ERROR LOG PRINT * OK? 3 While the Error Log Print is being printed, the following message will be displayed on the Front Panel.
Maintenance Mode COUNTER This menu can be used to view and reset the different counters that are used to track the usage of various parts which need to be replaced as a preventive measure. Also, this menu can be used to check if Non-HP or Expired Ink is being used in the printer. The different options available in this menu are as follows: Media Used ⇒ Page 4-82. Prime Assembly ⇒ Page 4-83. Pump Tube ⇒ Page 4-84. Wiper Cleaning ⇒ Page 4-84. Wiper Belt ⇒ Page 4-85.
Maintenance Mode 4 If the Media Used counter needs to be reset, return to the Counter submenu, scroll to "Reset Media Used" and press the OK key. # RESET MEDIA USED > 5 You will need to confirm that you want to reset the counter by pressing the OK key. # RESET MEDIA USED * OK? Prime Assembly This option allows you to view and change the usage counter related to the Prime Assemblies: Once the counter has reached 200,000 seconds a message will appear advising you to replace the Prime Assemblies.
Maintenance Mode Pump Tube This option allows you to view and change the usage counter related to the different Pump Tubes: Once the counter has reached 250,000 seconds a message will appear advising you to replace the relevant Pump Tube. After replacing the relevant Pump Tube, make sure you reset the usage counter related to that Pump Tube. 1 In the Counter submenu, scroll to "YY Pump Tube" and press the OK key to view the usage counter related to the Pump Tube (YY relates to the ink color).
Maintenance Mode 2 Use the S and T keys to change the digits and use the select the digits. # WIPER CLEANING > 05/06/06 W and X keys to Format: Year/Month/Day 3 Press the OK key once you have entered the new date. 4 If the Wiper Cleaning date needs to be reset (to today’s date), return to the Counter submenu, scroll to "Reset Wipe Clean" and press the OK key. # RESET WIPE CLEAN > 5 You will need to confirm that you want to reset the date by pressing the OK key.
Maintenance Mode 5 You will need to confirm that you want to reset the date by pressing the OK key. # RESET WIPER BELT * OK? Wiper Blade This option allows you to view and change the usage counter related to the Wiper Blade: Once the counter has reached 30,000 (wipes) a message will appear advising you to replace the Wiper Blade. After replacing the Wiper Blade, make sure you reset the usage counter related to the Wiper Blade.
Maintenance Mode Capping Unit This option allows you to view and change the usage counter related to the Capping Units: Once the counter has reached 10,000 (up/down count) a message will appear advising you to replace the Capping Units. After replacing the Capping Units, make sure you reset the usage counter related to the Capping Units. 1 In the Counter submenu, scroll to "Capping Unit" and press the OK key to view the usage counter related to the Capping Units.
Maintenance Mode 2 Use the S and T keys to change the digits and use the select the digits. W and X keys to # SCAN AXIS BELT > 0045400 3 Press the OK key once you have entered the new usage amount. 4 If the Scan-Axis Belt counter needs to be reset, return to the Counter submenu, scroll to "Reset Scan Belt" and press the OK key. # RESET SCAN BELT > 5 You will need to confirm that you want to reset the counter by pressing the OK key.
Maintenance Mode Expired Ink Used This option allows you to view whether expired ink has been used in the Printer: 1 In the Counter submenu, scroll to "Expire Ink Used" and press the OK key to view whether expired ink has been used in the Printer. # EXPIRE INK USED # XX > YES XX: Ink Color 2 If expired ink has been used in some or all of the colors, then you can check which date the expired ink was used. Return to the Counter submenu, scroll to "Expire Ink Date" and press the OK key.
Maintenance Mode Heater Panel Maintenance Mode Entering Heater Panel Maintenance Mode Press the following keys on the Heater Panel in the order shown in the drawing: 045C 025C 040C 024C 045C 026C n r p o s q Basic Menu Operation To operate the Heater Panel Maintenance Menu, only the "Front" keys are used.
Maintenance Mode Heater Panel Maintenance Menu The different menu options that can be selected in the Heater Panel Maintenance Mode are as follows: Menu Item Description Setting Options F LIMIT Front Heater maximum temperature limit preset by User. 15 to 60oC R LIMIT Rear Heater maximum temperature limit preset by User. 15 to 60oC P LIMIT Print Heater maximum temperature limit preset by User.
Maintenance Mode 4-92 HP Designjet 10000s Series Printer Service Manual
Adjustments and Calibrations 5 5 Adjustments and Calibrations 5-2 Adjustments 5-3 Belt Tension Adjustment 5-3 Carriage Height Adjustment 5-5 Scan-Axis Belt Tension Adjustment 5-12 Paper-Axis Belt Tension Adjustment 5-14 Timing Belt (for Feed/TUR Unit) Tension Adjustment 5-16 Wiping Station Height Adjustment 5-18 Wiper Belt Tension Adjustment 5-21 Wiper Blade Height Adjustment 5-22 Capping Station Height Adjustment 5-25 Printhead Capping Limit Adjustment 5-27 Carriage Shield Height Adjustment 5-28 Media F
Adjustments and Calibrations Adjustments and Calibrations The Printer requires certain adjustments and calibration procedures that must be performed under certain conditions. REMEMBER THAT CERTAIN ADJUSTMENTS AND CALIBRATIONS ARE REQUIRED EVEN IF AN ASSEMBLY HAS BEEN DISASSEMBLED TO GAIN ACCESS TO ANOTHER ASSEMBLY OR COMPONENT. Adjustments refer to procedures that require physical mechanical fine tuning of the different components in the Printer.
Adjustments and Calibrations Belt Tension Adjustment This adjustment must be performed whenever: Carriage Assembly is disassembled or replaced. Carriage Belt is disassembled or replaced. Be very careful when handling the Carriage Belt because you could easily cut yourself. Perform the Belt Tension Adjustment as follows: 1 Make sure that the Carriage Belt is correctly installed. Make sure that the Carriage is Uncapped before performing the following steps.
Adjustments and Calibrations 4 Using the Push/Pull Gauge, measure the tension in the middle of the Carriage Belt. The tension measured should be between 3.2 N ±0.3 N (between 0.300 and 0.330 kgf). Carriage Belt Protection Block Push/Pull Gauge In order not to damage the Carriage Belt, please use a protection block between the Push/Pull Gauge and the belt. 5 If the tension is below 2.9 N (0.300 kgf), then you must tighten the Tension Pulley screws. If the tension is above 3.5 N (0.
Adjustments and Calibrations Carriage Height Adjustment This adjustment must be performed whenever: Carriage Assembly is disassembled or replaced. Center Platen is disassembled or replaced. For this adjustment, you will need the Carriage Height Adjustment Tools. You must first check the Carriage height, and only if it is out of the accepted limits, you must adjust the Carriage height.
Adjustments and Calibrations 2 Remove the Carriage Shields from both sides of the Carriage Assembly. 3 Make sure that the Printhead Height Lever is in the upper position (so that the Printhead height is actually in the lower position). Make sure you loosen the two Printhead Height Adjustment screws before trying to change the position of the Printhead Height Lever. 4 Identify the four positions that will be used to measure the Carriage height (the image below shows the Carriage viewed from underneath).
Adjustments and Calibrations 5 Before starting to measure the Carriage height, you should become familiar with the Carriage Height Adjustment Tools. A B 6 C 5 D 4 3 2 1 Two Tools contain Hole Steps 1 thru 6 of the Tool will be used to measure the Carriage Height at positions 1 and 2. Steps A thru D of the Tool will be used to measure the Carriage Height at positions 3 and 4. There are two types of Carriage Height Adjustment Tools, one with a hole and the other without a hole.
Adjustments and Calibrations 7 Make a mark on the side of the Tool to indicate where the Tool stops going under the Carriage. From this mark, measure 23.8 mm to locate the step that indicates the Carriage Height at that position. Make a note of this step. approx. 23.8 mm marking on tool 8 Insert the Carriage Height Adjustment Tool under the Carriage at positions 1 and 2 as shown below. As a guide, use the 3rd screw on the Center Platen to find the correct position.
Adjustments and Calibrations Adjust the Carriage Height Before you adjust the Carriage Height, you must do the following: Make sure that the Media Load Lever is in the lower position and that the Media Pressure Lever is set in the "Normal" position. Enter the Heater Panel Maintenance Mode and the activate the Heater Test ⇒ Page 4-90. Set the temperature of the Heaters at 45oC (Front), 40oC (Center) and 45oC (Rear).
Adjustments and Calibrations 3 Insert the Carriage Height Adjustment Tool (without hole) under the Carriage at positions 1 and 2 as shown below. 4 Loosen the three screws that secure the Carriage base to the main Carriage Assembly and raise the Carriage Assembly. To loosen the three screws, you will need a 3mm Allen Key that is at least 20 cm long. 5 Lower the Carriage onto the Carriage Height Tools inserted in the previous steps.
Adjustments and Calibrations 6 Lift the Carriage slightly and reposition the Carriage Height Tools. The front Tools should be positioned so that the Carriage is sitting on top of step C of the tool. The rear Tools should be positioned so that the Carriage is sitting on top of step 3 of the tool. Carriage should sit on top of Step 3 Carriage should sit on top of Step C 7 With the Carriage Height Tools still in position, tighten the three screws that secure the Carriage base to the main Carriage Assembly.
Adjustments and Calibrations Scan-Axis Belt Tension Adjustment This adjustment must be performed whenever: Scan-Axis Motor is disassembled or replaced. Scan-Axis Belt is disassembled or replaced. Perform the Scan-Axis Belt Tension Adjustment as follows: 1 Make sure that the Scan-Axis Motor and Belt are correctly installed. 2 Loosen three screws that secure the Scan-Axis Motor Bracket to the Printer.
Adjustments and Calibrations 4 While tensioning the Scan-Axis Belt, tighten the three screws that you loosened in step 2.
Adjustments and Calibrations Paper-Axis Belt Tension Adjustment This adjustment must be performed whenever: Paper-Axis Motor is disassembled or replaced. Paper-Axis Belt is disassembled or replaced. In order to adjust the Paper-Axis Belt, you will need to first remove the Scan-Axis Motor. Perform the Paper-Axis Belt Tension Adjustment as follows: 1 Make sure that the Paper-Axis Motor and Belt are correctly installed. 2 Loosen three screws that secure the Paper-Axis Motor Bracket to the Printer.
Adjustments and Calibrations 4 While tensioning the Paper-Axis Belt, tighten the three screws that you loosened in step 2.
Adjustments and Calibrations Timing Belt (for Feed/TUR Unit) Tension Adjustment This adjustment must be performed whenever: Timing Belt (for Feed/TUR Unit) is disassembled or replaced. Perform the Timing Belt (for Feed/TUR Unit) Tension Adjustment as follows: 1 Make sure that the Timing Belts (for Feed/TUR Unit) are correctly installed. 2 Loosen four screws that secure the Drive Unit Motor Bracket to the Printer.
Adjustments and Calibrations 5 While tensioning the Timing Belts, tighten the bottom two screws in order to secure the Drive Unit Motor. Make sure that these covers are installed before tensioning the Timing Belts 6 Remove the Top Drive Motor Cover and tighten the top two screws that secure the Drive Unit Motor. 7 Re-install all the covers.
Adjustments and Calibrations Wiping Station Height Adjustment This adjustment must be performed whenever: Wiping Station is disassembled or replaced. Perform the Wiping Station Height Adjustment as follows: 1 Make sure that the Wiping Station is correctly installed. 2 Remove the Carriage Shields from both sides of the Carriage Assembly. 3 Make sure that the Printhead Height Lever is in the upper position (so that Printhead height is actually in the lower position).
Adjustments and Calibrations 5 Remove the Black Cover that is stuck over the hole in the Wiping Station. 6 Loosen three screws that secure the Wiping Station on the left hand side. 7 Adjust the Wiping Station so that it is level with the aluminum frame piece on the left rear of the Wiping Station. Make sure that the Wiping Station is as level as possible before tightening the screws in the next step.
Adjustments and Calibrations 8 Tighten the five screws that you loosened in the previous steps and insert the black cover removed in step 5. Make sure that the Carriage is Uncapped before performing the following step. Trying to move the Carriage out of the Capping Station while it is still capped will cause damage to the Printheads. 9 Gently move the Carriage to the Wiping Station, making sure that the Carriage does not hit the Wiping Station.
Adjustments and Calibrations Wiper Belt Tension Adjustment This adjustment must be performed whenever: Wiper Blade is disassembled or replaced. Wiper Belts are disassembled or replaced. Perform the Wiper Belt Height Adjustment as follows: 1 Make sure that the Wiper Belts are correctly installed. 2 Tighten or loosen the Tension screw on both sides of the Wiping Station (for each Wiper Belt) until the remaining length of the screw is 13 mm.
