Owners manual

Unable to send a fax when a phone is connected to the product
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Make sure that the telephone is hung up.
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Make sure that an extension telephone on the same line is not being used for a voice call when faxing.
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Unplug the phone from the line, and then try sending the fax.
Solve problems receiving faxes
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An error message displays on the control panel
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The fax does not respond
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Sender receives a busy signal
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Cannot send or receive a fax on a PBX line
An error message displays on the control panel
See Fax error messages .
The fax does not respond
Voice mail is available on the fax line
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Add a distinctive ring service to your telephone line and change the Distinctive Ring setting on the
product to match the ring pattern supplied by the telephone company. Contact your telephone company
for information.
For more information, see Set a dialing prex.
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Buy a dedicated line for faxing.
The product is connected to a DSL phone service
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Check the installation and features. A DSL modem requires a high-pass lter on the phone line
connection to the product. Contact your DSL service provider for a lter or buy a lter.
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Verify that the lter is plugged in.
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Replace the existing lter to make sure that it is not defective.
The product uses a fax over IP or VoIP phone service
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Set the Fax Speed to the Slow (9600 bps) or Medium (14400 bps) setting, or disable the Fast (33600 bps)
setting.
For more information, see Change the fax speed.
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Contact your service provider to make sure that fax is supported and for a recommended fax speed
settings. Some companies might require an adapter.
ENWW Fax issues 147