Getting Started Guide

1-10

Hardware Overview and Quick Start Installation and Initial Setup

Warranty and Support

HP ProCurve Networking provides a one-year warranty for the DCM

Controller. To register for this warranty, visit the My ProCurve Portal

(

https://my.procurve.com

ProCurve provides support through email and telephone during HP’s local

business hours. You can receive technical assistance for product-specific

questions on features and specifications, installation, general configuration,

basic troubleshooting, and usage. For more information, visit the HP ProCurve

Support Web site at www.procurve.com/contact-support.

Contact Support Through Email or Telephone

To submit an email question, go to www.procurve.com/email-support, select

Technical Support and complete the form. The turnaround time for email

support is usually one business day. For telephone support, refer to www.pro-

curve.com/contact-support for hours of operation and local phone numbers.

Software Releases

ProCurve also provides software update releases with minor enhancements

and software upgrade releases with major enhancements, when and if avail-

able, for as long as you own many of our products, including our switches.

Please go to www.procurve.com/software to see the duration of software

releases or to download software for specific products.

To receive notification of new software releases, please register on the My

ProCurve Portal

(

https://my.procurve.com

)