Adjustments and Calibrations Wiper Blade Height Adjustment This adjustment must be performed whenever: Wiping Station is disassembled or replaced. Wiper Blade is disassembled or replaced. Wiper Belts are disassembled or replaced. Perform the Wiper Blade Height Adjustment as follows: 1 Make sure that the Wiping Station and the Wiper Belts are correctly installed and adjusted. 2 Make sure that the Wiper Blade is correctly installed.
Adjustments and Calibrations 5 Loosen four screws that secure the Wiper Blade to the Wiper Belts. Make sure that the Carriage is Uncapped before performing the following step. Trying to move the Carriage out of the Capping Station while it is still capped will cause damage to the Printheads. 6 Move the Carriage to the Wiping Station and position the top edge of the Wiper Blade at least 0.5 mm above the top edge of the Printhead Nozzle Plate (black part).
Adjustments and Calibrations 8 Manually rotate the Wiper Blade using the Wiping Station Gear and check that the Wiper Blade touches the Printheads evenly. 9 Also check that the Wiper Blade is level and not slanted.
Adjustments and Calibrations Capping Station Height Adjustment This adjustment must be performed whenever: Capping Station is disassembled or replaced. For this adjustment, you will need the Capping Height Tools. Perform the Capping Station Height Adjustment as follows: 1 Make sure that the Capping Station is correctly installed and that the Carriage is moved to the Capping Station.
Adjustments and Calibrations 5 Before continuing with the Capping Station Height Adjustment, make sure that the Capping Station is at it’s lowest position by rotating the Capping Belt. Capping Gears Capping Belt 6 Install the four Capping Height screws into the Carriage in the positions shown below. Capping Height Screws 7 Adjust the height of the Capping Station so that at least three Capping Height screws are touching the top part of the capping Station.
Adjustments and Calibrations Printhead Capping Limit Adjustment This adjustment is necessary in order to stop the Capping Units from pushing against the Printheads too much. This adjustment must be performed whenever: Capping Station is disassembled or replaced. Perform the Printhead Capping Limit Adjustment as follows: 1 Make sure that the Capping Station is correctly installed. 2 Uncap the Carriage Assembly ⇒ Page 4-18.
Adjustments and Calibrations Carriage Shield Height Adjustment This adjustment must be performed whenever: Carriage Shields are disassembled or replaced. Perform the Carriage Shield Height Adjustment as follows: 1 Make sure that the Carriage Shields are correctly installed. 2 Loosen 2 screws that secure the Carriage Shield to the Carriage. 3 Adjust the Carriage Shield so that there is a 2-3 mm clearance between the Carriage Shield and the Center Platen.
Adjustments and Calibrations Media Feed and Take-Up-Reel Unit Adjustment Whenever the Media Feed or Take-Up-Reel Unit has been disassembled or replaced, you must adjust them horizontally and vertically. Horizontal Adjustment Perform the Horizontal Adjustment on the Media Feed or Take-Up-Reel Unit as follows: 1 Make sure that the Media Feed or the Take-Up-Reel Unit is correctly installed and that the Main Scrollers are in position.
Adjustments and Calibrations 5 Loosen four screws that secure the Idle Unit on the wiping side and adjust the Idle Unit until the distance from the Printer Stand to the center of the Main Scroller is the same as the distance measured in step 2. 6 Tighten the screws loosened in the previous step.
Adjustments and Calibrations 3 Slide the string across to the Wiping Side and check that the point marked in step 2 is aligned with the Cutter Groove in the Center Platen. 4 If the point marked in step 2 is either above or below the Cutter Groove, you will need to adjust the position of the Idle Unit as explained in step 5. 5 Loosen one screw on each side of the Idle Unit and turn the Bolt to adjust the height of the Idle Unit until it is the same as the height on the Capping side.
Adjustments and Calibrations Media End Sensor Adjustment This adjustment is necessary to adjust the direction of the light emitted from the light emission unit of the Media End Sensor (located on the Media Feed side in the upper location). This adjustment must be performed whenever: Media End Sensor is disassembled or replaced. Perform the Media End Sensor Adjustment as follows: 1 Remove the Main Scroller and Sub Scroller from the Media Feed side.
Adjustments and Calibrations 5 Turn the top adjusting screw (counter-clockwise) to adjust the light emission unit to a position where both the upper and lower light receiving units receive the light (the red LEDs are ON). Both LEDs should come ON Adjusting Screw 6 Turn the top adjusting screw (clockwise) gradually until the Media Slack Sensor (lower sensor) no longer receives the light (the red LED light goes OFF).
Adjustments and Calibrations 8 Check that the Media End Sensor (upper sensor) receives the light (the red LED light is ON) and connect the connector of the light emission unit of the Media Slack Sensor (lower sensor). Connect this connector 9 Install the Sensor Cover and secure with two screws.
Adjustments and Calibrations Media Slack Sensor Adjustment This adjustment is necessary to adjust the direction of the light emitted from the light emission unit of the Media Slack Sensor (located on the Media Feed side in the lower location). This adjustment must be performed whenever: Media Slack Sensor is disassembled or replaced. Perform the Media Slack Sensor Adjustment as follows: 1 Remove the Main Scroller and Sub Scroller from the Media Feed side.
Adjustments and Calibrations 5 Turn the bottom adjusting screw (counter-clockwise) to adjust the light emission unit to a position where both the upper and lower light receiving units receive the light ((the red LEDs are ON). Both LEDs should come ON Adjusting Screw 6 Turn the bottom adjusting screw (clockwise) gradually until the Media End Sensor (upper sensor) no longer receives the light (the red LED light goes OFF).
Adjustments and Calibrations 8 Check that the Media Slack Sensor (lower sensor) receives the light (the red LED light is ON) and connect the connector of the light emission unit of the Media End Sensor (upper sensor). Connect this connector 9 Adjust the direction of the light from the light emission unit of the Media End Sensor ⇒ Page 5-32. 10 Install the Sensor Cover and secure with two screws.
Adjustments and Calibrations Take-Up-Reel Sensors Adjustment This adjustment is necessary to adjust the direction of the light received by the light receiving units (upper and lower limit sensors) of the Take-Up-Reel Sensor (located on the Take-Up-Reel side). This adjustment must be performed whenever: Take-Up-Reel Sensor is disassembled or replaced. Perform the Take-Up-Reel Sensors Adjustment as follows: 1 Remove the Main Scroller from the Take-Up-Reel side.
Adjustments and Calibrations 5 Remove the Sensor Cover from the light receiving units on the Take-Up-Reel Unit. 6 Remove the two screws that secure the upper and lower light receiving units to the Take-Up-Reel Unit. 7 Remove the upper and lower light receiving units from the Take-Up-Reel Unit (there is no need to disconnect them).
Adjustments and Calibrations 8 Loosen the adjusting screw (turn it counter-clockwise). Adjusting Screw 9 Tighten the adjusting screw (clockwise) gradually and then give it one full turn when the Mounting Plate for the Sensors begins to move (starts to bend). Mounting Plate for Sensors Adjusting Screw 10 Re-install the upper and lower light receiving units onto the Take-Up-Reel Unit and secure with the two screws.
Adjustments and Calibrations 11 Remove the screw that secures the Light Emission Unit to the Mounting Bracket. Light Emission Unit 12 Install the Light Emission Unit on the bottom hole of the Mounting Bracket. Bottom Mounting Position 13 Enter into the Maintenance Mode ⇒ Page 4-7 or with the Printer power Off, press the Cancel and Shift keys and Power On button (this is useful if you cannot enter the Maintenance Mode because no media is loaded). Enter the password when requested: W, X, Shift and OK.
Adjustments and Calibrations 15 If the light is not received, adjust the sensor(s) by tightening the adjusting screw (clockwise) by 0.25 of a turn. Adjusting Screw 16 Repeat steps 14 and 15 until the light is received. 17 Remove the Light Emission Unit and install it on the top hole of the Mounting Bracket. Top Mounting Position 18 Using the "TUR Sensors" Menu (⇒ Page 4-58), check that both the upper and lower limit sensors receive the light (the red LED lights).
Adjustments and Calibrations 21 Repeat steps 11 to 20 so that the Light Emission Unit of both the upper and lower limit sensors can receive the light irrespective of it’s mounting position (either at the top or the bottom) on the Mounting Bracket. 22 Remove the light emission unit of the Take-Up-reel Sensor and install it on the third hole (from the top) of the Mounting Bracket. Light Emission Unit 23 Install the Sensor Cover and secure with two screws.
Adjustments and Calibrations Platen Flatness Measurement and Adjustment This measurement and adjustment is necessary to ensure that the center Platen is completely flat (within given tolerances). The flatness of the Center Platen should first be measured to check if it is out of the given tolerances, and only then should it be adjusted. This adjustment must be performed whenever: Center Platen or Media Drive Roller is disassembled or replaced.
Adjustments and Calibrations Platen Flatness Measurement Perform the Platen Flatness Measurement as follows: 1 Turn On the Printer in the Maintenance Mode by pressing the Cancel and Shift keys and Power On button. Enter the password when requested: W, X, Shift and OK. 2 Make sure that the Media Load Lever is in the lower position. 3 Make sure that the Media Pressure Lever is set in the "Normal" position. 4 Open the Rear Cover, Capping Door and the Wiping Door.
Adjustments and Calibrations 7 Install the Flatness Measurement Gauge onto the Carriage Assembly (reusing the two screws used for the Carriage Shield). Make sure you tighten the two screws so that the Gauge is securely positioned. 8 Enter the Heater Panel Maintenance Mode and the activate the Heater Test ⇒ Page 4-90. Set the temperature of the Heaters at 45oC (Front), 40oC (Center) and 45oC (Rear). Make sure you wait at least 30 minutes so that the temperature of the Heaters become stable.
Adjustments and Calibrations Make sure that the measurement pins are not positioned directly over the screws when adjusting the dials to zero. 11 Measure the Center Platen in every screw position (11 positions in total) starting from the Capping side. Measure the Platen flatness at every screw position (11 in total) When measuring the Center Platen, make sure you to do not place anything heavy on top of the center Platen.
Adjustments and Calibrations 13 Before noting the values, make sure you multiply the read values by 10. For example, if the needle moves counter-clockwise to 85, this should be read as a value of -15 (negative value). This should then be multiplied by 10, which will give you a final value of -150 μm.
Adjustments and Calibrations Platen Flatness Adjustment Perform the Platen Flatness Adjustment as follows: 1 Move the Carriage to the Capping Station turn Off the Printer from the switch at the rear of the Printer (if not already done so). Make sure you leave the Carriage uncapped. 2 Remove the Rear Heater ⇒ Page 8-32. 3 Remove the sponges from both ends of the Printer. 4 Remove two screws that secure the Sponge Plate (from both ends of the Printer).
Adjustments and Calibrations 6 Remove one screw that secures the Grounding Strip and Bracket at the wiping end of the Printer. Remove the Bracket from the Printer. 7 Release the Grounding Strip and remove the Bracket from the Printer. 8 Disconnect the connectors from ALL the Vacuum Fans and from the Media Sensor.
Adjustments and Calibrations 9 Remove the screws securing the 5 Mounting Brackets. Mounting Bracket 10 Remove the five Mounting Brackets from the Printer. 11 Disconnect the connectors of the Heater Power Supply and the Temperature Sensor for the Center Platen. 12 Remove ALL the screws that secure the Vacuum Fan Mounting Plate.
Adjustments and Calibrations 13 Remove the Vacuum Fan Mounting Plate from the Printer. Vacuum Fan Mounting Plate 14 Connect the connectors of the Heater Power Supply and the Temperature Sensor for the Center Platen. Also connect a Dummy Sensor to the connector of the Temperature Sensor for the Rear Heater. 15 Turn On the Printer. A System Error Code will appear on the Front Panel because the Vacuum Fans have been disconnected, but this can be ignored.
Adjustments and Calibrations 17 Locate the screw position that was out of the accepted tolerance range and loosen the five screws. Loosen the screws 18 Adjust the gap between the Black Platen Post and the Center Platen by adding or removing Shims until it is within a range of 200 μm. Using the example on Page 5-48, row 2 on the Back part of the Center Platen needed to be adjusted. A Shim of 0.
Adjustments and Calibrations 22 Reinstall the following components that were removed: Vacuum Fan Mounting Plate (reconnect ALL connectors). Five Mounting Brackets. Grounding Strip and Bracket. When installing the Bracket, make sure there is a small gap between the Bracket and the Center Platen. Sponge Plates from each end of the Printer. Sponges from each end of the Printer. Make sure you reconnect ALL connectors that you had disconnected during the removal of these components.
Adjustments and Calibrations Wiping Position Calibration This calibration must be performed whenever: Wiping Station is disassembled or replaced. Wiper Blade is disassembled or replaced. Wiper Belts are disassembled or replaced. Perform the Wiping Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Move the Carriage Assembly to the Wiping Station ⇒ Page 4-18. 3 Enter into the "Wipe Position" Menu ⇒ Page 4-13. # WIPE POSITION > +0.
