Product guide

Release Notes Altiris® HP Client Manager 6.1 SP1 Page 11 of 13
6.6 Multi-Language Support Report Data
The HP Client Manager Agent does not support regional languages. Information reported by
the agent is in English and it is saved in the same language in the HPCM database. Reports
showing this information may have names and column headings in regional languages, but
content (data) in the report is always displayed in English.
6.7 Computers that do not support BIOS modifications
The following HP legacy computers were designed such that BIOS changes cannot be made
using HP Client Manager.
• HP e-PC
• HP Workstations xw5000
• HP Workstations xw8000
• HP Compaq dx5150 (to a limited extent)
• Compaq Tablet PC tc1000 series
• Compaq Tablet PC tc1100 series
6.8 HP Instant support diagnostic tools limitations
HP Instant Support diagnostic tools do not currently support client computers running Windows
XP Embedded or XP Professional x64.
6.9 Limited Support for Windows XP Professional x64
HPCM 6.1 SP1 includes SSM 2.0, which supports driver updates under Windows XP Professional
x64 as well as BIOS flashing, BIOS changes, and driver installation.
6.10 Task Limitations for Windows XP64 computers
Windows XP64 bit computers do not support the following tasks: “HP Instant Support
Diagnostics” and “HP Instant Support System Health Scan”. Presently, these tasks are only
supported under Windows 32bit Operating Systems.
6.11 Inventory Limitations for Windows XP64 computers
The inventory of BIOS settings on a system running Windows XP64 requires the system to
have HP Client Management Interface native in the BIOS. BIOS Inventory items are not
available on systems running WinXP64 without the HP Client Management Interface native in
the BIOS (for example, HP dx5150 desktop). Systems running Windows XP32 will be able to
gather the inventory of BIOS settings with or with out the HP Client Manager Interface native
in the ROM.
6.12 Embedded Security (TPM) and XP64 bit systems
Embedded Security (TPM) is not supported on Windows XP64 bit systems. Therefore, if any
TPM related task is executed on Windows XP64 platform, it will fail. When TPM is supported on
Windows XP64 bit systems in the future, the administrator will be able to remotely manage
those systems since those systems will automatically become a TPM supported platform.
6.13 Battery Level Threshold reporting below -1 percent
The following alert means that the battery is reporting odd or irregular data: “HP Client
Manager has detected that your battery level threshold is below -1 percent.”