Owners manual

Sender receives a busy signal
A handset is connected to the product
●
Make sure the phone is hung up.
●
Turn on Auto Answer . For more information, see Congure fax settings.
A phone line splitter is being used
●
If you are using a phone line splitter, remove the splitter and set up the phone as a downstream phone.
●
Make sure the phone is hung up.
●
Make sure the phone is not being used for a voice call when faxing.
Cannot send or receive a fax on a PBX line
●
If you are using a PBX phone line, contact your PBX administrator to congure an analog fax line for your
product.
Solve general fax problems
●
Faxes are sending slowly
●
Fax quality is poor
●
Fax cuts o or prints on two pages
Faxes are sending slowly
The product is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Turn o the Error Correction Mode setting.
For more information, see Set the default resolution.
NOTE: This can reduce image quality.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Increase the fax speed.
For more information, see Change the fax speed.
●
Divide large fax jobs into smaller sections, and then fax them individually.
●
Change the fax settings on the control panel to a lower resolution.
For more information, see Set the default resolution.
Fax quality is poor
Fax is blurry or light.
148 Chapter 9 Solve problems ENWW