Adjustments and Calibrations 6 If the center of the Wiper Blades are not aligned with the center of the Printheads, you will need to visually estimate the deviation between the Wiper Blades and the Printheads. Measure deviation 7 Manually rotate the Wiper Blades using the Wiping Station Gear so that the Wiper Blades are lowered and not touching the Printheads. 8 Enter the deviation measured using the S and T keys to change the digits and the W and X keys to select the digits.
Adjustments and Calibrations Capping Position Calibration This calibration must be performed whenever: Capping Station is disassembled or replaced. Capping Unit is disassembled or replaced. Perform the Capping Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Move the Carriage Assembly to the Capping Station (if not already at the Capping Station) ⇒ Page 4-18. 3 If the Printheads are capped, uncap them ⇒ Page 4-43. 4 Enter into the "Cap Position" Menu ⇒ Page 4-13.
Adjustments and Calibrations 7 Enter the deviation measured using the S and T keys to change the digits and the W and X keys to select the digits. If the Printheads are on the right side of the Capping Units, then enter a - value, and if the Printheads are on the left side of the Capping, then enter a + value. # CAP POSITION * +0.3 mm - Value + Value The value of the Cap Position should never be set as 0.0 mm as this means that the Cap Position has not been adjusted.
Adjustments and Calibrations Line Sensor Calibration (Side Margin) This calibration allows you to correct the value for the side margin position. This calibration must be performed whenever: Line Sensor is disassembled or replaced. Black Printhead is disassembled or replaced. Perform the Side Margin Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Print the Adjust Pattern ⇒ Page 4-10. 3 Measure the side margin using a ruler.
Adjustments and Calibrations Line Sensor Calibration (Top Margin) This calibration allows you to correct the value for the top margin position. This calibration must be performed whenever: Line Sensor is disassembled or replaced. Black Printhead is disassembled or replaced. Perform the Top Margin Position Calibration as follows: 1 Enter into the Maintenance Mode ⇒ Page 4-7. 2 Print the Adjust Pattern ⇒ Page 4-10. 3 Measure the top margin using a ruler.
Print Quality 6 6 Print Quality 6-2 Print Quality Troubleshooting Actions 6-2 Print Quality General Advice 6-2 Troubleshooting Print Quality Problems 6-5 Horizontal Lines Across the Image (Banding) 6-5 Images are Blurred 6-6 Bleeding, Repelling or Mottling Problems 6-6 Image is Completely Blank or Faded 6-6 Output Only Contains a Partial Print 6-7 The Printer Area is Stained 6-7 Part of Image is Missing at the Start of the Print 6-7 Print Quality is not Improved After Printhead Recovery 6-8 Troubleshooti
Print Quality Print Quality Print Quality Troubleshooting Actions For some Print Quality problems, a Call Agent can try and troubleshoot the Printer by requesting the Customer to perform certain actions. Using this process, most problems can be resolved without the need of an on-site visit.
Print Quality Using the IQ Print to Troubleshoot The IQ Print can be used to check for Print Quality problems (like banding) and can be used to isolate the root cause of the problem. 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the Shift key twice. SINK WMEDIA MEDIA REGT M.
Print Quality 7 The Printer will start to print the IQ Print and the following message will appear on the Front Panel. # TEST PRINTS * EXECUTING If problems are found in the Test print, try the following: Banding in One or Several Colors If the problem detected is banding in one or several colors, it is more than likely that the nozzles are either blocked or misfiring. In this situation it is recommended to perform the Printhead Recovery procedure ⇒ Refer to the User’s Guide.
Print Quality Troubleshooting Print Quality Problems Horizontal Lines Across the Image (Banding) Description of problem When you look at the image you have printed, there are horizontal lines across the image. Shown below is an example of what you might see if you have this problem: Corrective Action 1 Check that the appropriate print quality settings are being used and reprint the image.
Print Quality Images are Blurred Description of problem This problem is often caused by incorrect adjustment of the Bi-directional print position causing the image or text to look blurred. Corrective Action 1 Use the Printer in an environment that is less humid. 2 Make sure that the media type selected in the Front Panel is the same as the media type loaded into the Printer. 3 Check the temperature of the Heaters to make sure that they are not set too high.
Print Quality Output Only Contains a Partial Print Corrective Action 1 There might be a problem between the Printer and Computer. Check the cable between the computer and the Printer to make sure it is not damaged and is connected correctly. 2 There might be foreign objects attached to the Printhead. Perform the Printhead Recovery procedure and reprint the image. 3 If cleaning the Printheads does NOT solve the problem, then the nozzles might be blocked.
Print Quality Print Quality is not Improved After Printhead Recovery Corrective Action 1 Perform the Daily Maintenance procedure (⇒ Page 9-3). 2 Repeat the Printhead Recovery procedure (⇒ Page 9-11) and reprint the image. 3 Print the Nozzle Check pattern and check if there any nozzles missing. If there are several nozzles missing and the Printhead Recovery procedure has not improved the print quality, then it might be necessary to replace the failing Printhead.
Print Quality Troubleshooting Printhead Problems If a Print Quality problem occurs, it could be due to a problem with the actual Printheads. Use this checklist to try and resolve any problems with the Printheads: 1 Print the Nozzle Check Pattern (⇒ Page 4-17) to verify if any Printhead Nozzle are missing. If any missing nozzles cannot be recovered, the failing Printhead may need to be replaced.
Print Quality 6-10 HP Designjet 10000s Series Printer Service Manual
Parts and Diagrams 7 7 Right Hand Covers 7-2 Left Hand Covers 7-4 Center Covers 7-6 Electronics Module 7-8 Control Panels 7-10 Carriage Assembly 7-12 Scan-Axis Assemblies 7-14 Paper Path Assemblies 7-16 Media Entry Assemblies 7-18 Take-Up-Reel Assemblies 7-20 Capping Assemblies 7-22 Wiping Assemblies 7-24 Ink Supply and Subtank Assemblies 7-26 Printer Stand and Waste Bottle 7-28 Media Feed and TUR Sensors 7-30 Accessories 7-32 Service Tools 7-34 HP Designjet 10000s Series Printer Service Manual 7-1
Parts and Diagrams Right Hand Covers Right Hand Covers Reference on Drawing HP Part Number Quantity 1 Q6665-60011 2 Top Side Cover 2 Q6693-60003 2 Upper Side Cover 3 Q6665-60008 2 Lower Side Cover 4 Q6665-60005 1 Capping Door 5 Q6665-60006 1 Lower Capping Cover 6 Q6693-60004 1 Right Subtank Cover 7 Q6665-60014 1 Right Ink Cartridge Door 8 Q6665-60016 4 Side Ink Cartridge Cover 9 Q6693-60007 1 Right Rear Ink Cartridge Cover 7-2 Description/Comments HP Designjet 10000
6 7 1 2 3 8 4 5 9 Parts and Diagrams Figure 1: Right Hand Covers HP Designjet 10000s Series Printer Service Manual 7-3
Parts and Diagrams Left Hand Covers Left Hand Covers Reference on Drawing HP Part Number Quantity 1 Q6665-60011 2 Top Side Cover 2 Q6665-60007 2 Upper Side Cover 3 Q6665-60008 2 Lower Side Cover 4 Q6693-60001 1 Wiping Door 5 Q6665-60003 1 Lower Wiping Cover 6 Q6693-60005 1 Left Subtank Cover 7 Q6665-60015 1 Left Ink Cartridge Door 8 Q6665-60016 4 Side Ink Cartridge Cover 9 Q6665-60081 1 Left Rear Ink Cartridge Cover 7-4 Description/Comments HP Designjet 10000s Serie
5 9 4 1 2 3 8 6 7 Parts and Diagrams Figure 2: Left Hand Covers HP Designjet 10000s Series Printer Service Manual 7-5
Parts and Diagrams Center Covers Center Covers Reference on Drawing HP Part Number Quantity Description/Comments 1 Q6693-60006 1 Rear Cover *** 2 Q6693-60002 1 Top Cover *** 3 Q6693-60011 1 Electronics Module Cover *** 4 Q6665-60021 1 Firmware Access Cover *** These parts are contained in boxes that measure at least 3 meters, so should be dispatched directly from the parts stock to the customer.
4 3 2 1 Parts and Diagrams Figure 3: Center Covers HP Designjet 10000s Series Printer Service Manual 7-7
Parts and Diagrams Electronics Module Electronics Module Reference on Drawing HP Part Number Quantity 1 Q6693-60010 1 Power Supply Unit 2 Q6665-60017 1 NVRAM 3 Q6693-60008 1 Main PCA 4 Q6665-60019 1 Head Relay Board 5 Q6693-60009 1 Heater Relay Assembly 6 Q6693-60031 1 Add-on (HEB2) Control PCA 7 Q6693-60032 1 Switching Power Supply 7-8 Description/Comments HP Designjet 10000s Series Printer Service Manual
5 7 2 6 4 3 1 Parts and Diagrams Figure 4: Electronics Module HP Designjet 10000s Series Printer Service Manual 7-9
Parts and Diagrams Control Panels Control Panels Reference on Drawing HP Part Number Quantity 1 Q6665-60027 1 Front Panel 2 Q6665-60025 1 Heater Panel 7-10 Description/Comments HP Designjet 10000s Series Printer Service Manual
2 1 Parts and Diagrams Figure 5: Control Panels HP Designjet 10000s Series Printer Service Manual 7-11
Parts and Diagrams Carriage Assembly Carriage Assembly Reference on Drawing HP Part Number Quantity 1 Q6665-60052 2 Printhead Cooling Fan 2 Q6665-60048 1 Carriage PCA 3 Q6665-60001 6 Printhead (does not include the Printhead Connector Assembly) 7-12 Description/Comments 4 Q6665-60047 6 Printhead Connector Assembly (comes in a kit of 3 Cables - one for the left hand Printhead, one for the Center Printhead and one for the right hand Printhead).
