Owners manual

Unable to use fax functions from the control panel
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The product might be password protected. Use the HP Embedded Web Server, HP Toolbox software, or
the control panel to set a password.
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If you do not know the password for the product, contact your system administrator.
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Verify with the system administrator that the fax functionality has not been disabled.
Unable to use speed dials
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Make sure that the fax number is valid.
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If an outside line requires a prex, turn on the Dialing Prex option or include the prex in the speed dial
number.
For more information, see Set a dialing prex.
Unable to use group dials
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Make sure that the fax number is valid.
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If an outside line requires a prex, turn on the Dialing Prex option or include the prex in the speed dial
number.
For more information, see Set a dialing prex.
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Set up all entries in the group with speed dial entries.
a. Open an unused speed dial entry.
b. Enter the fax number for the speed dial.
c. Touch the OK button to save the speed dial.
Receive a recorded error message from the phone company when trying to send a fax
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Make sure you dial the fax number correctly, and make sure that the phone service is not blocked. For
example, some phone services might prevent long distance calling.
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If an outside line requires a prex, turn on the Dialing Prex option or include the prex in the speed dial
number.
For more information, see Set a dialing prex.
NOTE: To send a fax without a prex, when the Dialing Prex option is turned on, send the fax
manually.
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Send a fax to an international number.
a. If a prex is required, manually dial the telephone number with the prex.
b. Enter the country/region code before dialing the phone number.
c. Wait for pauses as you hear the tones on the phone.
d. Send the fax manually from the control panel.
146 Chapter 9 Solve problems ENWW