User guide

Advanced capabilities 114
If the HP Remote Virtual USB driver is not reported, reinstall the RGS Sender software. During installation, verify
that the Remote USB box is checked in the Configuration window (see Figure 6-19).
Figure 6-19 Enable installation of remote USB
USB device drivers and program support
Verify that the device drivers and programs required by the device are installed and available on the Sender
system. Many USB devices require manufacturer-supplied software to work on a system. This software must often
be installed before the USB device is connected to the system.