9 7 2 8 5 6 10 4 1 3 Parts and Diagrams Figure 6: Carriage Assembly HP Designjet 10000s Series Printer Service Manual 7-13
Parts and Diagrams Scan-Axis Assemblies Scan-Axis Assemblies Reference on Drawing HP Part Number Quantity 1 Q6693-60020 1 Trailing Cable Assembly 2 Q6693-60019 1 Belt 3 Q6665-60045 1 Tension Pulley 4 Q6665-60043 1 Drive Pulley 5 Q6665-60044 1 Scan-Axis Motor Assembly 7-14 Description/Comments HP Designjet 10000s Series Printer Service Manual
5 4 2 1 3 Parts and Diagrams Figure 7: Scan-Axis Assemblies HP Designjet 10000s Series Printer Service Manual 7-15
Parts and Diagrams Paper Path Assemblies Paper Path Assemblies Reference on Drawing HP Part Number Quantity Description/Comments 1 Q6693-60013 1 Front Heater *** 2 Q6693-60012 1 Center Platen ** *** 3 Q6693-60014 1 Rear Heater *** 4 Q6665-60030 7 Vacuum Fan 5 Q6693-60016 1 Paper-Axis Motor (includes Belt, Gear, Spring, Washer and Bearing) 6 Q6665-60028 2 Media Edge Guard 7 Q6693-60017 40 Pinch Roller Kit 8 Q6693-60060 40 Pinch Roller Blade 9 Q6665-60033 2 Media Sensor
12 11 1 9 4 8 7 10 6 9 13 3 2 5 11 Parts and Diagrams Figure 8: Paper Path Assemblies HP Designjet 10000s Series Printer Service Manual 7-17
Parts and Diagrams Media Entry Assemblies Media Entry Assemblies Reference on Drawing HP Part Number Quantity 1 Q6693-60028 1 Feeder Drive Unit Assembly 2 Q6693-60029 1 Left Bottom Leg Covers (Front and Rear) 3 Q6693-60030 2 Media Scroller Support 4 Q6693-60034 2 Roller (for Feed/TUR Unit) 5 Q6693-60059 1 Timing Belt (for Feed/TUR Unit) 7-18 Description/Comments HP Designjet 10000s Series Printer Service Manual
3 2 1 4 5 Parts and Diagrams Figure 9: Media Entry Assemblies HP Designjet 10000s Series Printer Service Manual 7-19
Parts and Diagrams Take-Up-Reel Assemblies Take-Up-Reel Assemblies Reference on Drawing HP Part Number Quantity 1 Q6693-60027 1 Take-Up-Reel Drive Unit Assembly 2 Q6693-60029 1 Left Bottom Leg Covers (Front and Rear) 3 Q6693-60030 2 Media Scroller Support 4 Q6693-60034 2 Roller (for Feed/TUR Unit) 5 Q6693-60059 1 Timing Belt (for Feed/TUR Unit) 6 Q6693-60050 1 Right Tension Bar Guide 7 Q6693-60051 1 Left Tension Bar Guide 8 Q6693-60039 1 Discharge Brush 7-20 Description/
5 1 4 6 3 8 7 2 Parts and Diagrams Figure 10: Take-Up-Reel Assemblies HP Designjet 10000s Series Printer Service Manual 7-21
Parts and Diagrams Capping Assemblies Capping Assemblies Reference on Drawing HP Part Number Quantity 1 Q6693-60022 1 Capping Station Assembly 2 Q6665-60061 6 Capping Unit 3 Q6665-60062 2 Solenoid Assembly 4 Q6665-60063 6 Prime Assembly 5 Q6665-60024 2 Rear Cover Sensor 7-22 Description/Comments HP Designjet 10000s Series Printer Service Manual
5 2 1 3 4 Parts and Diagrams Figure 11: Capping Assemblies HP Designjet 10000s Series Printer Service Manual 7-23
Parts and Diagrams Wiping Assemblies Wiping Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60064 1 Wiping Station Assembly 2 Q6665-60066 1 Wiper Blade 3 Q6665-60067 2 Wiper Belt 4 Q6665-60065 1 Wiper Cleaning Assembly 5 Q6665-60024 2 Rear Cover Sensor 7-24 Description/Comments HP Designjet 10000s Series Printer Service Manual
5 1 3 2 4 Parts and Diagrams Figure 12: Wiping Assemblies HP Designjet 10000s Series Printer Service Manual 7-25
Parts and Diagrams Ink Supply and Subtank Assemblies Ink Supply and Subtank Assemblies Reference on Drawing HP Part Number Quantity 1 Q6665-60055 1 Right Ink Supply Station - Q6665-60056 1 Left Ink Supply Station 2 Q6665-60053 6 Ink Pump Assembly (includes Ink Pump Tube) 3 Q6665-60054 6 Ink Pump Tube 4 Q6665-60057 2 Ink Cartridge Door Sensor 5 Q6665-60059 6 Subtank Assembly 6 Q6665-60058 6 Subtank Sensors 7-26 Description/Comments HP Designjet 10000s Series Printer Service
4 1 2 3 6 5 Parts and Diagrams Figure 13: Ink Supply and Subtank Assemblies HP Designjet 10000s Series Printer Service Manual 7-27
Parts and Diagrams Printer Stand and Waste Bottle Printer Stand and Waste Bottle Reference on Drawing HP Part Number Quantity 1 Q6693-60023 1 Foot Casters 2 Q6665-60068 1 Waste Bottle 3 Q6665-60057 1 Waste Bottle Sensor 4 Q6693-60025 1 Waste Bottle Holder Assembly and Sensor 7-28 Description/Comments HP Designjet 10000s Series Printer Service Manual
3 1 4 2 Parts and Diagrams Figure 14: Printer Stand and Waste Bottle HP Designjet 10000s Series Printer Service Manual 7-29
Parts and Diagrams Media Feed and TUR Sensors Media Feed and TUR Sensors Reference on Drawing HP Part Number Quantity 1 Q6693-60033 1 7-30 Description/Comments Media Sensor Kit (Includes 2 Receiving Units and 2 Emitting Units) HP Designjet 10000s Series Printer Service Manual
1 1 1 1 Parts and Diagrams Figure 15: Media Feed and TUR Sensors HP Designjet 10000s Series Printer Service Manual 7-31
Parts and Diagrams Accessories Accessories Reference on Drawing HP Part Number Quantity Description/Comments 1 Q6693-60047 2 Main Scroller *** 2 Q6693-60048 1 Sub Scroller *** 3 Q6693-60049 1 Tension Bar Kit 4 Q6693-60054 2 Foot Switch 5 Q6693-60057 1 Sub Scroller Holder Assembly 6 Q6693-60055 4 Flange Spacer 7 Q6693-60056 4 Flange Stopper 8 Q6693-60041 2 Subscroller Flange - Q6693-60040 1 Edge Guard Kit (when using a Liner) - Q6693-60042 1 Edge Guard Kit for Dual
7 6 3 8 1 4 2 5 Parts and Diagrams Figure 16: Accessories HP Designjet 10000s Series Printer Service Manual 7-33
Parts and Diagrams Service Tools Service Tools Reference on Drawing HP Part Number Quantity Description/Comments 1 Q6693-60024 1 Carriage Height Adjustment Tools 2 Q6665-60071 1 Printhead Position Adjustment Tools 3 Q6665-60075 1 Capping Height Adjustment Tools Platen Flatness Adjustment Tools (includes Shims and Dummy Heater Sensor). Shims included are: 4 Q6693-60037 1 30 small Shims 0.1 mm (100 μm). 30 small Shims 0.2 mm (200 μm). 15 large Shims 0.1 mm (100 μm).
4 1 3 2 Parts and Diagrams Figure 17: Service Tools HP Designjet 10000s Series Printer Service Manual 7-35
Parts and Diagrams 7-36 HP Designjet 10000s Series Printer Service Manual
Removal and Installation 8 8 Introduction 8-2 Covers 8-3 Front Panel 8-25 Heater Panel 8-27 Front Heater 8-29 Rear Heater 8-32 Center Platen 8-34 Vacuum Fan 8-35 Main PCA 8-36 NVRAM 8-41 Head Relay Board 8-42 Add-On (HEB2) Control PCA 8-45 Switching Power Supply Unit 8-47 Power Supply Unit 8-50 Heater Relay Assembly 8-52 Waste Bottle Sensor 8-54 Front Media Sensor 8-56 Rear Media Sensor 8-58 Media Lever Sensor 8-59 Rear Cover Sensor 8-61 Home Position Sensor 8-66 Paper-Axis Motor and Belt 8-68 Scan-Axis
Removal and Installation Introduction This chapter is a step by step guide to the removal and installation of the key components in the printer. You may find it useful to tick off the steps as they are performed. Use the illustration at each procedure to identify the parts referred to in the text. The procedures appear in order of removal. So the whole machine can be stripped down by starting at the beginning of this chapter and working through the subsequent procedures.
Removal and Installation Rear Cover Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Rear Cover to the right hinge. 2. Remove two screws that secure the Rear Cover to the left hinge. 3. Remove the Rear Cover from the Printer.
Removal and Installation Upper Side Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove four screws that secure the Upper Side Cover to the Printer. 2. Remove the Upper Side Cover from the Printer.
Removal and Installation Top Side Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left or Right) ⇒ Page 8-4. 2. Remove four screws that secure the Top Side Cover to the Printer. 3. Remove the Top Side Cover from the Printer.
Removal and Installation Top Cover Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. In steps 4 and 5, the screws at the bottom of the Cover are short screws (M4 x 6) and the screws at the top and at the sides are long screws (M4 x 10). 4. Remove seven screws that secure the Top Cover to the left hand side of the Printer. 5.
Removal and Installation 6. Remove the Top Cover from the Printer.
Removal and Installation Lower Side Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Open the Ink Cartridge Door and remove two screws that secure the metal cover to the Ink Supply Station. Remove the metal cover from the Ink Supply Station. 2. Remove two screws that secure the Lower Side Cover to the Printer. 3. Remove the Lower Side Cover from the Printer.
Removal and Installation Subtank Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left or Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8. 3. Remove two screws that secure the Electronics Module Side Trim to the Printer. 4. Remove the Electronics Module Side Trim from the Printer. 5. Remove two screws that secure the Subtank Cover to the Printer.
Removal and Installation 6. Remove two screws that secure the Subtank Cover to the Printer. 7. Remove the Subtank Cover from the Printer.
Removal and Installation Lower Capping Cover Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 3. Open the Capping Door. 4. Remove three screws that secure the Lower Capping Cover to the Printer.
Removal and Installation 5. Remove one screw that secures the Lower Capping Cover to the Printer. 6. Remove the Lower Capping Cover from the Printer.
Removal and Installation Capping Door Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 3. Open the Window. 4. Open the Capping Door. 5. Remove one screw that secures the Capping Door hinge to the Printer.
Removal and Installation 6. Remove the Hinge from the Printer. 7. Slide the Capping Door to the left and remove from the Printer.
Removal and Installation Lower Wiping Cover Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Open the Wiping Door. 4. Remove three screws that secure the Lower Wiping Cover to the Printer.
Removal and Installation 5. Remove one screw that secures the Lower Wiping Cover to the Printer. 6. Remove the Lower Wiping Cover from the Printer.
Removal and Installation Wiping Door Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Open the Window. 4. Open the Wiping Door. 5. Remove one screw that secures the Wiping Door hinge to the Printer.
Removal and Installation 6. Remove the Hinge from the Printer. 7. Slide the Wiping Door to the right and remove from the Printer.
Removal and Installation Ink Cartridge Door (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove one screw that secures the Ink Cartridge Door Hinge to the Printer. 2. Remove the Hinge from the Printer. 3. Open the Ink Cartridge Door and remove from the Printer.
Removal and Installation Rear Ink Cartridge Cover (Left or Right) Removal Switch off the product and remove the power cable. 1. Remove three screws that secure the Rear Ink Cartridge Cover to the Printer. 2. Loosen one screw that secures the Rear Ink Cartridge Cover to the Printer. 3. Remove the Rear Ink Cartridge Cover from the Printer.
Removal and Installation Electronics Module Cover Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Left Electronics Module Side Trim to the Printer. 2. Remove the Left Electronics Module Side Trim from the Printer. 3. Remove two screws that secure the Right Electronics Module Side Trim to the Printer.
Removal and Installation 4. Remove the Right Electronics Module Side Trim from the Printer. 5. Remove eight screws that secure the top and the side of the Electronics Module Cover to the Printer. 6. Loosen eight screws that secure the bottom of the Electronics Module Cover to the Printer.
Removal and Installation 7. Remove the Electronics Module Cover from the Printer.
Removal and Installation Firmware Access Cover Removal Switch off the product and remove the power cable. 1. Remove two screws that secure the Firmware Access Cover to the Printer. 2. Remove the Firmware Access Cover from the Printer.
Removal and Installation Front Panel Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 3. Remove the Subtank Cover (Right) ⇒ Page 8-9. 4. Disconnect the Front Panel Cable from the Front Panel. 5. Loosen two screws that secure the Front Panel to the Printer.
Removal and Installation 6. Remove two screws that secure the Front Panel to the Printer. 7. Remove the Front Panel from the Printer.
Removal and Installation Heater Panel Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Remove the Subtank Cover (Left) ⇒ Page 8-9. 4. Disconnect ALL the Heater Panel Cables from the Heater Panel. 5. Loosen two screws that secure the Heater Panel to the Printer.
Removal and Installation 6. Remove two screws that secure the Heater Panel to the Printer. 7. Remove the Heater Panel from the Printer.
Removal and Installation Front Heater Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Remove the Subtank Side Cover (Left) ⇒ Page 8-9. 4. Carefully pull out the Left Subtank Station slightly ⇒ Page 8-115. 5. Remove three screws that secure the SubScroller Holder to the Printer. 6. Remove the Sub-Scroller Holder from the Printer.
Removal and Installation 7. Remove one screw from either side of the Printer. 8. Remove seven screws that secure the bottom of the Front Heater to the Printer. 9. Pull out the Front Heater slightly.
Removal and Installation 10. Disconnect the Front Heater Cables from the Front Heater. 11. Remove the Front Heater (including the white net) from the Printer.
Removal and Installation Rear Heater Removal Switch off the product and remove the power cable. 1. Loosen the screw that secures each Tension Bar Holder and remove the five Holders from the Printer. 2. Loosen nine screws that secure the bottom of the Rear Heater to the Printer. 3. Remove 11 screws that secure the top of the Rear Heater to the Printer. Make sure that the washers do NOT slip underneath the Center Platen.
Removal and Installation 4. Pull out the Rear Heater slightly. 5. Disconnect the Rear Heater Cables from the Rear Heater. 6. Remove the Rear Heater (including the white net) from the Printer. When re-installing the Rear heater, make sure you push the white net evenly underneath the Center Platen (this can be done starting from the center and moving outwards). When installing the top 11 screws, make sure you tighten them starting from the center and then moving outwards.
Removal and Installation Center Platen Removal Switch off the product and remove the power cable. 1. Remove the Rear Heater ⇒ Page 8-32. 2. Disconnect ALL the cables connected to the Center Platen. 3. Remove 55 screws that secure the Center Platen to the Printer. 4. Remove the Center Platen from the Printer. When removing the Center Platen, take care not to disturb the Shims that are placed underneath the Center Platen.
Removal and Installation Vacuum Fan Removal Switch off the product and remove the power cable. 1. Remove the Rear Heater ⇒ Page 8-32. 2. Disconnect the Vacuum Fan Cable. 3. Using a small 5mm Allen Key, remove 3 screws that secure the Vacuum Fan to the Printer. 4. Remove the Vacuum Fan from the Printer.
