HP Photosmart D7400 series Basics Guide
Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
1 HP Photosmart overview The HP Photosmart at a glance.................................................................................................2 Control panel features................................................................................................................3 Find more information.................................................................................................................4 2 Network setup Wired network setup.................................................
1 HP Photosmart overview Use the HP Photosmart to quickly and easily accomplish tasks such as printing photos from a memory card or storage device. You can access many HP Photosmart functions directly from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies.
(continued) * Label Description 13 Rear USB port 14 Rear door Use only with the power adapter supplied by HP. Control panel features HP Photosmart overview The following diagram and related table provide a quick reference to the HP Photosmart control panel features. Label Name and Description 1 Display: View menus, photos, and messages. The touch screen display can be adjusted to different positions.
Chapter 1 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the HP Photosmart. • • • Setup Guide The Setup Guide provides instructions for setting up the HP Photosmart and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see “Troubleshooting and support” on page 26 in this guide.
2 Network setup This section describes how to connect the HP Photosmart to a network and how to view and manage network settings. If you want to: See this section: Connect to a wired (Ethernet) network. “Wired network setup” on page 5 Connect to a wireless network with a wireless router (infrastructure). “Integrated wireless WLAN 802.11 network setup” on page 8 Connect directly to a wireless-capable computer without a wireless router (ad hoc).
Chapter 2 To set up the HP Photosmart on a wired network, you need to do the following: See this section: First, collect all of the required materials. “What you need for a wired network” on page 6 Next, connect to a wired network. “Connect the HP Photosmart to the network” on page 7 Finally, install the software.
connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts. ❑ A desktop computer or laptop with an Ethernet connection. NOTE: The HP Photosmart supports both 10 Mbps and 100 Mbps Ethernet networks. If you are purchasing, or have purchased, a network interface card (NIC), make sure it can operate at either speed. Connect the HP Photosmart to the network To connect the HP Photosmart to the network, use the Ethernet port on the back of the device.
Chapter 2 Integrated wireless WLAN 802.11 network setup For optimal performance and security in your wireless network, HP recommends you use a wireless router or access point (802.11) to connect the HP Photosmart and the other network elements. When network elements are connected through a wireless router or access point, this is called an infrastructure network.
❑ If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses Dynamic Host Configuration Protocol (DHCP). ❑ Network name (SSID). ❑ WEP key or WPA Passphrase (if needed). Connect to an integrated wireless WLAN 802.11 network The Wireless Setup Wizard provides an easy way to connect the HP Photosmart to your network.
Chapter 2 5. Touch the name of the network you wrote down in step 1. If you do not see your network name in the list a. Touch Enter a New Network Name (SSID). The visual keyboard appears. b. Enter the network name (SSID). Touch the appropriate letters or numbers on the visual keyboard. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. c. When you have finished entering the new network name, touch Done, and then touch OK.
5. Follow the onscreen prompts on the display to complete the connection. 6. When the HP Photosmart connects successfully to the network, go to your computer to install the software on each computer that will use the network. NOTE: If the connection fails, the wireless router or access point might have timed out after you activated SecureEasySetup.
Chapter 2 What you need for an ad hoc network To connect the HP Photosmart to a wireless network, you will need a Windows computer with a wireless network adapter. Create a network profile for a Windows XP computer Prepare your computer for an ad hoc connection by creating a network profile. To create a network profile NOTE: The HP Photosmart comes configured with a network profile with hpsetup as the network name (SSID).
g. Write down the WEP key exactly as you typed it, including uppercase and lowercase letters. NOTE: You must remember the exact uppercase (capital) and lowercase (small) letters. If you enter your WEP key incorrectly on the HP Photosmart, the wireless connection will fail. h. Select the check box for This is a computer-to-computer (ad hoc) network; wireless access points are not used. i. Click OK to close the Wireless network properties window, and then click OK again. j.
Chapter 2 5. Touch the network name. If you found your network name and selected it, go on to step 6. If you do not see your network name in the list a. Touch Enter a New Network Name (SSID). The visual keyboard appears. b. Enter the SSID. Touch the appropriate letters or numbers on the visual keyboard. NOTE: You must enter the exact uppercase (capital) and lowercase (small) letters. Otherwise, the wireless connection will fail. c.
To install the Windows HP Photosmart software 1. Quit all applications running on your computer, including any virus detection software. 2. Insert the Windows CD that came with the HP Photosmart into the CD-ROM drive on your computer and follow the onscreen instructions. 3. If a dialog box about firewalls appears, follow the instructions. If you see firewall popup messages, you must always accept or allow the pop-up messages. 4. On the Connection Type screen, select Through the network, and then click Next.
Chapter 2 3. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or 4. Touch Wireless Setup Wizard. This runs the Wireless Setup Wizard. 5. Install the software for a network connection, choose Add a Device, and then choose Through the network. 6. When the installation is complete, open Printers and Faxes (or Printers) in the Control Panel and delete the printers for the USB installation.
View and print network settings You can display a summary of the network settings on the HP Photosmart control panel, or you can print a more detailed configuration page. The network configuration page lists all of the important network settings such as the IP address, link speed, DNS, and mDNS. 1. Touch Setup on the display. 2. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or 3. Touch View Network Settings. 4.
