User's Manual

HP Remote Graphics 4.2.0 User's Guide
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primary user connection. If service restarts are programmed for your
environment, this test may be unnecessary.
• To set the RGS Sender service for automatic restart, you must adjust its
Recovery Property through the "Administrative Tools" and "Services"
control panel options.
• Actions to take for the first failure, second failure, and subsequent failures are
available in the properties menu. Recovery options seen in the properties
panel below include:
o Take No Action
o Restart the Service
o Run a Program
o Restart the Computer
Microsoft Remote Desktop Recovery
• If the RGS Sender becomes unavailable and the Receiver can no longer
connect to the Sender, a Windows system with Remote Desktop services
enabled can also access the remote system to diagnose the issue.