Removal and Installation Main PCA Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove five screws that secure the Main PCA Tray to the Printer from the rear. 3. Remove three screws that secure the Main PCA Tray to the front of the Printer. 4. Disconnect ALL the cables connected to the Main PCA.
Removal and Installation 5. Disconnect ALL the cables connected to the Add-On Control PCA (no need to disconnect cables connected between the Add-On Control PCA and the Switching Power Supply Unit). 6. Remove one screw that secures the Grounding Strip and disconnect the cable from the Switching Power Supply Unit. 7. Remove the Main PCA Tray from the Printer.
Removal and Installation 8. Pull up and remove the NVRAM from the Main PCA. 9. Remove four screws that secure the Head Relay Board to the Main PCA. 10. Remove the Head Relay Board from the Main PCA.
Removal and Installation 11. Remove 10 screws that secure the Main PCA to the Tray. 12. Remove one screw that secures the USB Connector to the Tray. 13. Remove the Main PCA from the Tray. Make sure that you re-install the NVRAM and the Head Relay Board on the NEW Main PCA. Once the NEW Main PCA is installed, power ON the Printer and do the following: 1. Enter into the Maintenance Mode ⇒ Page 4-7. 2. Press the Shift key once and then the W key to enter in to the Setup menu.
Removal and Installation 3. In the Setup submenu, scroll to "Save Calibs" and press the OK key. # SAVE CALIBS > 4. You will need to confirm that you want to save the NVRAM Calibrations by pressing the OK key. # SAVE CALIBS * OK? 5. In the Setup submenu, scroll to "Save NVRAM" and press the OK key. # SAVE NVRAM > 6. You will need to confirm that you want to save the NVRAM contents by pressing the OK key.
Removal and Installation NVRAM Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Carefully pull up and remove the NVRAM from the Main PCA. Once the NEW NVRAM is installed, power ON the Printer and do the following: 1. Enter into the Maintenance Mode ⇒ Page 4-7. 2. Press the Shift key once and then the W key to enter in to the Setup menu. 3. In the Setup submenu, scroll to "NVRAM Init" and press the OK key. # NVRAM INIT > 4.
Removal and Installation Head Relay Board Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove five screws that secure the Main PCA Tray to the Printer from the rear. 3. Remove three screws that secure the Main PCA Tray to the front of the Printer. 4. Disconnect ALL the cables connected to the Main PCA.
Removal and Installation 5. Disconnect ALL the cables connected to the Add-On Control PCA (no need to disconnect cables connected between the Add-On Control PCA and the Switching Power Supply Unit). 6. Remove one screw that secures the Grounding Strip and disconnect the cable from the Switching Power Supply Unit. 7. Remove the Main PCA Tray from the Printer.
Removal and Installation 8. Remove four screws that secure the Head Relay Board to the Main PCA. 9. Remove the Head Relay Board from the Main PCA.
Removal and Installation Add-On (HEB2) Control PCA Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove five screws that secure the Main PCA Tray to the Printer from the rear. 3. Remove three screws that secure the Main PCA Tray to the front of the Printer. 4. Disconnect ALL the cables connected to the Add-On Control PCA.
Removal and Installation 5. Pull out slightly the Main PCA Tray from the Printer and remove five screws that secure the Add-On Control PCA to the Main PCA Tray. If you cannot access the screws that secure the Add-On Control PCA, then it is recommended to disconnect ALL the cables from the Main PCA and remove the Main PCA Tray from the Printer. 6. Remove the Add-On Control PCA from the Main PCA Tray.
Removal and Installation Switching Power Supply Unit Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove five screws that secure the Main PCA Tray to the Printer from the rear. 3. Remove three screws that secure the Main PCA Tray to the front of the Printer. 4. Disconnect ALL the cables connected to the Main PCA.
Removal and Installation 5. Disconnect ALL the cables connected to the Add-On Control PCA (no need to disconnect cables connected between the Add-On Control PCA and the Switching Power Supply Unit). 6. Remove one screw that secures the Grounding Strip and disconnect the cable from the Switching Power Supply Unit. 7. Remove the Main PCA Tray from the Printer.
Removal and Installation 8. Disconnect ALL the cables connected to the Switching Power Supply Unit. 9. Remove three screws that secure the Switching Power Supply Unit to the Main PCA Tray. 10. Remove the Switching Power Supply Unit from the Main PCA Tray.
Removal and Installation Power Supply Unit Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove four screws that secure the Power Supply Unit to the Printer from the rear. 3. Remove three screws that secure the Power Supply Unit to the Printer from the front. 4. Disconnect ALL the cables connected to the Power Supply Unit.
Removal and Installation 5. Remove the Power Supply Unit from the Printer.
Removal and Installation Heater Relay Assembly Removal Switch off the product and remove the power cable. 1. Remove the Electronics Module Cover ⇒ Page 8-21. 2. Remove three screws that secure the Heater Relay Assembly Tray to the Printer from the rear. 3. Disconnect ALL the cables from the Heater Relay Assembly (except for the long black and white cable). To help identify the cables when reconnecting, it is useful to label the cables before disconnecting. 4.
Removal and Installation 5. Pull out slightly the Heater Relay Assembly from the Printer. 6. Remove two screws that secure the black and white cable (with the red sleeves) to the relay. 7. Release the black and white cable from the relay and remove the Heater Relay Assembly from the Printer.
Removal and Installation Waste Bottle Sensor Removal Switch off the product and remove the power cable. 1. Remove the Waste Ink Bottle from the Printer. 2. Remove two screws that secure the Waste Bottle Locking Bracket. 3. Disconnect the Waste Bottle Sensor Cable.
Removal and Installation 4. Turn the Waste Bottle Bracket 180 degrees and remove two screws that secure the Waste Bottle Sensor to the Bracket. 5. Remove the Waste Bottle Sensor from the Bracket.
Removal and Installation Front Media Sensor Removal Switch off the product and remove the power cable. 1. Remove the Front Heater ⇒ Page 8-29. 2. Disconnect the Front Media Sensor Cable. 3. Remove one screw that secure the Cable Holder to the Printer. 4. Remove one screw that secures the Front Media Sensor to the Bracket.
Removal and Installation 5. Remove the Front Media Sensor from the Printer.
Removal and Installation Rear Media Sensor Removal Switch off the product and remove the power cable. 1. Remove the Rear Heater ⇒ Page 8-32. 2. Disconnect the Rear Media Sensor Cable. 3. Remove one screw that secures the Rear Media Sensor to the Bracket. 4. Remove the Rear Media Sensor from the Printer.
Removal and Installation Media Lever Sensor Removal Switch off the product and remove the power cable. 1. Remove the Front Heater ⇒ Page 8-29. 2. Disconnect the Media Lever Sensor Cable. 3. Remove one screw that secures the Media Lever Sensor to the Bracket. 4. Remove the Media Lever Sensor from the Printer.
Removal and Installation 5. Remove the Media Lever Sensor from the Bracket.
Removal and Installation Rear Cover Sensor Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left and Right) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left and Right) ⇒ Page 8-8. 4. Remove the Lower Capping Cover ⇒ Page 811. 5. Remove the Capping Door ⇒ Page 8-13. 6. Remove the Lower Wiping Cover ⇒ Page 815. 7. Remove the Wiping Door ⇒ Page 8-17. 8.
Removal and Installation 10. Remove one screw from each side of the Solenoid Assembly. 11. Rotate the Solenoid Assembly so that the Right Rear Cover Sensor can be accessed. Be very careful when rotating the Solenoid Assembly as the tube joint can easily break when handled incorrectly. 12. Disconnect the Cable from the Right Rear Cover Sensor.
Removal and Installation 13. Loosen two screws that secure the Sensor Plate and the Right Rear Cover Sensor to the Chassis. Only loosen the screws until the Sensor Plate is released. Also, keep hold of the Sensor Plate while loosening the screws as it could fall into the Printer. 14. Remove the Sensor Plate from the Printer. 15. Remove two screws that secure the Right Rear Cover Sensor to the Chassis. Remove the Right Rear Cover Sensor.
Removal and Installation 16. Loosen two screws that secure the Sensor Plate and the Left Rear Cover Sensor to the Chassis. Only loosen the screws until the Sensor Plate is released. Also, keep hold of the Sensor Plate while loosening the screws as it could fall into the Printer. 17. Remove the Sensor Plate from the Printer. 18. Remove two screws that secure the Left Rear Cover Sensor to the Chassis. Remove the Rear Cover Sensor very carefully so that the Kicker on the Rear Cover Sensor does not drop.
Removal and Installation 19. Disconnect the Sensor Cable from the Right Rear Cover Sensor and remove from the Printer.
Removal and Installation Home Position Sensor Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Locate the Home Position Sensor. 4. Remove two screws that secure the Home Position Sensor to the Printer. 5. Remove the Home Position Sensor from the Printer.
Removal and Installation 6. Disconnect the Cable from the Home Position Sensor. 7. Unclip the Home Position Sensor from the Support Bracket.
Removal and Installation Paper-Axis Motor and Belt Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Scan-Axis Motor ⇒ Page 8-72. 4. Disconnect the Paper-Axis Motor Cables. 5. Remove two screws that secure the PaperAxis Gear Plate.
Removal and Installation 6. Remove the Paper-Axis Gear Plate from the Printer. Make sure you gently remove the Paper-Axis Gear Plate, otherwise the Spring and Washer will accidently fly out. 7. Remove the Spring and Washer from the Paper-Axis Gear shaft. 8. Loosen three screws that secure the PaperAxis Motor Bracket to the Chassis.
Removal and Installation 9. Release the Belt and remove the Paper-Axis Gear from the Printer. 10. Remove three screws that secure the PaperAxis Motor Bracket to the Chassis. 11. Remove the Paper-Axis Motor Assembly from the Printer.
Removal and Installation 12. Remove two screws that secure the Bracket to the Paper-Axis Motor. 13. Remove the Paper-Axis Motor from the Bracket. When installing the Paper-Axis Motor, make sure that the Scan-Axis Motor has already been removed. Once the Paper-Axis Motor has been installed correctly, you must perform the Paper-Axis Belt Tension Adjustment. For further information, refer to Page 5-14.
Removal and Installation Scan-Axis Motor and Belt Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Disconnect the Scan-Axis Motor Cable. 4. Loosen two screws that secure the Tension Pulley on the right hand side of the Printer. Loosening these two screws will release the tension on the Carriage Belt, which must always be done before removing the Belt. 5.
Removal and Installation 6. Loosen three screws that secure the ScanAxis Motor Bracket to the Chassis. 7. Move the Scan-Axis Motor Bracket to the right to release the tension on the ScanAxis Belt. 8. Release the Scan-Axis Belt and remove the Drive Pulley from the Printer.
Removal and Installation 9. Remove two screws that secure the ScanAxis Motor to the Bracket. 10. Release the Scan-Axis Belt and remove the Scan-Axis Motor from the Printer. 11. Remove the Scan-Axis Belt from the Printer. Once the Scan-Axis Motor has been installed correctly, you must perform the Scan-Axis Belt Tension Adjustment (refer to Page 5-12) and the Belt Tension Adjustment (refer to Page 5-3).
Removal and Installation Carriage Drive Assembly (Includes Carriage Belt) Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left and Right) ⇒ Page 8-5. 3. Loosen two screws that secure the Tension Pulley on the right hand side of the Printer. Loosening these two screws will release the tension on the Carriage Belt, which must always be done before removing the Belt. 4.
Removal and Installation 6. Loosen three screws that secure the ScanAxis Motor Bracket to the Chassis. 7. Move the Scan-Axis Motor Bracket to the right to release the tension on the ScanAxis Belt. 8. Release the Scan-Axis Belt and remove the Drive Pulley from the Printer.
Removal and Installation 9. Remove one screw that secures the Belt to the right side of the Carriage Assembly. 10. Carefully slide the Belt out of the Carriage Assembly and remove from the Printer. 11. Remove the Tension Pulley from the Printer. Once the Carriage Drive Assembly has been installed correctly, you must perform the Scan-Axis Belt Tension Adjustment (refer to Page 5-12) and the Belt Tension Adjustment (refer to Page 5-3).
Removal and Installation Encoder Strip Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (Left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove the screws that secure the Encoder Strip to the Chassis. 6. Slide the Encoder Strip out of the Printer.
Removal and Installation Trailing Cable Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove the Capping Door ⇒ Page 8-13. 6. Remove the Electronics Module Cover ⇒ Page 8-21. 7. Remove the Front Heater ⇒ Page 8-29. 8. Remove two screws that secure the Carriage Cover to the Carriage Assembly. 9.