Chapter 2 Print the wireless network test The wireless network test performs a series of diagnostic tests to determine whether network setup is successful. The wireless network test prints automatically when the Wireless Setup Wizard is run. You also can print the wireless network test at any time. 1. Touch Setup on the display. 2. Touch Network. NOTE: If the menu option you want is not visible on the screen, touch to scroll through all the menu options. or 3. Touch Wireless Network Test.
3 Use the HP Photosmart features This chapter includes information about how to use the HP Photosmart for basic operations. In addition, it provides instructions about how to load paper, view, select, and print photos, and replace the ink cartridges. Load paper This section describes the procedure for loading different types and sizes of paper into the HP Photosmart for your printouts. TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag.
Chapter 3 CAUTION: Make sure that the HP Photosmart is idle and silent when you load paper into the main input tray. If the HP Photosmart is servicing the ink cartridges or otherwise engaged in a task, the paper stop inside the device might not be in place. You could push the paper too far forward, causing the HP Photosmart to eject blank pages. TIP: If you are using letterhead, insert the top of the page first with the print side down.
2. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3. Slide the paper-length and paper-width guides inward against the stack of photo paper until the guides stop.
Chapter 3 2. 3. 4. 5. 6. 7. Use the HP Photosmart features 8. 9.
Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace an ink cartridge. The ink supply level shows an estimate of the amount of ink remaining in the ink cartridges. NOTE: The HP Photosmart can only detect the ink levels for genuine HP ink. The ink levels in ink cartridges that are refilled or have been used in other devices might not register accurately.
Chapter 3 3. Squeeze the bottom of the latch below the ink cartridge you want to replace, and then lift the latch. If you are replacing the black ink cartridge, lift the latch on the far left. If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 4.
5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, push the ink cartridge into the empty slot. Match the color and pattern of the ink cartridge to the color and pattern on the print carriage. 6. Close the latch and make sure it is secure. Use the HP Photosmart features 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door.
Troubleshooting and support 4 Troubleshooting and support This chapter contains troubleshooting information for the HP Photosmart. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP Photosmart is connected to the computer using a USB cable before the HP Photosmart software is installed on the computer.
• • • 1 Power connection 2 Power cord and adapter 3 Power outlet If you are using a power strip, make sure the power strip is on. Or, try plugging the HP Photosmart directly into a power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet. If you plugged the HP Photosmart into a switched outlet, make sure the switch is on.
Chapter 4 Troubleshooting and support For more information on installing the software and connecting the USB cable, see the Setup Guide that came with the HP Photosmart. The HP Photosmart does not print Cause: The HP Photosmart and computer are not communicating with each other. Solution: Check the connection between the HP Photosmart and computer. Cause: There might be a problem with one or more of the ink cartridges. Solution: Check that the ink cartridges are installed properly and have ink.
Solution: Make sure that your LAN card is set up properly. Troubleshooting and support To check your LAN card (Windows 2000 and XP) 1. Right-click My Computer. 2. In the System Properties dialog box, click the Hardware tab. 3. Click Device Manager. 4. Make sure your card shows up under Network Adapters. 5. Refer to the documentation that came with your card. To check your LAN card (Windows Vista) 1. On the Windows taskbar, click Start, Computer, and then click Properties. 2. Click Device Manager. 3.
Chapter 4 Solution: Make sure you have an active network connection. Troubleshooting and support To make sure your network connection is active 1. If the connections are secure, turn off the power on the HP Photosmart, and then turn it on again. Press the On button on the control panel to turn the HP Photosmart off, and press it again to turn the device on. Also, turn off the power on your router or hub, and then turn it on again. 2.
Cause: The wireless router (infrastructure) or computer (ad hoc) is too far from the HP Photosmart or there is interference. Solution: In order to establish a good signal between the HP Photosmart and wireless router (infrastructure) or computer (ad hoc), you might have to experiment a bit.
Chapter 4 Troubleshooting and support Solution: Run the wireless setup process again and enter your network name (SSID) carefully. Remember that the SSID is case-sensitive. For more information, see: “Connect to an integrated wireless WLAN 802.11 network” on page 9 Cause: The setting for MAC address filtering might be enabled on your wireless router. Solution: Disable MAC address filtering on your wireless router until the HP Photosmart has successfully connected to your network.
If the HP Photosmart has a paper jam, first check the rear door. If the jammed paper is not in the rear rollers, check the top door. To clear a paper jam from the rear door 1. Turn off the HP Photosmart. 2. Press in the tab on the rear door to release the door. Remove the door by pulling it away from the HP Photosmart. CAUTION: Trying to clear a paper jam from the front of the HP Photosmart can damage the print mechanism. Always access and clear paper jams through the rear door. 3.
Chapter 4 Troubleshooting and support 4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP Photosmart, more paper jams are likely to occur. 5. 6. Close the top door. Close the ink cartridge door. 7. Turn on the HP Photosmart, and then touch OK to continue the current job.
If you have a problem, follow these steps: 1. Check the documentation that came with the HP Photosmart. 2. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers.
5 Technical information The technical specifications and international regulatory information for the HP Photosmart are provided in this section. System requirements Software system requirements are located in the Readme file. Product specifications For product specifications, go to the HP Web site at www.hp.com/support. Paper specifications • Main input tray capacity: Plain paper sheets: Up to 100 (20 lb./75 gsm. paper) • Output tray capacity: Plain paper sheets: Up to 50 (20 lb./75 gsm.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.
Chapter 5 Warranty Technical information 38 Technical information