Removal and Installation 10. Remove two screws that secure the Carriage PCA Cover to the Carriage Assembly. 11. Remove the Carriage PCA Cover from the Carriage Assembly. 12. Move the Carriage Assembly out of the Capping Station. Make sure that the Carriage is Uncapped before performing the following steps. Trying to move the Carriage out of the Capping Station while it is still capped will cause damage to the Printheads.
Removal and Installation 13. Remove two screws that secure the metal bracket to the Carriage Assembly. 14. Remove the metal bracket from the Carriage Assembly. 15. Remove four screws that secure the Rail Guide to the Printer.
Removal and Installation 16. Remove the Rail Guide from the Printer. 17. Remove two screws that secure the metal bracket to the Printer. 18. Remove the metal bracket from the Printer.
Removal and Installation 19. Remove a Cable Clip that secures the Trailing Cable to the Printer. 20.Remove a Cable Clip that secures the Trailing Cable to right hand side of the Printer. 21. Disconnect the first Trailing Cable from the Carriage PCA.
Removal and Installation 22. Flatten the Trailing Cable. 23. Using a piece of tape, attach the first new Trailing Cable to the old Trailing Cable already disconnected. 24. Make sure that the tape does not touch the electrode part of the Trailing Cable and ensure the two Trailing Cables are securely attached.
Removal and Installation 25. Disconnect (one by one) the remaining Trailing Cables and attach them to the new Trailing Cables. 26. Disconnect the Trailing Cable from the Main PCA. 27. While holding the transparent plastic strip, begin to carefully pull the old Trailing Cable through the Tube Rail, making sure not to detach the tape from the Trailing Cables.
Removal and Installation 28. Pass the Trailing Cable through the hole (as shown in the drawing). 29. Once the new Trailing Cable has been routed through the Printer, detach the tape and connect the Trailing Cable to the Carriage PCA and the Main PCA. 30.
Removal and Installation Printhead Cooling Fans Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-13. 4. Remove two screws that secure the Carriage Cover to the Carriage Assembly. 5. Remove the Carriage Cover from the Carriage Assembly.
Removal and Installation 6. Remove two screws that secure the Printhead Cooling Fan Assembly to the Carriage Assembly. 7. Remove two screws that secure the Printhead Cooling Fan Assembly to the Carriage Assembly. 8. Raise the Printhead Cooling Fan Assembly slightly.
Removal and Installation 9. Disconnect the cables from the Printhead Cooling Fan Assembly. 10. Remove the Printhead Cooling Fan Assembly from the Printer. If one or both of the Printhead Cooling Fans need to be replaced, then continue with the following instructions. 11. Remove two screws that secure the metal bracket to the Printhead Cooling Fan Assembly.
Removal and Installation 12. Remove the metal bracket from the Printhead Cooling Fan Assembly. 13. Remove four screws that secure the Printhead Cooling Fan to the Printhead Cooling Fan Assembly. Be careful when removing the screws since there are washers between the Fan and the Fan Assembly. Make sure these Washers are re-installed when installing the Cooling Fan. 14. Remove the Printhead Cooling Fan from the Printhead Cooling Fan Assembly.
Removal and Installation Printhead Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-13. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-87. 5. Remove two screws that secure the Printhead Connector Assembly to the Printhead. 6. Disconnect the Printhead Connector Assembly from the Printhead.
Removal and Installation 7. Disconnect the Ink Tube from the Printhead. 8. Cover the Ink Tube carefully with a paper cloth and secure it to the Carriage Assembly with some tape. 9. Install a Tube Cap on to the Printhead.
Removal and Installation 10. Remove two screws that secure the Printhead to the Carriage Assembly. 11. Remove the Printhead from the Carriage Assembly. You MUST carefully follow the instructions in Chapter 3 in order to install and adjust the NEW Printhead correctly.
Removal and Installation Printhead Connector Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-13. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-87. 5. Disconnect the Printhead Connector Cable from the Carriage PCA. 6. Remove two screws that secure the Printhead Connector Assembly to the Printhead.
Removal and Installation 7. Disconnect the Printhead Connector Assembly from the Printhead and remove from the Printer.
Removal and Installation Carriage PCA Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-13. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-87. 5. Remove two screws that secure the Carriage PCA Cover to the Carriage Assembly. 6. Remove the Carriage PCA Cover from the Carriage Assembly.
Removal and Installation 7. Remove two screws that secure the metal bracket to the Carriage Assembly. 8. Remove the metal bracket from the Carriage Assembly. 9. Disconnect the Trailing Cable from the Carriage PCA.
Removal and Installation 10. Disconnect ALL the Printhead Connector Cables from the Carriage PCA. 11. Disconnect ALL cables from the Carriage PCA. 12. Remove four screws that secure the Carriage PCA to the Carriage Assembly.
Removal and Installation 13. Remove the Carriage PCA from the Printer.
Removal and Installation Air Damper Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Capping Door ⇒ Page 8-13. 4. Remove the Printhead Cooling Fan Assembly ⇒ Page 8-87. 5. Remove the Carriage PCA ⇒ Page 8-96. 6. If necessary, disconnect the Printhead Connector Cables from the Printheads in order to get better access to the Ink Tubes. 7.
Removal and Installation 9. Remove one screw that secures the Air Damper to the Carriage Assembly. 10. Pull up the Air Damper slightly so you can access the Ink Supply Tube connector. 11. Disconnect the Ink Supply Tube from the Air Damper. When the Ink Supply Tube has been disconnected from the Air Damper, it is very important to immediately connect the NEW Air Damper to the Ink Supply Tube to prevent ink from being drawn into the Subtank.
Removal and Installation Do not touch this joint 12. Quickly connect the Ink Supply Tube to the new Air Damper. Do not loosen or remove the joints on either side of the Air damper. Also, do not loosen or bend the nuts on the joints since they have been fastened to a specific torque. When connecting the Ink Supply Tube to the Air Damper, make sure the joint is straight and fasten the nut securely with your fingers (do NOT use any other tool). 13. Disconnect the Air Damper Tube from the Printhead. 14.
Removal and Installation 15. Remove the cap from the tube of the new Air Damper that will connect to the Printhead. 16. Quickly connect the tube of the new Air Damper to the Printhead. 17. Install the new Air Damper into the Carriage and secure with one screw. Once the new Air Damper has been installed, you will need to switch On the Printer and charge the ink system (for more information, refer to Page 4-23).
Removal and Installation Encoder Sensor Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Disconnect the Encoder Sensor Cable from the Carriage PCA. 6. Remove two screws that secure the Encoder Sensor.
Removal and Installation 7. Remove the Encoder Sensor from the Printer. Do not drop the plastic sheet between the Encoder Sensor and the fixing plate. When a new Encoder Sensor is installed, make sure you re-insert the plastic sheet between the Encoder Sensor and the fixing plate.
Removal and Installation Line Sensor Removal Switch off the product and remove the power cable. 1. Open the Rear Cover. 2. Remove one screw that secures the Line Sensor Cable clip. 3. Disconnect the Line Sensor Cable from the Carriage PCA. 4. Release the Line Sensor Cable from the cable clips.
Removal and Installation 5. Remove one screw that secures the Line Sensor to the Carriage PCA. 6. Remove the Line Sensor from the Printer.
Removal and Installation Ink Pump Assembly Removal 1. Purge the Ink from the Printer ⇒ Page 4-25. Once the ink has been purged, switch Off the Printer. 2. Remove the Rear Ink Cartridge Cover (Left or Right) ⇒ Page 8-20. 3. Cut the cable tie that secures the Ink Pump Tube. 4. Disconnect the Ink Pump Assembly cables. 5. Carefully disconnect the Ink Pump Tube as shown.
Removal and Installation 6. Remove two screws that secure the Ink Pump Tube Bracket. 7. Remove three screws that secure the Ink Pump Assembly to the Printer. 8. Remove the Ink Pump Assembly from the Printer. Once the new Ink Pump Assembly has been installed, you will need to switch On the Printer and charge the Ink (for more information, refer to Page 4-23). Once you have replaced the Ink Pump Assembly, make sure you reset the Pump Tube counter (for more information, refer to Page 4-84).
Removal and Installation Ink Supply Station (Left or Right) Removal 1. Purge the Ink from the Printer ⇒ Page 4-25. Once the ink has been purged, switch Off the Printer. 2. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8. 3. Remove the Rear Ink Cartridge Cover (Left or Right) ⇒ Page 8-20. 4. Disconnect the Ink Supply Station cables. 5. Remove the Ink Pump Tubes (for ALL three colors) from the cable clip.
Removal and Installation 6. Carefully disconnect the Ink Pump Tube (for ALL three colors) from the top side. 7. Loosen two screw that secure the Ink Supply Station to the Printer. 8. Remove two screws that secure the Ink Supply Station to the Printer.
Removal and Installation 9. Remove the Ink Supply Station from the Printer. Once the new Ink Supply Station has been installed, you will need to switch On the Printer and charge the Ink (for more information, refer to Page 4-23).
Removal and Installation IC Door Sensor (Left or Right) Removal Switch off the product and remove the power cable. 1. Open the Ink Cartridge Door. 2. Remove two screws that secure the metal cover to the Ink Supply Station. 3. Remove the metal cover from the Ink Supply Station. 4. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8.
Removal and Installation 5. Disconnect the IC Door Sensor cable. 6. Remove two screws that secure the IC Door Sensor to the Ink Supply Station. 7. Remove the IC Door Sensor from the Ink Supply Station.
Removal and Installation Subtank Sensors Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left or Right) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left or Right) ⇒ Page 8-8. 3. Remove the Subtank Side Cover (Left or Right) ⇒ Page 8-9. 4. Disconnect the Subtank Station cables. 5. Cut the cable tie that secures the Ink Tubes.
Removal and Installation 6. Loosen one screw from each side of the Subtank Station. 7. Remove one screw from each side of the Subtank Station. 8. Carefully pull out the Subtank Station slightly.
Removal and Installation 9. Remove eight screws that secure the metal plate to the Subtank Station. 10. Remove the metal plate from the Subtank Station. 11. Remove the Sensor Plate from the Subtank Station.
Removal and Installation 12. Disconnect the Subtank Sensor cables. 13. Remove two screws that secure the Subtank Sensors Assembly to the Subtank Station. 14. Remove the Subtank Sensors Assembly from the Subtank Station.
Removal and Installation 15. Unclip the Sensors from the Subtank Sensors Assembly.
Removal and Installation Capping Station Assembly Removal Switch off the product and remove the power cable. 1. Uncap the Carriage and move it to the Wiping Station. 2. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 3. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 4. Remove the Top Side Cover (Right) ⇒ Page 8-5. 5. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 6. Remove the Lower Capping Cover ⇒ Page 811. 7. Remove the Capping Door ⇒ Page 8-13. 8.
Removal and Installation 10. Release ALL the cables from the cable clips. 11. Remove four screws that secure the metal plate to the chassis. 12. Remove the metal plate from the chassis.
Removal and Installation 13. Remove two screws that secure the metal cover to the side of the Printer. 14. Remove two screws that secure the metal cover to the front of the Printer. 15. Pull the metal cover down slightly so that the Priming Tubes are exposed.
Removal and Installation 16. Remove two screws that secure the metal bracket to the Capping Station. 17. Remove the metal bracket from the Capping Station. 18. Disconnect the Capping Station cables.
Removal and Installation 19. Remove four screws that secure the Left Capping Frame at the top. 20.Remove two screws that secure the Left Capping Frame to the bottom. 21. Remove one screw that secures the metal bracket.
Removal and Installation 22. Remove the Left Capping Frame from the Printer. 23. Remove four screws that secure the Right Capping Frame at the top. 24. Remove two screws that secure the Right Capping Frame to the bottom.
Removal and Installation 25. Remove one screw that secures the metal bracket. 26. Disconnect the Cable from the Right Rear Cover Sensor. 27. Remove the Right Capping Frame from the Printer.
Removal and Installation 28. Loosen one screw (from the top) and four screws that secure the Capping Station. Loosen Only 29. Loosen one screw (from the top) and two screws that secure the Capping Station. Loosen Only 30.Disconnect ALL six tubes from the Capping Tubes Bracket. Make sure you have a suitable cloth to place under the tubes so that the ink does not drip all over the Printer parts.
Removal and Installation 31. Remove the Capping Station from the Printer. You should remove the Solenoid Covers from the old Capping Station and install them on the new Capping Station (the new part comes without the Solenoid Covers). Once the Capping Station Assembly has been installed correctly, you must perform the following adjustments: Capping Station Height Adjustment ⇒ Page 5-25. Printhead Capping Limit Adjustment ⇒ Page 5-27.
Removal and Installation Capping Unit Removal Switch off the product and remove the power cable. 1. Uncap the Carriage and move it to the Wiping Station. 2. Remove the Capping Door ⇒ Page 8-13. 3. Remove six screws that secure the Capping Plates to the Capping Station. 4. Remove the Capping Plates from the Capping Station. 5. Release the Capping Unit and remove from the Capping Station.
Removal and Installation Prime Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 4. Remove the Lower Capping Cover ⇒ Page 811. 5. Remove the Capping Door ⇒ Page 8-13. 6. Remove two screws that secure the metal bracket to the chassis (on the Capping Side). 7. Remove the metal bracket from the Printer.
Removal and Installation 8. Release ALL the cables from the cable clips. 9. Remove four screws that secure the metal plate to the chassis. 10. Remove the metal plate from the chassis.
Removal and Installation 11. Remove two screws that secure the metal cover to the side of the Printer. 12. Remove two screws that secure the metal cover to the front of the Printer. 13. Pull the metal cover down slightly so that the Priming Tubes are exposed.
Removal and Installation 14. Disconnect the Priming Tube from both ends. Be very careful when disconnecting the Priming Tubes since waste ink may leak from them. Place a cloth underneath the tubes before disconnecting them and cover the end of the tubes with a clean cloth. 15. Remove two screws that secure the Prime Assembly to the Capping Station. 16. Remove the Prime Assembly from the Capping Station.
Removal and Installation Solenoid Assembly Removal Switch off the product and remove the power cable. 1. Uncap the Carriage and move it to the Wiping Station. 2. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (Right) ⇒ Page 8-5. 4. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 5. Remove the Lower Capping Cover ⇒ Page 811. 6. Remove the Capping Door ⇒ Page 8-13. 7. Remove two screws that secure the metal bracket to the chassis (on the Capping Side). 8.
Removal and Installation 9. Release ALL the cables from the cable clips. 10. Remove four screws that secure the metal plate to the chassis. 11. Remove the metal plate from the chassis.
Removal and Installation 12. Disconnect the Solenoid Assembly cable. 13. Release the Solenoid Assembly cable connector from the chassis. 14. Remove two screws that secure the Solenoid Cover to the Capping Station.
Removal and Installation 15. Remove the Solenoid Cover from the Capping Station. 16. Cut ALL cable ties that secure the Solenoid Assembly cable. 17. Remove two screws that secure the Solenoid Assembly to the Capping Station.
Removal and Installation 18. Remove the Solenoid Assembly from the Capping Station.
Removal and Installation Waste Bottle Holder and Sensor Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Right) ⇒ Page 8-4. 2. Remove the Top Side Cover (Right) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Right) ⇒ Page 8-8. 4. Remove the Lower Capping Cover ⇒ Page 811. 5. Remove the Capping Door ⇒ Page 8-13. 6. Remove two screws that secure the metal bracket to the chassis (on the Capping Side). 7. Remove the metal bracket from the Printer.
Removal and Installation 8. Release ALL the cables from the cable clips. 9. Remove four screws that secure the metal plate to the chassis. 10. Remove the metal plate from the chassis.
Removal and Installation 11. Remove two screws that secure the metal cover to the side of the Printer. 12. Remove two screws that secure the metal cover to the front of the Printer. 13. Pull the metal cover down slightly so that the Priming Tubes are exposed.
Removal and Installation 14. Carefully cut the Waste Tube at the point indicated. 15. Disconnect (or unscrew) and discard the cut part of the Waste Tube (including Tube Joint and the O-Ring) from the Capping Tubes Bracket. 16. Remove the Waste Ink Bottle from the Printer.
Removal and Installation 17. Disconnect the Waste Bottle Sensor Cable. 18. Remove three screws that secure the Waste Bottle Holder to the Drive Unit. 19. Remove the Waste Bottle Holder and Assembly from the Drive Unit.
Removal and Installation Installation Once the Waste Bottle Holder has been correctly installed, connect the Waste Tube to the Capping Tubes Bracket as follows: 1. Connect (or screw) the Tube Joint and the O-Ring into the Capping Tubes Bracket. 2. Pass the Waste Tube through the hole in the metal cover (containing the foam). 3. Connect the Waste Tube to the Tube Joint.
Removal and Installation Wiping Station Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 4. Remove the Lower Wiping Cover ⇒ Page 815. 5. Remove the Wiping Door ⇒ Page 8-17. 6. Disconnect the Wiping Station cables. 7. Release the Wiping Station cables from the cable clip.
Removal and Installation 8. Remove two screws that secure the metal bracket to the Wiping Station. 9. Remove the metal bracket from the Wiping Station. 10. Remove two screws that secure the Gear Cover to the Wiping Station.
Removal and Installation 11. Remove the Gear Cover from the Wiping Station. 12. Remove the Black Cover that is stuck over the hole in the Wiping Station. 13. Remove three screws that secure the Wiping Station to the chassis.
Removal and Installation 14. Remove one screw that secures the Wiping Station to the chassis. 15. Remove the Wiping Station from the Printer. Once the Wiping Station Assembly has been installed correctly, you must perform the Wiping Station Height Adjustment. For further information, refer to Page 5-18. Once you have replaced the Wiping Station Assembly, make sure you reset the following counters: Wiper Cleaning ⇒ Page 4-84. Wiper Belt ⇒ Page 4-85. Wiper Blade ⇒ Page 4-86.
Removal and Installation Wiper Cleaning Assembly Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 4. Remove the Lower Wiping Cover ⇒ Page 815. 5. Remove the Wiping Door ⇒ Page 8-17. 6. Remove the Wiping Station Assembly ⇒ Page 8-145. 7. Remove two screws from both sides that secure the Wiper Cleaning Assembly to the Wiping Station Assembly. 8.
Removal and Installation Wiper Blade Removal Switch off the product and remove the power cable. 1. Open the Wiping Door. 2. Manually turn the Wiper Gear so that the Wiper Blade moves to upper position. 3. Remove four screws that secure the Wiper Blade to the Wiper Belts.
Removal and Installation 4. Remove the Wiper Blade from the Wiper Belts. Once the Wiper Blade has been installed correctly, you must perform the Wiper Blade Height Adjustment. For further information, refer to Page 5-22. Once you have replaced the Wiper Blade, make sure you reset the Wiper Blade counter (for more information, refer to Page 4-86).
Removal and Installation Wiper Belts Removal Switch off the product and remove the power cable. 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Top Side Cover (Left) ⇒ Page 8-5. 3. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 4. Remove the Lower Wiping Cover ⇒ Page 815. 5. Remove the Wiping Door ⇒ Page 8-17. 6. Remove the Wiping Station Assembly ⇒ Page 8-145. 7. Remove the C ring that secures the Gears. 8. Remove the Gears from the Wiping Station.
Removal and Installation 9. Remove the screw and spring from each side of the Wiping Station. 10. Remove one screw that secures the metal plate. 11. Lift up the Wiping System.
Removal and Installation 12. Remove the metal plate from the Wiping Station. 13. Remove the Wiper Blade and belts from the Wiping Station. 14. Remove four screws that secure the Wiper Blade to the Wiper Belts.
Removal and Installation 15. Remove the Wiper Blade from the Wiper Belts. Once the Wiper Belts and Blade have been installed correctly, you must perform the Wiper Belt Tension Adjustment (refer to Page 5-21) and the Wiper Blade Height Adjustment (refer to Page 5-22). Also, Once the Wiping Station Assembly has been installed correctly, you must perform the Wiping Station Height Adjustment. For further information, refer to Page 5-18.
Removal and Installation Pinchwheel Assembly Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove the Front Heater ⇒ Page 8-29. 6. Remove the Paper-Axis Motor ⇒ Page 8-68 7. Uncap the Carriage and move it to the Wiping Station. 8. Raise the Media Lever.
Removal and Installation 9. Remove the C ring that secures the Linkage to the Pinchwheel Cam. 10. Release the Linkage from the Pinchwheel Cam. 11. Pull out the Pinchwheel Cam until the Pinchwheel Assembly that you want to remove can be accessed. It is NOT necessary to remove the Pinchwheel Cam completely.
Removal and Installation 12. Remove nine screws that secure the Metal Cover. 13. Remove the Metal Cover from the Printer. 14. Remove two/three screws that secure the Pinchwheel Bracket (that secures the Pinchwheel Assembly that you want to remove).
Removal and Installation 15. Remove the Pinchwheel Bracket from the Printer. 16. Release the Spring from the Pinchwheel Assembly. 17. Remove the Pinchwheel Assembly from the Printer.
Removal and Installation Drive Roller Removal Switch off the product and remove the power cable. 1. Remove the Rear Cover ⇒ Page 8-3. 2. Remove the Upper Side Cover (Left and Right) ⇒ Page 8-4. 3. Remove the Top Side Cover (left and Right) ⇒ Page 8-5. 4. Remove the Top Cover ⇒ Page 8-6. 5. Remove the Paper-Axis Motor ⇒ Page 8-68. 6. Raise the Media Lever. 7. Remove nine screws that secure the Metal Cover.
Removal and Installation 8. Remove the Metal Cover from the Printer. 9. Remove ALL the Springs from the Pinchwheels. 10. Remove 55 screws that secure the Center Platen to the Printer.
Removal and Installation 11. Move the Center Platen upwards and then towards you slightly. Do NOT remove the Center Platen from the Printer. It is only being moved in order to allow access to the Drive Roller. When moving the Center Platen, take care not to disturb the Shims that are placed underneath the Center Platen. Do not disturb the Shims 12. Release the Blades from the Pinchwheels and remove from the Printer.
Removal and Installation 13. Loosen one screw that secures the Locking Plate on the Wiping side. 14. Rotate the Locking Plate away from the Drive Roller. 15. Loosen one screw that secures the Locking Plate on the Capping side.
Removal and Installation 16. Rotate the Locking Plate away from the Drive Roller. 17. Remove two screws from the Drive Roller. 18. Remove the Drive Roller from the Printer.
Removal and Installation Media Feed Drive Unit Assembly Removal Switch off the product and remove the power cable. 1. Remove the Main Scroller from the media Feed side of the Printer. 2. Remove one screw that secures the Grounding Cables. 3. Remove one screw from the Cable Clamp and release the Foot Switch Cable from the Cable Clamp.
Removal and Installation 4. Disconnect the Foot Switch Cable from the Drive Unit Assembly and remove the Foot Switch from the Printer. 5. Release the Connector from the mounting bracket. 6. Remove a screw that secures each Grounding Cable to the side of the Drive Unit.
Removal and Installation 7. Disconnect ALL Cables connected to the Drive Unit Assembly. 8. Remove two screws that secure the Drive Unit Assembly on the left hand side. 9. Remove two screws that secure the Drive Unit Assembly on the right hand side.
Removal and Installation 10. Remove the Drive Unit Assembly from the Printer. When installing the Drive Unit, push it towards the Printer until it touches the Printer Leg and then move it towards the left to align the sides and then install the screws. 2 1 Once the Drive Unit Assembly has been installed correctly, you must perform the Media Feed and Take-Up-Reel Unit Adjustment. For further information, refer to Page 5-29.
Removal and Installation Take-Up-Reel Drive Unit Assembly Removal Switch off the product and remove the power cable. 1. Remove the Waste Ink Bottle from the Printer. 2. Remove two screws that secure the Waste Bottle Locking Bracket. 3. Remove three screws that secure the Waste Bottle Holder to the Drive Unit.
Removal and Installation 4. Remove the Waste Bottle Holder from the Drive Unit. 5. Remove the Main Scroller from the TakeUp-Reel Feed side of the Printer. 6. Remove one screw that secures the Grounding Cables.
Removal and Installation 7. Remove one screw from the Cable Clamp and release the Foot Switch Cable from the Cable Clamp. 8. Disconnect the Foot Switch Cable from the Drive Unit Assembly and remove the Foot Switch from the Printer. 9. Release the Connector from the mounting bracket.
Removal and Installation 10. Remove a screw that secures each Grounding Cable to the side of the Drive Unit. 11. Disconnect ALL Cables connected to the Drive Unit Assembly. 12. Remove two screws that secure the Drive Unit Assembly on the left hand side.
Removal and Installation 13. Remove two screws that secure the Tension Bar Guide and remove it from the Printer. 14. Remove one screw that secures the Drive Unit Assembly on the right hand side. 15. Remove the Drive Unit Assembly from the Printer. When installing the Drive Unit, push it towards the Printer until it touches the Printer Leg and then move it towards the right to align the sides and then install the screws.
Removal and Installation Drive Unit Rollers Removal Switch off the product and remove the power cable. 1. Remove the Media Feed Drive Unit Assembly ⇒ Page 8-165 or the TUR Drive Unit Assembly ⇒ Page 8-169. 2. Remove two screws that secure the Sensor Cover to the Drive Unit Assembly. 3. Remove the Sensor Cover from the Drive Unit Assembly. 4. Disconnect the cables from the Sensors.
Removal and Installation 5. Remove one screw that secures the Sensor Bracket to the Drive Unit Assembly. 6. Remove the Sensor Bracket (including the Sensors) from the Drive Unit Assembly. 7. Remove two screws that secure the left Roller Cover to the Drive Unit Assembly.
Removal and Installation 8. Remove the left Roller Cover from the Drive Unit Assembly. 9. Remove two screws that secure the right Roller Cover to the Drive Unit Assembly. 10. Remove the right Roller Cover from the Drive Unit Assembly.
Removal and Installation 11. Remove three screws that secure the top Roller Cover to the Drive Unit Assembly. 12. Remove the top Roller Cover from the Drive Unit Assembly. 13. Remove five screws that secure the side Roller Cover to the Drive Unit Assembly.
Removal and Installation 14. Remove the side Roller Cover from the Drive Unit Assembly. 15. Remove the Bearing from the Roller Shaft. 16. Remove the Black Ring from the Roller Shaft.
Removal and Installation 17. Using an Allen Key, loosen the two screws that secure the Roller to the Roller Shaft. 18. Remove the Roller from the Roller Shaft.
Removal and Installation Drive Unit Timing Belt Removal Switch off the product and remove the power cable. 1. Remove the Media Feed Drive Unit Assembly ⇒ Page 8-165 or the TUR Drive Unit Assembly ⇒ Page 8-169. The side cover (as explained in steps 2 and 3) is only applicable to the Media Feed Drive Unit Assembly. 2. Remove four screws that secure the side cover to the Drive Unit Assembly. 3. Remove the side cover from the Drive Unit Assembly.
Removal and Installation 4. Remove four screws that secure the top cover to the Drive Unit Assembly. 5. Remove the top cover from the Drive Unit Assembly. 6. Remove four screws that secure the Top Drive Motor Cover to the Drive Unit Assembly.
Removal and Installation 7. Remove the Top Drive Motor Cover from the Drive Unit Assembly. 8. Remove four screws that secure the Bottom Drive Motor Cover to the Drive Unit Assembly. 9. Remove the Bottom Drive Motor Cover from the Drive Unit Assembly.
Removal and Installation 10. Remove the three Bearings from the shafts. 11. Loosen four screws that secure the Drive Motor Bracket to the Drive Unit Assembly. 12. Remove the Timing Belt (that needs to be replaced) from the Drive Unit Assembly. Once the Timing Belts has been installed correctly, you must perform the Timing Belt Tension Adjustment. For further information, refer to Page 5-16.
Removal and Installation Media Sensors (Media End, Media Slack and Take-Up-Reel) Removal Switch off the product and remove the power cable. The Media Sensor Kit contains 2 Light Receiving Units and 2 Light Emission Units, so they should be used as necessary to replace any faulty Media Sensors, either on the Media Feed side, or the Take-Up-Reel side. Media End/Slack Light Emission Units 1. Remove two screws that secure the Sensor Cover to the Drive Unit Assembly. 2.
Removal and Installation 3. Disconnect the two connectors for the Media End/Slack Emission Units. 4. Remove one screw from each Media End/ Slack Emission Unit. 5. Remove both Media End/Slack Emission Units from the Printer. Once the Media End/Slack Emission Units have been installed correctly, you must perform the Media End/ Slack Sensor Adjustment. For further information, refer to Page 5-32 and Page 5-35.
Removal and Installation Media End/Slack Light Receiving Units 1. Disconnect the two connectors for the Media End/Slack Receiving Units. 2. Remove one screw from each Media End/ Slack Receiving Unit. 3. Remove both Media End/Slack Receiving Units from the Printer. Once the Media End/Slack Receiving Units have been installed correctly, you must perform the Media End/Slack Sensor Adjustment. For further information, refer to Page 5-32 and Page 5-35.
Removal and Installation Take-Up-Reel Light Receiving Units 1. Remove two screws that secure the Tension Bar Guide and remove it from the Printer. 2. Remove two screws that secure the Sensor Cover to the Drive Unit Assembly. 3. Remove the Sensor Cover from the Drive Unit Assembly.
Removal and Installation 4. Remove one screw from each Take-Up-Reel Receiving Unit. 5. Remove the Take-Up-Reel Receiving Units and pull out the cables so that the connectors are accessible. 6. Disconnect the two connectors for the TakeUp-Reel Receiving Units and remove both units from the Printer. Once the Take-Up-Reel Receiving Units have been installed correctly, you must perform the Take-Up-Reel Sensor Adjustment. For further information, refer to Page 5-38.
Removal and Installation Take-Up-Reel Light Emission Unit 1. Disconnect the connector for the Take-UpReel Emission Unit. 2. Remove one screw from the Take-Up-Reel Emission Unit. 3. Remove the Take-Up-Reel Emission Unit from the Printer. Once the Take-Up-Reel Emission Unit has been installed correctly, you must perform the Take-UpReel Sensor Adjustment. For further information, refer to Page 5-38.
Removal and Installation White Nets (For Front and Rear Heaters) Removal Switch off the product and remove the power cable. Front White Net 1. Remove the Upper Side Cover (Left) ⇒ Page 8-4. 2. Remove the Lower Side Cover (Left) ⇒ Page 8-8. 3. Remove the Subtank Side Cover (Left) ⇒ Page 8-9. 4. Carefully pull out the Left Subtank Station slightly ⇒ Page 8-115. 5. Remove the Front Heater ⇒ Page 8-29. 6. Pull the side of the White Net so that the Velcro strip detaches from the Front Heater. 7.
Removal and Installation 8. Remove the White Net from the Front Heater. When re-installing the White Net, first hook the Net onto the Hooks in the Front Heater and then attach the Velcro while stretching the Net. Rear White Net 1. Loosen the screw that secures each Tension Bar Holder and remove the five Holders from the Printer. 2. Loosen nine screws that secure the bottom of the Rear Heater to the Printer.
Removal and Installation 3. Remove 11 screws that secure the top of the Rear Heater to the Printer. Make sure that the washers do NOT slip underneath the Center Platen. 4. Pull the side of the White Net so that the Velcro strip detaches from the Rear Heater. 5. Remove the White Net from the Rear Heater. When re-installing the Rear Net, make sure you push the white net evenly underneath the Center Platen (this can be done starting from the center and moving outwards).
Removal and Installation Sub-Scroller Flange Removal 1. Turn the Flange counter-clockwise to loosen it from the Sub-Scroller. 2. Remove the Flange from the Sub-Scroller. Installation If the Locking Wheel of the Flange is unscrewed completely and is removed from the Flange, there is a risk that the two metal plates inside the Flange may fall out and that the Flange Hub will get unclipped from the Flange. If this happens, please follow these steps to re-install the parts. Align Clips with Guides 1.
Removal and Installation 2. Once the Flange Hub is correctly clipped into the Flange, position the two metal plates into the Flange. 3. Make sure the two metal plates are securely positioned as shown. Metal Plates 4. Screw the Locking Wheel onto the Flange.
Preventive Maintenance 9 9 Printheads Maintenance 9-2 Daily Inspection and Maintenance 9-3 Wiper Blade Cleaning 9-3 Moistening the Wiper Sponge 9-5 Capping Unit Cleaning 9-6 Waste Ink Bottle Disposal 9-8 IQ Print 9-10 Normal Printhead Recovery 9-11 When Leaving the Printer Off for more than 2 weeks 9-13 When Returning to the Printer after more than 2 weeks 9-13 If the Printer is Switched Off for less than 2 weeks 9-14 If the Printer is Switched Off for more than one Month 9-14 HP Designjet 10000s Series
Preventive Maintenance Preventive Maintenance In order to keep the Printer in an optimal condition, it is recommended to perform routine maintenance. This Chapter explains the necessary procedures to be performed on a daily, weekly or monthly basis. A Printer Maintenance Guide is supplied with the Printer which the customer must follow. The information in this Chapter is to be used as a reference for the Service Engineers in the case that the Printer Maintenance Guide is not available.
Preventive Maintenance Daily Inspection and Maintenance The following procedures should be performed on a daily basis in order to ensure acceptable print quality: Wiper Blade Cleaning. Moistening the Wiper Sponge. Capping Unit Cleaning. Waste Ink Bottle Disposal. Test Print. Normal Printhead Recovery (Only if Printheads require cleaning). Wiper Blade Cleaning 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline.
Preventive Maintenance 6 The Wiper Blade will automatically come up for cleaning during which the following message will be displayed on the Front Panel. Wiper Blade WIPER MOVING PLEASE WAIT 7 When the following message is displayed on the Front Panel, open the Rear Cover and the Wiping Door. Rear Cover OPEN REAR COVER WIPER CLEANING Wiping Door 8 Make sure that there is no dried ink stuck on the Wiper Blade. Also make sure that the Wiper Blade is not damaged.
Preventive Maintenance 10 Use the cleaning swab to clean the front and back parts of the Wiper Blade. Wiper Blades Make sure that the Wiper Cleaning Liquid does not drip on to other parts of the Printer. If the Wiper Cleaning Liquid drips on to the Belt or any nearby Sensors, this could cause serious damage to the Printer. 11 After the Wiping Blades have been thoroughly cleaned, close the Wiping Door and the Rear Cover to automatically return the Wiping Blades to their original position.
Preventive Maintenance Capping Unit Cleaning 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the Shift key once. SINK WMEDIA MEDIA REGT M.ADVX 3 When the following screen is displayed on the Front Panel, press the to enter into the PH Main Menu. SPH.
Preventive Maintenance 7 When the following message is displayed on the Front Panel, open the Rear Cover and the Capping Door. Rear Cover OPEN COVER CAP CLEANING Capping Door 8 Dip a new cleaning swab into the Cap Cleaning Liquid. Make sure that you use the Cap Cleaning Liquid and NOT the Wiper Cleaning Liquid to clean the Capping Unit, otherwise you could cause damage to the Printheads. 9 Use the cleaning swab to clean the edges and the upper surfaces of ALL six Capping Units.
Preventive Maintenance Waste Ink Bottle Disposal The Waste Ink Bottle should be checked on a daily basis to make sure that it is not full. The Waste Ink Bottle should be emptied as follows: It is the customer that has the responsibility to dispose of the Waste Ink whenever necessary. The ink should be disposed as industrial waste. Please refer to the Printer User’s Guide for complete information (including safety notes) on waste handling and disposal instructions.
Preventive Maintenance 5 Lower the lever and tighten the screw, making sure that the Waste Ink Bottle is securely in position. Tighten Screw Lower Lever 6 Once the Waste Ink Bottle is correctly installed, the Front Panel will request you to reset the Waste Counter. # BOTTLE EMPTY * NO 7 Select "Yes" and press the OK key to reset the Waste Counter by indicating that the Waste Bottle is empty.
Preventive Maintenance IQ Print The IQ Print can be used to check for Print Quality problems (like banding) and can be used to isolate the root cause of the problem. 1 When the "Printer Ready" message appears on the Front Panel, press the Online key to take the Printer offline. PRINTER READY ROLL: 64/PAPER 2 When the following screen is displayed on the Front Panel, press the Shift key twice. SINK WMEDIA MEDIA REGT M.
Preventive Maintenance 7 The Printer will start to print the IQ Print and the following message will appear on the Front Panel. # TEST PRINTS * EXECUTING 8 The IQ Print can be cancelled at any time by pressing the Cancel key. # TEST PRINTS * CANCELING If problems are found in the IQ Print, try the following: If the problem detected is banding in one or several colors, it is recommended to perform the Printhead Recovery procedure.
Preventive Maintenance 5 In the PH Recovery submenu, select the level of recovery you would like and then press the OK key. Recommended cleaning level is NORMAL # PH RECOVERY * NORMAL ALL The different levels of Printhead Recovery are as follows: Normal All - Activates a normal recovery for all Printheads. Strong All - Activates a strong recovery for all colors. Strong K, Lm, Lc - Activates a strong recovery for the Black, Light Magenta and Light Cyan Printheads.
Preventive Maintenance When Leaving the Printer Off for more than 2 weeks It is important to remember that the Printer should not be switched Off so that the Printer can automatically trigger the internal Printhead maintenance procedures to prevent the Printheads from failing. But there might be certain circumstances where the Printer needs to be switched Off for a long period of time.
Preventive Maintenance If the Printer is Switched Off for less than 2 weeks If a customer accidently leaves the Printer switched Off for less than 2 weeks, they will be able to recover the Printheads if the nozzles have been blocked with dried ink. The success of recovering the Printheads will depend on how long the Printer has been left switched Off. If the Printer has been switched Off for longer than 2 weeks, it could mean the replacement of some or ALL of the Printheads.
About this Edition This is the 1st edition of this Service Manual 1st edition, titled HP Designjet 10000s Series Printers Service Manual (Model Q6693A) September 2006
What’s in this Service Manual This manual contains information necessary to test, calibrate and service: - HP Designjet 10000s Series Printers (Model Q6693A). For information about using these printers, refer to the corresponding User Guide. The procedures described in this manual are to be performed by HP-qualified Service Personnel only.
